FlyerTalk Forums
First
Page
124 of 151
Last
Go to
Page
24  74  114  118  119  120  121  122  123  124  125  126  127  128  129  130  134 
Page 124 of 151
Go to
Show 40 post(s) from this thread on one page

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   British Airways | The British Airways Club (https://www.flyertalk.com/forum/british-airways-british-airways-club-446/)
-   -   The British Airways iPhone & Android App (https://www.flyertalk.com/forum/british-airways-british-airways-club/1578793-british-airways-iphone-android-app.html)

BA or bust Sep 25, 2024 5:14 am
Quote:
Originally Posted by firstlight (Post 36550280)
Ba IT is shockingly bad at the moment, won't let me download a ticket receipt, a fundamental functionality given mmb /check in thinks i have no luggage allowance when I should have 3 × 32kg.
Android check in fails, managed to do it on desktop.
One bright point, travelling on separate tickets and PNRs, BA has figured out 'To complete party' so was able to check in both of us together and get the same group number - so something has indeed improved over the old system amongst the disaster zone within BA's customer facing IT.
That is indeed a good improvement, I just hope it sticks and doesn’t get ‘enhanced away’ in the next upgrade! :D

Irreverent Medusa Sep 25, 2024 7:56 am
Couldn't book a flight yesterday - kept getting the "something went wrong" message at different stages every time I tried. Gave up and booked with another airline. Same route, similar price, slightly different time but not enough to be a problem

WVFM Oct 21, 2024 9:51 am
Is the App working?
 
Trying to see my current bookings as well as recent flight (points/Avios) but App (IOS) keeps saying “ sorry something went wrong”. Have logged out and in again and same message pops up. This has been going on since the weekend……?? Wondering if this is everyone’s issue or just mine?

Silver Fox Oct 21, 2024 9:54 am
Android working fine for me.

volta Oct 28, 2024 12:43 am
Quote:
Originally Posted by WVFM (Post 36612944)
Trying to see my current bookings as well as recent flight (points/Avios) but App (IOS) keeps saying “ sorry something went wrong”. Have logged out and in again and same message pops up. This has been going on since the weekend……?? Wondering if this is everyone’s issue or just mine?
I came here to see if there is a solution to this problem, but it seems this is a perennial problem that just doesn't go away. It is just moving around users :D

richarddd Nov 10, 2024 7:21 pm
Quote:
Originally Posted by Silver Fox (Post 36612956)
Android working fine for me.
Does that include the scan passport feature?

Silver Fox Nov 11, 2024 1:15 am
Quote:
Originally Posted by richarddd (Post 36663009)
Does that include the scan passport feature?
Where's that then?

richarddd Nov 11, 2024 4:20 am
Quote:
Originally Posted by Silver Fox (Post 36663406)
Where's that then?
See posts 19 and 37 in https://www.flyertalk.com/forum/brit...n-feature.html

It might be iphone only and it might only be available on the day of travel.

Silver Fox Nov 11, 2024 4:28 am
Quote:
Originally Posted by richarddd (Post 36663605)
See posts 19 and 37 in https://www.flyertalk.com/forum/brit...n-feature.html

It might be iphone only and it might only be available on the day of travel.
Looks like day of travel and route dependent. As I am not travelling I'm afraid I cannot check.

Flyafk Nov 11, 2024 6:34 am
For 3 weeks now (iOS app v6.7), I am no longer able to sign in on the App. I can sign in as usual on the website including from my phone (iPhone X) and the app works without sign in (eg new booking). But I can’t sign into the app or download mobile boarding passes. Tried deleting app and reinstalling, turning off phone and signing in with my wife’a credentials but nothing worked. Tried calling BA, direct message on X, and filing complaint on website. Still unresolved.

richarddd Nov 11, 2024 8:53 am
Quote:
Originally Posted by richarddd (Post 36663605)
See posts 19 and 37 in https://www.flyertalk.com/forum/brit...n-feature.html

It might be iphone only and it might only be available on the day of travel.
Quote:
Originally Posted by Silver Fox (Post 36663617)
Looks like day of travel and route dependent. As I am not travelling I'm afraid I cannot check.
Perhaps someone else has experience. Not that it's a problem to scan at a kiosk, lounge or the gate, but I'm curious if the Android (or ipad) app can scan passports.

richarddd Nov 11, 2024 11:11 am
The BA app is showing my flight today departing from JFK T8 gate 20. Terminal 8 does not have a gate 20, at least according to https://www.jfkairport.com/ and the terminal maps I can find. This does not inspire confidence.

rockflyertalk Nov 11, 2024 11:17 am
Quote:
Originally Posted by Flyafk (Post 36663804)
For 3 weeks now (iOS app v6.7), I am no longer able to sign in on the App. I can sign in as usual on the website including from my phone (iPhone X) and the app works without sign in (eg new booking). But I can’t sign into the app or download mobile boarding passes. Tried deleting app and reinstalling, turning off phone and signing in with my wife’a credentials but nothing worked. Tried calling BA, direct message on X, and filing complaint on website. Still unresolved.
I assume you’ve gone to settings in the app and hit “clear private data”?

What happens when you try to log in? What message or screen do you get?

Also do you have 2FA (authentication from another device or one time code) set up on your account?

xenole Nov 11, 2024 11:17 am
Quote:
Originally Posted by richarddd (Post 36664412)
The BA app is showing my flight today departing from JFK T8 gate 20. Terminal 8 does not have a gate 20, at least according to https://www.jfkairport.com/ and the terminal maps I can find. This does not inspire confidence.
Sure there's a gate 20 at the newly done bit, pretty much under Chelsea / Soho? Pretty much tucked away in the corner (Right of the AA plane artwork as you face the walkway that goes down and up)

golfmad Nov 11, 2024 11:34 am
Quote:
Originally Posted by richarddd (Post 36664412)
The BA app is showing my flight today departing from JFK T8 gate 20. Terminal 8 does not have a gate 20, at least according to https://www.jfkairport.com/ and the terminal maps I can find. This does not inspire confidence.
Quote:
Originally Posted by xenole (Post 36664428)
Sure there's a gate 20 at the newly done bit, pretty much under Chelsea / Soho? Pretty much tucked away in the corner (Right of the AA plane artwork as you face the walkway that goes down and up)
That's right.

The AA app has some up to date terminal maps. If you have the AA app, click on the up arrow above Find Trip then select Airport maps. JFK shows gate 20 in its rightful place close to Chelsea.

https://cimg1.ibsrv.net/gimg/www.fly...0f5414690.jpeg


All times are GMT -6. The time now is 9:08 pm.
First
Page
124 of 151
Last
Go to
Page
24  74  114  118  119  120  121  122  123  124  125  126  127  128  129  130  134 
Page 124 of 151
Go to
Show 40 post(s) from this thread on one page


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.