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Airline fee $250/$200 reimbursement reports: UA only (2022)

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Old Jan 1, 2022, 11:44 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: rrgg
Your question is probably answered in this Wikipost

Reminder: you must enroll and select UA as your airline, then wait a day
before making a reimbursable purchase. It can take a few days or a full week to be reimbursed.

Travel Bank: There'sa separate thread at this link for general discussion of Travel Bank. Travel Bank is available again Jan. 3, 2022 and posts as a Special Service Ticket reimbursed by Amex (but unofficially). May appear as United Electronic Ticketing or United Airlines Houston. Purchase here: https://www.united.com/offers/travelcash If your transaction returns a Payment Failed error, try adding your American Express card to your United Airlines profile, and repeat the transaction using the stored card. DO NOT CALL Amex to ask about being credited for this.

On December 31, 2021 United suspended Travel Bank deposit transactions and posted a message "Offer has ended."

United does not sell gift cards.

As of December 2016 American Express no longer reimburses MPX transactions.

READ BELOW for EXPENSES WHICH MAY BE REIMBURSED

Airline Taxes on Award Tickets Doesn't seem to work anymore; see post 179 http://www.flyertalk.com/forum/25297196-post179.html and #391

Economy Plus and First Class Upgrade Fees Subscription worked in Feb 2020, data point here. As of December 2016 there were conflicting posts; one stating that an upgrade to E+ coded as an "upgrade fee" and was, therefore, not reimbursed. Others said they were reimbursed as it was coded as "preferred seat upgrade." In February 2019, three separate FTer reported receiving varying amounts of reimbursement (dependent upon which card was used for the purchase) after purchasing an E+ annual subscription. The E+ subscriptions code as "preferred seat upgrade". Upgrading from E to FC will also not be reimbursed because it codes as a passenger ticket even when done after buying the original ticket. There seems to be a distinction between seat upgrades being reimbursed, while ticket upgrades are not.

Award AcceleratorI would not risk this. The last report of being reimbursed for Award Accelerator was for $68 on October 27, 2011. Every post about Award Accelerator since has reported "No reimbursement."

Eligible incidental fees include:
  • Checked baggage fees (including overweight/oversize)
  • Itinerary change fees
  • Phone reservation fees
  • FareLock
  • Pet flight fees
  • Seat assignment fees (E+)
  • In-flight amenity fees (beverages, food, pillows/blankets, headphones)
  • In-flight entertainment fees (excluding wireless internet unless it is billed by the airline.)
  • Airport lounge day passes & annual memberships
  • Onboard WIFI (provided it is billed by the airline.)
Keeping Track of Your Incidentals The Amex website has a Benefits link which will show a meter to keep track of your reimbursements. You may need a desktop/laptop browser to see it.

A general discussion of
Travel Bank is in a separate thread .

(2021 discussion of UA available at this link.)
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Airline fee $250/$200 reimbursement reports: UA only (2022)

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Old Nov 5, 2022, 1:42 pm
  #931  
 
Join Date: Feb 2012
Posts: 4,477
Originally Posted by gasongasoff
... I had done a mid-year switch from Alaska to United as the designated airline, and got the confirmation email for that on 10/26/31.
Maybe switching on that date messed things up
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MaxVO is offline  
Old Nov 5, 2022, 2:21 pm
  #932  
 
Join Date: Jun 2018
Posts: 54
Originally Posted by MaxVO
Maybe switching on that date messed things up
​​​​​​​Haha oops. lemme fix that.
gasongasoff is offline  
Old Nov 6, 2022, 9:09 am
  #933  
 
Join Date: Nov 2005
Location: PHL, EWR
Programs: UA Gold; AA; Amtrak Select Plus;HH Diamond;Hyatt Disc;Hertz PC; Total Wine Grand Reserve!
Posts: 2,402
Originally Posted by gasongasoff
$100 travel bank purchase on 10/31. It's 11/5 and still no credit. Meter hasn't moved.
[edit]
I also made a travel bank $100 purchase on 10/31 and as of today (11/6) no credit. Starting to worry!
rittenhousesq is offline  
Old Nov 6, 2022, 9:57 am
  #934  
 
Join Date: Nov 2007
Programs: Marriott Bonvoy Platinum, Hilton Honors Diamond, Delta Gold
Posts: 4,351
Originally Posted by rittenhousesq
I also made a travel bank $100 purchase on 10/31 and as of today (11/6) no credit. Starting to worry!
I would not. See a few posts above where a purchase on 10/28 received credit 11/4. You purchased 3 days later so expect to see movement tomorrow, 11/7 but it could take a day or 2 longer because these credits are sometimes subject to delays.
friedablass is offline  
Old Nov 6, 2022, 10:04 am
  #935  
 
Join Date: Jun 2015
Location: DEN
Posts: 136
Originally Posted by rittenhousesq
I also made a travel bank $100 purchase on 10/31 and as of today (11/6) no credit. Starting to worry!
Made 2x $100 TB purchases on October 30, credit showed up today backdated November 5. I wouldn't worry.
osmantrex is offline  
Old Nov 7, 2022, 7:49 am
  #936  
 
Join Date: Jun 2018
Posts: 54
Originally Posted by osmantrex
Made 2x $100 TB purchases on October 30, credit showed up today backdated November 5. I wouldn't worry.
You were right!
For my 10/31 purchase, the credit finally appeared today (11/7). Thank goodness.
sdsearch likes this.
gasongasoff is offline  
Old Nov 7, 2022, 8:03 am
  #937  
 
Join Date: Nov 2022
Posts: 5
Got my $250 reimbursement! Thanks y'all
gasongasoff likes this.
ilovetochurnandburnbaby is offline  
Old Nov 7, 2022, 8:33 am
  #938  
 
Join Date: Nov 2005
Location: PHL, EWR
Programs: UA Gold; AA; Amtrak Select Plus;HH Diamond;Hyatt Disc;Hertz PC; Total Wine Grand Reserve!
Posts: 2,402
Originally Posted by osmantrex
Made 2x $100 TB purchases on October 30, credit showed up today backdated November 5. I wouldn't worry.
Yea mine posted today 11/7 as well. :-)
gasongasoff likes this.
rittenhousesq is offline  
Old Nov 9, 2022, 6:41 am
  #939  
 
Join Date: Mar 2017
Posts: 8
Does Anyone know if I can use my wife's plat to add $$$ to my travel bank account? I have done the $200 for my plat under my TB account, and would rather pool $ at 1 account rather than break it into multiples.

Thanks!
mal010 is offline  
Old Nov 9, 2022, 6:45 am
  #940  
 
Join Date: May 2022
Posts: 2,263
Originally Posted by mal010
Does Anyone know if I can use my wife's plat to add $$$ to my travel bank account? I have done the $200 for my plat under my TB account, and would rather pool $ at 1 account rather than break it into multiples.

Thanks!
No issues...United will gladly take your money and AMEX wont know what account it is going on
Schnit is offline  
Old Nov 10, 2022, 1:43 pm
  #941  
 
Join Date: Oct 2022
Posts: 14
11/03 bought 100
11/09 credited
harrycheng is offline  
Old Nov 10, 2022, 3:06 pm
  #942  
FlyerTalk Evangelist
 
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,891
So sounds like credits are taking a week+ to go through? I had an inflight purchase (drink) on Nov. 5, and not credited yet, and meter hasn’t moved. Seems like I need to wait a few more days.
emcampbe is offline  
Old Nov 10, 2022, 3:11 pm
  #943  
mia
Moderator
 
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,959
Originally Posted by emcampbe
....inflight purchase (drink) on Nov. 5, ....
As a matter of interest, how long did it take for the transaction to appear on americanexpess.com ?

I don't believe customer service will manually credit transactions until two weeks have elapsed, sometimes longer.

Last edited by mia; Nov 10, 2022 at 3:19 pm
mia is offline  
Old Nov 10, 2022, 5:47 pm
  #944  
 
Join Date: Jan 2016
Posts: 486
Hi Guys,

I read the wiki, but still have a few questions. I have a fare locked one way revenue international Polaris ticket for my wife and I. YTD, I have $150 airline credit on my Amex personal platinum, and she has $200 each on her personal and business platinum outstanding. I am new to frequent business travel and still learning quite a bit.

Theoretically, could I charge ($150) to my personal mileage plus account travel bank and she ($400) to her personal mileage plus account travel bank under those respective Amex cards and would that credit then be available to me when I purchase the itinerary I have fare locked?

Am 1K and have UA Club card, etc. so from my understanding of how the Amex airline credit works, I don't necessarily need all the normal purchases they advertise. Just trying to figure out how to best use the Amex credit.

Thanks for the help!
purdue1015 is offline  
Old Nov 10, 2022, 5:57 pm
  #945  
 
Join Date: Apr 2019
Posts: 251
Originally Posted by purdue1015
Theoretically, could I charge ($150) to my personal mileage plus account travel bank and she ($400) to her personal mileage plus account travel bank under those respective Amex cards and would that credit then be available to me when I purchase the itinerary I have fare locked?
I believe you should be able to use her cards to purchase travel bank on your account. Haven't done it, but I don't see why it wouldn't work.
time_stamp is offline  


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