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USA personal Platinum Uber $200/year credit (2017-2019)

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Old Mar 27, 2017, 10:02 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RedSun

American Express Platinum Card® and Centurion® Card Benefit

You can receive up to $200 in Uber Cash annually by adding your Consumer Platinum Card® or Centurion® Card from American Express as a payment method on your Uber account.

The Amex Benefit in Uber Cash is distributed in monthly increments of $15, plus a $20 bonus in December (for $35 in December total). This amount can be used for Uber services in the United States. The Amex Benefit will expire at the end of each month and will not roll over to the following month.

To use the Amex Benefit in Uber Cash:

1. Enter your destination on the home screen
2. Tap on your payment method
3. Select Uber Cash (If you're using ride profiles, tap Change and select Uber Cash)
4. Request a ride

To find your Uber Cash balance, tap the menu icon in the top left corner of your app and select 'Payment'.

When Uber Cash is selected as your payment method, the Amex Benefit will be applied to your fare. When your Amex Benefit isn't enough to cover the cost of the ride, you will be presented options to top-up your Uber Cash using a payment method on file. Alternatively, you may choose to pay the remaining balance for the cost of the ride using your preferred payment method. You can view your current Amex Benefit balance by tapping 'Payment' in the main menu of your Uber app.

You will receive the Amex Benefit each month as long as your Card remains eligible and is a payment method on your Uber account. If your eligible card is added to multiple Uber accounts, the account that you added the card to first will receive the benefit.

If you already have an eligible card on your Uber account, the benefit will automatically be applied to your Uber Cash balance. To add an eligible card to your Uber account, go to the 'Payment' section of the Uber app and select 'Add Payment Method'.

The Basic Card Member is eligible to receive this benefit. Additional Card Members are not eligible. You'll receive $15 in Uber Cash each month (plus the $20 bonus in December) for each eligible card on your Uber account.

How to switch which Uber account gets the Amex Benefit:

1. Delete the eligible card as a payment method on the Uber account(s) with the eligible card on file that you do not wish to receive the benefit.*
2. Add the eligible card as a payment method on the Uber account you wish to receive the benefit. If the eligible card is already on this account, skip this step.
3. Complete steps 1 and 2 by 12:00 AM EST on the 1st day of the applicable month that you want the Amex benefit to apply to the applicable account. The benefit will switch accounts for the new month.

*You can always re-add your eligible card on the additional account(s) after completing these steps if you wish to use this eligible card as a payment method in those additional account(s).

Members with an eligible card will have access to UberVIP in select US markets. UberVIP is currently available in Atlanta, Dallas, Nashville, New Jersey, New Orleans, and New York City, and will be expanding to new cities beginning January 2019.

If you have specific questions about your American Express Card or other American Express benefits, please call the number on the back of your American Express Card.

For more information and to see the terms and conditions please visit uber.com/amex

Multiple $15 credits can be added to a single uber account by two different AMEX platinum cards and each card will trigger an increase of $15 to the credit balance.
If you are the primary Card Member on multiple eligible Card accounts, and those Cards are payment methods in your Uber account, you will receive the combination of credits for multiple Cards. For example, if you have two eligible Cards, you will receive $30 in credits each month for the combination of the two $15 credits. In December, you will receive $70 for the combination of the two $35 credits.
Your uber app must be set to request rides in 'personal' profile mode - other options (family, business) will not offer the AMEX credit


Terms of the Uber benefit (as of 2017-12-15, maybe obsolete):
Only Basic Card Members on a Platinum Card account are eligible for Uber VIP and monthly ride Credits. To receive this benefit, you must have downloaded the Uber App version 3.219 or later for iOS or version 3.126 or later for Android and your eligible Platinum Card must be a method of payment in your Uber account. If you are assigned a new Card number, you must update your method of payment in your Uber account. Cards added to your Uber account through a third party such as Apple Pay or PayPal will not be eligible. A Platinum Card account may receive this benefit on one Uber account. If the same Card is added to multiple Uber accounts, only the first Uber account to which the Card is added will receive the benefit. Uber VIP is available in select cities and is governed by Uber's terms and conditions. Credit may be applied to all Uber car types and UberEATS orders. To redeem monthly ride Credits, you must select to use the Credit in your Uber app prior to completing the Uber ride or placing the UberEATS order. The discount will not apply to previous Uber transactions and cannot be used when paying with an UberFAMILY profile. New and existing Uber users are eligible. Uber will apply discount at the point of sale. There is no limit to the number of transactions you may apply the Credit to each month, up to a total of $15 in Credits per month. Each year in December, you may apply up to $35 in Credit. The discounted cost of a ride will be displayed on your post-ride email receipt. If you are eligible to receive additional Membership Rewards points on your ride transaction, points will be awarded on the balance after Credits are applied. Credit may only be applied within the United States. Monthly ride Credit expires at 11:59 PM Hawaii Standard Time on the last day of each month. Unused Credit will not carry over to the following month. Credit will be applied for the month in which the transaction is completed. If transaction is eligible for another promotion that you have added to your Uber account, the promotion will be applied before the Credit. Certain Uber-branded credits may be applied to your balance prior to this Credit. For purposes of fulfilling upon this benefit, American Express will share with Uber certain information about your card, including the card type, and updated Card information from time to time. If you do not wish to participate in this program, please call the number on the back of your Card.
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USA personal Platinum Uber $200/year credit (2017-2019)

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Old Jan 5, 2018, 7:01 pm
  #526  
 
Join Date: Dec 2017
Posts: 31
Originally Posted by krazykanuck
After you search your destination and it comes up with a wait time, scroll down to where is says payment options and click on that. It will bring up this screen. If you toggle this (in blue) to the left/off, the full cost of the ride will go to your chosen credit card and it won't touch your Amex credits, gift cards, etc. The default setting is that if you have credits available, they will be applied to your ride, so it's up to the user to disable credits for specific rides.





IME even if you select another payment method, say a Visa since I usually charge my Uber rides to my CSR, the Amex credits will deduct first. The only way to avoid this is to turn off credits for the ride as in the screen I posted.
Based on your screenshot capture, it looks like you have two different Amex Platinum accounts linked to your one Uber account. Is this the case? I have two separate accounts too and assumed that I would need to associate them with two separate Uber accounts. If I am able to combine them like it appears you are doing, it would make using the $15.00 per account per month easier to use on UberEats. I would only have to pay for one delivery fee and use the remainder of the credit towards the actual meal!

Please confirm when you get a chance... Very cool if this is indeed possible...
MikeekiM is offline  
Old Jan 5, 2018, 8:35 pm
  #527  
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Originally Posted by MikeekiM
Based on your screenshot capture, it looks like you have two different Amex Platinum accounts linked to your one Uber account. Is this the case?
I actually have 3 different Platinum card accounts linked to my Uber account, they're just not in order, which is why only the most recently added two are visible in the screen grab. And yes I had all $45 available for the month, but I had fully used credit #1 , partially used #2 , and #3 is untouched. In theory there shouldn't be a limit to how many Amex Uber credits accrue to one account but I'm not sure how many people there are to test this theory.
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Old Jan 6, 2018, 1:48 pm
  #528  
 
Join Date: Aug 2007
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Originally Posted by MikeekiM
Based on your screenshot capture, it looks like you have two different Amex Platinum accounts linked to your one Uber account. Is this the case? I have two separate accounts too and assumed that I would need to associate them with two separate Uber accounts. If I am able to combine them like it appears you are doing, it would make using the $15.00 per account per month easier to use on UberEats. I would only have to pay for one delivery fee and use the remainder of the credit towards the actual meal!

Please confirm when you get a chance... Very cool if this is indeed possible...
I also have two AMEX Platinum accounts linked to my Uber account. $30/month in credits. Not sure why you would assume you would need multiple Uber accounts....?
Diplomatico is offline  
Old Jan 6, 2018, 6:33 pm
  #529  
 
Join Date: Dec 2017
Posts: 31
Originally Posted by Diplomatico
I also have two AMEX Platinum accounts linked to my Uber account. $30/month in credits. Not sure why you would assume you would need multiple Uber accounts....?
Yeah... I don't know why I assumed it either... But I did...

Now I know better!
MikeekiM is offline  
Old Jan 6, 2018, 6:35 pm
  #530  
 
Join Date: Mar 2006
Location: Miami, FL, USA
Posts: 4,049
Originally Posted by MikeekiM
Yeah... I don't know why I assumed it either... But I did...

Now I know better!
Wait...does this work with AU cards, or just totally different accounts?
aviators99 is offline  
Old Jan 7, 2018, 1:52 am
  #531  
 
Join Date: Aug 2007
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Posts: 6,195
Originally Posted by aviators99
Wait...does this work with AU cards, or just totally different accounts?
Primary cardholder only.
Diplomatico is offline  
Old Jan 8, 2018, 7:47 am
  #532  
 
Join Date: Jun 2004
Posts: 90
I have 2 PlatAmexs. My college aged daughter has an Uber account and uses one of the discounts. I have an Uber account and use the other. Sometimes, one or the other of use doesn't use our credit..

I think we can maximize the usage by putting both on my Uber and me crediting a "Uber family account".

Will my daughter be able to use the discounts from her Uber? Anyone here try this or can give advice?? Thanks!
BigEdInVancouver is offline  
Old Jan 8, 2018, 1:24 pm
  #533  
 
Join Date: Aug 2014
Posts: 17
Didn't go too far back ITT to see if it has been discussed but I cancelled my personal platinum card on 1/4 and the January $15 credits were still available to use post card cancellation.
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Old Jan 8, 2018, 1:27 pm
  #534  
 
Join Date: Apr 2014
Posts: 1,639
Originally Posted by ucdtim17
Full charge for my first January ride last night, no credit. Email into customer complaints.
Better customer service experience this time than last - they got back to me same day, and gave me my Amex credit plus a $15 Uber credit it appears.
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Old Jan 8, 2018, 3:19 pm
  #535  
 
Join Date: Aug 2007
Location: Truth or Consequences, NM
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Posts: 6,195
Originally Posted by BigEdInVancouver
I have 2 PlatAmexs. My college aged daughter has an Uber account and uses one of the discounts. I have an Uber account and use the other. Sometimes, one or the other of use doesn't use our credit..

I think we can maximize the usage by putting both on my Uber and me crediting a "Uber family account".

Will my daughter be able to use the discounts from her Uber? Anyone here try this or can give advice?? Thanks!
Wiki, at the top of the page, says only personal accounts will work for redeeming the credits.
Diplomatico is offline  
Old Jan 9, 2018, 5:44 pm
  #536  
 
Join Date: Dec 2017
Posts: 46
Issues with the January $15 Uber credit NOT showing up on my uber app.
Has anyone encountered this issue so far in 2018?

Jan 5: Ubered. Cost $7
Charge was posted to my Amex plat for $7.
No reimbursement for the benefit

Jan 9: Called Amex Customer service.
explained the situation, service rep. She said they experiencing issues with other cardholders and the uber app.
Gave me a statement credit of $15 to cover for the month.
jedaero is offline  
Old Jan 9, 2018, 6:03 pm
  #537  
mia
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Originally Posted by jedaero
Issues with the January $15 Uber credit NOT showing up on my uber app.
Has anyone encountered this issue so far in 2018?
....
Yes, scroll back to January 1, 2018 and read forward for a straightforward solution.
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Old Jan 10, 2018, 6:30 am
  #538  
 
Join Date: Apr 2009
Location: SFO
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Originally Posted by jedaero
Issues with the January $15 Uber credit NOT showing up on my uber app.
Has anyone encountered this issue so far in 2018?

Jan 5: Ubered. Cost $7
Charge was posted to my Amex plat for $7.
No reimbursement for the benefit

Jan 9: Called Amex Customer service.
explained the situation, service rep. She said they experiencing issues with other cardholders and the uber app.
Gave me a statement credit of $15 to cover for the month.
Originally Posted by mia
Yes, scroll back to January 1, 2018 and read forward for a straightforward solution.
Alternately, try force-closing the app and re-opening it - I wasn't seeing the credit either, and uber support suggested that. Didn't need to sign out/in or remove/add payment options, and it showed up afterwards.
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rob_flies_ua is offline  
Old Jan 24, 2018, 4:16 pm
  #539  
 
Join Date: Nov 2010
Location: Seattle, WA
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Like everyone else, i had to delete and re-add my card for my 2018 credits to happen. However, just took a trip for about $18 + $3 tip. I selected my Amex credit and toggled it on. The receipt then billed my other Visa on file for $18 and took the $3 tip from the credit? Shouldn't it have fully used the $15 credit first, then went to another one of my cards or my Plat and charged me the remaining balance? Uber Help is completely useless.
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Old Jan 28, 2018, 5:14 pm
  #540  
 
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UberEats: $5 Off $30+ With Promo Code AWARDSNIGHT

Tonight only January 28
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