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USA personal Platinum Uber $200/year credit (2017-2019)

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Old Mar 27, 2017, 10:02 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RedSun

American Express Platinum Card® and Centurion® Card Benefit

You can receive up to $200 in Uber Cash annually by adding your Consumer Platinum Card® or Centurion® Card from American Express as a payment method on your Uber account.

The Amex Benefit in Uber Cash is distributed in monthly increments of $15, plus a $20 bonus in December (for $35 in December total). This amount can be used for Uber services in the United States. The Amex Benefit will expire at the end of each month and will not roll over to the following month.

To use the Amex Benefit in Uber Cash:

1. Enter your destination on the home screen
2. Tap on your payment method
3. Select Uber Cash (If you're using ride profiles, tap Change and select Uber Cash)
4. Request a ride

To find your Uber Cash balance, tap the menu icon in the top left corner of your app and select 'Payment'.

When Uber Cash is selected as your payment method, the Amex Benefit will be applied to your fare. When your Amex Benefit isn't enough to cover the cost of the ride, you will be presented options to top-up your Uber Cash using a payment method on file. Alternatively, you may choose to pay the remaining balance for the cost of the ride using your preferred payment method. You can view your current Amex Benefit balance by tapping 'Payment' in the main menu of your Uber app.

You will receive the Amex Benefit each month as long as your Card remains eligible and is a payment method on your Uber account. If your eligible card is added to multiple Uber accounts, the account that you added the card to first will receive the benefit.

If you already have an eligible card on your Uber account, the benefit will automatically be applied to your Uber Cash balance. To add an eligible card to your Uber account, go to the 'Payment' section of the Uber app and select 'Add Payment Method'.

The Basic Card Member is eligible to receive this benefit. Additional Card Members are not eligible. You'll receive $15 in Uber Cash each month (plus the $20 bonus in December) for each eligible card on your Uber account.

How to switch which Uber account gets the Amex Benefit:

1. Delete the eligible card as a payment method on the Uber account(s) with the eligible card on file that you do not wish to receive the benefit.*
2. Add the eligible card as a payment method on the Uber account you wish to receive the benefit. If the eligible card is already on this account, skip this step.
3. Complete steps 1 and 2 by 12:00 AM EST on the 1st day of the applicable month that you want the Amex benefit to apply to the applicable account. The benefit will switch accounts for the new month.

*You can always re-add your eligible card on the additional account(s) after completing these steps if you wish to use this eligible card as a payment method in those additional account(s).

Members with an eligible card will have access to UberVIP in select US markets. UberVIP is currently available in Atlanta, Dallas, Nashville, New Jersey, New Orleans, and New York City, and will be expanding to new cities beginning January 2019.

If you have specific questions about your American Express Card or other American Express benefits, please call the number on the back of your American Express Card.

For more information and to see the terms and conditions please visit uber.com/amex

Multiple $15 credits can be added to a single uber account by two different AMEX platinum cards and each card will trigger an increase of $15 to the credit balance.
If you are the primary Card Member on multiple eligible Card accounts, and those Cards are payment methods in your Uber account, you will receive the combination of credits for multiple Cards. For example, if you have two eligible Cards, you will receive $30 in credits each month for the combination of the two $15 credits. In December, you will receive $70 for the combination of the two $35 credits.
Your uber app must be set to request rides in 'personal' profile mode - other options (family, business) will not offer the AMEX credit


Terms of the Uber benefit (as of 2017-12-15, maybe obsolete):
Only Basic Card Members on a Platinum Card account are eligible for Uber VIP and monthly ride Credits. To receive this benefit, you must have downloaded the Uber App version 3.219 or later for iOS or version 3.126 or later for Android and your eligible Platinum Card must be a method of payment in your Uber account. If you are assigned a new Card number, you must update your method of payment in your Uber account. Cards added to your Uber account through a third party such as Apple Pay or PayPal will not be eligible. A Platinum Card account may receive this benefit on one Uber account. If the same Card is added to multiple Uber accounts, only the first Uber account to which the Card is added will receive the benefit. Uber VIP is available in select cities and is governed by Uber's terms and conditions. Credit may be applied to all Uber car types and UberEATS orders. To redeem monthly ride Credits, you must select to use the Credit in your Uber app prior to completing the Uber ride or placing the UberEATS order. The discount will not apply to previous Uber transactions and cannot be used when paying with an UberFAMILY profile. New and existing Uber users are eligible. Uber will apply discount at the point of sale. There is no limit to the number of transactions you may apply the Credit to each month, up to a total of $15 in Credits per month. Each year in December, you may apply up to $35 in Credit. The discounted cost of a ride will be displayed on your post-ride email receipt. If you are eligible to receive additional Membership Rewards points on your ride transaction, points will be awarded on the balance after Credits are applied. Credit may only be applied within the United States. Monthly ride Credit expires at 11:59 PM Hawaii Standard Time on the last day of each month. Unused Credit will not carry over to the following month. Credit will be applied for the month in which the transaction is completed. If transaction is eligible for another promotion that you have added to your Uber account, the promotion will be applied before the Credit. Certain Uber-branded credits may be applied to your balance prior to this Credit. For purposes of fulfilling upon this benefit, American Express will share with Uber certain information about your card, including the card type, and updated Card information from time to time. If you do not wish to participate in this program, please call the number on the back of your Card.
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USA personal Platinum Uber $200/year credit (2017-2019)

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Old Dec 18, 2017, 11:25 am
  #496  
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Originally Posted by armandov9
Yup. I got the same email about authorization holds. They stole my November credit by letting it expire and instead using my December credit for my ride November 30. After a few nonsensical arguments including the authorization hold one, they refused to fix the problem and told me that Amex credit issues should be taken up with Amex.
Take it up with Amex. Use the word "chargeback".
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Old Dec 18, 2017, 6:21 pm
  #497  
 
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Originally Posted by sethb
Take it up with Amex. Use the word "chargeback".
While I like the power of a chargeback and all... I've heard Uber bans you from the app if you do it. I'd rather keep taking the credits than get banned.

I was actually going to cancel the Amex after the fee increase but the uber credits kept me on...but I will at least voice my complaint to Amex in case they care.

However uber will only be used to get credits . Once they're used I'm sticking with lyft regardless of price due to the attitude from Uber....
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Old Dec 29, 2017, 10:47 pm
  #498  
 
Join Date: Aug 2007
Programs: AA EXP, HH Gold, SPG Gold, Marriott Gold
Posts: 3,017
Donate Uber Credits from AmEx

Find myself not using the Amex Plat Uber credits this month...typically do. Any suggestions on how to donate those for New Years? We stay in--as we've gotten older--and I figure $30 could possibly save a few lives, or at least avoid unnecessary DUIs. Googled it but wanted to see if anyone here had recommendations first.

Thanks in advance.
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Old Dec 29, 2017, 11:40 pm
  #499  
 
Join Date: Jan 2017
Posts: 44
No real way to "donate" them, the credits are linked to your account. The only way to transfer the credits would be to remove the platinum card from your uber account and put it on someone else's, after which credits would start appearing on their account. If UberEATS is in your area you can use credit for delivery. If UberEATS isn't in your area, you can still use it to deliver food to someone that is within the delivery area of UberEATS.
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Old Dec 30, 2017, 12:01 am
  #500  
 
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Originally Posted by Morpheus4356
No real way to "donate" them, the credits are linked to your account. The only way to transfer the credits would be to remove the platinum card from your uber account and put it on someone else's, after which credits would start appearing on their account. If UberEATS is in your area you can use credit for delivery. If UberEATS isn't in your area, you can still use it to deliver food to someone that is within the delivery area of UberEATS.
Didn’t know UberEATS was valid for the credits. Think we will go that route to burn the credit. Thank you!!!
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Old Dec 30, 2017, 12:03 am
  #501  
 
Join Date: Dec 2017
Posts: 31
Originally Posted by Morpheus4356
No real way to "donate" them, the credits are linked to your account. The only way to transfer the credits would be to remove the platinum card from your uber account and put it on someone else's, after which credits would start appearing on their account. If UberEATS is in your area you can use credit for delivery. If UberEATS isn't in your area, you can still use it to deliver food to someone that is within the delivery area of UberEATS.
More than just a credit for delivery... You can use the credit for the meal, and the delivery...

I have two Amex Platinum accounts and used them both to buy dinner for last night and the night before. December's $35.00 credit is enough to put a significant dent in a delivered dinner for four. $15.00 credits per month for the rest of the year isn't as attractive since food delivery is about $5.00, which amounts to a $10 "coupon" for your delivered meal... But as @Morpheus4356 says, it is a great option for locations where Uber Eats is available!
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Old Dec 30, 2017, 1:01 pm
  #502  
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Originally Posted by Morpheus4356
If UberEATS is in your area you can use credit for delivery. If UberEATS isn't in your area, you can still use it to deliver food to someone that is within the delivery area of UberEATS.
OMG, what an amazing idea. I never thought of that! Just checked and we have UberEATS in Toronto. I imagine there's no reason why I can't order and pay with my Ameriprise Amex?
margarita girl is online now  
Old Dec 30, 2017, 4:20 pm
  #503  
mia
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Originally Posted by margarita girl
... I imagine there's no reason why I can't order and pay with my Ameriprise Amex?
The credit likely will not be available because the terms stipulate:

Credit may only be applied within the United States.
mia is offline  
Old Dec 30, 2017, 9:08 pm
  #504  
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Yup, I saw that. So I offered my credit to a friend that lives in the US.
margarita girl is online now  
Old Jan 1, 2018, 3:24 pm
  #505  
 
Join Date: Sep 2010
Location: San Francisco, CA
Programs: United Plat
Posts: 501
$15 credit for January 2018

Am I the only person who hasn't received the $15 January 2018 credit? AMEX agent said it will come soon. I had not problem in 2017. Is it because today is a holiday? Should I contact AMEX or Uber if the credit does not show?
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Old Jan 1, 2018, 3:34 pm
  #506  
 
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Originally Posted by sfo3388
Am I the only person who hasn't received the $15 January 2018 credit? AMEX agent said it will come soon. I had not problem in 2017. Is it because today is a holiday? Should I contact AMEX or Uber if the credit does not show?
Try signing out and then signing in again.
Diplomatico is offline  
Old Jan 1, 2018, 3:50 pm
  #507  
 
Join Date: Sep 2010
Location: San Francisco, CA
Programs: United Plat
Posts: 501
Originally Posted by Diplomatico
Try signing out and then signing in again.
Does not work by signing out and in again.

However, it works when I removed AMEX PLAT from my Uber account then re-entered same card again. The credit shows up. Thanks!
zip10001 likes this.
sfo3388 is offline  
Old Jan 1, 2018, 5:27 pm
  #508  
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Thank you - fixed my problem, too!
Points Scrounger is offline  
Old Jan 1, 2018, 9:57 pm
  #509  
 
Join Date: Feb 2014
Posts: 291
They've been pretty consistent with sending me an email on the 1st of each month saying my new credits are here for the past few months now.
GiantCow is offline  
Old Jan 1, 2018, 11:28 pm
  #510  
 
Join Date: Mar 2006
Location: Miami, FL, USA
Posts: 4,049
My credit worked fine on Jan 1. BTW, the Nov 30th for what was supposed to be December could turn into a problem for me. I save my credit for personal travel, as opposed to business-reimbursable travel. I do it to the extent that I'll use Lyft at the beginning of the month if I'm on a business trip (Oops...that seems counter to what Uber was trying to accomplish). I don't want to go through the hassle of explaining why I should get reimbursed more than I was charged.
aviators99 is offline  


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