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USA personal Platinum Uber $200/year credit (2017-2019)

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Old Mar 27, 2017, 10:02 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RedSun

American Express Platinum Card® and Centurion® Card Benefit

You can receive up to $200 in Uber Cash annually by adding your Consumer Platinum Card® or Centurion® Card from American Express as a payment method on your Uber account.

The Amex Benefit in Uber Cash is distributed in monthly increments of $15, plus a $20 bonus in December (for $35 in December total). This amount can be used for Uber services in the United States. The Amex Benefit will expire at the end of each month and will not roll over to the following month.

To use the Amex Benefit in Uber Cash:

1. Enter your destination on the home screen
2. Tap on your payment method
3. Select Uber Cash (If you're using ride profiles, tap Change and select Uber Cash)
4. Request a ride

To find your Uber Cash balance, tap the menu icon in the top left corner of your app and select 'Payment'.

When Uber Cash is selected as your payment method, the Amex Benefit will be applied to your fare. When your Amex Benefit isn't enough to cover the cost of the ride, you will be presented options to top-up your Uber Cash using a payment method on file. Alternatively, you may choose to pay the remaining balance for the cost of the ride using your preferred payment method. You can view your current Amex Benefit balance by tapping 'Payment' in the main menu of your Uber app.

You will receive the Amex Benefit each month as long as your Card remains eligible and is a payment method on your Uber account. If your eligible card is added to multiple Uber accounts, the account that you added the card to first will receive the benefit.

If you already have an eligible card on your Uber account, the benefit will automatically be applied to your Uber Cash balance. To add an eligible card to your Uber account, go to the 'Payment' section of the Uber app and select 'Add Payment Method'.

The Basic Card Member is eligible to receive this benefit. Additional Card Members are not eligible. You'll receive $15 in Uber Cash each month (plus the $20 bonus in December) for each eligible card on your Uber account.

How to switch which Uber account gets the Amex Benefit:

1. Delete the eligible card as a payment method on the Uber account(s) with the eligible card on file that you do not wish to receive the benefit.*
2. Add the eligible card as a payment method on the Uber account you wish to receive the benefit. If the eligible card is already on this account, skip this step.
3. Complete steps 1 and 2 by 12:00 AM EST on the 1st day of the applicable month that you want the Amex benefit to apply to the applicable account. The benefit will switch accounts for the new month.

*You can always re-add your eligible card on the additional account(s) after completing these steps if you wish to use this eligible card as a payment method in those additional account(s).

Members with an eligible card will have access to UberVIP in select US markets. UberVIP is currently available in Atlanta, Dallas, Nashville, New Jersey, New Orleans, and New York City, and will be expanding to new cities beginning January 2019.

If you have specific questions about your American Express Card or other American Express benefits, please call the number on the back of your American Express Card.

For more information and to see the terms and conditions please visit uber.com/amex

Multiple $15 credits can be added to a single uber account by two different AMEX platinum cards and each card will trigger an increase of $15 to the credit balance.
If you are the primary Card Member on multiple eligible Card accounts, and those Cards are payment methods in your Uber account, you will receive the combination of credits for multiple Cards. For example, if you have two eligible Cards, you will receive $30 in credits each month for the combination of the two $15 credits. In December, you will receive $70 for the combination of the two $35 credits.
Your uber app must be set to request rides in 'personal' profile mode - other options (family, business) will not offer the AMEX credit


Terms of the Uber benefit (as of 2017-12-15, maybe obsolete):
Only Basic Card Members on a Platinum Card account are eligible for Uber VIP and monthly ride Credits. To receive this benefit, you must have downloaded the Uber App version 3.219 or later for iOS or version 3.126 or later for Android and your eligible Platinum Card must be a method of payment in your Uber account. If you are assigned a new Card number, you must update your method of payment in your Uber account. Cards added to your Uber account through a third party such as Apple Pay or PayPal will not be eligible. A Platinum Card account may receive this benefit on one Uber account. If the same Card is added to multiple Uber accounts, only the first Uber account to which the Card is added will receive the benefit. Uber VIP is available in select cities and is governed by Uber's terms and conditions. Credit may be applied to all Uber car types and UberEATS orders. To redeem monthly ride Credits, you must select to use the Credit in your Uber app prior to completing the Uber ride or placing the UberEATS order. The discount will not apply to previous Uber transactions and cannot be used when paying with an UberFAMILY profile. New and existing Uber users are eligible. Uber will apply discount at the point of sale. There is no limit to the number of transactions you may apply the Credit to each month, up to a total of $15 in Credits per month. Each year in December, you may apply up to $35 in Credit. The discounted cost of a ride will be displayed on your post-ride email receipt. If you are eligible to receive additional Membership Rewards points on your ride transaction, points will be awarded on the balance after Credits are applied. Credit may only be applied within the United States. Monthly ride Credit expires at 11:59 PM Hawaii Standard Time on the last day of each month. Unused Credit will not carry over to the following month. Credit will be applied for the month in which the transaction is completed. If transaction is eligible for another promotion that you have added to your Uber account, the promotion will be applied before the Credit. Certain Uber-branded credits may be applied to your balance prior to this Credit. For purposes of fulfilling upon this benefit, American Express will share with Uber certain information about your card, including the card type, and updated Card information from time to time. If you do not wish to participate in this program, please call the number on the back of your Card.
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USA personal Platinum Uber $200/year credit (2017-2019)

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Old Oct 21, 2017, 9:20 am
  #436  
 
Join Date: Aug 2016
Location: SJC, LAX, TPE
Programs: Hilton Diamond, Marriott Platinum, IHG Platinum
Posts: 195
Where are these DP? I just placed an Uber Eats order and the credit still appears in my Uber Ride app. Any insight appreciated. The $15 doesn’t look like it can be applied to Eats. Thanks
cce5858 is offline  
Old Oct 21, 2017, 9:38 am
  #437  
 
Join Date: Aug 2007
Location: Truth or Consequences, NM
Programs: HH Diamond, Marriott Titanium, Hertz President's Circle, UA Silver, Mobile Passport Unobtanium
Posts: 6,194
Originally Posted by cce5858
Where are these DP? I just placed an Uber Eats order and the credit still appears in my Uber Ride app. Any insight appreciated. The $15 doesn’t look like it can be applied to Eats. Thanks
In the daily discussion threads over on r/churning (reddit). You can probably search to find them. The post above yours, also.

Have you received the receipt yet? No credit applied?
Diplomatico is offline  
Old Oct 21, 2017, 10:51 am
  #438  
 
Join Date: May 2015
Location: LAX, BUR
Programs: AS,AA,JB, HH Gold, Starriott Titanium Elite, Hyatt Explorist, Global Entry
Posts: 1,933
Originally Posted by Diplomatico
What do you mean by "targeted 2x $5 delivery fee"? :
No, I got an email a few weeks ago, "Enjoy $5 off your next two Uber Eats orders!"

I combined that with three $5 Uber week specials using my Amex $15 credit.

My total out of pocket was $1.42!!
Diplomatico likes this.
mhdena is offline  
Old Oct 21, 2017, 1:05 pm
  #439  
 
Join Date: Nov 2013
Location: PHX, SEA
Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.
Posts: 4,422
Originally Posted by mhdena
Uber Eats still works, I used it today, $5 uber eats specials.

The credits don't show in uber eats but it still works.

I had a targeted 2x $5 delivery fee also applied.
Did you tip in the app? I know have experienced that makes the receipt re-generate (or maybe it doesn't finalize until tipping in-app). I can tip my driver cash if it make this more likely to work. Thanks!

Last edited by Gig103; Oct 21, 2017 at 3:35 pm Reason: not actually sure, see edit
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Old Oct 22, 2017, 10:40 am
  #440  
 
Join Date: Jan 2008
Posts: 3,578
Used it yesterday. Showed credit in uber but not eats. The credit vanished from uber after I used eats, and it appears to have credited me properly in eats, despite it not actually being visible in eats.
antonius66 is online now  
Old Oct 28, 2017, 9:00 am
  #441  
dw
 
Join Date: Jun 1999
Location: NYC/LA
Programs: DL Plat, AA Plat Pro, Marriott Titanium, IHG Diamond Amb
Posts: 7,489
With Uber entering the cobranded card space with Barclays (and terminating its points earning relationship with SPG in December), I do wonder whether there will be any upcoming changes to its relationship with Amex.

Hopefully the Plat Uber credits will stay, but I could see the 2x MR earning and the pay with points feature being discontinued (not that the latter is a real loss).
dw is offline  
Old Oct 30, 2017, 7:31 pm
  #442  
 
Join Date: Jan 2014
Location: TYS/BNA/ATL
Programs: UR, TYP, MR, C1, AA, UA, WN, BA, AS, AV, AC, Choice, Hyatt, IHG, Hilton, Wyndham, Marriott
Posts: 1,980
Ordered Eats using Plat today, and $15 credit disappeared, it also charged my GC balance, and not a cent from the Plat. Waiting for the food now. If it will continue to work like this, then effective AF becomes $150 at most, which is pretty good. I may keep the card.

Last edited by yugi; Oct 30, 2017 at 7:57 pm
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Old Oct 31, 2017, 3:28 pm
  #443  
 
Join Date: Feb 2011
Posts: 11
Originally Posted by cce5858
Where are these DP? I just placed an Uber Eats order and the credit still appears in my Uber Ride app. Any insight appreciated. The $15 doesn’t look like it can be applied to Eats. Thanks
Is the credit disappearing right after the order is placed in Eats? or after delivery and final invoice?

I tried placing an order but the credit was still there 5 minutes after ordering.
aznbmoney is offline  
Old Oct 31, 2017, 5:42 pm
  #444  
 
Join Date: Jan 2014
Location: TYS/BNA/ATL
Programs: UR, TYP, MR, C1, AA, UA, WN, BA, AS, AV, AC, Choice, Hyatt, IHG, Hilton, Wyndham, Marriott
Posts: 1,980
Originally Posted by aznbmoney
Is the credit disappearing right after the order is placed in Eats? or after delivery and final invoice?

I tried placing an order but the credit was still there 5 minutes after ordering.
Mine disappeared right after the order, and also gift card balance was adjusted accordingly. Uber app is really buggy. Sometimes it doesn't show GC balance at all, you need to close it and open again.
yugi is offline  
Old Nov 1, 2017, 11:31 am
  #445  
 
Join Date: May 2016
Location: In btw SJC & SFO
Programs: Marriott Titanium & LTP, Hilton Diamond (Aspire card), Hyatt Globalist, UA Gold (almost free agent)
Posts: 510
I will have a one-day training at SFO Courtyard next week and plan to ride Uber while I really don't want to use the $15 credit since my company would reimburse my Uber cost, can I do this with Uber App to prevent $15 credit payment being applied in this ride?

BTW, last night I ordered a crab meat Pad Thai dish ( actually better taste than those I ate in BKK HAHAHA) via UberEATS App total $20.51 including delivery fee and my total bill is $5.51 after $15 deduction, before that last week I asked UberEATS customer help why the $15 credit not showing on my UberEATS, I was told the $15 credit can be used for UberEATS, so it's true!
tomwhom is offline  
Old Nov 1, 2017, 11:37 am
  #446  
 
Join Date: Aug 2007
Location: Truth or Consequences, NM
Programs: HH Diamond, Marriott Titanium, Hertz President's Circle, UA Silver, Mobile Passport Unobtanium
Posts: 6,194
Originally Posted by tomwhom
I will have a one-day training at SFO Courtyard next week and plan to ride Uber while I really don't want to use the $15 credit since my company would reimburse my Uber cost, can I do this with Uber App to prevent $15 credit payment being applied in this ride?
During the process of booking the ride, you should be able to choose a different method of payment (i.e., credit card instead of AMEX credits) to prevent the credits from being used.
Diplomatico is offline  
Old Nov 1, 2017, 11:58 am
  #447  
 
Join Date: Jan 2014
Location: TYS/BNA/ATL
Programs: UR, TYP, MR, C1, AA, UA, WN, BA, AS, AV, AC, Choice, Hyatt, IHG, Hilton, Wyndham, Marriott
Posts: 1,980
Originally Posted by tomwhom
I will have a one-day training at SFO Courtyard next week and plan to ride Uber while I really don't want to use the $15 credit since my company would reimburse my Uber cost, can I do this with Uber App to prevent $15 credit payment being applied in this ride?

BTW, last night I ordered a crab meat Pad Thai dish ( actually better taste than those I ate in BKK HAHAHA) via UberEATS App total $20.51 including delivery fee and my total bill is $5.51 after $15 deduction, before that last week I asked UberEATS customer help why the $15 credit not showing on my UberEATS, I was told the $15 credit can be used for UberEATS, so it's true!
Why would you not use your credit for business trip? You can get reimbursed anyway. Invoice will show the full price.
yugi is offline  
Old Nov 1, 2017, 12:21 pm
  #448  
 
Join Date: Feb 2000
Location: Menlo Park, CA, USA
Programs: UA 1MM 0P, AA, DL, *wood, Lifetime FPC Plat., IHG, HHD
Posts: 6,912
Originally Posted by yugi
Why would you not use your credit for business trip? You can get reimbursed anyway. Invoice will show the full price.
could things.. to the poster above, the credit has to be turned on, so it can be turned off and it won't apply to any rental till it is turned on again. Or, you could create a business profile (will use your current CC's) and just switch on that profile and it won't apply the credit till - again, it's turned on.

to the poster here. I get bills that show the NET amount, total price minus the credit. I was hoping the same thing too, using my credit but being able to be RBE'd the full amount - ethically this is okay with me too. Unfortunately, all my invoices and emails from uber show the NET amount not the full amount before the credit is applied.
nmenaker is offline  
Old Nov 1, 2017, 2:08 pm
  #449  
 
Join Date: Mar 2012
Location: PHL
Programs: AA ExP, Marriott Amb, National EAE, Hilton Diamond, SPG Plat (RIP), US CP (RIP)
Posts: 2,379
My receipts show sub total for full fare, then deduct credits for a new total and amount charged to CC. (both within app and emailed receipt)

If if your employer is okay with you splitting a bill across two payment forms you should have sufficient info on receipt
Segments is offline  
Old Nov 1, 2017, 2:13 pm
  #450  
 
Join Date: Mar 2012
Location: PHL
Programs: AA ExP, Marriott Amb, National EAE, Hilton Diamond, SPG Plat (RIP), US CP (RIP)
Posts: 2,379
Originally Posted by nmenaker
could things.. to the poster above, the credit has to be turned on, so it can be turned off and it won't apply to any rental till it is turned on again. Or, you could create a business profile (will use your current CC's) and just switch on that profile and it won't apply the credit till - again, it's turned on.

to the poster here. I get bills that show the NET amount, total price minus the credit. I was hoping the same thing too, using my credit but being able to be RBE'd the full amount - ethically this is okay with me too. Unfortunately, all my invoices and emails from uber show the NET amount not the full amount before the credit is applied.
Email header indicates Net amount billed to CC but if you double click for receipt detail within the email it shows the detail. No different than when I get an updated bill for the tip added after original charges processed to CC.
Segments is offline  


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