New Mumbai International Terminal (15 Jan 14): Change to lounge
#136
Join Date: Jan 2015
Location: NYC
Programs: BA Silver, UA 1K, DL Platinum
Posts: 696
Last time I was in J but got entrance to the first dining area. I remember how annoyed I was when I heard it was to be a third party shared lounge but it's all turned out rather well on my trips
#137
Join Date: Dec 2008
Location: NYC
Programs: BA Gold, HH Diamond, Marriott Gold
Posts: 1,260
I wonder if sometimes, when they know it's not going to be so busy, they don't bother opening the downstairs bit and just use the upstairs (same floor you come in on) for everyone, cordoning off the special area for F passengers?
I've definitely now been in two different lounges there, one on the same floor as the entrance and one down a floor on the lift (back in July), and neither time was I travelling F or a Gold Card holder...
I've definitely now been in two different lounges there, one on the same floor as the entrance and one down a floor on the lift (back in July), and neither time was I travelling F or a Gold Card holder...
#138
Join Date: Nov 2013
Programs: BA Gold
Posts: 176
I will be travelling back on the 02:30 on 1Nov - is it worth getting to the lounge around 10:30/11pm the night before for some food? Or are the airport outlets better? I am travelling in WT+ but don't know if they serve anything that early in the morning or if they just wait for breakfast.
Lounge had a very good selection of hot and cold food we also got offered a 15 mins spa treatment.
On board we had a full meal but all on one tray.
#139
Join Date: Dec 2005
Location: PNQ
Posts: 141
Whist the nice separate check in area is lovely and fast track security the same there is no fast track immergration, I had the shock of my life when we came through from the haven of check in and security to see the queues. It took us 40 mins to get through.
Lounge had a very good selection of hot and cold food we also got offered a 15
Lounge had a very good selection of hot and cold food we also got offered a 15
No issues using them as a BA Gold in WT.
#140
Join Date: Nov 2013
Programs: BA Gold
Posts: 176
Thanks for the up to date info it was late April when we came through,we just came back last week via Dubai. Will keep it mind for my next trip.
#141
Join Date: Jun 2007
Location: London
Programs: BA Gold, EK Gold, GF Silver, IC Royal Ambass, Marriott Gold, TK Elite
Posts: 902
There is now a sign up at fast track immigration (departures) saying business/first ticket holders only. Frequent flyer status does not give you access.
#142
Join Date: Dec 2005
Location: PNQ
Posts: 141
I was also caught out in April this year, I had 2 trips, one in F and one in WT and it took me 40 min ad 25 min respectively.
There was a separate business/first queue when the new terminal opened in Feb '14, it was withdrawn in Mar/Apr '15 and reinstated sometime prior to Sep '15.
The reason for withdrawing the service was a politician saying that economy class passengers should not have to wait in long queues while business/first class lanes went empty, so rather than increasing the number of open economy lanes they removed the business/first class lanes.
I don't know if the situation has been rectified, but on the day the new terminal opened, I spent 5 min chatting with the immigration officer who processed me and one of the things that he told me was that despite the increase in immigration counters, they were staffed at ~60% and as a result could not keep all the counters manned.
On every instance the immigration agent has looked at my boarding pass and not turned me away.
I have seen them turn away people, on occasion, so its not a free for all
#143
Join Date: Jun 2013
Location: London
Programs: BAEC Gold, HHonors Diamond, Marriott Gold
Posts: 1,546
Any update on the lounge at BOM? MMB still says "Temporary lounge facilities available".
As a GCH in CW will I have access to the First lounge or just the Business (or Premium)?
As a GCH in CW will I have access to the First lounge or just the Business (or Premium)?
#144
Join Date: Jul 2015
Location: London
Programs: BA GGL / GfL
Posts: 3,264
I was very impressed and feel a few other lounges could learn a thing or 2 from Mumbai!
#145
Join Date: Jun 2013
Location: London
Programs: BAEC Gold, HHonors Diamond, Marriott Gold
Posts: 1,546
Was there on Sunday - wonderful lounge. It is operated by GVK and as Gold you will be in the F section - roped off part with separate sit down dining with waiter service, complimentary back or foot massage (other end of the lounge) and lovely views of the apron.
I was very impressed and feel a few other lounges could learn a thing or 2 from Mumbai!
I was very impressed and feel a few other lounges could learn a thing or 2 from Mumbai!
#146
Join Date: Jun 2013
Location: London
Programs: BAEC Gold, HHonors Diamond, Marriott Gold
Posts: 1,546
Was there on Sunday - wonderful lounge. It is operated by GVK and as Gold you will be in the F section - roped off part with separate sit down dining with waiter service, complimentary back or foot massage (other end of the lounge) and lovely views of the apron.
I was very impressed and feel a few other lounges could learn a thing or 2 from Mumbai!
I was very impressed and feel a few other lounges could learn a thing or 2 from Mumbai!
#147
Join Date: Jul 2015
Location: London
Programs: BA GGL / GfL
Posts: 3,264
Yeap - the bonus of Mumbai is check-in is done by the BA staff while you relax on wonderful arm chairs. I was handed a Gold lounge invite, only noticed the difference when the people I was travelling with handed over their silver cards to the reception desk on arrival to the GVK - I was whisked off to the F section when the staff saw the gold invite
#148
Join Date: Dec 2015
Location: ORD
Programs: BAEC Bronze
Posts: 24
So I am travelling from BOM-LHR-ORD. Not a gold or silver anymore
BOM-LHR is WTP and LHR-BOM is in club world.
I do know that we get access to the lounge if we are travelling in WT/WTP with a same day connection in CW or First. Do the same rules apply in Mumbai as well?
BOM-LHR is WTP and LHR-BOM is in club world.
I do know that we get access to the lounge if we are travelling in WT/WTP with a same day connection in CW or First. Do the same rules apply in Mumbai as well?