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1st booking beginning of Aug, 10% back mid of Aug.
2nd booking end of Aug, rebates not yet. |
Originally Posted by brianchoi
(Post 36555126)
[No 10% rebate on Star alliance]
Ab month ago(end of Aug), I completed to book award for 4 pax with star. Amount of LM spent was 375,000.. However 10%(37,500) not pay back yet even 15 days passed alot. Anyone issue with 10% rebates ? |
Originally Posted by iluvdoco
(Post 36561279)
Yes this happened to me too. Usually the 10% rebates post within a day or two of booking, but I redeemed 360k miles and the 10% rebate did not post. I called Lifemiles, provided the ticket numbers and PNRs, and they opened a case number for me. So far it's been 2 weeks with no resolution.
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Originally Posted by brianchoi
(Post 36564433)
[Updated] Yesterday, finally 10% rebate posted. LOL. Almost 1 month. Hope you get soon.
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They are reading this forum, I tell ya.
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Ok, did they change something? I am not seeing the Lifemiles+ plans but Club Lifemiles
What am I missing? |
Originally Posted by mlqsko
(Post 36572585)
What am I missing?
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Cancellation data point:
You can only get free cancellation either 48 hours in advance or departure OR 24 hours after original departure (after you no-show). A call is required. The $25 booking fee is retained by Avianca. I asked the agent 3 times if I had it correct, that I will need to no-show the flight on the partner carrier (UA) then call 24 hours after departure. Makes me extremely nervous, but that's Avianca for you! I'm going to call and ask a different agent, but that seems extremely wild. On a different note, my 10% rebate has been posting reliably. I also had Lite plan for one month, upgraded to Basic for the second month, which became effective on the next calendar day, when I was billed the new annual fee. My 6-month counter reset to 1. |
Originally Posted by ianmanka
(Post 36578812)
Cancellation data point:
You can only get free cancellation either 48 hours in advance or departure OR 24 hours after original departure (after you no-show). A call is required. The $25 booking fee is retained by Avianca. I asked the agent 3 times if I had it correct, that I will need to no-show the flight on the partner carrier (UA) then call 24 hours after departure. Makes me extremely nervous, but that's Avianca for you! I'm going to call and ask a different agent, but that seems extremely wild. |
Originally Posted by mlqsko
(Post 36578975)
Agent is correct, been like this forever.
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Is Lifemiles+ gone?
I only see Club Lifemiles available to me. And when I say See, Club LIfemiles reminds me every screen every second to sign up for up to 25% off. I'm tempted to get it just to stop the ads. Would hop on LM+ in a second as free flight cancelation would be a great benefit and DP's say you can cancel the membership by removing your credit card. |
Originally Posted by ericwuxp
(Post 36286740)
If you go to the T&C at the bottom of the page:
"To enjoy the benefit of no additional charges for changes and cancellations for redemptions made through lifemiles.com, the member must have an active lifemiles+ subscription and be up to date with the payments of any plan. Not applicable for redemptions made before the lifemiles+ subscription date." So no, only redemption after subscription can be cancelled without fee.
Originally Posted by willliamjia
(Post 36333316)
Lifemiles is a trash company. Do not buy its service, Otherwise You will regret. 10% is for miles redeemed after you purchased its service. Even though, I have three redemptions and two of them finished two weeks ago and never see 10% miles back. Also free change and cancelation is also for redemption after you paid service, not for prior redemption. You need to pay at least 6 months before you can cancel it.
Most of times you cannot book your reservation online, even you call, they just told you it is unavailable even it is available on other *A partners. I will used all my miles and cancel my subscription and credit card. I understand the T&Cs say not possible without a fee, but just wondering if that's how the systems are actually coded! |
Originally Posted by ianmanka
(Post 36578812)
I also had Lite plan for one month, upgraded to Basic for the second month, which became effective on the next calendar day, when I was billed the new annual fee. My 6-month counter reset to 1.
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Originally Posted by ryandelmundo
(Post 36608392)
Is Lifemiles+ gone?
I only see Club Lifemiles available to me. |
Originally Posted by ryandelmundo
(Post 36659206)
Changing country to USA from Colombia and LM+ reappears. So it must only be available for purchase via USA localization.
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