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-   British Airways | The British Airways Club (https://www.flyertalk.com/forum/british-airways-british-airways-club-446/)
-   -   The British Airways iPhone & Android App (https://www.flyertalk.com/forum/british-airways-british-airways-club/1578793-british-airways-iphone-android-app.html)

ademanuele Jun 9, 2025 1:08 am

Quote:

Originally Posted by Silver Fox (Post 37133637)
They are paying not to be hacked, allegedly.

Should that be praying 🙏 😉

TedToToe Jun 9, 2025 1:30 am

My account is 'unavailable due to planned maintenance', which has been going on for more than 12 hours now!

adrianlondon Jun 9, 2025 2:56 am

Quote:

Originally Posted by ademanuele (Post 37133602)
Account details now working for me but recent transactions still unavailable, it does beggar belief how updates are not tested before release. Am surprised that BA have not been hacked, maybe their systems are so old and quirky that even hackers have given up.

It'd be like breaking into someone's house and stealing a TV that doesn't work.

seanp7 Jun 9, 2025 3:47 am

“Planned maintenance” - at 10:45am on a Monday. Yeah right. :rolleyes:

https://cimg1.ibsrv.net/gimg/www.fly...bf3609002.jpeg

firstlight Jun 9, 2025 7:00 am

Quote:

Originally Posted by seanp7 (Post 37135499)
“Planned maintenance” - at 10:45am on a Monday. Yeah right. :rolleyes:

https://cimg1.ibsrv.net/gimg/www.fly...bf3609002.jpeg

Well yes; the planned maintenance started a week ago, they didn't say a) that the maintenance would be successful or b) how long it would take to complete

adrianlondon Jun 9, 2025 7:01 am

or when it was actually planned for 😁

Jpm81 Jun 9, 2025 7:03 am

New android phone and trying to log in "Unable to get connection, please check and try again"...

HIDDY Jun 9, 2025 7:08 am

Well if it's any consolation it seems compared to BA's the Lufty App and website is even worse. https://www.flyertalk.com/forum/show...errerid=112224

They've even been testing my patience and I have lots of it. You have to when married to an Argentine lady!!!

xenole Jun 9, 2025 9:18 am

I've got the usual "There was a problem issuing your boarding pass. Please try again later".

Did get a PDF one from the website though.

Added: stuck on the speedmarque screen for a good 3hrs. Tried force stopping, rebooting my phone and reinstalling.
Finally just worked and got a BP.


DrAJ Jun 9, 2025 3:38 pm

Quote:

Originally Posted by xenole (Post 37135957)
I've got the usual "There was a problem issuing your boarding pass. Please try again later".

Did get a PDF one from the website though.

Added: stuck on the speedmarque screen for a good 3hrs. Tried force stopping, rebooting my phone and reinstalling.
Finally just worked and got a BP.

Yup, seems to be my experience on repeat too. So annoying.

ademanuele Jun 10, 2025 12:01 am

Quote:

Originally Posted by DrAJ (Post 37136614)
Yup, seems to be my experience on repeat too. So annoying.

Assume you have the latest version of the app? Strange, issue has resolved for some of us but clearly not all.

xenole Jun 10, 2025 9:13 am

Quote:

Originally Posted by ademanuele (Post 37137231)
Assume you have the latest version of the app? Strange, issue has resolved for some of us but clearly not all.

Latest version.

Constant "no Internet connection" messages as well.

seanp7 Jun 10, 2025 11:36 am

iOS app seems fine today (but I am not actively using for Check-in/BP); recent transactions are back. :tu:

Perhaps BA completed their week-long "planned" maintenance? :D

Ned1968 Jun 11, 2025 6:52 am

Useless
 
Android version unable to show a boarding pass today so had to get a paper copy from checkin which I would have otherwise avoided

App feedback seems to want to upload a txt file - couldn't work out how to actually add a comment

Useless and embarrassing in equal measure

xenole Jun 11, 2025 6:56 am

Quote:

Originally Posted by Ned1968 (Post 37139948)
Android version unable to show a boarding pass today so had to get a paper copy from checkin which I would have otherwise avoided

App feedback seems to want to upload a txt file - couldn't work out how to actually add a comment

Useless and embarrassing in equal measure

I usually download a PDF BP from the website as back up. Looks nicer.
The app eventually works, but often nowhere near when you checked in.


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