I've resorted to taking a screenshot of the mobile boarding pass each time as the app can't be relied upon to open without crashing when you need to boarding pass, or if is does the boarding pass vanishing from the app before even the time of the flight.

I have two flights today, between LHR and GLA. Yesterday I could check in for the 0700 departure fine but couldn't download the BP. I had to clear all application data and log in again to get it.

Later yesterday evening I tried to check in for the 1815 departure. Except I couldn't, even after clearing all the application data. I was able to check in after I had flown the 0700, today. Again, in order to get a BP I had to clear all application data and log in again.

I now have no more flights coming up. Which could make me wonder how I'm getting home on Sunday afternoon...

If BA don’t want you… perhaps Skyteam or *Alliance can help? :rolleyes:

PS might need a connection… but might also mean you actually get home!

Android update just now.

Lovely gold background for my gold card ;)

https://cimg6.ibsrv.net/gimg/www.fly...59839b9069.jpg

Recently, I haven’t been able to log in or retrieve my booking on iOS app. Whenever I did so, a "something went wrong try again later" message pops up. I have tried reinstalling the app and doing so on another iOS device but both didn't work. Does anyone else have this problem or is there any solution to this?

I thought the iOS app worked fine?

Had no errors, as of yet, on my Android app since yesterday's update.
Then again, no bookings to show.....

My experience is the errors come as the cache fills. Go to settings and clear data. Start app again, repeated crashes as cache populates. Within an hour or so app stabilizes and I can get a BP or two. Within hours the functionality for things like BP disappears until you repeat the clear data routine.

When did BA scrap the in app baggage updates (carousel belt number, push notif when the bag is scanned and delivered)?

I found this quite useful on the off chance of checking in bags, arriving at the belt and not needing to watch every bag being delivered like a hawk and instead only peering up when the notif comes in and like magic it appears through the curtain. Certainly helped the unnecessary crowding around the belt.

I have been plagued over the last week with all sorts of issues including:

- Unable to check in (just hangs)
- Unable to download boarding pass after eventually checking in.
- Error telling me to login to view view bookings even though I was already logged in and could see the booking.
- logged out and unable to log back in as my account was no longer recognised
- Tried reinstalling the app and received Authentication errors after trying to log back in.

Wasn't there an announcement that a great new app from BA would be released earlier this year in April and that everyone would then be happy to pay £20,000 to enjoy Wetherspoon-quality food in the First Class Lounge at Heathrow? It's now mid-May, and both the app and the website are getting worse by the day. Even though billions were supposedly promised for service improvements, there's just no sign of anything happening. Who at British Airways is actually responsible for customer satisfaction?

Nobody! Typical siloed large organisation, been like that for years.

They've made a pig's ear of it. Most companies would somehow reward their customers for the serious IT inconvenience, but BA cull the Exec Club as our reward. I also feel for the many wonderful employees that work for BA in all the various departments. Totally let down by the suits above rushing everything through just so that they can get their 2024 target bonuses

I would say the customer themselves.
The money keeps coming in, so either people are gluttons for punishment and/or they are happy enough with offerings.

Can't check in this pm
On app
or website

Having similar issue, can't access MMB anywhere.