Mar 27, 2017, 10:02 am
Last edit by: RedSun
American Express Platinum Card® and Centurion® Card Benefit
You can receive up to $200 in Uber Cash annually by adding your Consumer Platinum Card® or Centurion® Card from American Express as a payment method on your Uber account.
The Amex Benefit in Uber Cash is distributed in monthly increments of $15, plus a $20 bonus in December (for $35 in December total). This amount can be used for Uber services in the United States. The Amex Benefit will expire at the end of each month and will not roll over to the following month.
To use the Amex Benefit in Uber Cash:
1. Enter your destination on the home screen
2. Tap on your payment method
3. Select Uber Cash (If you're using ride profiles, tap Change and select Uber Cash)
4. Request a ride
To find your Uber Cash balance, tap the menu icon in the top left corner of your app and select 'Payment'.
When Uber Cash is selected as your payment method, the Amex Benefit will be applied to your fare. When your Amex Benefit isn't enough to cover the cost of the ride, you will be presented options to top-up your Uber Cash using a payment method on file. Alternatively, you may choose to pay the remaining balance for the cost of the ride using your preferred payment method. You can view your current Amex Benefit balance by tapping 'Payment' in the main menu of your Uber app.
You will receive the Amex Benefit each month as long as your Card remains eligible and is a payment method on your Uber account. If your eligible card is added to multiple Uber accounts, the account that you added the card to first will receive the benefit.
If you already have an eligible card on your Uber account, the benefit will automatically be applied to your Uber Cash balance. To add an eligible card to your Uber account, go to the 'Payment' section of the Uber app and select 'Add Payment Method'.
The Basic Card Member is eligible to receive this benefit. Additional Card Members are not eligible. You'll receive $15 in Uber Cash each month (plus the $20 bonus in December) for each eligible card on your Uber account.
How to switch which Uber account gets the Amex Benefit:
1. Delete the eligible card as a payment method on the Uber account(s) with the eligible card on file that you do not wish to receive the benefit.*
2. Add the eligible card as a payment method on the Uber account you wish to receive the benefit. If the eligible card is already on this account, skip this step.
3. Complete steps 1 and 2 by 12:00 AM EST on the 1st day of the applicable month that you want the Amex benefit to apply to the applicable account. The benefit will switch accounts for the new month.
*You can always re-add your eligible card on the additional account(s) after completing these steps if you wish to use this eligible card as a payment method in those additional account(s).
Members with an eligible card will have access to UberVIP in select US markets. UberVIP is currently available in Atlanta, Dallas, Nashville, New Jersey, New Orleans, and New York City, and will be expanding to new cities beginning January 2019.
If you have specific questions about your American Express Card or other American Express benefits, please call the number on the back of your American Express Card.
For more information and to see the terms and conditions please visit uber.com/amex
Multiple $15 credits can be added to a single uber account by two different AMEX platinum cards and each card will trigger an increase of $15 to the credit balance.
If you are the primary Card Member on multiple eligible Card accounts, and those Cards are payment methods in your Uber account, you will receive the combination of credits for multiple Cards. For example, if you have two eligible Cards, you will receive $30 in credits each month for the combination of the two $15 credits. In December, you will receive $70 for the combination of the two $35 credits.
Your uber app must be set to request rides in 'personal' profile mode - other options (family, business) will not offer the AMEX credit
Terms of the Uber benefit (as of 2017-12-15, maybe obsolete):
The Amex Benefit in Uber Cash is distributed in monthly increments of $15, plus a $20 bonus in December (for $35 in December total). This amount can be used for Uber services in the United States. The Amex Benefit will expire at the end of each month and will not roll over to the following month.
To use the Amex Benefit in Uber Cash:
1. Enter your destination on the home screen
2. Tap on your payment method
3. Select Uber Cash (If you're using ride profiles, tap Change and select Uber Cash)
4. Request a ride
To find your Uber Cash balance, tap the menu icon in the top left corner of your app and select 'Payment'.
When Uber Cash is selected as your payment method, the Amex Benefit will be applied to your fare. When your Amex Benefit isn't enough to cover the cost of the ride, you will be presented options to top-up your Uber Cash using a payment method on file. Alternatively, you may choose to pay the remaining balance for the cost of the ride using your preferred payment method. You can view your current Amex Benefit balance by tapping 'Payment' in the main menu of your Uber app.
You will receive the Amex Benefit each month as long as your Card remains eligible and is a payment method on your Uber account. If your eligible card is added to multiple Uber accounts, the account that you added the card to first will receive the benefit.
If you already have an eligible card on your Uber account, the benefit will automatically be applied to your Uber Cash balance. To add an eligible card to your Uber account, go to the 'Payment' section of the Uber app and select 'Add Payment Method'.
The Basic Card Member is eligible to receive this benefit. Additional Card Members are not eligible. You'll receive $15 in Uber Cash each month (plus the $20 bonus in December) for each eligible card on your Uber account.
How to switch which Uber account gets the Amex Benefit:
1. Delete the eligible card as a payment method on the Uber account(s) with the eligible card on file that you do not wish to receive the benefit.*
2. Add the eligible card as a payment method on the Uber account you wish to receive the benefit. If the eligible card is already on this account, skip this step.
3. Complete steps 1 and 2 by 12:00 AM EST on the 1st day of the applicable month that you want the Amex benefit to apply to the applicable account. The benefit will switch accounts for the new month.
*You can always re-add your eligible card on the additional account(s) after completing these steps if you wish to use this eligible card as a payment method in those additional account(s).
Members with an eligible card will have access to UberVIP in select US markets. UberVIP is currently available in Atlanta, Dallas, Nashville, New Jersey, New Orleans, and New York City, and will be expanding to new cities beginning January 2019.
If you have specific questions about your American Express Card or other American Express benefits, please call the number on the back of your American Express Card.
For more information and to see the terms and conditions please visit uber.com/amex
Multiple $15 credits can be added to a single uber account by two different AMEX platinum cards and each card will trigger an increase of $15 to the credit balance.
If you are the primary Card Member on multiple eligible Card accounts, and those Cards are payment methods in your Uber account, you will receive the combination of credits for multiple Cards. For example, if you have two eligible Cards, you will receive $30 in credits each month for the combination of the two $15 credits. In December, you will receive $70 for the combination of the two $35 credits.
Your uber app must be set to request rides in 'personal' profile mode - other options (family, business) will not offer the AMEX credit
Terms of the Uber benefit (as of 2017-12-15, maybe obsolete):
Only Basic Card Members on a Platinum Card account are eligible for Uber VIP and monthly ride Credits. To receive this benefit, you must have downloaded the Uber App version 3.219 or later for iOS or version 3.126 or later for Android and your eligible Platinum Card must be a method of payment in your Uber account. If you are assigned a new Card number, you must update your method of payment in your Uber account. Cards added to your Uber account through a third party such as Apple Pay or PayPal will not be eligible. A Platinum Card account may receive this benefit on one Uber account. If the same Card is added to multiple Uber accounts, only the first Uber account to which the Card is added will receive the benefit. Uber VIP is available in select cities and is governed by Uber's terms and conditions. Credit may be applied to all Uber car types and UberEATS orders. To redeem monthly ride Credits, you must select to use the Credit in your Uber app prior to completing the Uber ride or placing the UberEATS order. The discount will not apply to previous Uber transactions and cannot be used when paying with an UberFAMILY profile. New and existing Uber users are eligible. Uber will apply discount at the point of sale. There is no limit to the number of transactions you may apply the Credit to each month, up to a total of $15 in Credits per month. Each year in December, you may apply up to $35 in Credit. The discounted cost of a ride will be displayed on your post-ride email receipt. If you are eligible to receive additional Membership Rewards points on your ride transaction, points will be awarded on the balance after Credits are applied. Credit may only be applied within the United States. Monthly ride Credit expires at 11:59 PM Hawaii Standard Time on the last day of each month. Unused Credit will not carry over to the following month. Credit will be applied for the month in which the transaction is completed. If transaction is eligible for another promotion that you have added to your Uber account, the promotion will be applied before the Credit. Certain Uber-branded credits may be applied to your balance prior to this Credit. For purposes of fulfilling upon this benefit, American Express will share with Uber certain information about your card, including the card type, and updated Card information from time to time. If you do not wish to participate in this program, please call the number on the back of your Card.
USA personal Platinum Uber $200/year credit (2017-2019)
Nov 5, 2017, 1:19 pm
#466
Join Date: Apr 2009
Location: TLV
Programs: UA Platinum, Avis Chairman, Marriott Gold, Hilton Gold, GA Pilot
Posts: 3,225
Notably this doesn't work with Uber outside the USA. Not sure why they can't just convert at the local exchange rate, but considering most of my travel is outside the USA it would be nice.
Nov 7, 2017, 9:32 am
#467
Join Date: Nov 2013
Location: PHX, SEA
Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.
Posts: 4,422
If a cardholder has a $550 AF credit card and $15/mo Uber credits, they certainly are more likely to fall into the "willing to pay more" bucket for Uber.
Nov 9, 2017, 5:51 pm
#468
Join Date: Mar 2014
Location: ATL
Programs: DL DM, Hyatt LT DM, Wyndham DM, Hertz PC, HH Gold, SPG Gold, Marriott Gold
Posts: 2,038
Amex has a lot more to lose than Uber from this leak. Uber has a terrible reputation and still has no problem getting business, I doubt this'd make that much of an impact.
Additionally, they've been pretty open about the fact that they're testing pricing based on willingness to pay. That was the whole point of moving away from multiplier surge and towards non-transparent upfront pricing.
I'm not saying this to diss them, I use Uber all the time and do think most of the flak they get is underserved… but that said I wouldn't be surprised at all if they took into account Uber VIP access as a factor that increases the willingness to pay and therefore showed higher prices.
Additionally, they've been pretty open about the fact that they're testing pricing based on willingness to pay. That was the whole point of moving away from multiplier surge and towards non-transparent upfront pricing.
I'm not saying this to diss them, I use Uber all the time and do think most of the flak they get is underserved… but that said I wouldn't be surprised at all if they took into account Uber VIP access as a factor that increases the willingness to pay and therefore showed higher prices.
Then when I go to book the price has increased 8-10 dollars AND the route has changed to a longer route. The first time I said oh must be traffic. Took the regular route but was charged the longer route. Next 2 times I screen capped it and submitted to Uber.
They apologized and said it was traffic and predictive route for quickest time. It clearly wasn't. It knew I was shopping for a ride and changed to different highways when I checked again and still took the SHORTER route. Thus Uber makes more. Driver makes more. Less mileage.
I bet if more people screen capped this they would find this happening as well. Which leads me to agree with Uber and the 'willing to pay more' process anyone with a Amex Plat likely won't notice or care about 5-8 bucks per trip. Might load up a second phone with just my debit card that is never used and do some testing.
Nov 18, 2017, 11:07 am
#469
Join Date: Sep 2015
Location: Santa Barbara, CA, Park City, UT
Programs: AA EXP, Delta Plat, Marriott Plat,Hilton Diamond, Hyatt Globalist, IHG Plat
Posts: 902
Uber gift cards using MPX app
Was this short lived or still an option? I'm not seeing it on my list of businesses. I was hoping I could use my uber credits this way when I have left over for a month. This has probably been discussed, I just couldn't find it with a search.
Nov 19, 2017, 8:50 am
#470
Join Date: Sep 2010
Programs: United Airlines MileagePlus
Posts: 44
MPX app can be used to buy gift cards using credit cards, but I don’t know of a way to use Uber credit to buy other gift cards.
Nov 19, 2017, 8:56 am
#471
Join Date: Aug 2007
Location: Truth or Consequences, NM
Programs: HH Diamond, Marriott Titanium, Hertz President's Circle, UA Silver, Mobile Passport Unobtanium
Posts: 6,195
You can purchase Uber gift cards on the MPX app using your credit card. To my knowledge, you've never been able to redeem Uber credits for purchases through the MPX app, if that's the question.
Nov 20, 2017, 9:25 pm
#472
Join Date: Sep 2015
Location: Santa Barbara, CA, Park City, UT
Programs: AA EXP, Delta Plat, Marriott Plat,Hilton Diamond, Hyatt Globalist, IHG Plat
Posts: 902
Yes, that is the question. I recall the usual bloggers mentioning you could buy Uber gift cards maybe a year ago, wasn't sure that had stopped. I used to use MPX to buy random gift cards to use Amex Plat airline credits for United back when it was possible, I thought maybe the same could be done with Amex plat purchase of Uber gift cards that would count for use of uber credits. But, I don't see Uber on MPX, maybe its a location thing now or doesn't even exist.
Just trying to use my November credit, just got the new card and probably won't take an uber the rest of the month.....Uber eats apparently available in my town now so I'll be able to go that route it seems
Nov 21, 2017, 5:54 am
#473
Join Date: Sep 2013
Location: CHS
Programs: UA GS, Bonvoy Amabassador, Hertz PC
Posts: 2,589
Is there a way to see what credits you have used this year? year end summary - will it have them?
I think I used every month except September, will def use Nov and the $35 in Dec, so only missing 1 month afaik.
Just trying to keep track of how much of my $550 I get back in real money
I think I used every month except September, will def use Nov and the $35 in Dec, so only missing 1 month afaik.
Just trying to keep track of how much of my $550 I get back in real money
Nov 21, 2017, 9:24 am
#474
FlyerTalk Evangelist
Join Date: Aug 2001
Location: RSW
Programs: Delta - Silver; UA - Silver; HHonors - Diamond; IHG - Spire Ambassador; Marriott Bonvoy - Titanium
Posts: 14,185
Isn't December $20 (instead of $15)?
Nov 21, 2017, 9:57 am
#475
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
December is $35. See terms in Wikipost.
Nov 21, 2017, 12:58 pm
#476
Join Date: Mar 2012
Location: PHL
Programs: AA ExP, Marriott Amb, National EAE, Hilton Diamond, SPG Plat (RIP), US CP (RIP)
Posts: 2,379
Nov 21, 2017, 5:13 pm
#477
Join Date: Mar 2011
Location: BDL, JFK
Posts: 658
Oh great. Hackers stole our personal info and Uber paid them not to blab about it: http://money.cnn.com/2017/11/21/tech...016/index.html
Nov 27, 2017, 4:20 pm
#478
Join Date: Sep 2007
Posts: 998
Finally had the chance to use the Amex credit with UberEATS and man I’m surprised they allow this. It’s basically going to be a free pizza every month for me and something better in December. I know prices are marked up and the deliver fee and blah blah blah, but when you hand me free money, I order the cheapest thing to just use that credit and as little out of pocket as possible. Otherwise, no, I’m not going to pay marked up price for a sub sandwich AND $5 to have it delivered, I don’t live in a big city and parking isn’t an issue, so it’s kinda useless except for the credits. (Now if I’m travelling, that might be a different story).I do have a question though. Does anyone know how the drivers are paid? I think I read somewhere that Uber takes 25% of the sales on the food, thus why the food is marked up. BUT, does part of that go to pay drivers, does the whole $4.99 delivery fee go to them? I don’t like that they’ve started putting an option in to tip drivers. I’m sorry, I guess I’m an ......., but again, when its $5 to deliver and the food is more expensive to begin with I’m not really in the mood to add a tip for a six minute drive to bring me a $8 food item or something. It’s why I never order deliver from pizza places, but I can’t pick up my own UberEATS order so I have to play the game. I can’t figure out how the heck a driver makes ANY kind of money if they’re only getting the $4.99 fee or only part of that fee, but are people really tipping $5 to $10 on a $7 to $10 order?
Dec 2, 2017, 11:51 pm
#479
Join Date: Dec 2009
Location: LAX
Programs: CX MPC SL
Posts: 63
Heres a new level of shady. I had $15 in credits available for November (hadn’t used uber yet that month at all). On November 30 I completed a ride ending at 7pm PST. Total fare $35.06+3.00 tip.
Uber used $3 of my credits for the tip, then they “updated” my payment on December first and took $15 from December credits, causing $12 in November credits to expire. Smart move for their bottom line I suppose.
I’m on my second round of emails with them. Their first reply was some BS about my card charge being only a hold (total deflection). Second reply from them tried saying something nonsensical about my October credits being late (I used my October credit on October 16th with no issue) and my November credits “coming in” on Nov 17th and being redeemed on Nov 30. Still avoiding the issue ...
My December credit balance shows $20 (so the $15 did indeed get taken). It’s supposed to be $35.
Uber used $3 of my credits for the tip, then they “updated” my payment on December first and took $15 from December credits, causing $12 in November credits to expire. Smart move for their bottom line I suppose.
I’m on my second round of emails with them. Their first reply was some BS about my card charge being only a hold (total deflection). Second reply from them tried saying something nonsensical about my October credits being late (I used my October credit on October 16th with no issue) and my November credits “coming in” on Nov 17th and being redeemed on Nov 30. Still avoiding the issue ...
My December credit balance shows $20 (so the $15 did indeed get taken). It’s supposed to be $35.
Dec 4, 2017, 4:18 pm
#480
Join Date: Nov 2013
Location: PHX, SEA
Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.
Posts: 4,422
Good luck getting your credits back, armandov! I had the opposite experience, I traveled on the 28th and went over $15, but they didn't apply my tip until Dec 01 so it took $1 off my December credit.
I was actually popping into the thread to mention that on Dec 2, the UberEats still worked. The e-mail receipt showed a charge to my Amex for the full purchase amount, but the credits in my Uber app updated to reflect how much I spent, and no charge posted to Amex.
I was actually popping into the thread to mention that on Dec 2, the UberEats still worked. The e-mail receipt showed a charge to my Amex for the full purchase amount, but the credits in my Uber app updated to reflect how much I spent, and no charge posted to Amex.