Is 50k MR Points offer for first time Platinum members still valid? (Bonus ID 4986)
Feb 15, 2011, 3:17 pm
#76
Join Date: Aug 2010
Location: Texas
Programs: AA EXP, UA Premier Plat, Alaska MVP Gold, HHonors Diamond, SPG Platinum, Hyatt Platinum
Posts: 2,053
I can top that...I applied through the AMEX website in mid-December, when the promo was clearly active. I spent $3000 by Jan 14, and immediately paid my balance. The 3000 MR points for that spend have posted, but the 50,000 MR points have not. I emailed customer service, and they said they needed to research it, but I'm worried that this is the beginning of a run-around.
Feb 15, 2011, 3:58 pm
#77
Join Date: Sep 2010
Location: Cypress Hills Research Center
Posts: 5,295
I'm waiting for two MR promos, one for 100,000 MR for plat and another for 50,000 for PR Gold. Very quickly met spending requirements for both cards ($1K for plat, $500 for gold) and paid the outstanding balances. Did not see bonus points so I called CSR and was told that it typically takes something like 2 billing cycles for the points to post. Bummer. Wanted to transfer the points to BA and take advantage of the 40% bonus offer but it looks like that offer will expire before I actually get the points.
Has anyone ever gotten AMEX to expedite the posting of bonus MR's? I was told it can't be done but maybe someone has gotten this done for them? I suppose that I could borrow 60K points against my plat acct and get 24K additional BA miles, but I"d much rather have the additional 60K bonus miles!
Has anyone ever gotten AMEX to expedite the posting of bonus MR's? I was told it can't be done but maybe someone has gotten this done for them? I suppose that I could borrow 60K points against my plat acct and get 24K additional BA miles, but I"d much rather have the additional 60K bonus miles!
Feb 15, 2011, 6:33 pm
#78
Suspended
Join Date: Aug 2010
Location: DCA | IAD | BWI | BOS | OSL
Programs: AMEX Plat, AA EXP, DL Diamond Medallion, US, B6, SPG Gold,Marriott Gold,Hilton Gold,Starbucks Gold
Posts: 1,388
I can top that...I applied through the AMEX website in mid-December, when the promo was clearly active. I spent $3000 by Jan 14, and immediately paid my balance. The 3000 MR points for that spend have posted, but the 50,000 MR points have not. I emailed customer service, and they said they needed to research it, but I'm worried that this is the beginning of a run-around.
Feb 16, 2011, 10:29 am
#79
Join Date: Mar 2009
Location: LAX
Posts: 3,267
The points hadn't posted by mid-January, when my annual fee posted. So I called again to cancel, and another agent offered to defer the fee long enough for the points to post. The deferral has expired, and lo...the points haven't posted.
I'm trying to avoid paying the annual fee with cash because none of the MR options look attractive to me right now. The only two I could actually use are 1. Amazon (0.7 cents per point) and 2. Cash (0.5 cents per point), and both are ripoffs. I could use the points for mileage runs, but I'm currently looking for work so cash has more utility to me right now. Paying the annual fee with cash and then holding the points is the equivalent of trading $450 in cash for points that *might* be valued anywhere from $250 to $450. Poor risk vs reward.
Feb 16, 2011, 11:49 am
#80
Join Date: Feb 2011
Posts: 3
Bonus Discrepency
Well I had to call AMEX to verify my address, and they still hadn't received the fax I sent, and I inquired about my bonus, and 25k was stated. The rep stated that I could wait and spend and then inquire (been around long enough to know that was a poor decision) or just reapply. I got fed up with dealing with this and knew I would probably never get the 50k, so I just reapplied and was approved despite having the unverified address, with 50k bonus. Word of the wise, don't apply via a third-party link or site, and if you do, take screenshots of everything. If a link isn't active on AMEX, basically AMEX will say that they cant control what is on third-party sites and vice versa.
Feb 16, 2011, 1:09 pm
#81
Join Date: Aug 2010
Location: Texas
Programs: AA EXP, UA Premier Plat, Alaska MVP Gold, HHonors Diamond, SPG Platinum, Hyatt Platinum
Posts: 2,053
I'm trying to avoid paying the annual fee with cash because none of the MR options look attractive to me right now. The only two I could actually use are 1. Amazon (0.7 cents per point) and 2. Cash (0.5 cents per point), and both are ripoffs. I could use the points for mileage runs, but I'm currently looking for work so cash has more utility to me right now. Paying the annual fee with cash and then holding the points is the equivalent of trading $450 in cash for points that *might* be valued anywhere from $250 to $450. Poor risk vs reward.
Feb 16, 2011, 4:18 pm
#82
Join Date: Aug 2010
Location: Texas
Programs: AA EXP, UA Premier Plat, Alaska MVP Gold, HHonors Diamond, SPG Platinum, Hyatt Platinum
Posts: 2,053
Just in case anyone else has problems, here's my thread with Amex Customer Care on this (that resulted in the correct promotion being applied - it looks like the web enrollment may not have done this, I applied/was approved on 11/25/2010 - and per the FT TOS, names removed):
Response (AMEX Agent) 02/15/2011 07:32 PM
Dear mreed911,
I understand your concern regarding the 50,000 bonus points.
I am afraid; I do not see this offer on your account. We have a huge data base of promotions. I tried to search for this offer for you; however, I could not find one.
Therefore, we request you to provide us the promotion code and all the additional details regarding the offer. You will find this code either on your mail or email which you might have received regarding the offer.
Once we receive the offer code which is an alpha numeric code or you may find the bonus id which is four digit codes (numeric), it will help me in locating the promotion for you. I would be then able to post the additional Membership Reward Points to your account.
Alternately, you may also send us a copy of the promotional solicitation at:
Membership Rewards Correspondence Unit
American Express Membership Rewards
PO Box 297813
Ft Lauderdale FL 33329-7813
I hope you find this information useful and we anticipate your reply. Thank you for choosing American Express.
Sincerely,
AMEX Agent
Email Servicing Team
American Express Interactive Services
Dear mreed911,
I understand your concern regarding the 50,000 bonus points.
I am afraid; I do not see this offer on your account. We have a huge data base of promotions. I tried to search for this offer for you; however, I could not find one.
Therefore, we request you to provide us the promotion code and all the additional details regarding the offer. You will find this code either on your mail or email which you might have received regarding the offer.
Once we receive the offer code which is an alpha numeric code or you may find the bonus id which is four digit codes (numeric), it will help me in locating the promotion for you. I would be then able to post the additional Membership Reward Points to your account.
Alternately, you may also send us a copy of the promotional solicitation at:
Membership Rewards Correspondence Unit
American Express Membership Rewards
PO Box 297813
Ft Lauderdale FL 33329-7813
I hope you find this information useful and we anticipate your reply. Thank you for choosing American Express.
Sincerely,
AMEX Agent
Email Servicing Team
American Express Interactive Services
Customer (mreed911) 02/16/2011 03:25 PM
It's still posted on your own web site:
http://www201.americanexpress.com/ge.../Platinum-Card
Doing some research, the ID seems to be 4986. I don't see this anywhere in the offer on your web site, but here's the text of another customer's interaction regarding this offer during the timeframe I applied (late november 2010):
"According to the information I have, Bonus ID 4986 has expired. It was valid from 11/08/2010 - 01/10/2011: New Cardmembers acquired between November 8, 2010 - January 10, 2011 will get 50,000 Membership Rewards bonus points when they spend $1,000 within first 3 months of Cardmembership."
It's still posted on your own web site:
http://www201.americanexpress.com/ge.../Platinum-Card
Doing some research, the ID seems to be 4986. I don't see this anywhere in the offer on your web site, but here's the text of another customer's interaction regarding this offer during the timeframe I applied (late november 2010):
"According to the information I have, Bonus ID 4986 has expired. It was valid from 11/08/2010 - 01/10/2011: New Cardmembers acquired between November 8, 2010 - January 10, 2011 will get 50,000 Membership Rewards bonus points when they spend $1,000 within first 3 months of Cardmembership."
Response (AMEX Agent) 02/16/2011 04:27 PM
Dear mreed911,
Yes, I was able to view the promotion offer mentioned in your Card. I would like to inform you that 50,000 bonus points will be credited to your Membership Rewards account 6-8 weeks after you meet the spend requirement.
Therefore, I would request you to allow 6-8 weeks after meeting the spend threshold for the bonus points to post on your account. If you do not receive by that time, please let us know and we will be more than glad to assist you.
I hope you find this information useful. Please feel free to write in to us.
Sincerely, AMEX Agent Email Servicing Team American Express Interactive Services
Dear mreed911,
Yes, I was able to view the promotion offer mentioned in your Card. I would like to inform you that 50,000 bonus points will be credited to your Membership Rewards account 6-8 weeks after you meet the spend requirement.
Therefore, I would request you to allow 6-8 weeks after meeting the spend threshold for the bonus points to post on your account. If you do not receive by that time, please let us know and we will be more than glad to assist you.
I hope you find this information useful. Please feel free to write in to us.
Sincerely, AMEX Agent Email Servicing Team American Express Interactive Services
Feb 17, 2011, 6:48 am
#84
Join Date: Feb 2011
Posts: 55
Can you get both bonuses with Gold & Platinum?
Hi, I got the gold Amex with 50K bonus a few months ago. Met spend req. and got the bonus.
I then saw the plat 50K bonus offer with 1K spend, so applied for it through link in FTG and was approved. Just received the card. Is there any reason that I wouldn't get the 50K bonus on this card since I just got a 50K bonus on the gold? Is there some kind of limit to bonuses you can get from Amex? (I easily spend 1K a month at Costco with 4 kids & a dog.)
I'm wanting to transfer my points to Delta for the 50% bonus because we are planning a trip for spring break and would love to use the points to buy tickets.
TIA
I then saw the plat 50K bonus offer with 1K spend, so applied for it through link in FTG and was approved. Just received the card. Is there any reason that I wouldn't get the 50K bonus on this card since I just got a 50K bonus on the gold? Is there some kind of limit to bonuses you can get from Amex? (I easily spend 1K a month at Costco with 4 kids & a dog.)
I'm wanting to transfer my points to Delta for the 50% bonus because we are planning a trip for spring break and would love to use the points to buy tickets.
TIA
Feb 17, 2011, 8:26 am
#85
Join Date: Aug 2010
Location: Texas
Programs: AA EXP, UA Premier Plat, Alaska MVP Gold, HHonors Diamond, SPG Platinum, Hyatt Platinum
Posts: 2,053
It depends on the terms and conditions of the offer. I haven't found a currently valid 50K MR offer (though I could easily have missed one). The terms will tell you who it applies to (current AMEX cardholders, any new Platinum approval, etc.).
Feb 17, 2011, 11:41 am
#86
Join Date: Jan 2010
Posts: 1,708
The only time I didn't get an AMEX bonus is once when I forgot to clear cookies before doing the new application and I didn't notice that the application that I was sent to did not have the bonus on it even though I clicked on a bonus link.
Feb 18, 2011, 4:20 pm
#87
Suspended
Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
Well I had to call AMEX to verify my address, and they still hadn't received the fax I sent, and I inquired about my bonus, and 25k was stated. The rep stated that I could wait and spend and then inquire (been around long enough to know that was a poor decision) or just reapply. I got fed up with dealing with this and knew I would probably never get the 50k, so I just reapplied and was approved despite having the unverified address, with 50k bonus. Word of the wise, don't apply via a third-party link or site, and if you do, take screenshots of everything. If a link isn't active on AMEX, basically AMEX will say that they cant control what is on third-party sites and vice versa.
Feb 18, 2011, 8:52 pm
#88
Join Date: Dec 2010
Location: DEN
Programs: UA Plat
Posts: 754
Does anyone know if the $1,000 spend includes the $450 card fee? That is, does my statement balance have to equal $1,000 or $1,450?
Feb 18, 2011, 11:23 pm
#89
Join Date: Jan 2010
Posts: 1,708
I encountered this once on another card when I thought I had hit the spend because I was counting the annual fee on a card. I had to wait another month to get the bonus because they told me the annual fee did not count. I had to spend that much more before I met the requirements for the bonus.
Feb 19, 2011, 9:39 am
#90
Join Date: Feb 2005
Location: ATL
Programs: DL Spam; SPG Gold; other randoms
Posts: 198
I applied for the card in early February under ID: 4986 and reached the $1k spend on Feb 11.
Didn't see any points bonus appear on my account so I sent a secure email asking about the status of the offer. I stated I had a copy of the web site with the T&C.
Got a quick reply stating the offer would be honored and if the points don't appear by early-mid April, they would be added manually. Hooray for customer service!
Didn't see any points bonus appear on my account so I sent a secure email asking about the status of the offer. I stated I had a copy of the web site with the T&C.
Got a quick reply stating the offer would be honored and if the points don't appear by early-mid April, they would be added manually. Hooray for customer service!