Mar 27, 2017, 10:02 am
Last edit by: RedSun
American Express Platinum Card® and Centurion® Card Benefit
You can receive up to $200 in Uber Cash annually by adding your Consumer Platinum Card® or Centurion® Card from American Express as a payment method on your Uber account.
The Amex Benefit in Uber Cash is distributed in monthly increments of $15, plus a $20 bonus in December (for $35 in December total). This amount can be used for Uber services in the United States. The Amex Benefit will expire at the end of each month and will not roll over to the following month.
To use the Amex Benefit in Uber Cash:
1. Enter your destination on the home screen
2. Tap on your payment method
3. Select Uber Cash (If you're using ride profiles, tap Change and select Uber Cash)
4. Request a ride
To find your Uber Cash balance, tap the menu icon in the top left corner of your app and select 'Payment'.
When Uber Cash is selected as your payment method, the Amex Benefit will be applied to your fare. When your Amex Benefit isn't enough to cover the cost of the ride, you will be presented options to top-up your Uber Cash using a payment method on file. Alternatively, you may choose to pay the remaining balance for the cost of the ride using your preferred payment method. You can view your current Amex Benefit balance by tapping 'Payment' in the main menu of your Uber app.
You will receive the Amex Benefit each month as long as your Card remains eligible and is a payment method on your Uber account. If your eligible card is added to multiple Uber accounts, the account that you added the card to first will receive the benefit.
If you already have an eligible card on your Uber account, the benefit will automatically be applied to your Uber Cash balance. To add an eligible card to your Uber account, go to the 'Payment' section of the Uber app and select 'Add Payment Method'.
The Basic Card Member is eligible to receive this benefit. Additional Card Members are not eligible. You'll receive $15 in Uber Cash each month (plus the $20 bonus in December) for each eligible card on your Uber account.
How to switch which Uber account gets the Amex Benefit:
1. Delete the eligible card as a payment method on the Uber account(s) with the eligible card on file that you do not wish to receive the benefit.*
2. Add the eligible card as a payment method on the Uber account you wish to receive the benefit. If the eligible card is already on this account, skip this step.
3. Complete steps 1 and 2 by 12:00 AM EST on the 1st day of the applicable month that you want the Amex benefit to apply to the applicable account. The benefit will switch accounts for the new month.
*You can always re-add your eligible card on the additional account(s) after completing these steps if you wish to use this eligible card as a payment method in those additional account(s).
Members with an eligible card will have access to UberVIP in select US markets. UberVIP is currently available in Atlanta, Dallas, Nashville, New Jersey, New Orleans, and New York City, and will be expanding to new cities beginning January 2019.
If you have specific questions about your American Express Card or other American Express benefits, please call the number on the back of your American Express Card.
For more information and to see the terms and conditions please visit uber.com/amex
Multiple $15 credits can be added to a single uber account by two different AMEX platinum cards and each card will trigger an increase of $15 to the credit balance.
If you are the primary Card Member on multiple eligible Card accounts, and those Cards are payment methods in your Uber account, you will receive the combination of credits for multiple Cards. For example, if you have two eligible Cards, you will receive $30 in credits each month for the combination of the two $15 credits. In December, you will receive $70 for the combination of the two $35 credits.
Your uber app must be set to request rides in 'personal' profile mode - other options (family, business) will not offer the AMEX credit
Terms of the Uber benefit (as of 2017-12-15, maybe obsolete):
The Amex Benefit in Uber Cash is distributed in monthly increments of $15, plus a $20 bonus in December (for $35 in December total). This amount can be used for Uber services in the United States. The Amex Benefit will expire at the end of each month and will not roll over to the following month.
To use the Amex Benefit in Uber Cash:
1. Enter your destination on the home screen
2. Tap on your payment method
3. Select Uber Cash (If you're using ride profiles, tap Change and select Uber Cash)
4. Request a ride
To find your Uber Cash balance, tap the menu icon in the top left corner of your app and select 'Payment'.
When Uber Cash is selected as your payment method, the Amex Benefit will be applied to your fare. When your Amex Benefit isn't enough to cover the cost of the ride, you will be presented options to top-up your Uber Cash using a payment method on file. Alternatively, you may choose to pay the remaining balance for the cost of the ride using your preferred payment method. You can view your current Amex Benefit balance by tapping 'Payment' in the main menu of your Uber app.
You will receive the Amex Benefit each month as long as your Card remains eligible and is a payment method on your Uber account. If your eligible card is added to multiple Uber accounts, the account that you added the card to first will receive the benefit.
If you already have an eligible card on your Uber account, the benefit will automatically be applied to your Uber Cash balance. To add an eligible card to your Uber account, go to the 'Payment' section of the Uber app and select 'Add Payment Method'.
The Basic Card Member is eligible to receive this benefit. Additional Card Members are not eligible. You'll receive $15 in Uber Cash each month (plus the $20 bonus in December) for each eligible card on your Uber account.
How to switch which Uber account gets the Amex Benefit:
1. Delete the eligible card as a payment method on the Uber account(s) with the eligible card on file that you do not wish to receive the benefit.*
2. Add the eligible card as a payment method on the Uber account you wish to receive the benefit. If the eligible card is already on this account, skip this step.
3. Complete steps 1 and 2 by 12:00 AM EST on the 1st day of the applicable month that you want the Amex benefit to apply to the applicable account. The benefit will switch accounts for the new month.
*You can always re-add your eligible card on the additional account(s) after completing these steps if you wish to use this eligible card as a payment method in those additional account(s).
Members with an eligible card will have access to UberVIP in select US markets. UberVIP is currently available in Atlanta, Dallas, Nashville, New Jersey, New Orleans, and New York City, and will be expanding to new cities beginning January 2019.
If you have specific questions about your American Express Card or other American Express benefits, please call the number on the back of your American Express Card.
For more information and to see the terms and conditions please visit uber.com/amex
Multiple $15 credits can be added to a single uber account by two different AMEX platinum cards and each card will trigger an increase of $15 to the credit balance.
If you are the primary Card Member on multiple eligible Card accounts, and those Cards are payment methods in your Uber account, you will receive the combination of credits for multiple Cards. For example, if you have two eligible Cards, you will receive $30 in credits each month for the combination of the two $15 credits. In December, you will receive $70 for the combination of the two $35 credits.
Your uber app must be set to request rides in 'personal' profile mode - other options (family, business) will not offer the AMEX credit
Terms of the Uber benefit (as of 2017-12-15, maybe obsolete):
Only Basic Card Members on a Platinum Card account are eligible for Uber VIP and monthly ride Credits. To receive this benefit, you must have downloaded the Uber App version 3.219 or later for iOS or version 3.126 or later for Android and your eligible Platinum Card must be a method of payment in your Uber account. If you are assigned a new Card number, you must update your method of payment in your Uber account. Cards added to your Uber account through a third party such as Apple Pay or PayPal will not be eligible. A Platinum Card account may receive this benefit on one Uber account. If the same Card is added to multiple Uber accounts, only the first Uber account to which the Card is added will receive the benefit. Uber VIP is available in select cities and is governed by Uber's terms and conditions. Credit may be applied to all Uber car types and UberEATS orders. To redeem monthly ride Credits, you must select to use the Credit in your Uber app prior to completing the Uber ride or placing the UberEATS order. The discount will not apply to previous Uber transactions and cannot be used when paying with an UberFAMILY profile. New and existing Uber users are eligible. Uber will apply discount at the point of sale. There is no limit to the number of transactions you may apply the Credit to each month, up to a total of $15 in Credits per month. Each year in December, you may apply up to $35 in Credit. The discounted cost of a ride will be displayed on your post-ride email receipt. If you are eligible to receive additional Membership Rewards points on your ride transaction, points will be awarded on the balance after Credits are applied. Credit may only be applied within the United States. Monthly ride Credit expires at 11:59 PM Hawaii Standard Time on the last day of each month. Unused Credit will not carry over to the following month. Credit will be applied for the month in which the transaction is completed. If transaction is eligible for another promotion that you have added to your Uber account, the promotion will be applied before the Credit. Certain Uber-branded credits may be applied to your balance prior to this Credit. For purposes of fulfilling upon this benefit, American Express will share with Uber certain information about your card, including the card type, and updated Card information from time to time. If you do not wish to participate in this program, please call the number on the back of your Card.
USA personal Platinum Uber $200/year credit (2017-2019)
Mar 27, 2018, 5:52 pm
#571
Join Date: Aug 2007
Location: Truth or Consequences, NM
Programs: HH Diamond, Marriott Titanium, Hertz President's Circle, UA Silver, Mobile Passport Unobtanium
Posts: 6,194
Mar 27, 2018, 6:37 pm
#572
Join Date: Nov 2013
Location: NYC
Programs: OZ Diamond *A Gold / Delta Gold
Posts: 775
They do have a financial arm, it's just not their core.
As a side note, they own Spring in the US for example.
As of Uber, no idea if it will go bankrupt or not.
Mar 28, 2018, 6:24 am
#573
Join Date: Nov 2015
Location: New york, NY
Programs: Korean Air Morning Calm, Hertz President's Circle, Avis Preferred Plus and IHG Spire Ambassador
Posts: 137
For Uber, the ground is shrinking beneath them. They may not go bankrupt because of their mapping/GPS tech and UberEats (aka McDonalds delivery). Alphabet or Lyft would probably acquire them if they do. Amazon and Apple may be building acquisition scenarios as well.
If Amex does not reduce the fee to a more competitive level, it'd be interesting to see what the substitute benefit is. It was always weird that a flagship card offered credit exclusively with one company.
If Amex does not reduce the fee to a more competitive level, it'd be interesting to see what the substitute benefit is. It was always weird that a flagship card offered credit exclusively with one company.
Last edited by Finance_underling; Mar 28, 2018 at 6:43 am
Mar 28, 2018, 7:06 am
#574
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Only a small fraction of cardholders use any one benefit. Features are added, modified and removed frequently, but the annual fee is not adjusted very often, and has not kept pace with CPI since 1984. I expected $595 rather than $550.
The Uber benefit is surely temporary. When Uber announced their co-branded card I thought the Platinum card benefit might end in March, but now I would expect it to run at least through December.
The Uber benefit is surely temporary. When Uber announced their co-branded card I thought the Platinum card benefit might end in March, but now I would expect it to run at least through December.
Mar 28, 2018, 7:15 am
#575
Join Date: Nov 2016
Posts: 156
Only a small fraction of cardholders use any one benefit. Features are added, modified and removed frequently, but the annual fee is not adjusted very often, and has not kept pace with CPI since 1984. I expected $595 rather than $550.
The Uber benefit is surely temporary. When Uber announced their co-branded card I thought the Platinum card benefit might end in March, but now I would expect it to run at least through December.
The Uber benefit is surely temporary. When Uber announced their co-branded card I thought the Platinum card benefit might end in March, but now I would expect it to run at least through December.
Mar 28, 2018, 7:52 am
#576
Join Date: Jul 2016
Posts: 56
I can't see them providing a Lyft credit as that doesn't really match the corporate identity of American Express. Maybe a generic ride share credit or - *gasp* - a general travel credit like the CSR (which is what they should have released instead last year).
Mar 28, 2018, 7:54 am
#577
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Agreed. American Express has an excellent track record of announcing benefit terminations in advance. I was thinking that it would run April - March anniversary, but it makes more sense for it to run on a calendar year basis, because of the extra credit in December.
Mar 28, 2018, 9:15 am
#578
Join Date: Nov 2013
Location: NYC
Programs: OZ Diamond *A Gold / Delta Gold
Posts: 775
Alright, it's not going to happen but hopefully whatever they propose as a substitute is not too bad.
Mar 28, 2018, 1:52 pm
#579
Join Date: Jul 2016
Posts: 56
They would be smart to scrap the airline credit and ride share credit for a basic $250/$300 travel credit that they can be restrictive on. They will never be a loose as Chase.
Mar 28, 2018, 6:02 pm
#580
Moderator: Manufactured Spending
Join Date: Jul 2011
Posts: 6,580
My prediction is that if they have to end the Uber credit, they would replace it with some sort of a general ground transportation credit that can be used for taxis, shuttles, etc. This would provide a similar benefit but would be harder to abuse than a general travel credit, which is essentially cash for many people.
Mar 28, 2018, 8:18 pm
#581
Join Date: Nov 2015
Location: New york, NY
Programs: Korean Air Morning Calm, Hertz President's Circle, Avis Preferred Plus and IHG Spire Ambassador
Posts: 137
Only a small fraction of cardholders use any one benefit. Features are added, modified and removed frequently, but the annual fee is not adjusted very often, and has not kept pace with CPI since 1984. I expected $595 rather than $550.
The Uber benefit is surely temporary. When Uber announced their co-branded card I thought the Platinum card benefit might end in March, but now I would expect it to run at least through December.
The Uber benefit is surely temporary. When Uber announced their co-branded card I thought the Platinum card benefit might end in March, but now I would expect it to run at least through December.
In the event that Uber doesn't, I can see some substitute benefit with a company like Airbnb for example. There must be a strategic reason the points bonus was only for flights, not hotels or car rentals. Millenials can't fly their own planes
Last edited by Finance_underling; Mar 28, 2018 at 8:45 pm
Mar 29, 2018, 9:13 am
#582
Join Date: Jun 1999
Location: NYC/LA
Programs: DL Plat, AA Plat Pro, Marriott Titanium, IHG Diamond Amb
Posts: 7,489
Uber is undoubtedly shouldering a portion of the cost of the credits, so it's quite possible that when the current contract with Amex ends, they will decide to allocate their marketing dollars elsewhere, like toward their cobranded card with Barclays.
Mar 29, 2018, 4:49 pm
#583
Join Date: Nov 2015
Location: New york, NY
Programs: Korean Air Morning Calm, Hertz President's Circle, Avis Preferred Plus and IHG Spire Ambassador
Posts: 137
AMEX partnerships and related card benefits change over time. The speculation that the Uber credits will eventually go away is due to the fact that since the benefit was announced, (a) Uber has entered into a new relationship with Barclays Bank Delaware for their co-branded card and (b) Uber and Amex have since ended the earn 2x MR points on Uber rides across MR earning cards. (Uber also recently discontinued their bonus points earning relationship with SPG.)
Uber is undoubtedly shouldering a portion of the cost of the credits, so it's quite possible that when the current contract with Amex ends, they will decide to allocate their marketing dollars elsewhere, like toward their cobranded card with Barclays.
Uber is undoubtedly shouldering a portion of the cost of the credits, so it's quite possible that when the current contract with Amex ends, they will decide to allocate their marketing dollars elsewhere, like toward their cobranded card with Barclays.
Last edited by Finance_underling; Mar 29, 2018 at 4:54 pm
Mar 29, 2018, 6:20 pm
#584
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
A precedent: In 2008 American Express cancelled a year old domestic companion ticket benefit. This program was valuable to those who fly economy. (It did not require purchase of a full fare ticket.) Nothing was added to replace it. The Platinum Card annual fee has never been reduced.
American Express knows who uses each benefit, and how much spending they represent. If you use the Uber benefit, and it ends, you may receive a more generous retention offer, but there will not be a published fee reduction.
American Express knows who uses each benefit, and how much spending they represent. If you use the Uber benefit, and it ends, you may receive a more generous retention offer, but there will not be a published fee reduction.
Last edited by mia; Mar 29, 2018 at 7:36 pm
Mar 29, 2018, 7:59 pm
#585
Moderator: Manufactured Spending
Join Date: Jul 2011
Posts: 6,580
A precedent: In 2008 American Express cancelled a year old domestic companion ticket benefit. This program was valuable to those who fly economy. (It did not require purchase of a full fare ticket.) Nothing was added to replace it. The Platinum Card annual fee has never been reduced.
