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NEWBIE LOUNGE 2021: Ask AA newbie questions here - flame-free thread

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Old Jan 18, 2021, 1:06 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: JDiver
Welcome to the archived 2021 "NEWBIE LOUNGE"Ask Your Consolidated / Combined AA Questions Here (flame free)
MODERATOR GUIDEPOST:
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FOR THE 2022 THREAD, SEE HERE: link

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NOTE: 2020 NEWBIE LOUNGE posts are here.

2019 NEWBIE LOUNGE older posts are here.

The 2018 AA NEWBIE LOUNGE post thread is here

The 2017 AA NEWBIE LOUNGE post thread is here

The 2016 AA NEWBIE LOUNGE post thread is here

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NEWBIE LOUNGE 2021: Ask AA newbie questions here - flame-free thread

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Old Oct 31, 2021, 6:43 pm
  #976  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
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Originally Posted by sppunk
I have a flight on AA from MDT to DFW in two weeks for an appointment I can’t miss. I can’t trust AA with this booking given mass cancellations (I was impacted this last summer by this and rebooked on my own in another airline after AA couldn’t get me home in 4 days and wouldn’t let me fly to BWI or PHL … ).
You should be fine in two weeks, as it will be the middle of the month. Today is the last day of the bidding month and AA ran out of flight attendants. Most bases have few if any reserves available; they have all maxed out. That is unlikely to occur in the middle of the month. In addition, 1,800 flight attendants are returning from leave tomorrow.
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Old Oct 31, 2021, 7:34 pm
  #977  
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When your standby flight on the app gets cancelled, why doesn’t the app discontinue it and let you pick another flight to standby on ?

the flight was canceled yet it still showed the waiting list for that flight and I was stuck on it.
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Old Oct 31, 2021, 9:11 pm
  #978  
 
Join Date: Nov 2004
Location: Camp Hill, Pa.
Posts: 229
Originally Posted by TWA884
You should be fine in two weeks, as it will be the middle of the month. Today is the last day of the bidding month and AA ran out of flight attendants. Most bases have few if any reserves available; they have all maxed out. That is unlikely to occur in the middle of the month. In addition, 1,800 flight attendants are returning from leave tomorrow.
Have an AA flight attendant friend and she says the clock isn’t ending on the month anymore so it’s not a timeout issue. Who knows who to trust at AA right now.
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Old Oct 31, 2021, 9:47 pm
  #979  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
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Originally Posted by sppunk
Have an AA flight attendant friend and she says the clock isn’t ending on the month anymore so it’s not a timeout issue. Who knows who to trust at AA right now.
I have more than one friend who is an AA flight attendant.

Subject to FAA duty limits and rest requirements, flight attendants can fly as many hours as they desire. However, the company cannot schedule flight attendants to fly more than 90 hours in a month - that's from the time that the doors close at one airport to the time that they open at the destination. The same goes for flight attendants on reserve duty. Anything above that is voluntary. Today is the last day of the bid month. Many flight attendants are at their contractual limits. Tomorrow is the first day of the next month. The clock starts anew.
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Old Nov 1, 2021, 9:39 am
  #980  
 
Join Date: Jul 2016
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Another newbie question here: is it possible to bid for an upgrade, for example from Y to PE? Even for the O fare? If yes, from your experience is this approach is more cost efficient than buying PE upfront (except from the fact that you end up losing the extra miles)? Thanks!
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Old Nov 1, 2021, 9:52 am
  #981  
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Originally Posted by jumpallover
Another newbie question here: is it possible to bid for an upgrade, for example from Y to PE? Even for the O fare? If yes, from your experience is this approach is more cost efficient than buying PE upfront (except from the fact that you end up losing the extra miles)? Thanks!
As far as I know, AA doesn't offer bid-upgrades.
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Old Nov 1, 2021, 1:00 pm
  #982  
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Join Date: Feb 2014
Posts: 253
I bought a one way ticket a-b-c. First leg is commuter plane.

stuck in dfw for 2 days. Just want to go b back to a but aa refuses as I didnt buy a round trip ticket , told me to buy a ticket…
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Old Nov 1, 2021, 1:14 pm
  #983  
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Originally Posted by Stocktc1
I bought a one way ticket a-b-c. First leg is commuter plane.

stuck in dfw for 2 days. Just want to go b back to a but aa refuses as I didnt buy a round trip ticket , told me to buy a ticket…
Assuming that you're "stuck" in DFW due to flight cancellations, cite AA's "trip in vain" policy. If the agents at DFW don't help, call AA Reservations.

Edited to add: My answer assumes that DFW was a mere connecting point on your A=>C ticket; if you booked an intentional stopover at DFW, then the agent might be correct, but then you should be entitled to a refund of the DFW-C fare.

Last edited by guv1976; Nov 1, 2021 at 1:36 pm
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Old Nov 1, 2021, 7:31 pm
  #984  
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Join Date: Feb 2014
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Originally Posted by guv1976
Assuming that you're "stuck" in DFW due to flight cancellations, cite AA's "trip in vain" policy. If the agents at DFW don't help, call AA Reservations.

Edited to add: My answer assumes that DFW was a mere connecting point on your A=>C ticket; if you booked an intentional stopover at DFW, then the agent might be correct, but then you should be entitled to a refund of the DFW-C fare.
It was a connection. Also AA is the only airline that services my home airport. So I would have bought a return ticket for sure. I didn't by it yet because of flexibility.
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Old Nov 1, 2021, 8:58 pm
  #985  
 
Join Date: Sep 2009
Location: Global
Posts: 5,998
Originally Posted by guv1976
Assuming that you're "stuck" in DFW due to flight cancellations, cite AA's "trip in vain" policy. If the agents at DFW don't help, call AA Reservations.

Edited to add: My answer assumes that DFW was a mere connecting point on your A=>C ticket; if you booked an intentional stopover at DFW, then the agent might be correct, but then you should be entitled to a refund of the DFW-C fare.
Does AA "trip in vain" policy still exist after their September COC changes?
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Old Nov 1, 2021, 9:50 pm
  #986  
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Originally Posted by Global321
Does AA "trip in vain" policy still exist after their September COC changes?
Did not check the C of C, but the Sales Link document can still be found as a PDF by Googling "AA trip in vain."
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Old Nov 1, 2021, 10:05 pm
  #987  
 
Join Date: Sep 2009
Location: Global
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Originally Posted by guv1976
Did not check the C of C, but the Sales Link document can still be found as a PDF by Googling "AA trip in vain."
Their new CoC...

If we or our airline partner fails to operate or delays your arrival more than 4 hours, our sole obligation is to refund the remaining ticket value and any optional fees according to our involuntary refunds policy.

If your flight was delayed or canceled and you don’t accept our alternative arrangements, or none were available, we’ll refund the remaining ticket value and any optional fees according to our involuntary refunds policy. Beyond that, we have no further contractual obligation.

Both of those... Yikes!!!
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Old Nov 1, 2021, 10:16 pm
  #988  
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Originally Posted by Global321
Their new CoC...

If we or our airline partner fails to operate or delays your arrival more than 4 hours, our sole obligation is to refund the remaining ticket value and any optional fees according to our involuntary refunds policy.

If your flight was delayed or canceled and you don’t accept our alternative arrangements, or none were available, we’ll refund the remaining ticket value and any optional fees according to our involuntary refunds policy. Beyond that, we have no further contractual obligation.

Both of those... Yikes!!!
Was "trip in vain" protection explicitly a part of the prior C of C, or was it an informal AA policy?
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Old Nov 2, 2021, 2:30 am
  #989  
 
Join Date: Sep 2009
Location: Global
Posts: 5,998
Originally Posted by guv1976
Was "trip in vain" protection explicitly a part of the prior C of C, or was it an informal AA policy?
Actual policy...

https://saleslink.aa.com/en-US/docum...ip-in-Vain.pdf

Trip in Vain
When a customer is flown to an intermediate point, through stop point or land in a diversion city due to an irregular operation, which may not get them to their final destination, they may choose to discontinue their journey and return back to their origination city.
Example:
 Customer is flown to their connection point; the connection flight is subsequently cancelled  Diverted to another city; flight canceled or delayed
 Due to the cancellation causing them to miss their reason for travel (i.e. meeting, wedding…etc.)
 Trip in Vain provides the option of returning to their origination point and seek a potential refund Trip in Vain requests may not be submitted via the online refund form.

These requests should be directed to American Reservations with an active PNR for review and appropriate documentation.

Updated: October 25, 2016
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Old Nov 2, 2021, 7:41 am
  #990  
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Join Date: Dec 2003
Location: Not here; there!
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Posts: 29,604
Originally Posted by Global321
Actual policy...

https://saleslink.aa.com/en-US/docum...ip-in-Vain.pdf

Trip in Vain
When a customer is flown to an intermediate point, through stop point or land in a diversion city due to an irregular operation, which may not get them to their final destination, they may choose to discontinue their journey and return back to their origination city.
Example:
 Customer is flown to their connection point; the connection flight is subsequently cancelled  Diverted to another city; flight canceled or delayed
 Due to the cancellation causing them to miss their reason for travel (i.e. meeting, wedding…etc.)
 Trip in Vain provides the option of returning to their origination point and seek a potential refund Trip in Vain requests may not be submitted via the online refund form.

These requests should be directed to American Reservations with an active PNR for review and appropriate documentation.

Updated: October 25, 2016
Yes, I saw the Sales Link document. But was that protection actually a part of the prior Contract of Carriage?
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