Mar 27, 2017, 10:02 am
Last edit by: RedSun
American Express Platinum Card® and Centurion® Card Benefit
You can receive up to $200 in Uber Cash annually by adding your Consumer Platinum Card® or Centurion® Card from American Express as a payment method on your Uber account.
The Amex Benefit in Uber Cash is distributed in monthly increments of $15, plus a $20 bonus in December (for $35 in December total). This amount can be used for Uber services in the United States. The Amex Benefit will expire at the end of each month and will not roll over to the following month.
To use the Amex Benefit in Uber Cash:
1. Enter your destination on the home screen
2. Tap on your payment method
3. Select Uber Cash (If you're using ride profiles, tap Change and select Uber Cash)
4. Request a ride
To find your Uber Cash balance, tap the menu icon in the top left corner of your app and select 'Payment'.
When Uber Cash is selected as your payment method, the Amex Benefit will be applied to your fare. When your Amex Benefit isn't enough to cover the cost of the ride, you will be presented options to top-up your Uber Cash using a payment method on file. Alternatively, you may choose to pay the remaining balance for the cost of the ride using your preferred payment method. You can view your current Amex Benefit balance by tapping 'Payment' in the main menu of your Uber app.
You will receive the Amex Benefit each month as long as your Card remains eligible and is a payment method on your Uber account. If your eligible card is added to multiple Uber accounts, the account that you added the card to first will receive the benefit.
If you already have an eligible card on your Uber account, the benefit will automatically be applied to your Uber Cash balance. To add an eligible card to your Uber account, go to the 'Payment' section of the Uber app and select 'Add Payment Method'.
The Basic Card Member is eligible to receive this benefit. Additional Card Members are not eligible. You'll receive $15 in Uber Cash each month (plus the $20 bonus in December) for each eligible card on your Uber account.
How to switch which Uber account gets the Amex Benefit:
1. Delete the eligible card as a payment method on the Uber account(s) with the eligible card on file that you do not wish to receive the benefit.*
2. Add the eligible card as a payment method on the Uber account you wish to receive the benefit. If the eligible card is already on this account, skip this step.
3. Complete steps 1 and 2 by 12:00 AM EST on the 1st day of the applicable month that you want the Amex benefit to apply to the applicable account. The benefit will switch accounts for the new month.
*You can always re-add your eligible card on the additional account(s) after completing these steps if you wish to use this eligible card as a payment method in those additional account(s).
Members with an eligible card will have access to UberVIP in select US markets. UberVIP is currently available in Atlanta, Dallas, Nashville, New Jersey, New Orleans, and New York City, and will be expanding to new cities beginning January 2019.
If you have specific questions about your American Express Card or other American Express benefits, please call the number on the back of your American Express Card.
For more information and to see the terms and conditions please visit uber.com/amex
Multiple $15 credits can be added to a single uber account by two different AMEX platinum cards and each card will trigger an increase of $15 to the credit balance.
If you are the primary Card Member on multiple eligible Card accounts, and those Cards are payment methods in your Uber account, you will receive the combination of credits for multiple Cards. For example, if you have two eligible Cards, you will receive $30 in credits each month for the combination of the two $15 credits. In December, you will receive $70 for the combination of the two $35 credits.
Your uber app must be set to request rides in 'personal' profile mode - other options (family, business) will not offer the AMEX credit
Terms of the Uber benefit (as of 2017-12-15, maybe obsolete):
The Amex Benefit in Uber Cash is distributed in monthly increments of $15, plus a $20 bonus in December (for $35 in December total). This amount can be used for Uber services in the United States. The Amex Benefit will expire at the end of each month and will not roll over to the following month.
To use the Amex Benefit in Uber Cash:
1. Enter your destination on the home screen
2. Tap on your payment method
3. Select Uber Cash (If you're using ride profiles, tap Change and select Uber Cash)
4. Request a ride
To find your Uber Cash balance, tap the menu icon in the top left corner of your app and select 'Payment'.
When Uber Cash is selected as your payment method, the Amex Benefit will be applied to your fare. When your Amex Benefit isn't enough to cover the cost of the ride, you will be presented options to top-up your Uber Cash using a payment method on file. Alternatively, you may choose to pay the remaining balance for the cost of the ride using your preferred payment method. You can view your current Amex Benefit balance by tapping 'Payment' in the main menu of your Uber app.
You will receive the Amex Benefit each month as long as your Card remains eligible and is a payment method on your Uber account. If your eligible card is added to multiple Uber accounts, the account that you added the card to first will receive the benefit.
If you already have an eligible card on your Uber account, the benefit will automatically be applied to your Uber Cash balance. To add an eligible card to your Uber account, go to the 'Payment' section of the Uber app and select 'Add Payment Method'.
The Basic Card Member is eligible to receive this benefit. Additional Card Members are not eligible. You'll receive $15 in Uber Cash each month (plus the $20 bonus in December) for each eligible card on your Uber account.
How to switch which Uber account gets the Amex Benefit:
1. Delete the eligible card as a payment method on the Uber account(s) with the eligible card on file that you do not wish to receive the benefit.*
2. Add the eligible card as a payment method on the Uber account you wish to receive the benefit. If the eligible card is already on this account, skip this step.
3. Complete steps 1 and 2 by 12:00 AM EST on the 1st day of the applicable month that you want the Amex benefit to apply to the applicable account. The benefit will switch accounts for the new month.
*You can always re-add your eligible card on the additional account(s) after completing these steps if you wish to use this eligible card as a payment method in those additional account(s).
Members with an eligible card will have access to UberVIP in select US markets. UberVIP is currently available in Atlanta, Dallas, Nashville, New Jersey, New Orleans, and New York City, and will be expanding to new cities beginning January 2019.
If you have specific questions about your American Express Card or other American Express benefits, please call the number on the back of your American Express Card.
For more information and to see the terms and conditions please visit uber.com/amex
Multiple $15 credits can be added to a single uber account by two different AMEX platinum cards and each card will trigger an increase of $15 to the credit balance.
If you are the primary Card Member on multiple eligible Card accounts, and those Cards are payment methods in your Uber account, you will receive the combination of credits for multiple Cards. For example, if you have two eligible Cards, you will receive $30 in credits each month for the combination of the two $15 credits. In December, you will receive $70 for the combination of the two $35 credits.
Your uber app must be set to request rides in 'personal' profile mode - other options (family, business) will not offer the AMEX credit
Terms of the Uber benefit (as of 2017-12-15, maybe obsolete):
Only Basic Card Members on a Platinum Card account are eligible for Uber VIP and monthly ride Credits. To receive this benefit, you must have downloaded the Uber App version 3.219 or later for iOS or version 3.126 or later for Android and your eligible Platinum Card must be a method of payment in your Uber account. If you are assigned a new Card number, you must update your method of payment in your Uber account. Cards added to your Uber account through a third party such as Apple Pay or PayPal will not be eligible. A Platinum Card account may receive this benefit on one Uber account. If the same Card is added to multiple Uber accounts, only the first Uber account to which the Card is added will receive the benefit. Uber VIP is available in select cities and is governed by Uber's terms and conditions. Credit may be applied to all Uber car types and UberEATS orders. To redeem monthly ride Credits, you must select to use the Credit in your Uber app prior to completing the Uber ride or placing the UberEATS order. The discount will not apply to previous Uber transactions and cannot be used when paying with an UberFAMILY profile. New and existing Uber users are eligible. Uber will apply discount at the point of sale. There is no limit to the number of transactions you may apply the Credit to each month, up to a total of $15 in Credits per month. Each year in December, you may apply up to $35 in Credit. The discounted cost of a ride will be displayed on your post-ride email receipt. If you are eligible to receive additional Membership Rewards points on your ride transaction, points will be awarded on the balance after Credits are applied. Credit may only be applied within the United States. Monthly ride Credit expires at 11:59 PM Hawaii Standard Time on the last day of each month. Unused Credit will not carry over to the following month. Credit will be applied for the month in which the transaction is completed. If transaction is eligible for another promotion that you have added to your Uber account, the promotion will be applied before the Credit. Certain Uber-branded credits may be applied to your balance prior to this Credit. For purposes of fulfilling upon this benefit, American Express will share with Uber certain information about your card, including the card type, and updated Card information from time to time. If you do not wish to participate in this program, please call the number on the back of your Card.
USA personal Platinum Uber $200/year credit (2017-2019)
Nov 1, 2017, 5:20 pm
#451
Join Date: Feb 2016
Posts: 107
Ordered UberEats yesterday and the credit applied on the order after the delivery. I used the Amex Plat as payment. Anyone here get the credit to apply while using a different card as payment?
Nov 2, 2017, 9:04 am
#452
Join Date: Sep 2017
Location: GIG - YYC - SVO
Programs: Lost it all and don't care
Posts: 945
Originally Posted by Helvetic
Uber benefit is arguable, since there's evidence that Uber charges people with Plats linked higher fares than regular customers
I am interested, as I have linked my Uber account to my AMEX plat card at present.
Nov 2, 2017, 5:28 pm
#453
Join Date: Nov 2015
Location: San Francisco Bay Area, Las Vegas
Programs: Global Entry/TSA PreCheck
Posts: 154
A few days ago, I used my Chase Sapphire Preferred on UberEats. First, the $15 Amex Platinum credit was deducted from the total. Then the CSP was used to pay the remaining balance.
Nov 2, 2017, 9:19 pm
#454
Join Date: Aug 2007
Location: Truth or Consequences, NM
Programs: HH Diamond, Marriott Titanium, Hertz President's Circle, UA Silver, Mobile Passport Unobtanium
Posts: 6,195
Nov 3, 2017, 5:45 am
#455
Join Date: Sep 2008
Location: AUS
Programs: BAEC Gold, AA PPro, Hyatt Globalist, Amex Plat
Posts: 7,043
Regards
Nov 3, 2017, 6:15 am
#456
Join Date: Aug 2006
Location: Northern VA
Posts: 150
In fact I checked Uber Eats and we were charged the exact same amount for two orders of the same items in the last few weeks. And mine was $15 off. OK its Eats and not Uber but...YMMV.
Nov 3, 2017, 7:24 am
#457
FlyerTalk Evangelist
Join Date: Jul 2008
Location: IAH
Programs: DL DM, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond
Posts: 12,795
Uber credits don't care what the back up card is, and reading the terms and conditions in the wiki, it doesn't specify that you have to charge the balance to an Amex. I think a poster just assumed that since you're using "Amex Credits" the balance would have to be charged to an Amex. I currently have Amex Credits, Uber Credits, and an Uber Gift card on my account so I'd have to order lots of food or go on an Uber ride to Dallas to have to incur a CC charge 
but it still requires me to pick a credit card every transaction.
but it still requires me to pick a credit card every transaction.
Nov 3, 2017, 7:26 am
#458
Join Date: Dec 2009
Location: NB, Canada
Programs: Fairmont, Amex MR, Marriott
Posts: 2,531
As an example.
ETA, Amex and Uber writing code to overcharge Amex platinum users would be highly improbable, as it would devastate their businesses if it leaked.
Nov 3, 2017, 10:25 am
#459
Join Date: Apr 2009
Location: TLV
Programs: UA Platinum, Avis Chairman, Marriott Gold, Hilton Gold, GA Pilot
Posts: 3,225
Uber has done plenty of sketchy things before without thinking of the consequences so nothing would surprise me with them.
Nov 3, 2017, 10:42 am
#460
Join Date: Sep 2008
Location: AUS
Programs: BAEC Gold, AA PPro, Hyatt Globalist, Amex Plat
Posts: 7,043
Uber credits don't care what the back up card is, and reading the terms and conditions in the wiki, it doesn't specify that you have to charge the balance to an Amex. I think a poster just assumed that since you're using "Amex Credits" the balance would have to be charged to an Amex. I currently have Amex Credits, Uber Credits, and an Uber Gift card on my account so I'd have to order lots of food or go on an Uber ride to Dallas to have to incur a CC charge but it still requires me to pick a credit card every transaction.
but it still requires me to pick a credit card every transaction.Setting my default payment method back to CSR now
Regards
Nov 3, 2017, 5:55 pm
#461
Join Date: Feb 2016
Posts: 107
Nice! Thanks for letting me know. I was using my CSR as the default payment the past couple of months. Since it seems like some people are having issues with the credit being applied, I switched to the Amex for this past purchase incase it needed the Amex to trigger the credit since it's not appearing on UberEats. Just wanted to play safe. Thanks again!
Nov 3, 2017, 6:53 pm
#462
Join Date: Jan 2011
Location: HKG • Ex SFO, NYC
Programs: UA 1K, AA EXP; Marriott Amb; Hyatt Globalist; Shangri-la Diamond; IHG SpireAmb; Hilton D; Accor G
Posts: 3,319
Travel with someone else who also has an Uber account on their phone not tied to amex. Both get quotes at the same time, from a common place like the airport, to a common area with a couple of hotels that are across the street from each other.
As an example.
ETA, Amex and Uber writing code to overcharge Amex platinum users would be highly improbable, as it would devastate their businesses if it leaked.
As an example.
ETA, Amex and Uber writing code to overcharge Amex platinum users would be highly improbable, as it would devastate their businesses if it leaked.
Additionally, they've been pretty open about the fact that they're testing pricing based on willingness to pay. That was the whole point of moving away from multiplier surge and towards non-transparent upfront pricing.
I'm not saying this to diss them, I use Uber all the time and do think most of the flak they get is underserved… but that said I wouldn't be surprised at all if they took into account Uber VIP access as a factor that increases the willingness to pay and therefore showed higher prices.
Nov 3, 2017, 8:13 pm
#463
Join Date: Apr 2017
Location: WAS
Programs: Free Agent
Posts: 1,757
Citi actually does have its own lounges. And Chase kind of does with the pop-up holiday lounges for MPE card holders.
- $550 minus $200
- Uber benefit is arguable, since there's evidence that Uber charges people with Plats linked higher fares than regular customers
- Global entry reimbursement is at most worth $100 every 5 years. So… $20/year.
- 5x points on airfare, but no travel insurance, so you're still better off putting the purchase on Citi Prestige or at least CSR
- Interest rate is irrelevant… if you're carrying a balance you shouldn't be using credit cards.
Net you're paying $320/yr for… emergency medical evac insurance and good customer service. And the lounges. That's the only thing bringing real value here.
Don't get me wrong, I still do it. But if it weren't for that, I wouldn't be that interested.
- $550 minus $200
- Uber benefit is arguable, since there's evidence that Uber charges people with Plats linked higher fares than regular customers
- Global entry reimbursement is at most worth $100 every 5 years. So… $20/year.
- 5x points on airfare, but no travel insurance, so you're still better off putting the purchase on Citi Prestige or at least CSR
- Interest rate is irrelevant… if you're carrying a balance you shouldn't be using credit cards.
Net you're paying $320/yr for… emergency medical evac insurance and good customer service. And the lounges. That's the only thing bringing real value here.
Don't get me wrong, I still do it. But if it weren't for that, I wouldn't be that interested.
- FHR
- Hilton, SPG (and now Marriott) gold for people who don't stay very often with those chains.
- Extended Warranty Benefit
And the lounges, which while nice, are not the only reason for having the card.
Nov 3, 2017, 9:26 pm
#464
Moderator: Manufactured Spending
Join Date: Jul 2011
Posts: 6,580
There are many possible reasons why that could have happened. Even if you two requested quotes a few seconds apart, the number of cars available locally might have changed. There have been many times when I have requested a quote, closed the app, opened it again, and then requested a quote to the same destination 30 seconds later. Sometimes the difference is quite big. Unless you have done this several times and seen a consistent pattern, I wouldn't conclude that the Plat card makes any difference.
Nov 4, 2017, 9:45 am
#465
Join Date: Sep 2017
Location: GIG - YYC - SVO
Programs: Lost it all and don't care
Posts: 945
And without taking the time to do a test, I am going to agree that there is "nothing to see here"......and forget about it.
I used Uber twice yesterday during my weekly guys night out, and know from prior taxi use that I saved about $10 each way.......so I am not going to get twisted about a few cents or dollars, as I know there fare pricing basis is variable.
I used Uber twice yesterday during my weekly guys night out, and know from prior taxi use that I saved about $10 each way.......so I am not going to get twisted about a few cents or dollars, as I know there fare pricing basis is variable.