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USA personal Platinum Uber $200/year credit (2017-2019)

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Old Mar 27, 2017, 10:02 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RedSun

American Express Platinum Card® and Centurion® Card Benefit

You can receive up to $200 in Uber Cash annually by adding your Consumer Platinum Card® or Centurion® Card from American Express as a payment method on your Uber account.

The Amex Benefit in Uber Cash is distributed in monthly increments of $15, plus a $20 bonus in December (for $35 in December total). This amount can be used for Uber services in the United States. The Amex Benefit will expire at the end of each month and will not roll over to the following month.

To use the Amex Benefit in Uber Cash:

1. Enter your destination on the home screen
2. Tap on your payment method
3. Select Uber Cash (If you're using ride profiles, tap Change and select Uber Cash)
4. Request a ride

To find your Uber Cash balance, tap the menu icon in the top left corner of your app and select 'Payment'.

When Uber Cash is selected as your payment method, the Amex Benefit will be applied to your fare. When your Amex Benefit isn't enough to cover the cost of the ride, you will be presented options to top-up your Uber Cash using a payment method on file. Alternatively, you may choose to pay the remaining balance for the cost of the ride using your preferred payment method. You can view your current Amex Benefit balance by tapping 'Payment' in the main menu of your Uber app.

You will receive the Amex Benefit each month as long as your Card remains eligible and is a payment method on your Uber account. If your eligible card is added to multiple Uber accounts, the account that you added the card to first will receive the benefit.

If you already have an eligible card on your Uber account, the benefit will automatically be applied to your Uber Cash balance. To add an eligible card to your Uber account, go to the 'Payment' section of the Uber app and select 'Add Payment Method'.

The Basic Card Member is eligible to receive this benefit. Additional Card Members are not eligible. You'll receive $15 in Uber Cash each month (plus the $20 bonus in December) for each eligible card on your Uber account.

How to switch which Uber account gets the Amex Benefit:

1. Delete the eligible card as a payment method on the Uber account(s) with the eligible card on file that you do not wish to receive the benefit.*
2. Add the eligible card as a payment method on the Uber account you wish to receive the benefit. If the eligible card is already on this account, skip this step.
3. Complete steps 1 and 2 by 12:00 AM EST on the 1st day of the applicable month that you want the Amex benefit to apply to the applicable account. The benefit will switch accounts for the new month.

*You can always re-add your eligible card on the additional account(s) after completing these steps if you wish to use this eligible card as a payment method in those additional account(s).

Members with an eligible card will have access to UberVIP in select US markets. UberVIP is currently available in Atlanta, Dallas, Nashville, New Jersey, New Orleans, and New York City, and will be expanding to new cities beginning January 2019.

If you have specific questions about your American Express Card or other American Express benefits, please call the number on the back of your American Express Card.

For more information and to see the terms and conditions please visit uber.com/amex

Multiple $15 credits can be added to a single uber account by two different AMEX platinum cards and each card will trigger an increase of $15 to the credit balance.
If you are the primary Card Member on multiple eligible Card accounts, and those Cards are payment methods in your Uber account, you will receive the combination of credits for multiple Cards. For example, if you have two eligible Cards, you will receive $30 in credits each month for the combination of the two $15 credits. In December, you will receive $70 for the combination of the two $35 credits.
Your uber app must be set to request rides in 'personal' profile mode - other options (family, business) will not offer the AMEX credit


Terms of the Uber benefit (as of 2017-12-15, maybe obsolete):
Only Basic Card Members on a Platinum Card account are eligible for Uber VIP and monthly ride Credits. To receive this benefit, you must have downloaded the Uber App version 3.219 or later for iOS or version 3.126 or later for Android and your eligible Platinum Card must be a method of payment in your Uber account. If you are assigned a new Card number, you must update your method of payment in your Uber account. Cards added to your Uber account through a third party such as Apple Pay or PayPal will not be eligible. A Platinum Card account may receive this benefit on one Uber account. If the same Card is added to multiple Uber accounts, only the first Uber account to which the Card is added will receive the benefit. Uber VIP is available in select cities and is governed by Uber's terms and conditions. Credit may be applied to all Uber car types and UberEATS orders. To redeem monthly ride Credits, you must select to use the Credit in your Uber app prior to completing the Uber ride or placing the UberEATS order. The discount will not apply to previous Uber transactions and cannot be used when paying with an UberFAMILY profile. New and existing Uber users are eligible. Uber will apply discount at the point of sale. There is no limit to the number of transactions you may apply the Credit to each month, up to a total of $15 in Credits per month. Each year in December, you may apply up to $35 in Credit. The discounted cost of a ride will be displayed on your post-ride email receipt. If you are eligible to receive additional Membership Rewards points on your ride transaction, points will be awarded on the balance after Credits are applied. Credit may only be applied within the United States. Monthly ride Credit expires at 11:59 PM Hawaii Standard Time on the last day of each month. Unused Credit will not carry over to the following month. Credit will be applied for the month in which the transaction is completed. If transaction is eligible for another promotion that you have added to your Uber account, the promotion will be applied before the Credit. Certain Uber-branded credits may be applied to your balance prior to this Credit. For purposes of fulfilling upon this benefit, American Express will share with Uber certain information about your card, including the card type, and updated Card information from time to time. If you do not wish to participate in this program, please call the number on the back of your Card.
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USA personal Platinum Uber $200/year credit (2017-2019)

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Old Dec 22, 2019, 8:17 pm
  #1231  
 
Join Date: Feb 2012
Posts: 4,477
Originally Posted by cfabar1
...
- Airline Credits that can be applied to only one airline - and can be applied so narrowly that your airline of choice probably gives you what you’d an get a credit for
- Uber Credits that are so cumbersome to use you end up not using them anyways

The Saks credit is probably the most user friendly benefit of the entire card at this point, though not everyone shops at SFA.
Corporate partners of AmEx may have some influence on how their joint promos work. If Uber and the airlines joined their respective promos with the expectation of gaming the customers, they'd be ok with irritating many in the process. Saks is around for the long haul, so they are more interested in spreading the good will and gaining new customers.
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Old Dec 23, 2019, 8:34 am
  #1232  
mia
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Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Originally Posted by cfabar1
- Airline Credits that can be applied to only one airline - and can be applied so narrowly that your airline of choice probably gives you what you’d an get a credit for
....
Not if you use the credit for lounge access, which is the context in which the benefit was introduced, or choose a secondary airline that you need to fly only a few times each year.
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Old Dec 23, 2019, 11:09 am
  #1233  
 
Join Date: May 2005
Location: Los Angeles
Posts: 600
Originally Posted by cfabar1
- Uber Credits that are so cumbersome to use you end up not using them anyways
If there is an UberEats location nearby, you can easily redeem the credits if they offer a take out option.

Otherwise, just roll the Uber credit until you need to use it. Lyft offered me a 50% off ($6 max discount) promo this month so I rolled over my $35 Uber credit for next year.
IndyHoosier likes this.
Statman is offline  
Old Dec 23, 2019, 3:04 pm
  #1234  
 
Join Date: Oct 2016
Posts: 33
Originally Posted by Statman
If there is an UberEats location nearby, you can easily redeem the credits if they offer a take out option.

Otherwise, just roll the Uber credit until you need to use it. Lyft offered me a 50% off ($6 max discount) promo this month so I rolled over my $35 Uber credit for next year.
How do I roll my Uber credit to next year? As I understand it there is no rollover. Use the $35 this month or lose it.
Charles4515 is offline  
Old Dec 23, 2019, 3:10 pm
  #1235  
 
Join Date: Jul 2010
Posts: 1,224
Originally Posted by Statman
Otherwise, just roll the Uber credit until you need to use it. Lyft offered me a 50% off ($6 max discount) promo this month so I rolled over my $35 Uber credit for next year.
It's use or lose

Originally Posted by Charles4515
How do I roll my Uber credit to next year? As I understand it there is no rollover. Use the $35 this month or lose it.
You cannot
lax01 is offline  
Old Dec 23, 2019, 4:17 pm
  #1236  
 
Join Date: Mar 2011
Programs: Delta Skymiles
Posts: 1,982
Regarding lounge access - the point of the Platinum Card (at least) to a large extent is to have complimentary access to lounges. While there is a benefit to use the card to pay for a guest/companion’s access to the lounge, it is a much more limited use case than the cases before.

A second airline isn’t a bad idea, or an airline to use when you no longer have elite status.
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Old Dec 23, 2019, 4:24 pm
  #1237  
 
Join Date: May 2005
Location: Los Angeles
Posts: 600
Originally Posted by lax01
It's use or lose



You cannot
Oh really?

I just rolled over my December credit recently. It shows up under "Uber Credits" without an expiration date.

If you scroll through earlier posts, someone posted a screenshot of his Uber credit after it rolled over.

EDIT

Here is the December credit rolled over in my account.


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Last edited by Statman; Dec 23, 2019 at 4:31 pm
Statman is offline  
Old Dec 23, 2019, 5:11 pm
  #1238  
 
Join Date: Jul 2010
Posts: 1,224
Originally Posted by Statman
Oh really?

I just rolled over my December credit recently. It shows up under "Uber Credits" without an expiration date.

If you scroll through earlier posts, someone posted a screenshot of his Uber credit after it rolled over.

Here is the December credit rolled over in my account.
Not sure what you mean since December is not over yet...how do you roll something over? The Uber Platinum credit will expire at the end of the month - I don't know if there is some hacky way to use the credit and then request a refund or something...
gooselee likes this.
lax01 is offline  
Old Dec 23, 2019, 6:19 pm
  #1239  
mia
Moderator
 
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Originally Posted by cfabar1
....point of the Platinum Card (at least) to a large extent is to have complimentary access to lounges....
Agreed, but if you are an AA, AS, or UA flier the credit can be used to reduce the cost of a lounge membership to complement that provided directly by the card. If you are primarily a DL (or other) flier this idea is less appealing.
mia is offline  
Old Dec 24, 2019, 6:57 am
  #1240  
FlyerTalk Evangelist
 
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
Every time I see this or the one of the airline credits threads, I don't know whether to be happy or sad that I naturally generate enough Uber charges and airline incidentals (on DL as a DL DM) each year that I have no problem using either credit without having to employ any hacky workarounds.
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gooselee is offline  
Old Dec 24, 2019, 9:56 am
  #1241  
 
Join Date: Jan 2016
Posts: 55
Originally Posted by cfabar1
The epitome of the Amex Card in 2019:

- Airline Credits that can be applied to only one airline - and can be applied so narrowly that your airline of choice probably gives you what you’d an get a credit for
- Uber Credits that are so cumbersome to use you end up not using them anyways

The Saks credit is probably the most user friendly benefit of the entire card at this point, though not everyone shops at SFA.
How are the uber credits cumbersome to use?

It is annoying that you now find them as uber cash but it's easy to make the switch.
Statman and gooselee like this.
Nathan Drake is offline  
Old Dec 26, 2019, 3:06 pm
  #1242  
 
Join Date: Oct 2016
Posts: 33
Originally Posted by Statman
Oh really?

I just rolled over my December credit recently. It shows up under "Uber Credits" without an expiration date.


It is still December so your credit for December is still available. Post a screenshot on January 2.
Charles4515 is offline  
Old Jan 2, 2020, 10:11 am
  #1243  
 
Join Date: May 2005
Location: Los Angeles
Posts: 600
Originally Posted by Charles4515
It is still December so your credit for December is still available. Post a screenshot on January 2.
Ask and you shall receive.

If I don't use the $15 credit this month, I will roll it over again and the $35 "Uber Credit" with no expiration date will increase to $50.

IndyHoosier likes this.
Statman is offline  
Old Jan 22, 2020, 8:38 am
  #1244  
mia
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Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Moderator action

Discussion continues here:

https://www.flyertalk.com/forum/amer...it-2020-a.html
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