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Business Extra ("ExtrAA") Program (master thread)

Old Nov 21, 2012, 11:53 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Prospero
American Airlines Business Extra Program (master thread)

Historical Notes
  • October 5th, 2021: New award types introduced: BXL1 for Platinum status and BXP0 to convert Business Extra points to AA miles at a 1:6 rate. New requirement introduced to redeem: Starting January 1, 2023, current members will be required to have three unique travelers and maintain $5,000 in qualifying Business Extra flight activity during the previous 12-month period to redeem points.This policy will go into effect immediately for new members who join the program on October 4, 2021 or later.
  • Feb 2018 - BXP1, BXP2, BXP3 Upgrade Certificates can be redeemed electronically, without the need to redeem or submit paper certificates. [URL="https://www.flyertalk.com/forum/29470237-post1150.html"[/url]
  • Dec 2015 - Unannounced more-restrictive changes to BXP upgrade certificates implemented. [URL="http://www.flyertalk.com/forum/american-airlines-aadvantage/898180-business-extra-program-master-thread-consolidated.html#post25942133"[/url]
  • Nov 2015 - Europe AA Business Extra closed and migrated to AA-BA-IB On Business [URL="http://www.flyertalk.com/forum/american-airlines-aadvantage-combined-airline-program/1715008-aa-ba-ib-europe-business-programme-nov-30-2015-ex-business-extra-europe.html"[/url]
  • Oct 2014 - Business Extra Awards may be redeemed for flights on US Airways
  • Sep 2013 - Business ExtrAA brand changed to simply Business Extra
  • Sep 2012 - Upgrade Awards are no longer restricted to use within 30 days of travel [url=http://www.flyertalk.com/forum/19345217-post394.html[/url]

Key Information
  • Promotion Codes - For a current list of Business ExtrAA promotions, see: Business ExtrAA Bonus Offers (consolidated)

  • Point Expiration - Business Extra points expire on a rolling basis, two years after the year in which they are earned, on December 31 at midnight U.S. Central Time. Their validity can not be extended.

  • Award Redemption - All awards must be redeemed via the Business Extra website. Flight Awards are delivered electronically via email with an Electronic Authorization Number. Upgrade Awards and Admirals Club Day Passes are delivered in paper certificate form via regular mail. Redemption sweeps occur twice per week and expedited delivery is available if you provide your FedEx/UPS account number via email. Gold Status and Admirals Club Membership awards are processed and active in the member's account after approximately one week, with other membership materials delivered in the mail within 4 weeks.

    Note: BE awards must be booked on nonstop flights if they are available between your origin and destination.

  • Award Inventory Codes - Per Meeting Services, Business Extra Awards book into the following inventory (although there are conflicting reports from mvoight and InsipidMonkey on whether or not this information is accurate for PlanAAhead Awards, for which availability may be significantly less than MileSAAver Award and/or T inventory availability):Award Type Books Into
    PlanAAhead - Economy T
    PlanAAhead - Business* U
    PlanAAhead - First Z

    AAnytime - Economy Y
    AAnytime - Business* J
    AAnytime - First F

    Upgrade to Business* C
    Upgrade to First A

    * = First class cabin on 2-class flights
    = First class cabin on 3-class flights

  • Flight Award Reservations - Award Tickets must be booked through AA Meeting Services at 1-800-433-1790 (U.S. and Canada; others contact your local reservations office), and you will need to provide the Reservations Agent with the Electronic Authorization Number from your award certificate. As of Oct 2012, flight awards can be booked without a telephone booking service charge.

  • Flight Award Expiration - As published on the Business Extra website, Award Tickets must be booked within one year of redeeming the certificate, and are then valid for one year from booking:

    Award ticket must be issued by midnight one year from the original award redemption date. Tickets issued against Business Extra flight awards are then valid for one year from the ticket issue date.
  • Upgrade Award Reservations - Upgrade Awards may be applied once a reservation is Ticketed by calling AA Meeting Services or using the Business Extra website. Once requested online you will receive an email with a confirmation number and serial numbers for each upgrade certificate requested.

    Upgrade Awards carry fare restrictions (excludes B, N, O, Q or S fares). Take careful note of your fare when making a reservation. It is possible to "Upfare" a reservation from the lowest available fare to an BXP-upgrade-eligible fare by placing it on Hold at AA.com, calling AA to request the desired higher fare basis code, then completing the purchase online.

    You can specify ITA searches that exclude the ineligible fares as follows:jfk:: aa /f ~bc = b & ~bc = n & ~bc = o & ~bc = q & ~bc = s

    (Or you can place everything after the slash directly in the second advanced control box.)

    These filters can also be concatenated with other commands, such as maximum duration, separated with a semicolon:jfk:: aa /maxdur 800 ; f ~bc = b & ~bc = n & ~bc = o & ~bc = q & ~bc = s

  • Upgrade Award Expiration - Electronic BXP Upgrade Awards are valid for 1 year from redemption. Previously, paper Upgrade Awards were valid thru Jun 30 or Dec 31 of the following year, with the exact date depending on the batch of certificates available at the time of redemption.

  • Returning Unused Awards - Points redeemed for awards but not yet applied to a ticket can be returned for no charge by using the 'returns' option in your account options. Points will be reinstated with an expiration date 2 calendar years from reinstatement (i.e., expiring on December 31 two calendar years from reinstatement). For awards already applied to a ticket, you must call Business ExtrAA customer services at 800-457-7072, or email [email protected]. Customers outside the US should use the email.
  • Business Extra Account Credit - A Business Extra number can be added to an existing reservation (for example, booked by a third-party travel agent) by calling AA Meeting Services.

    A Business Extra number can be added to an existing BA reservation as follows:
    1. Go to www.britishairways.com
    2. Select 'Manage My Booking' tab
    3. Follow the instructions to pull up your reservation
    4. Select the link towards bottom listed under 'Quick Links' 'Add On Business or Business Extra number'
    5. Add your Business Extra number and check the box to give your consent.

    Retroactive credit for completed travel can be requested via the Business Extra website.

  • Contact Business Extra

    Web home page: https://www.businessextra.com

    Booking and Ticketing (Meeting Services desk)
    www.aa.com
    1-800-433-1790 5:00 a.m. - 12:00 midnight (CT) 7 days a week

    Business Extra Customer Service
    1-800-457-7072 8:00 a.m. - 5:00 p.m. (CT) Monday - Friday
    Fax: 1-817-931-9029
    E-mail: [email protected]

    Link to aa.com BE contact web form
    http://www.aa.com/contactAA/viewEmai...businessExtrAA

    Link to BE web contact form

Note: older posts have been archived to ARCHIVE: Business Extra Program master thread (consolidated)
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Business Extra ("ExtrAA") Program (master thread)

Old Jul 7, 2017, 10:46 am
  #166  
 
Join Date: Oct 2006
Programs: AA EXP
Posts: 1,633
Apparently to redeposit BXP1 certificates, the charge is $150 for the first one and $25 each for any additional. Under certain circumstances, the fee can be waived.
Once redeposited, the points are good for 2 years.
dickinson is offline  
Old Jul 17, 2017, 2:35 pm
  #167  
 
Join Date: Feb 2003
Location: SFO or OAK
Programs: AA 1MM GLD, Hertz #1 Gold, bunch of other programs w/no status
Posts: 1,441
A bit new to this program, so forgive me if the answer is well known. I logged into my wife's BE account to see if June flights have posted. A statement is available, but no activity is listed. She and several others on her BE account had AA flights in June, yet nothing posted?! Is there a lag between them adding the June statement to the drop-down menu and actually posting the flight activity?
mangoMan is offline  
Old Jul 17, 2017, 3:05 pm
  #168  
Moderator: Hyatt Gold Passport & Star Alliance
 
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/HY- LT Globalist/BA-CCR/GGL/GfL
Posts: 11,972
Originally Posted by mangoMan
A bit new to this program, so forgive me if the answer is well known. I logged into my wife's BE account to see if June flights have posted. A statement is available, but no activity is listed. She and several others on her BE account had AA flights in June, yet nothing posted?! Is there a lag between them adding the June statement to the drop-down menu and actually posting the flight activity?
My June transactions have posted so worth a My Account->Flight Credit Requests
Markie is online now  
Old Jul 17, 2017, 3:22 pm
  #169  
 
Join Date: Feb 2003
Location: SFO or OAK
Programs: AA 1MM GLD, Hertz #1 Gold, bunch of other programs w/no status
Posts: 1,441
Originally Posted by Markie
My June transactions have posted so worth a My Account->Flight Credit Requests
Tried that and all ticket #s came up as not valid for BE credit. That happened last month when I tried to submit request for flights before they were eligible to post. Since it happened again, I figured maybe they're going to post soon, and hence my earlier question. There's about 16 flight segments that should be posting - I can't imagine they ALL fell thru the cracks.
mangoMan is offline  
Old Jul 17, 2017, 3:39 pm
  #170  
 
Join Date: Sep 2014
Location: TPA/DFW/K15
Programs: AA EXP, Mar AMB, HH LT DIA
Posts: 1,643
Originally Posted by mangoMan
A bit new to this program, so forgive me if the answer is well known. I logged into my wife's BE account to see if June flights have posted. A statement is available, but no activity is listed. She and several others on her BE account had AA flights in June, yet nothing posted?! Is there a lag between them adding the June statement to the drop-down menu and actually posting the flight activity?
There is usually a lag. Try it tomorrow.
txpenny is online now  
Old Jul 17, 2017, 3:43 pm
  #171  
 
Join Date: Nov 2005
Location: WAS
Posts: 1,617
Our June flights are listed on BE's website but all show "0" points earned. I'm assuming there is a glitch/lag that will hopefully be corrected in a few days.
Ross0 is offline  
Old Jul 17, 2017, 3:48 pm
  #172  
 
Join Date: Sep 2014
Location: TPA/DFW/K15
Programs: AA EXP, Mar AMB, HH LT DIA
Posts: 1,643
Originally Posted by Ross0
Our June flights are listed on BE's website but all show "0" points earned. I'm assuming there is a glitch/lag that will hopefully be corrected in a few days.
Mine as well. Most likely the points will be applied tomorrow.
txpenny is online now  
Old Jul 17, 2017, 4:18 pm
  #173  
Moderator: Hyatt Gold Passport & Star Alliance
 
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/HY- LT Globalist/BA-CCR/GGL/GfL
Posts: 11,972
Originally Posted by txpenny
Mine as well. Most likely the points will be applied tomorrow.
The often seem to post like this initially and they get updated over the next couple of days.
Markie is online now  
Old Jul 20, 2017, 3:31 pm
  #174  
 
Join Date: Nov 2016
Posts: 812
Is it possible to sign up for a Business Extraa account with just a small, sole proprietorship, with two traveling employees? Or is this targeted towards larger operations? Don't want to sign up and risk something happening to my personal AAdvantage account.
shimps1 is offline  
Old Jul 20, 2017, 3:43 pm
  #175  
 
Join Date: Sep 2011
Location: SNA
Programs: AA EXP, Hilton Diamond, Hyatt Globalist, IHG Plat, Marriott Gold, National EE
Posts: 1,196
Yes, I have been using Business ExtrAA with just myself and another employee. AA hasn't said a thing, but then again we are a bonafide small business with a payroll/EIN/etc if they decide to dig deeper.
ralphs is offline  
Old Jul 20, 2017, 5:27 pm
  #176  
 
Join Date: Oct 2015
Location: SFO
Programs: AA EXP, SPG / Marriott GLD, HHonors GLD
Posts: 520
Originally Posted by txpenny
Mine as well. Most likely the points will be applied tomorrow.
I checked on 7/17 also and had 0. Checked again yesterday and points had posted so there's definitely a lag
lds89 is offline  
Old Jul 20, 2017, 5:44 pm
  #177  
 
Join Date: May 2013
Location: LHR
Programs: AA EXP, DL DM, Marriott Titanium
Posts: 1,023
Originally Posted by shimps1
Is it possible to sign up for a Business Extraa account with just a small, sole proprietorship, with two traveling employees? Or is this targeted towards larger operations? Don't want to sign up and risk something happening to my personal AAdvantage account.
I've been doing just this, doesn't seem to matter -- from what I hear it's only really Delta's version (SkyBonus) that cares about who the companies are.
taxicabnumber is offline  
Old Jul 20, 2017, 6:03 pm
  #178  
 
Join Date: Nov 2016
Posts: 812
Originally Posted by ralphs
Yes, I have been using Business ExtrAA with just myself and another employee. AA hasn't said a thing, but then again we are a bonafide small business with a payroll/EIN/etc if they decide to dig deeper.
Originally Posted by taxicabnumber
I've been doing just this, doesn't seem to matter -- from what I hear it's only really Delta's version (SkyBonus) that cares about who the companies are.
Thanks guys. The sign up page lists a couple choices for "Annual Travel Spend," with the lowest option being $25k. We don't spend that amount, more like $15k. Probably won't earn any decent rewards for a few years but whatever we can get helps. Any harm in joining if we're below that threshold?
shimps1 is offline  
Old Jul 20, 2017, 6:51 pm
  #179  
FlyerTalk Evangelist
 
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,124
Originally Posted by shimps1
Thanks guys. The sign up page lists a couple choices for "Annual Travel Spend," with the lowest option being $25k. We don't spend that amount, more like $15k. Probably won't earn any decent rewards for a few years but whatever we can get helps. Any harm in joining if we're below that threshold?
There's no minimum spend or anything like that. If you have a business it would be silly not to sign up, even if you don't spend anywhere near $25k annually. Your BE account is totally separate from your personal AAdvantage account. Yea, the earning can be slow if you don't spend much, but it still adds up.
JJeffrey is offline  
Old Jul 28, 2017, 10:03 am
  #180  
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Join Date: Apr 2017
Location: WAS
Programs: Free Agent
Posts: 1,750
Thanks to ExpertFlyer's alerts, I was able to call and burn two BXP1s to Hawaii. I'm pretty thrilled at the moment.
Beltway2A is offline  

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