AAdvantage Dining questions
Aug 13, 22, 4:57 am
#62
Join Date: Aug 2021
Programs: AA PP, Hyatt Globalist, SQ, UA, DL, WN
Posts: 35
Aug 14, 22, 7:41 pm
#63
Join Date: Jun 2011
Location: NYC
Programs: AA GLD, AC
Posts: 3,867
As a data point, I just got food from my local Thai place, and the email telling me I earned AA Dining miles came almost immediately after my transaction went through. So maybe they've fixed whatever problem they were having with the lengthy delays. YMMV, of course.
Aug 14, 22, 11:35 pm
#64
Join Date: Oct 2009
Location: OMA
Programs: AA PLT 1MM, HHonors Diamond, IHG Gold, National Exec, Hertz 5-Star
Posts: 106
Not sure how many there are, but here in Omaha you have Kracky McGee's at the airport inside security. I've only eaten there once, and probably wouldn't again. Also, I doubt there are many connections to be made in Omaha.
Aug 15, 22, 2:59 pm
#65
Join Date: Jan 2006
Location: SFO
Programs: AS MVPG, AA Bonsai EXP
Posts: 1,310
Tortas Frontera, O'Hare Terminal 3, gate K4 - close to AA HK connector lounge. Must use online ordering via ChowNow – order online, pick up, eat in club.
Aug 15, 22, 3:39 pm
#66
Join Date: Jan 2016
Location: LAX/PHL
Programs: AA EXP
Posts: 267
Is ChowNow further jacking up the jacked up airport prices? This has been the biggest turn off for me with this dining program which is the online ordering only which have a mark up plus the delivery charge. Worst then just buying points or something stupid to get LP instead.
Sep 6, 22, 2:06 pm
#67
FlyerTalk Evangelist
Join Date: Nov 2001
Location: Wanting First. Buying First.
Programs: Lifetime Executive Diamond Platinum VIP with Braniff, Eastern, Midway, National & Pan Am
Posts: 14,371
AAdvantage Dining has become far worse than Marriott Bonvoy in actually posting dines/stays.
I'm approaching a 40% rate of qualifying dines not being posted.
What a joke of a program.
I'm approaching a 40% rate of qualifying dines not being posted.
What a joke of a program.
Sep 6, 22, 2:33 pm
#68
Join Date: Sep 2002
Location: District of Columbia
Programs: AA ExecPl, AT Gold, Hyatt Globalist, IHG Diamond, Hilton Diamond, National
Posts: 2,318
Most of my dines post with no problem - though I've discovered that the ones that ALWAYS post use old-school Point-of-sale systems. In recent years (particularly with contactless card transitions), many restaurants have started using Toast or Square for processing. Those almost always require me to follow-up with AA dining, though less often with visa/mc than amex on those systems. Yes, I wish AA dining would remedy that, but it seems like a bit of a system limitation.
Sep 6, 22, 11:16 pm
#69
Join Date: Jan 2012
Location: OC, CA
Programs: AA EXP, 2MM, HH Diamond
Posts: 800
Most of my dines post with no problem - though I've discovered that the ones that ALWAYS post use old-school Point-of-sale systems. In recent years (particularly with contactless card transitions), many restaurants have started using Toast or Square for processing. Those almost always require me to follow-up with AA dining, though less often with visa/mc than amex on those systems. Yes, I wish AA dining would remedy that, but it seems like a bit of a system limitation.
Sep 7, 22, 9:53 am
#70
Join Date: Aug 2021
Programs: AA PP, Hyatt Globalist, SQ, UA, DL, WN
Posts: 35
AA Dining is a secondary earning platform but it's reliable for me. AA eShopping on the other hand....(different thread)
Not sure if there's a POS company that includes AA Dining but I'm seeing an increase in restaurants in multiple cities I frequent. Some restaurants though fall off their map just as quickly.
Sep 7, 22, 10:41 am
#71
Join Date: Aug 2017
Location: Stilllwater OK (SWO)
Programs: AAdvantage ExecPlat, World of Hyatt Globalist, plain "member" of Marriott, IHG, enterprise, etc.
Posts: 1,627
I've had 17 dining transactions all post without a problem this year (three times of which, I didn't know I was at a participating restaurant!). There aren't many places locally that participate, so, this is only a 2-3K LPs a year at most program but that's a lot better than the Shell/fuels rewards program!
Sep 7, 22, 10:44 am
#72
FlyerTalk Evangelist
Join Date: Nov 2001
Location: Wanting First. Buying First.
Programs: Lifetime Executive Diamond Platinum VIP with Braniff, Eastern, Midway, National & Pan Am
Posts: 14,371
I tend to use AMEX for restaurants (2X normal earning). I had a issue with one vendor that I frequent never posting my dines and I always had to manually request miles. Finally, one of the support people pointed out that the restaurant didn’t actually list AMEX as one of the cards that they accept for AAdvantage Dining, even thought they accept it for payment! Switching to MC solved the problem. That might be something to double check if you have a similar up issue.
Sep 7, 22, 3:54 pm
#73
Join Date: Jan 2006
Location: SFO
Programs: AS MVPG, AA Bonsai EXP
Posts: 1,310
My experience exactly. It's been a long time (as in years) since a dine failed to post automatically, but earning is limited to 1-10k miles annually - there just aren't many good restaurants that are in the program in my area. eShopping on the other hand is horrible with regard to reliability of posting. I'd say ~50% of my transactions show up as store visits (i.e. the system recognizes that I went through the portal) but don't recognize that a transaction was consummated. At this point, I don't even bother trying to chase the miles that don't post. If they post, they post. if not, oh well.
Sep 7, 22, 4:11 pm
#74
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA "mid tier" elite | Marriott Bonvoy Ambassador | Hyatt Globalist
Posts: 9,564
Is the issue that it recognizes your visit in the dining system but doesn't post to AA or that it never even gets recognized?
The former doesn't seem to be an issue for me. Curious as if it is the latter, I might need to dig in as I've been blissfully unaware.
The former doesn't seem to be an issue for me. Curious as if it is the latter, I might need to dig in as I've been blissfully unaware.
Sep 7, 22, 4:34 pm
#75
FlyerTalk Evangelist
Join Date: Nov 2001
Location: Wanting First. Buying First.
Programs: Lifetime Executive Diamond Platinum VIP with Braniff, Eastern, Midway, National & Pan Am
Posts: 14,371
The latter. A lot of qualifying dines aren't being picked up by Rewards Network in the first place.
