AAdvantage Dining questions

Old Apr 27, 22, 3:27 pm
  #46  
Suspended
 
Join Date: Nov 2019
Location: The part of NC where we have electricity, paved roads, and high school diplomas.
Programs: AA Platinum
Posts: 3,132
Originally Posted by lmagnott
I'm not convinced that chownow is the one charging higher fees. Consider the following example where prices at the same restaurant increase by 15% if you link to chownow through AAdvantage dining rather than use chownow directly:

AAdvantage dining: https://direct.chownow.com/order/171...6-1204653F0DEB

directly through chownow: https://eat.chownow.com/order/17166/locations/24518

It seems clear that you're paying specifically for the miles rather than the online ordering service. Not worth it to me, but others can do their own calculations.
I know this is only one data point, but I looked at a recent order and compared the restaurant's own published prices to Chow Now directly and Chow Now through AA Dining. Same prices. No extra fees.
WindowSeatFlyer is offline  
Old Apr 27, 22, 4:41 pm
  #47  
 
Join Date: Dec 2004
Posts: 7,682
Originally Posted by Infinite1K
Now it seems we can add another category: if you pay by ApplePay. Even though your charges are still going to your credit card account, since the ApplePay has a different virtual number than the number on your physical card, you dont get any credit.
This is true for practically all card-linked programs.
rrgg is offline  
Old Apr 27, 22, 8:44 pm
  #48  
 
Join Date: Apr 2010
Programs: AA PP, UA 1K/MM, WoH Globalist, HH Gold
Posts: 733
Originally Posted by rrgg
This is true for practically all card-linked programs.
After the fact I guess it makes sense.

But as an end user, you think you are using your “visa” for a purchase and whether you tap, slide, insert or use Apple Pay, you wouldn’t think you are using a different card.

And none of these programs really spell it out - like don’t use Apple Pay, use the physical card.

Live and learn I guess.

I wonder if the next level of complexity is how many restaurants use services like Square, and whether that throws another wrench, cause the charge on the credit card is SQ*SomeRestaurant and not SomeRestaurant.
Infinite1K is offline  
Old Apr 27, 22, 9:20 pm
  #49  
 
Join Date: Oct 2014
Posts: 9,188
Originally Posted by Infinite1K
After the fact I guess it makes sense.

But as an end user, you think you are using your visa for a purchase and whether you tap, slide, insert or use Apple Pay, you wouldnt think you are using a different card.

And none of these programs really spell it out - like dont use Apple Pay, use the physical card.

Live and learn I guess.

I wonder if the next level of complexity is how many restaurants use services like Square, and whether that throws another wrench, cause the charge on the credit card is SQ*SomeRestaurant and not SomeRestaurant.
Remember that if your purchase doesn't qualify, the rewards network is not making any money. So it's not like they are incentived to trick you -- just the opposite. They want your purchase to count so they can charge the restaurant.
VegasGambler is offline  
Old Apr 27, 22, 9:33 pm
  #50  
Hilton Contributor Badge
 
Join Date: Sep 2002
Location: District of Columbia
Programs: AA ExecPl, AT Gold, Hyatt Globalist, IHG Diamond, Hilton Diamond, National
Posts: 2,317
Originally Posted by Infinite1K
I wonder if the next level of complexity is how many restaurants use services like Square, and whether that throws another wrench, cause the charge on the credit card is SQ*SomeRestaurant and not SomeRestaurant.
I have had that issue happen a couple of times - but in those cases I just did a printout from my credit card transaction on americanexpress.com and uploaded it to the form on AA dining and always got the appropriate points added. (I haven't tried that with an apple pay charge, but it couldn't hurt to try. As @VegasGambler noted, Rewards Network WANTS to get the transactions to count so that they make their commission.)
chrisny2 is offline  
Old Apr 28, 22, 12:15 am
  #51  
 
Join Date: Jan 2012
Location: OC, CA
Programs: AA EXP, 2MM, HH Diamond
Posts: 800
Originally Posted by Infinite1K
Now it seems we can add another category: if you pay by ApplePay. Even though your charges are still going to your credit card account, since the ApplePay has a different virtual number than the number on your physical card, you dont get any credit.
I have had this problem with ApplePay but I actually have problems getting credit for most online orders. But in every case (including ApplePay) I have been able to receive credit by requesting it through the AAdvantage dining website.annoying that I have to do it so often but I guess Im used to it now. Save your receipts (emails/texts)!
hbtr is offline  
Old Jul 3, 22, 4:50 pm
  #52  
 
Join Date: Apr 2011
Programs: AAdvantage (peon)
Posts: 429
I'd agree with the prior sentiment that AAdvantage dining is a sham for the online-only restaurants that are handled via Chow Now. If I visit a restaurant directly then the cost is $68+taxes=$80, but going via AAdvantage dining results in $78.25+taxes=$92.22. So, I'd be paying $12.22 extra for a measly 78 miles (worth about $1-$2 by many estimates).
armus is offline  
Old Jul 21, 22, 7:14 pm
  #53  
 
Join Date: Mar 2007
Location: SJC/SFO
Programs: WN A+ CP, UA 1MM/*A Gold, Mar LT Tit, IHG Plat, HH Dia
Posts: 6,091
I signed up for AAdvantage Dining two weeks ago and completed my first dine on Saturday. Five days later, it's still not showing up in my activity tracker. How long does it typically take for dining purchases to post?
darthbimmer is offline  
Old Jul 21, 22, 8:04 pm
  #54  
 
Join Date: Jun 2022
Posts: 23
Originally Posted by darthbimmer
I signed up for AAdvantage Dining two weeks ago and completed my first dine on Saturday. Five days later, it's still not showing up in my activity tracker. How long does it typically take for dining purchases to post?
It's been a bit of a crapshoot for me, so I would say you should wait a bit longer. I don't know why it takes so long, because things like Dosh seem to happen instantly, but who knows.

After another week, I'd go ahead and contact them, but be warned that their customer service is not always the best and often take a long time to respond. I have, at least, gotten them to fix any issues I've had.
jsomber88 is offline  
Old Jul 21, 22, 11:51 pm
  #55  
 
Join Date: Jan 2012
Location: OC, CA
Programs: AA EXP, 2MM, HH Diamond
Posts: 800
Originally Posted by darthbimmer
I signed up for AAdvantage Dining two weeks ago and completed my first dine on Saturday. Five days later, it's still not showing up in my activity tracker. How long does it typically take for dining purchases to post?
If its going to post at all, usually 1-3 days for me. But more often than not it doesnt post for 10 days or more and I have to contact them to request mileage credit. Note that some online orders wont post because of the online order was processed by an order processing system that is separate from the restaurant. But I have had issues with dine-in as well.
hbtr is offline  
Old Jul 22, 22, 6:40 pm
  #56  
 
Join Date: Jun 2011
Location: NYC
Programs: AA GLD, AC
Posts: 3,866
Originally Posted by hbtr
If its going to post at all, usually 1-3 days for me. But more often than not it doesnt post for 10 days or more and I have to contact them to request mileage credit. Note that some online orders wont post because of the online order was processed by an order processing system that is separate from the restaurant. But I have had issues with dine-in as well.
I think something has changed with how they process transactions. The only AA Dining restaurant I regularly go to is a Thai place by me. I always go in person and either eat in or carry it back home. Up until a couple of months ago, I would get an email thanking me for using AA Dining literally *seconds* after I put my card in the terminal.

Now all of a sudden, I'm not getting the email until maybe a week later, and I think some transactions may never have been recorded. I'm going to look over my paper statements when they come over the next couple of weeks to double-check whether I've received all the miles I'm supposed to.
M60_to_LGA is online now  
Old Jul 23, 22, 7:31 am
  #57  
 
Join Date: Aug 2017
Location: Stilllwater OK (SWO)
Programs: AAdvantage ExecPlat, World of Hyatt Globalist, plain "member" of Marriott, IHG, enterprise, etc.
Posts: 1,627
Originally Posted by M60_to_LGA
I think something has changed with how they process transactions. The only AA Dining restaurant I regularly go to is a Thai place by me. I always go in person and either eat in or carry it back home. Up until a couple of months ago, I would get an email thanking me for using AA Dining literally *seconds* after I put my card in the terminal.

Now all of a sudden, I'm not getting the email until maybe a week later, and I think some transactions may never have been recorded. I'm going to look over my paper statements when they come over the next couple of weeks to double-check whether I've received all the miles I'm supposed to.
What is a paper statement?

(I kid)

I have had the same observation. Anything in person would usually take seconds to get a confirmation email, but now its about a week. (online pickup orders though through ChowNow always took a few days, and still do).
MarkOK is offline  
Old Jul 23, 22, 1:03 pm
  #58  
 
Join Date: Jan 2006
Location: SFO
Programs: AS MVPG, AA Bonsai EXP
Posts: 1,310
I find it to be intermittent. I dined in person last night and confirmation came as soon as I paid (before I was even out of the restaurant). Other times recently, it’s been a few days for in person dines. So far, all have eventually posted automatically.
TheDudeAbides is offline  
Old Aug 4, 22, 5:48 am
  #59  
 
Join Date: Jul 2003
Location: Near PHL, PA and GCM, CI and sometimes PLJ, Placencia. Belize
Programs: AA-EXP, DL-Gold, Bonvoy-Gold
Posts: 246
I have now officially become confused over a very basic element of the AAdvantage Dining Program.

Simple question - do you have to provide a review after dining in order to earn the dining credit?

Obviously, you get the spend LPs through the credit card, I speak of the double dip points directly from ADP activity.

I ask because I just received miles and LPs for a dine and did not review the restaurant. (In fact, I didn't even think my ADP account was active, but that's a mystery for another time.)
PhillyFive is offline  
Old Aug 4, 22, 6:51 am
  #60  
 
Join Date: Aug 2002
Location: WAS/TYO
Programs: UA 1K, AA EXP (3MM), DL PM, BONVOY TITANIUM, HYATT GLOBALIST, HILTON DIAMOND, IHG DIAMOND AMB, et al
Posts: 5,820
Originally Posted by PhillyFive
Simple question - do you have to provide a review after dining in order to earn the dining credit?
No. In the distant past I vaguely remember some bonuses for providing reviews, but you certainly don't need to provide one just to get credit for the dine.

-FlyerBeek
FlyerBeek is offline  

Thread Tools
Search this Thread