Sep 18, 2020, 3:00 pm
Last edit by: RedSun
This appears to be rolling "targeted" $200 travel credit for travel expenses booked directly through AmEx Travel. This offer will be added by more and more Platinum cardholders. It is uncertain what the criteria to when this offer will be added. It appears eventually all Platinum cardholders will receive this credit offer.
Terms of $200 travel statement credit:
Terms of $200 travel statement credit:
For eligible Platinum Card Accounts that renew April 2020 through July 2020, this offer will be available starting August 1, 2020. For eligible Platinum Card Accounts that renew August 2020 through March 2021, this offer will be available starting on the first day of your Card renewal month.
When you book travel through American Express Travel online at amextravel.com or by calling the number on the back of your Platinum Card, you can earn up to $200 in statement credits for eligible travel purchases made with your eligible Platinum Card. You must have a booking with American Express Travel, made on or after the offer start date with your eligible Platinum Card, for your purchase(s) to be eligible for the credit. Statement credit(s) may not be received or may be reversed if the eligible purchase(s) or booking(s) are returned or cancelled. Both booking(s) and charge(s) for eligible travel must be made by 12/31/2021 to receive the credit(s). Eligible travel purchases include purchases of airfare, hotel, flight + hotel packages, cruise reservations, car rentals, and tours made with your eligible Platinum Card, minus returns and other credits. Eligible travel purchases do NOT include purchases of timeshare properties, group reservations or events, ticketing services, cancellation or other fees, interest charges, purchases of travelers checks, purchases or reloading of prepaid cards, or purchases of other cash equivalents. Purchases by Additional Card Members are not eligible for statement credits. Credits or rewards you may receive with your Card on other purchase categories or in connection with promotions or offers from American Express may not be combined with this offer.
Please allow up to 90 days after an eligible purchase is posted to your Card Account for statement credit(s) to be posted to the Account. Call the number on the back of your Card if statement credit(s) have not posted by that time. If American Express does not receive information that identifies your transaction as eligible for the offer, you will not receive the statement credit(s). To be eligible for this offer, you must have a US consumer Platinum Card that was solicited for this offer. To continue to be eligible for the offer, you must maintain the Platinum Card that was solicited for this offer for the full offer period, or until you have earned and received the full amount of the offer credit if sooner. To receive the credit(s) your Platinum Card Account(s) must be not canceled and not past due at the time of statement credit(s) fulfillment. If a charge for an eligible purchase is included in a Pay Over Time feature balance on your Card Account, the statement credit associated with that charge may not be applied to that Pay Over Time feature balance. Instead, the statement credit may be applied to your Pay In Full balance.
American Express Travel Related Services Company, Inc., when acting solely as a sales agent for travel suppliers, is not responsible for the actions or inactions of such suppliers. If we in our sole discretion determine that you have engaged in abuse, misuse, or gaming in connection with the offer in any way or that you intend to do so, we may not credit the offer to, we may freeze the offer credited to, or we may take away the offer from your Account.
When you book travel through American Express Travel online at amextravel.com or by calling the number on the back of your Platinum Card, you can earn up to $200 in statement credits for eligible travel purchases made with your eligible Platinum Card. You must have a booking with American Express Travel, made on or after the offer start date with your eligible Platinum Card, for your purchase(s) to be eligible for the credit. Statement credit(s) may not be received or may be reversed if the eligible purchase(s) or booking(s) are returned or cancelled. Both booking(s) and charge(s) for eligible travel must be made by 12/31/2021 to receive the credit(s). Eligible travel purchases include purchases of airfare, hotel, flight + hotel packages, cruise reservations, car rentals, and tours made with your eligible Platinum Card, minus returns and other credits. Eligible travel purchases do NOT include purchases of timeshare properties, group reservations or events, ticketing services, cancellation or other fees, interest charges, purchases of travelers checks, purchases or reloading of prepaid cards, or purchases of other cash equivalents. Purchases by Additional Card Members are not eligible for statement credits. Credits or rewards you may receive with your Card on other purchase categories or in connection with promotions or offers from American Express may not be combined with this offer.
Please allow up to 90 days after an eligible purchase is posted to your Card Account for statement credit(s) to be posted to the Account. Call the number on the back of your Card if statement credit(s) have not posted by that time. If American Express does not receive information that identifies your transaction as eligible for the offer, you will not receive the statement credit(s). To be eligible for this offer, you must have a US consumer Platinum Card that was solicited for this offer. To continue to be eligible for the offer, you must maintain the Platinum Card that was solicited for this offer for the full offer period, or until you have earned and received the full amount of the offer credit if sooner. To receive the credit(s) your Platinum Card Account(s) must be not canceled and not past due at the time of statement credit(s) fulfillment. If a charge for an eligible purchase is included in a Pay Over Time feature balance on your Card Account, the statement credit associated with that charge may not be applied to that Pay Over Time feature balance. Instead, the statement credit may be applied to your Pay In Full balance.
American Express Travel Related Services Company, Inc., when acting solely as a sales agent for travel suppliers, is not responsible for the actions or inactions of such suppliers. If we in our sole discretion determine that you have engaged in abuse, misuse, or gaming in connection with the offer in any way or that you intend to do so, we may not credit the offer to, we may freeze the offer credited to, or we may take away the offer from your Account.
Targeted: $200 "Amex Travel" credit for personal Platinum, use by 6/30/2022.
Mar 21, 2021, 6:11 am
#211
Join Date: Sep 2011
Programs: Virgin Atlantic Silver, IHG Diamond, Bonvoy Gold, Hilton Diamond, AA Platinum Pro
Posts: 1,386
Has anyone received the credit when booking a rental car with the pay later option? It doesn't seem to be excluded, but I'd hate to invest hours chasing the credit...
Mar 21, 2021, 6:51 am
#212
Join Date: Feb 2012
Posts: 4,477
Mar 21, 2021, 8:46 am
#213
Join Date: Sep 2011
Programs: Virgin Atlantic Silver, IHG Diamond, Bonvoy Gold, Hilton Diamond, AA Platinum Pro
Posts: 1,386
Mar 23, 2021, 1:02 pm
#214
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
Adding a DP and a gripe.
Just booked a hotel stay via amextravel for late July. T&Cs are pretty vague on whether post-pay is eligible or not, so I booked a refundable pre-pay.
That's all fine, but now I can't enter my IHG number because "lowest rate guarantee bookings are not required to provide loyalty program benefits." A bit frustrating, but I guess I'm also getting 5X points and have no status with IHG.
So..it's fine, and I'll report back when I get the credit, but the loyalty program thing was kind of annoying.
Also, travel dates have since changed (nothing to do with Amex), so this DP will turn into one that also includes a change in the reservation.
Just booked a hotel stay via amextravel for late July. T&Cs are pretty vague on whether post-pay is eligible or not, so I booked a refundable pre-pay.
That's all fine, but now I can't enter my IHG number because "lowest rate guarantee bookings are not required to provide loyalty program benefits." A bit frustrating, but I guess I'm also getting 5X points and have no status with IHG.
So..it's fine, and I'll report back when I get the credit, but the loyalty program thing was kind of annoying.
Also, travel dates have since changed (nothing to do with Amex), so this DP will turn into one that also includes a change in the reservation.
Mar 23, 2021, 1:26 pm
#215
Join Date: Mar 2021
Programs: United, Amex plat
Posts: 6
I got both the travel credit and the airline credit automatically upon buying United travel bank credits. So for $200 in travel bank purchases, I received $400 in credits!
It’s in addition to airline credit.
Purchased two $100 travel bank credits, and was immediately credited back $400, $200 for United travel credit and $200 for platinum travel credit.
It’s in addition to airline credit.
Purchased two $100 travel bank credits, and was immediately credited back $400, $200 for United travel credit and $200 for platinum travel credit.
Last edited by mia; Mar 23, 2021 at 8:05 pm Reason: Please do not post the same information in more than one thread.
Mar 23, 2021, 1:41 pm
#216
Join Date: Jul 2020
Location: JFK/LGA/BDL
Posts: 419
Edit: Whoops other folks are reporting the same "issue", so it seems I am not alone.
I ran into a really weird issue with this credit... a United TravelBank purchase triggered it.
In early December I made a $102 purchase on AmexTravel and shortly afterwards received a corresponding credit. When the new year rolled around I made $200 in UA TravelBank purchases (obviously directly through UA). I received the full standard $200 Airline Fee credit and the remainder of the one-time $200 COVID AmexTravel was also credited to me at $98.
https://www.flyertalk.com/forum/32961533-post859.html
I had originally posted about this in the UA thread back in January because I was perplexed as to why I had received the $98 on top of the $200. I didn't make the UA purchases through AmexTravel, so it didn't even occur to me that it might have triggered that but at the very least the math adds up.
In February I made another AmexTravel purchase and I had been expecting the $98 to post for that. I asked in chat about that and the CSR referred me back to the United purchase... at the end of the day I am whole (I have received my $200 credit one way or the other) but it is bizarre to me that the TravelBank purchase tripped this.
I ran into a really weird issue with this credit... a United TravelBank purchase triggered it.
In early December I made a $102 purchase on AmexTravel and shortly afterwards received a corresponding credit. When the new year rolled around I made $200 in UA TravelBank purchases (obviously directly through UA). I received the full standard $200 Airline Fee credit and the remainder of the one-time $200 COVID AmexTravel was also credited to me at $98.
https://www.flyertalk.com/forum/32961533-post859.html
I had originally posted about this in the UA thread back in January because I was perplexed as to why I had received the $98 on top of the $200. I didn't make the UA purchases through AmexTravel, so it didn't even occur to me that it might have triggered that but at the very least the math adds up.
In February I made another AmexTravel purchase and I had been expecting the $98 to post for that. I asked in chat about that and the CSR referred me back to the United purchase... at the end of the day I am whole (I have received my $200 credit one way or the other) but it is bizarre to me that the TravelBank purchase tripped this.
Mar 23, 2021, 2:00 pm
#217
Join Date: Mar 2021
Programs: United, Amex plat
Posts: 6
Yes, I think same thing happened with me, as I did not even get the credit by booking through American Express Travel. Evidently, the travel bank purchases are triggering both credits at once! I didn’t even have to use the AMEX travel portal at all.
Mar 23, 2021, 4:08 pm
#218
Join Date: Apr 2019
Posts: 251
Interesting. I see you booked a car through Amex Travel. The only other DP like this was also somebody who'd made a purchase through Amex Travel. Makes me wonder if somehow a purchase through Amex Travel makes your next $200 in travel purchases eligible for the credit regardless of of where the purchase is made. I've seen other people get the credit attached to purchases that were different than the one they made through Amex Travel.
Mar 23, 2021, 7:29 pm
#219
Join Date: Nov 2008
Location: AZ
Programs: HH Diamond
Posts: 200
Annual fee billed March 18 and I've been trying to figure out how to know if I've been "targeted" for this. There's been nothing in AMEX Offers and I can't see any mention of it in the Travel portion on my account. How did the rest of you find out this was available to you - just make a reservation in AMEX Travel? Thanks in advance.
Mar 23, 2021, 7:39 pm
#220
Join Date: Dec 2019
Posts: 240
Annual fee billed March 18 and I've been trying to figure out how to know if I've been "targeted" for this. There's been nothing in AMEX Offers and I can't see any mention of it in the Travel portion on my account. How did the rest of you find out this was available to you - just make a reservation in AMEX Travel? Thanks in advance.
Mar 23, 2021, 7:48 pm
#221
Join Date: Aug 2007
Location: Truth or Consequences, NM
Programs: HH Diamond, Marriott Titanium, Hertz President's Circle, UA Silver, Mobile Passport Unobtanium
Posts: 6,195
Annual fee billed March 18 and I've been trying to figure out how to know if I've been "targeted" for this. There's been nothing in AMEX Offers and I can't see any mention of it in the Travel portion on my account. How did the rest of you find out this was available to you - just make a reservation in AMEX Travel? Thanks in advance.
Mar 23, 2021, 8:56 pm
#222
Join Date: Mar 2021
Programs: United, Amex plat
Posts: 6
Travel Bank and Amex Travel
Interesting. I see you booked a car through Amex Travel. The only other DP like this was also somebody who'd made a purchase through Amex Travel. Makes me wonder if somehow a purchase through Amex Travel makes your next $200 in travel purchases eligible for the credit regardless of of where the purchase is made. I've seen other people get the credit attached to purchases that were different than the one they made through Amex Travel.
Mar 24, 2021, 12:08 am
#224
Join Date: Sep 2017
Location: SFO/LAX/SAN/LAS/DFW/JFK/LGA/EWR/MIA
Posts: 1,073
Adding a DP and a gripe.
Just booked a hotel stay via amextravel for late July. T&Cs are pretty vague on whether post-pay is eligible or not, so I booked a refundable pre-pay.
That's all fine, but now I can't enter my IHG number because "lowest rate guarantee bookings are not required to provide loyalty program benefits." A bit frustrating, but I guess I'm also getting 5X points and have no status with IHG.
So..it's fine, and I'll report back when I get the credit, but the loyalty program thing was kind of annoying.
Also, travel dates have since changed (nothing to do with Amex), so this DP will turn into one that also includes a change in the reservation.
Just booked a hotel stay via amextravel for late July. T&Cs are pretty vague on whether post-pay is eligible or not, so I booked a refundable pre-pay.
That's all fine, but now I can't enter my IHG number because "lowest rate guarantee bookings are not required to provide loyalty program benefits." A bit frustrating, but I guess I'm also getting 5X points and have no status with IHG.
So..it's fine, and I'll report back when I get the credit, but the loyalty program thing was kind of annoying.
Also, travel dates have since changed (nothing to do with Amex), so this DP will turn into one that also includes a change in the reservation.
also, i dont understand your IHG number issue. just call amex. call the hotel. or do it at checkin. as for IHG loyalty pts and recognition, its YMMV. be prepared to get nothing and be told stupid info. you should get some points, elite night credit and other benefits, but prepay booking via amex is like any other OTA ie non-qualifying rate
Mar 24, 2021, 12:15 am
#225
Join Date: Sep 2017
Location: SFO/LAX/SAN/LAS/DFW/JFK/LGA/EWR/MIA
Posts: 1,073
I got both the travel credit and the airline credit automatically upon buying United travel bank credits. So for $200 in travel bank purchases, I received $400 in credits!
It’s in addition to airline credit.
Purchased two $100 travel bank credits, and was immediately credited back $400, $200 for United travel credit and $200 for platinum travel credit.
It’s in addition to airline credit.
Purchased two $100 travel bank credits, and was immediately credited back $400, $200 for United travel credit and $200 for platinum travel credit.
Edit: Whoops other folks are reporting the same "issue", so it seems I am not alone.
I ran into a really weird issue with this credit... a United TravelBank purchase triggered it.
In early December I made a $102 purchase on AmexTravel and shortly afterwards received a corresponding credit. When the new year rolled around I made $200 in UA TravelBank purchases (obviously directly through UA). I received the full standard $200 Airline Fee credit and the remainder of the one-time $200 COVID AmexTravel was also credited to me at $98.
https://www.flyertalk.com/forum/32961533-post859.html
I had originally posted about this in the UA thread back in January because I was perplexed as to why I had received the $98 on top of the $200. I didn't make the UA purchases through AmexTravel, so it didn't even occur to me that it might have triggered that but at the very least the math adds up.
In February I made another AmexTravel purchase and I had been expecting the $98 to post for that. I asked in chat about that and the CSR referred me back to the United purchase... at the end of the day I am whole (I have received my $200 credit one way or the other) but it is bizarre to me that the TravelBank purchase tripped this.
I ran into a really weird issue with this credit... a United TravelBank purchase triggered it.
In early December I made a $102 purchase on AmexTravel and shortly afterwards received a corresponding credit. When the new year rolled around I made $200 in UA TravelBank purchases (obviously directly through UA). I received the full standard $200 Airline Fee credit and the remainder of the one-time $200 COVID AmexTravel was also credited to me at $98.
https://www.flyertalk.com/forum/32961533-post859.html
I had originally posted about this in the UA thread back in January because I was perplexed as to why I had received the $98 on top of the $200. I didn't make the UA purchases through AmexTravel, so it didn't even occur to me that it might have triggered that but at the very least the math adds up.
In February I made another AmexTravel purchase and I had been expecting the $98 to post for that. I asked in chat about that and the CSR referred me back to the United purchase... at the end of the day I am whole (I have received my $200 credit one way or the other) but it is bizarre to me that the TravelBank purchase tripped this.