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Old Mar 26, 2012 | 8:57 am
  #1261  
Moderator: Avis and Rental Cars
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Originally Posted by GNALUZU
Location: IAH
Status: Chairman Club
Reserved: Full size
Requested in advance: Infiniti M37
Offered: Infiniti G25
Received: Lincoln MKT

I called ahead to request the M37. Upon arrival there was a G25 in my spot. I went into the preferred counter and they said that IAH has received a memo 'from above' that they cannot upgrade anyone (PC or CC) into the M37 or any BMWs because they need to be trying harder to upsell the upgrade for the additional revenue.

I guess that is what those commercials mean when they say 'try harder'.
Until about a year or so ago, IAH always gave me a hard time getting their specialty cars (Challenger RT, Camaro Convertible, Infiniti, etc) because the "manager needs to approve it". I was typically on weekends and they refused to call the manager. Lately, however, they have given me anything I wanted that wasn't already reserved for a CHM. 2 weeks ago, they were very surprised when I turned down a 5-series for an MKT. In recent times, they've given me several BMWs, an M35 or M37 (don't remember) or anything else I requested.
IAHtraveler is offline  
Old Mar 26, 2012 | 9:16 am
  #1262  
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Join Date: Nov 2006
Location: Chicago
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Location: LAS
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Received: Infiniti M37
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Old Mar 26, 2012 | 3:03 pm
  #1263  
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Originally Posted by IAHtraveler
2 weeks ago, they were very surprised when I turned down a 5-series for an MKT. In recent times, they've given me several BMWs, an M35 or M37 (don't remember) or anything else I requested.
They said that this memo just went out within the last week or so. Maybe you got in just before the change. Or maybe they just didn't want to upgrade me...

Hmmm, I have the email contact info for the regional district manager. I guess I could just shoot her a note and ask her.

The MKT is nice though. Although, with over 12k miles the XM radio subscription is over. Luckily I can stream music from my phone via bluetooth. That part is nice.
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Old Mar 27, 2012 | 10:08 pm
  #1264  
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Originally Posted by GNALUZU

I guess that is what those commercials mean when they say 'try harder'.
I dont know about CC, but with PC, upgrades are never guaranteed.

Same with upgrades on flights - be happy when you get them.
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Old Apr 1, 2012 | 9:56 pm
  #1265  
 
Join Date: Apr 2007
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Going, going, gone?

Wow, I shoulda been recording my upgrades last year. It was the same on every rental in DFW last year.

Avis First
reserved standard - 'upgraded' to crown vic in space H75
reserved midsize - 'upgraded' to crown vic in space H75
reserved compact - 'upgraded' to crown vic in space H75
reserved sub-compact - 'upgraded' to crown vic in space H75
reserved bicycle - 'upgraded' to crown vic in space H75

Except once
reserved full-size - 'upgraded' to F150 in D52. I guess overhead clearance in H75 was too low

Thank god Ford quit making crown vics and grand marquis, but I still keep expecting to see a crap-colored brown crown vic with about 75k miles waiting in H75 every week when I walk out there.

Last edited by opsbnks; Apr 1, 2012 at 10:00 pm Reason: added GR MA
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Old Apr 3, 2012 | 10:07 am
  #1266  
 
Join Date: Oct 2011
Location: ORD
Programs: UA Gold, Avis President's Club, IHG Platinum
Posts: 286
Location: BOS
Status: President's Club
Reserved: Intermediate (C)
Received & Rejected: Lincoln Town Car (H - Luxury)

Received: Chevy Impala (E - Full Size)
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Old Apr 3, 2012 | 11:55 am
  #1267  
 
Join Date: Mar 2011
Location: New York, NY
Programs: Delta Diamond, SPG Platinum, AMEX Platinum, Hyatt Plat, Avis PC, National Exec
Posts: 107
Location: SDF
Status: President's Club
Reserved: Intermediate (C)
Received: Ford Edge Limited
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Old Apr 6, 2012 | 11:24 am
  #1268  
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Reserved standard
Received Lincoln town car but had it switched to a mustang
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Old Apr 11, 2012 | 10:32 am
  #1269  
 
Join Date: Feb 2012
Location: Monterey
Programs: HH Dia, Avis First, Marriott Gold, IHG Gold, AS
Posts: 188
LAX
Status: First
Reserved: Intermediate
Received: Hyundai Genesis
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Old Apr 12, 2012 | 6:40 am
  #1270  
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Location: YHZ (Halifax, NS)
Status: Presidents Club
Reserved: Full size
Received: Chrysler 300C HEMI (Luxury) with 480KM on it, NAV, SiriusXM, Heated Steering Wheel, Panoramic Sunroof. A really NICE car!
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Old Apr 13, 2012 | 1:38 pm
  #1271  
 
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Avis First
Reserved Full size
Received Ford Mustang coupe

Fun ride!
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Old Apr 14, 2012 | 5:01 pm
  #1272  
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Booked: E (full size), then upgraded to Premium
Received: Chevy Travse

They first offered Hyundai Sonata and Crown Vic, but I turned them down and they ran out of Premium cars, so they let me choose between Chevy or Kia or Ford Escape. I should have chosen Ford Escape, but the Chevy is a good car - the only draw back is the fuel consumption.
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Old Apr 15, 2012 | 7:17 pm
  #1273  
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Join Date: Sep 2008
Location: Scottsdale, AZ
Programs: AA Exec Plat, Marriott Plat, Priority Club Plat, HHonors Diamond, Avis CC
Posts: 674
Location: ATL
Status: Chairman Club
Reserved: Full size
Requested in advance: Infiniti M37
Received: BMW 528i

ATL has an extremely large Avis lot and there were tons of BMWs in the RC (red carpet ) isle. The 528i is comfortable and I like the built in Nav. Wish it had XM, but I am still pleased as it has less than 5k miles on it.
GNALUZU is offline  
Old Apr 15, 2012 | 7:24 pm
  #1274  
 
Join Date: May 2008
Posts: 4,396
Originally Posted by GNALUZU
Location: ATL
Status: Chairman Club
Reserved: Full size
Requested in advance: Infiniti M37
Received: BMW 528i

ATL has an extremely large Avis lot and there were tons of BMWs in the RC (red carpet ) isle. The 528i is comfortable and I like the built in Nav. Wish it had XM, but I am still pleased as it has less than 5k miles on it.
May I ask why you reserved a full size instead of an intermediate?
drzoidberg is offline  
Old Apr 15, 2012 | 8:46 pm
  #1275  
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Join Date: Sep 2008
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Originally Posted by drzoidberg
May I ask why you reserved a full size instead of an intermediate?
Most of the time they are the same price with my AWD code. Strange, but true.
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