Originally Posted by mambotaxi (Post 36299017)

If he goes to this URL on his mobile browser (will need to sign into BA account) then he can download a PDF of the card https://www.britishairways.com/trave...club/_gf/en_gb

This can be saved as a PDF attachment in the Notes app:
1. Select “Save a copy of my membership card” from the drop down menu
2. Press “Continue”
3. It appears (in Chrome) as a downloaded file at the bottom of the screen - click “Download”
4. Then click “Open in” and select the Notes app. It will create a new note which has the PDF attached and he can call it BA Exec card or whatever he wants and can then search for it from the Home Screen


Alternatively there’s an option to have a digital copy of the membership card sent by email, but I preferred while travelling recently to have a digital file saved on my phone.

Originally Posted by jumpfrog (Post 36289513)

I have this problem too. Started a few weeks ago. I'm Gold with collection year ending in July

Originally Posted by rwilkinson87 (Post 36299634)

I haven't been able to get my boarding pass for the last 4 flighs or so. When pressing "Get Boarding Pass" it alternates between one of the below

- Getting stuck on "Checking your flight details"
- "Sorry we have been unable to retrieve a mobile boarding pass for this flight"
- "There was an error with Passbook"

Interestingly, I can download boarding passes for everyone else on the bookings without any problems, just can't get mine!

Originally Posted by Carosa (Post 36309037)

I followed mambotaxi’s advice and logged in on the desktop website, then downloaded my virtual card from there and saved it to Notes. This seems to be the easiest work-around for the moment. It would be nice to know the problem’s being at least looked into...

Originally Posted by Carosa (Post 36306831)

https://cimg3.ibsrv.net/gimg/www.fly...352c97b3a0.png

This is exactly my experience since upgrading to Silver last month. Is the problem purely app-related or does it also have to do with the transition to the new avios and tier points collection system?

When I tried notifying the app engineers about this a few days ago, I merely received a bland thank-you note for my feedback.

Originally Posted by Carosa (Post 36306831)

This is exactly my experience since upgrading to Silver last month. Is the problem purely app-related or does it also have to do with the transition to the new avios and tier points collection system?
When I tried notifying the app engineers about this a few days ago, I merely received a bland thank-you note for my feedback.

Originally Posted by rockflyertalk (Post 36315447)

There is a new version of the iOS app available today on the App Store. We still have no idea what’s been fixed or improved! But perhaps some FTers can report back in time.

Originally Posted by rockflyertalk (Post 36315447)

https://cimg2.ibsrv.net/gimg/www.fly...83d4e6a7a.jpeg

There is a new version of the iOS app available today on the App Store. We still have no idea what’s been fixed or improved! But perhaps some FTers can report back in time.