Apr 17, 2017, 12:45 pm
Last edit by: C W
General Information:
Please note this thread only currently applies to US-issued personal Platinum cards. There have been no official announcements of foreign-issued metal cards. It also applies to all co-branded personal Platinum cards such as Mercedes and Morgan Stanley.
All new and and replacement cards are now stainless steel, as of March 30, 2017.
Amex Press Release
This thread is for discussion of the physical metal card. Please see this thread for all other new Amex Platinum features:
USA: New personal Platinum benefits; Higher annual fee ($550)
Contactless
There are contactless (NFC) and non-contactless version of the Platinum Card.
If you previously had a contactless card and requested a replacement you will receive a contactless replacement.
If you previously had a non-contactless card and requested a replacement you will receive a non-contactless replacement unless you ask specifically for contactless.
Some reps do not know about contactless, HUCA or speak to a supervisor. If you are told you cannot request a contactless card because you requested another replacement within 10 days, ask to speak to fraud prevention and they will override this restriction.
When you apply for a new Platinum account you will be sent a non-contactless card by default.
The contactless and non-contactless cards are physically different. Detailed description and photos in Post 204.
Welcome Kit
Some members have received a Welcome Kit with a wooden display for the card that can be repurposed as a phone stand.
Pictures and description in Post 282.
All new cardmembers should receive the Welcome Kit whereas replacement cards generally seem to arrive in an envelope.
Please note this thread only currently applies to US-issued personal Platinum cards. There have been no official announcements of foreign-issued metal cards. It also applies to all co-branded personal Platinum cards such as Mercedes and Morgan Stanley.
All new and and replacement cards are now stainless steel, as of March 30, 2017.
Amex Press Release
This thread is for discussion of the physical metal card. Please see this thread for all other new Amex Platinum features:
USA: New personal Platinum benefits; Higher annual fee ($550)
Contactless
There are contactless (NFC) and non-contactless version of the Platinum Card.
If you previously had a contactless card and requested a replacement you will receive a contactless replacement.
If you previously had a non-contactless card and requested a replacement you will receive a non-contactless replacement unless you ask specifically for contactless.
Some reps do not know about contactless, HUCA or speak to a supervisor. If you are told you cannot request a contactless card because you requested another replacement within 10 days, ask to speak to fraud prevention and they will override this restriction.
When you apply for a new Platinum account you will be sent a non-contactless card by default.
The contactless and non-contactless cards are physically different. Detailed description and photos in Post 204.
Welcome Kit
Some members have received a Welcome Kit with a wooden display for the card that can be repurposed as a phone stand.
Pictures and description in Post 282.
All new cardmembers should receive the Welcome Kit whereas replacement cards generally seem to arrive in an envelope.
American Express personal Platinum (USA) metal card
Apr 1, 2017, 8:16 pm
#106
FlyerTalk Evangelist
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,508
I'm pretty sure Amex will authorize the recurring charges and the vendor won't know the difference. This has happened to me before on a few occasions, but it was the first time it happened that I was caught off guard. I had a recurring payment I didn't want to pay, so instead of cancelling, I just let it roll since I had downgraded my credit card to a new product (number stayed the same, but other codes changed). To my surprise I found the recurring charge on my new card. It's some kind of feature I guess.
Apr 1, 2017, 10:16 pm
#107
Join Date: Sep 2006
Location: LAX
Programs: Fallen DL DM (PM) 2MM
Posts: 4,783
Anyway, before I had the new card in hand, I noticed that some of my recurring charge vendors already had the new number! Magical
Apr 1, 2017, 11:41 pm
#108
Join Date: Mar 2017
Posts: 153
A merchant is not allowed to store the CVV (security code), so it doesn't matter if it changes. Renewal/re-order transactions don't require re-entry of the CVV by the merchant over the gateway, only the initial transaction. If the card number itself changes, that of course is a different story. Expiration date is also not sent by the merchant on any transaction in a chain of recurring ones except the first.
Apr 2, 2017, 5:02 am
#109
Join Date: May 2013
Posts: 378
I didn't get any notification, but your post prompted me to check the status online. I too have a tracking number! Will be delivered tomorrow, 4/3.
Apr 2, 2017, 8:24 am
#110
Join Date: Feb 2016
Location: LAS
Posts: 64
I hadn't received any notification yet on my card status so I chatted with someone on the App. They told me my card will be shipped FedEx and I'll get an email with tracking number when available.
Edit-Recieved an email at 1am PT (Monday) this morning that the card has shipped. No other shipping info provided so I'll just look out for the FedEx truck.
Edit-Recieved an email at 1am PT (Monday) this morning that the card has shipped. No other shipping info provided so I'll just look out for the FedEx truck.
Last edited by TJMAC; Apr 3, 2017 at 7:23 am Reason: Update shipping progress
Apr 2, 2017, 9:02 am
#112
Join Date: Mar 2015
Location: ORD
Programs: AA ExPlat, Hilton Diamond, Hyatt Plat
Posts: 71
FedEx vacation holds are always free via their Delivery Manager. I've never paid for a UPS vacation hold, despite using it many times, but I always jump on the promo code for the ~$1/month premium membership. For a free membership I believe that the option to pull a particular package and deliver it later costs money with UPS, a blanket vacation hold does not. UPS' site is clear as mud about the vacation hold vs rescheduling a package.
Apr 2, 2017, 12:21 pm
#114
Join Date: Nov 2016
Posts: 156
Apr 2, 2017, 3:11 pm
#116
Join Date: May 2014
Location: Charleston, SC
Programs: SPG/Marriot Gold, Hilton Gold
Posts: 412
Apr 3, 2017, 1:05 am
#117
Join Date: Sep 2016
Location: LON, PDX
Programs: DL PM, AS MVP 75K, HH/SPG/MR Gold, Amex Plat, PRG, CSR
Posts: 2,064
Mine should be arriving today (Monday) to Germany. Not bad
Here is an imgur gallery via doctorofcredit that has some nice pictures of the card:
https://imgur.com/a/FIvkF
Here is an imgur gallery via doctorofcredit that has some nice pictures of the card:
https://imgur.com/a/FIvkF
Apr 3, 2017, 5:42 am
#118
Join Date: Sep 2016
Location: LON, PDX
Programs: DL PM, AS MVP 75K, HH/SPG/MR Gold, Amex Plat, PRG, CSR
Posts: 2,064
Got it around 9am.
Impressions:
Very heavy, some websites have posted weights but a good way to get a feel for it is to hold two Chase Sapphire cards together, this is about the weight of the new Plat.
Bare metal on the edges, makes a very nice metal clink. However the back seems to have thickish layer of plastic on it, rather like the coating that is on either side of a Sapphire. The front does not have the thick layer, but a very thin film it seems.
The name and security code on the front are laser engraved into the card. The numbers, expiration date, and security code on the back are done in relief, not engraved. You can feel them sticking out a little when you run your fingers over them.
The Centurion logo, "American Express Platinum," the detailing around the edges, and other aesthetic components on the front of the card are done in a combination of relief and engraving, giving a very premium and pleasing look and feel. The "World Service" globes are not textured, except within the Centurion logo.
The overlap of "Platinum" and the Centurion logo seems unnecessary with this new design as there would be plenty of room to move the logo down slightly.
Overall I think Amex did a fantastic job with the design of this new card. It is far more pleasurable to handle than than a Chase Sapphire card, and much more aesthetically pleasing to me than a CSR, although I do love the design of the CSP. It seems to be the exact thickness of the previous card, so hopefully there won't be any swiping or automated kiosk issues going forward.
Impressions:
Very heavy, some websites have posted weights but a good way to get a feel for it is to hold two Chase Sapphire cards together, this is about the weight of the new Plat.
Bare metal on the edges, makes a very nice metal clink. However the back seems to have thickish layer of plastic on it, rather like the coating that is on either side of a Sapphire. The front does not have the thick layer, but a very thin film it seems.
The name and security code on the front are laser engraved into the card. The numbers, expiration date, and security code on the back are done in relief, not engraved. You can feel them sticking out a little when you run your fingers over them.
The Centurion logo, "American Express Platinum," the detailing around the edges, and other aesthetic components on the front of the card are done in a combination of relief and engraving, giving a very premium and pleasing look and feel. The "World Service" globes are not textured, except within the Centurion logo.
The overlap of "Platinum" and the Centurion logo seems unnecessary with this new design as there would be plenty of room to move the logo down slightly.
Overall I think Amex did a fantastic job with the design of this new card. It is far more pleasurable to handle than than a Chase Sapphire card, and much more aesthetically pleasing to me than a CSR, although I do love the design of the CSP. It seems to be the exact thickness of the previous card, so hopefully there won't be any swiping or automated kiosk issues going forward.
Apr 3, 2017, 6:17 am
#119
Join Date: Sep 2016
Location: LON, PDX
Programs: DL PM, AS MVP 75K, HH/SPG/MR Gold, Amex Plat, PRG, CSR
Posts: 2,064
The most obvious difference is the color of "American Express Platinum" changing from white to black.
Apr 3, 2017, 7:30 am
#120
Join Date: Nov 2010
Location: DC Metro
Posts: 53
The metal card delivered today. Disappointed it doesn't have the contactless logo on the back. Same as described by points guy. No numbers on the front except years of being a member, security 4 code, full name laser etched in black. On the back, card number, security 3 code number, and expiration date laser etched.