Redemption Help: DC redemption : need help checking availability for....
Sep 18, 2009 | 7:16 am
#556
Join Date: May 2008
Programs: BMI Diamond club g*
Posts: 18
Flight not showing
Hi
I was slowly working my way through a redemption booking to Vail via Denver and San Francisco with the icc, when for one flight between Denver and San Francisco on my way back on the 20th Feb 2010 the agent said that he was unable to book this particular flight as it wasn't showing yet.
All of the other five flights were available but this one whch is the crucial link to getting home he couldn't do.
He advised me that i would need to ring up every 2 days to check on this flight.
Is this correct? the flight is showing up on the ANA tool and it is in only 6 months time.
Is there any reason why this flight is a problem and all the others are ok.
Would the fact that the vail to Denver flight is economy and then this flight will be business class anything to do with it.
He advised against booking all the other flights, until this one reappeared as they would not all be on the same reseveration.
Any advice would be gratefully received otherwise it is ringing them up every two days to go through the whole process again.
I was slowly working my way through a redemption booking to Vail via Denver and San Francisco with the icc, when for one flight between Denver and San Francisco on my way back on the 20th Feb 2010 the agent said that he was unable to book this particular flight as it wasn't showing yet.
All of the other five flights were available but this one whch is the crucial link to getting home he couldn't do.
He advised me that i would need to ring up every 2 days to check on this flight.
Is this correct? the flight is showing up on the ANA tool and it is in only 6 months time.
Is there any reason why this flight is a problem and all the others are ok.
Would the fact that the vail to Denver flight is economy and then this flight will be business class anything to do with it.
He advised against booking all the other flights, until this one reappeared as they would not all be on the same reseveration.
Any advice would be gratefully received otherwise it is ringing them up every two days to go through the whole process again.
Sep 19, 2009 | 1:33 am
#557
Join Date: Jan 2005
Location: SIN 5 days out of 7
Programs: BD*G, A3*G, BA-S, Accor Gold, IHG Amb
Posts: 5,505
Best advice is to phone back to try a different agent. I would suspect that it's either an agent specific problem or as you suggest, they are looking for a business seat on an economy-only flight.
They may have said call back every two days but that number is just plucked out of the sky. Ring back as soon as you can but speak to a different agent.
They may have said call back every two days but that number is just plucked out of the sky. Ring back as soon as you can but speak to a different agent.
Sep 19, 2009 | 4:51 am
#558
Join Date: May 2008
Programs: BMI Diamond club g*
Posts: 18
Hi
I have tried several agents and have even looked at alternative flights but every one says that the denver flight(regardless to Chicago or San Francisco) is not available at present.
I have now booked the first half of the trip but will keep ringing the icc to try to book the return leg.
I have tried several agents and have even looked at alternative flights but every one says that the denver flight(regardless to Chicago or San Francisco) is not available at present.
I have now booked the first half of the trip but will keep ringing the icc to try to book the return leg.
Sep 19, 2009 | 9:04 am
#559
Join Date: Jul 2007
Location: Berlin
Programs: LH SEN, BA Gold, SK Gold; Accor Diamond; IHG Diamond-Amb; Meli/HH/Bonvoy Gold
Posts: 5,682
for one flight between Denver and San Francisco on my way back on the 20th Feb 2010 the agent said that he was unable to book this particular flight [...]
Would the fact that the vail to Denver flight is economy and then this flight will be business class anything to do with it.
Would the fact that the vail to Denver flight is economy and then this flight will be business class anything to do with it.
Remember that what the rest of the world thinks of as "business" seats typically get called "first" on a two-class flight within N. America -- but become "business" again if there are slightly better seats further forward.
Is it possible that the agents you spoke to have been looking in vain for "first" inventory on a three-class flight? If you've not already done so, I'd suggest checking to see what equipment is scheduled to operate the flight you want and then making absolutely sure that the ICC agent is looking for "domestic business" or "domestic first" as appropriate.
Good luck!
Sep 24, 2009 | 6:24 am
#560
Join Date: Jul 2007
Location: Berlin
Programs: LH SEN, BA Gold, SK Gold; Accor Diamond; IHG Diamond-Amb; Meli/HH/Bonvoy Gold
Posts: 5,682
LHR-SFO [...] F on UA. [...]
SFO-RNO 3 x Y on UA
[...]
An interesting one this. I tried booking the sectors one at a time but when it came to the domestic leg, it was coming up as waitlisted. The agent then checked the sectors as a single itinerary and the domestic leg was then accessible - go figure.
SFO-RNO 3 x Y on UA
[...]
An interesting one this. I tried booking the sectors one at a time but when it came to the domestic leg, it was coming up as waitlisted. The agent then checked the sectors as a single itinerary and the domestic leg was then accessible - go figure.
Sep 24, 2009 | 8:57 am
#561
Join Date: Mar 2006
Programs: AA EXP, UA 1K, F9 Elite, Hyatt Diamond, Hilton Diamond, Marriott Gold
Posts: 1,323
Here would be exactly how the ICC agent sees the availability on their screen:
Hope that helps, cheers!
Code:
** BMI - AD ** SFO SAN FRANCISCO.USCA 149 SA 20FEB 0000
1 UA 422 O0 X0 /EGE DEN 0810 0919 E0.320 N
UA 415 O0 X0 /DEN SFO 3 1015 1215 E0.319 7 5:05
2 UA 422 O0 X2 /EGE DEN 0810 0919 E0.320 N
UA 721 O9 X2 /DEN SFO 3 1145 1334 E0.752 9 6:24
3 UA 422 O0 X0 /EGE DEN 0810 0919 E0.320 N
UA 733 O2 X0 /DEN SFO 3 1355 1534 E0.320 8 8:24
4 *UA7084 X0 /EGE DEN 1005 1114 E0.DH2
UA 733 O2 X0 /DEN SFO 3 1355 1534 E0.320 8 6:29
5 *UA7084 X0 /EGE DEN 1005 1114 E0.DH2
UA 735 O1 X0 /DEN SFO 3 1515 1654 E0.319 7 7:49
6 UA 133 O0 X0 /EGE DEN 1300 1359 E0.320 N
UA 735 O1 X0 /DEN SFO 3 1515 1654 E0.319 7 4:54
** BMI - AD ** SFO SAN FRANCISCO.USCA 149 SA 20FEB 0000
1 UA 133 O0 X1 /EGE DEN 1300 1359 E0.320 N
UA 737 O7 X1 /DEN SFO 3 1700 1844 E0.320 N 6:44
2 UA 133 O0 X0 /EGE DEN 1300 1359 E0.320 N
UA 595 O9 X0 /DEN SFO 3 1845 2027 E0.752 8 8:27
3 *UA7067 X0 /EGE DEN 1517 1615 E0.DH2
UA 737 O7 X0 /DEN SFO 3 1700 1844 E0.320 N 4:27
4 *UA7067 X0 /EGE DEN 1517 1615 E0.DH2
UA 595 O9 X0 /DEN SFO 3 1845 2027 E0.752 8 6:10
5 *UA7067 X0 /EGE DEN 1517 1615 E0.DH2
UA 423 O9 X0 /DEN SFO 3 2040 2222 E0.752 7 8:05
Sep 24, 2009 | 10:34 am
#562
Join Date: May 2008
Programs: BMI Diamond club g*
Posts: 18
Hi
Have just got off the phone having booked a return leg from Denver to Lax and then through to London all in business class for the three of us.
Only small problem was that the connection between vail and Denver has disappeared, not too much of a problem as there are coach transfers between the resort and the airport on a regular basis.
Just need to tell the wife and find some where to stay.
Thanks for all the comments and suggestions, most appreciated.
Have just got off the phone having booked a return leg from Denver to Lax and then through to London all in business class for the three of us.
Only small problem was that the connection between vail and Denver has disappeared, not too much of a problem as there are coach transfers between the resort and the airport on a regular basis.
Just need to tell the wife and find some where to stay.
Thanks for all the comments and suggestions, most appreciated.
Sep 24, 2009 | 11:00 am
#563
Join Date: May 2006
Location: 5 miles from EMA
Programs: BD RIP, BAEC Pleb, VS Pleb, Accor Pleb, HHonors Gold, Big White Season Pass
Posts: 6,335
I wonder if Tiger_lily's experience, as reported here, might be relevant:
Maybe you could, er, encourage the ICC agent to try looking in different ways? Good luck!
Maybe you could, er, encourage the ICC agent to try looking in different ways? Good luck!
Whether it was actually married segments or not I have no idea but they managed to do it in the end. It sounds like andypart got some duff agents who weren't prepared to go the extra mile.
Sep 24, 2009 | 5:40 pm
#564
Join Date: Jul 2007
Location: Berlin
Programs: LH SEN, BA Gold, SK Gold; Accor Diamond; IHG Diamond-Amb; Meli/HH/Bonvoy Gold
Posts: 5,682
.
Sep 26, 2009 | 8:04 am
#565
Join Date: Sep 2009
Programs: United Plus, SPG, Hertz Gold, BA Exec
Posts: 23
Expert Flyer help required
Hi all, I have been using the ANA site to check availability but even though it shows seats in BUS or FIR the ICC states no avail or 'wait list'. I have been trying for a couple of weeks now to book the following:
7th or 8th Dec - NRT - BKK (TG showing Fir availability)
12th or 13th Dec - BKK to CPH (Would like to see if there is LX availability in First). Alternatively BUS availability on TG or LX
Would it be possible for someone with Expert Flyer or some BMI insider tool to see what could be possible on these legs?
Thanks in advance
7th or 8th Dec - NRT - BKK (TG showing Fir availability)
12th or 13th Dec - BKK to CPH (Would like to see if there is LX availability in First). Alternatively BUS availability on TG or LX
Would it be possible for someone with Expert Flyer or some BMI insider tool
to see what could be possible on these legs?Thanks in advance
Sep 26, 2009 | 9:24 am
#566
Join Date: Apr 2005
Location: EDI, KUL
Programs: EK Gold; BA Silver; GF Silver; HH Diamond, SPG Plat; IHG Plat
Posts: 148
Need some help checking availability for Zurich to Bangkok with LX on either 1st or 2nd November, returning 14th or 15th November.
Thanks in advance...
Thanks in advance...
Sep 26, 2009 | 9:40 am
#567
Join Date: Dec 2008
Programs: DL Diamond; LY Plat; BA Bronze
Posts: 2,462
2nd Nov - only Y class with LH via FRA
return- 14th Nov- no available flights in any class
15th Nov - only Y class with LH via FRA
Sep 26, 2009 | 9:44 am
#568
Join Date: Mar 2006
Programs: AA EXP, UA 1K, F9 Elite, Hyatt Diamond, Hilton Diamond, Marriott Gold
Posts: 1,323
Hi all, I have been using the ANA site to check availability but even though it shows seats in BUS or FIR the ICC states no avail or 'wait list'. I have been trying for a couple of weeks now to book the following:
7th or 8th Dec - NRT - BKK (TG showing Fir availability)
12th or 13th Dec - BKK to CPH (Would like to see if there is LX availability in First). Alternatively BUS availability on TG or LX
Would it be possible for someone with Expert Flyer or some BMI insider tool to see what could be possible on these legs?
Thanks in advance
7th or 8th Dec - NRT - BKK (TG showing Fir availability)
12th or 13th Dec - BKK to CPH (Would like to see if there is LX availability in First). Alternatively BUS availability on TG or LX
Would it be possible for someone with Expert Flyer or some BMI insider tool
to see what could be possible on these legs?Thanks in advance
Code:
** BMI - AD ** BKK BANGKOK.TH 71 MO 07DEC 0000
1 TG 643 I2 X1 /NRT 1 BKK 0945 1445 E0/772 7:00
2 TG 641 O2 I2 X0 /NRT 1 BKK 1045 1545 E0/346 7:00
3 NH 953 I0 X0 /NRT 1 BKK 1050 1605 E0.763 7:15
4NH:UA9747 C4 D0 Y4 B4 M4 H4 Q4 /NRT 1 BKK 1050 1605 E0.763 TR 7:15
V4 W4 S4 T4 K0 L0 G0 Z0 E0 U0
5 TG 677 O0 I2 X2 /NRT 1 BKK 1715 2215 E0/747 7:00
6NH:UA9711 C4 D4 Y4 B4 M4 H4 Q4 /NRT 1 BKK 1730 2250 E0.763 TR 7:20
V4 W0 S0 T0 K0 L0 G0 Z4 E0 U0
7 NH 915 I0 X0 /NRT 1 BKK 1730 2250 E0.763 7:20
8 UA 881 O0 I0 X0 /NRT 1 BKK 1835 2345 E0.744 7:10
Code:
** BMI - AD ** CPH COPENHAGEN.DK 77 SA 12DEC 0000
1 TG 950 I0 X4 /BKK CPH 3 0050 0635 E0/747 11:45
2 TG 930 O2 I2 X4 /BKK CDG 1 0005 0645 E0/744
SK 566 I6 X4 /CDG 1 CPH 3 1110 1300 E0/M80 18:55
3 TG 948 O1 I2 X4 /BKK MAD 1 0005 0745 E0/744
JK 025 I1 X4 /MAD 2 CPH 3 1105 1415 E0/320 20:10
4 TG 910 O0 I2 X4 /BKK LHR 3 0015 0620 E0/744
SK 502 I9 X9 /LHR 3 CPH 3 0955 1250 E0/M80 17:35
5 TG 970 O1 I0 X0 /BKK ZRH 0015 0645 E0/346
SK 602 I9 X9 /ZRH CPH 3 1040 1225 E0/CR9 18:10
6 TG 970 O1 I0 X0 /BKK ZRH 0015 0645 E0/346
LX1270 I9 X9 /ZRH CPH 3 1220 1405 E0/320 19:50
Cheers!
Sep 26, 2009 | 11:57 am
#569
Join Date: Sep 2009
Programs: United Plus, SPG, Hertz Gold, BA Exec
Posts: 23
Thanks for your help, its much appreciated. I am new to ANA, FT and now this output so any help or direction on how to read the classes available on these legs would be great as I havent seen these before 
Sep 26, 2009 | 12:07 pm
#570
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 30,426
http://www.flyertalk.com/forum/star-...g-classes.html
Award booking classes are:
O = First Class
I = Business Class
X = Economy Class
The number which follows the booking class letter is the number of seats available .
