Mar 26, 2020, 9:45 pm
Last edit by: UAPremierGuy
As of 9/21:
Flights under 900 miles
Flights over 2,200 miles* / over 4.5 hours
**Some domestic and short-haul international flights will include a fruit and cheese plate instead of tray meal service and will also have snack basket service before landing.
cmd320 notation (unofficial): the 2,200mi + section for F and J is a bit misleading. Domestic flights within the continental US other than premium transcons (JFK-LAX/SFO, MIA-LAX on 77W) do not receive a full meal and instead only see a sandwich/fruit and cheese plate.
fly747first notation (official) MIA LAX on 772 receives full meal and amenities as Flagship Business except for lounge access
Flights under 900 miles
- Water, canned drinks and juice by request only
- No snacks, alcohol or food available in the Main Cabin
- Alcohol available in First by request only
In the Main Cabin – includes Premium Economy and Main Cabin Extra
- Complimentary pretzels or Biscoff cookies and bottled water during boarding*
- No snacks, alcohol or food for purchase
- Water, canned drinks and juice by request only
In First:
- Complimentary fresh snacks on flights departing between 5 a.m. and 9 p.m.*
- Complimentary pretzels or Biscoff cookies and bottled water during boarding*
- Drinks, including alcohol, by request only
- No drinks served before departure
Flights over 2,200 miles* / over 4.5 hours
In the Main Cabin – includes Premium Economy and Main Cabin Extra
- Complimentary pretzels or Biscoff cookies and water, canned drinks or juice during the flight
- No snacks or food for purchase
- No alcohol or meals except on long-haul international flights
In First and Business:
- Complimentary fresh snacks on flights departing between 5 a.m. and 9 p.m.
- Complimentary pretzels or Biscoff cookies and water, canned drinks or juice during the flight
- Meals served on one tray, not in courses**
- No drinks served before departure
- Alcohol will be available
**Some domestic and short-haul international flights will include a fruit and cheese plate instead of tray meal service and will also have snack basket service before landing.
cmd320 notation (unofficial): the 2,200mi + section for F and J is a bit misleading. Domestic flights within the continental US other than premium transcons (JFK-LAX/SFO, MIA-LAX on 77W) do not receive a full meal and instead only see a sandwich/fruit and cheese plate.
fly747first notation (official) MIA LAX on 772 receives full meal and amenities as Flagship Business except for lounge access
Coronavirus Reduced Inflight Food and Beverage Restrictions as of 03/2020 and changes
Aug 10, 2020, 11:02 am
#856
Suspended
Join Date: Sep 2006
Programs: AAdvantage PP
Posts: 13,913
We are entering a new normal for service and it might not be just AA. Off hand no more meal service in F other than transcons (possibly a cheese and fruit plate on flights 3-4.5 hours), plastic wear in F (doesn't bother me), no PDB beverage in F, for flights less than 4.5 hours beverages in F only on demand (with possibly a smile or lot's of attitude). In Y no more beverage service on flights less than 4.5 hours, no BOB, no alcohol sales, no complimentary alcoholic drinks for MCE paxs.
Now the cc pitches those aren't going anywhere.
Now the cc pitches those aren't going anywhere.
Aug 10, 2020, 12:50 pm
#857
Join Date: Jun 2005
Location: DCA
Programs: AA EXP
Posts: 170
So glad to read this as it was my understanding that the Republic FAs are the most likely to run to the back of the 175 after takeoff and stay put until landing. No inflight service despite being against published protocols. Ive had great experience with Envoy FAs on the 175...inflight drinks with a smile, but worried about an upcoming Republic trip. Let's hope this is the norm!
Aug 10, 2020, 2:30 pm
#858
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
When I resumed travel to TPA, the non-stop was Republic this is exactly what happened. I inquired to my friend who is an FA there and he showed me an internal directive that there is no service on any Republic flight no matter the cabin. The lack of consistency is so silly for something so simple.
Aug 10, 2020, 3:55 pm
#859
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
Last weekend's flights. In a word, disappointing.
8/8 AA 4407 RDU-PHL EMB-175: No service either cabin
8/8 AA 4613 PHL-DCA EMB-175: No service either cabin
8/8 AA 4295 DCA-EYW EMB-175: No liquor aboard. F got one drink then the FA hid in the back of the plane for the rest of the nearly 3 hour flight. No service at all in Y. Despite being over 1,000 miles no snack box or any food whatsoever.
8/9 AA 4289 EYW-CLT EMB-175: F got full drink service with liquor and refills but no food. Nothing at all in Y.
8/9 AA 1645 CLT-RDU A-319: F got large bottles of water on the ground. Better than nothing I guess.
8/8 AA 4407 RDU-PHL EMB-175: No service either cabin
8/8 AA 4613 PHL-DCA EMB-175: No service either cabin
8/8 AA 4295 DCA-EYW EMB-175: No liquor aboard. F got one drink then the FA hid in the back of the plane for the rest of the nearly 3 hour flight. No service at all in Y. Despite being over 1,000 miles no snack box or any food whatsoever.
8/9 AA 4289 EYW-CLT EMB-175: F got full drink service with liquor and refills but no food. Nothing at all in Y.
8/9 AA 1645 CLT-RDU A-319: F got large bottles of water on the ground. Better than nothing I guess.
Aug 10, 2020, 6:49 pm
#860
Suspended
Join Date: Feb 2020
Posts: 1,501
Last weekend's flights. In a word, disappointing.
8/8 AA 4407 RDU-PHL EMB-175: No service either cabin
8/8 AA 4613 PHL-DCA EMB-175: No service either cabin
8/8 AA 4295 DCA-EYW EMB-175: No liquor aboard. F got one drink then the FA hid in the back of the plane for the rest of the nearly 3 hour flight. No service at all in Y. Despite being over 1,000 miles no snack box or any food whatsoever.
8/9 AA 4289 EYW-CLT EMB-175: F got full drink service with liquor and refills but no food. Nothing at all in Y.
8/9 AA 1645 CLT-RDU A-319: F got large bottles of water on the ground. Better than nothing I guess.
8/8 AA 4407 RDU-PHL EMB-175: No service either cabin
8/8 AA 4613 PHL-DCA EMB-175: No service either cabin
8/8 AA 4295 DCA-EYW EMB-175: No liquor aboard. F got one drink then the FA hid in the back of the plane for the rest of the nearly 3 hour flight. No service at all in Y. Despite being over 1,000 miles no snack box or any food whatsoever.
8/9 AA 4289 EYW-CLT EMB-175: F got full drink service with liquor and refills but no food. Nothing at all in Y.
8/9 AA 1645 CLT-RDU A-319: F got large bottles of water on the ground. Better than nothing I guess.
Aug 10, 2020, 7:31 pm
#861
Join Date: Aug 2016
Location: SFO
Programs: AA,UA,AS
Posts: 319
Anyone else wonder if the "service only on request" is a transition to standard future service with fewer FA? AA has already made it known that there will be fewer FA in future. One way that could easily be managed is make all service on request only. From flying over the last couple of weeks, I think many people don't bother requesting. Maybe the expectation is that if drinks, etc aren't offered, most people won't request it?
Aug 10, 2020, 8:40 pm
#862
Join Date: Sep 2002
Location: District of Columbia
Programs: AA ExecPl, AT Gold, Hyatt Globalist, IHG Diamond, Hilton Diamond, National
Posts: 2,440
I was on a couple of Republic E175 United flights (CLT-ORD-DCA) and the flight attendants did full beverage service in F and non-alcoholic beverages in Y. Seems maybe it's just AA that doesn't care what Republic does with regard to inflight service.
Aug 10, 2020, 9:43 pm
#863
Join Date: Jul 2001
Programs: AA EP
Posts: 2,203
I remember UAs deli buffet in Y on lax jfk. As soon as the movie was over people would line up and go through the gallows to make sandwiches. this was in their 747 service.
Aug 10, 2020, 10:42 pm
#864
Join Date: Mar 2011
Location: NYC LAX RDU
Programs: US-Plt;Concierge key; American AAirpass; Delta Silver;Starwood - Platinum; Amex Cent
Posts: 710
MCI to CLT this week had fab crew. I wasn't drinking on a 2pm flight, but the guy next to me had 2 vodka sodas and she brought 2 minis and a can with the first round and 3 minis with a can on the 2nd round. Reminds me of the glory days of east coast flying on US Airways.
Aug 11, 2020, 4:31 am
#865
Suspended
Join Date: Sep 2006
Programs: AAdvantage PP
Posts: 13,913
Sadly AA lacks leadership and focus. The F cabin is catered with full beverages and ice. I don't understand this maybe you don't get a drink, or if you ask you get a drink, of you get a beverage without asking. These are in most cases your top customers in what surely what will become a very competitive world could be poached away by other carriers. What if DL status matched EXPs and provided a year free SC membership? Carriers are going to be desperate to re-capture higher spend flyers.
At no time after the FAs hand out beverages do they touch the contents. The risk of "transmission" must be something like .000001%. Leaving service standards up to individual FAs is a terrible idea.
At no time after the FAs hand out beverages do they touch the contents. The risk of "transmission" must be something like .000001%. Leaving service standards up to individual FAs is a terrible idea.
Aug 11, 2020, 8:06 am
#866
Join Date: Feb 2009
Location: PWM
Programs: AA Lifetime Gold, 1MM, Bonsai Plat-Pro, Bonvoy Gold, IHG Platinum
Posts: 381
Sadly AA lacks leadership and focus. The F cabin is catered with full beverages and ice. I don't understand this maybe you don't get a drink, or if you ask you get a drink, of you get a beverage without asking. These are in most cases your top customers in what surely what will become a very competitive world could be poached away by other carriers. What if DL status matched EXPs and provided a year free SC membership? Carriers are going to be desperate to re-capture higher spend flyers.
At no time after the FAs hand out beverages do they touch the contents. The risk of "transmission" must be something like .000001%. Leaving service standards up to individual FAs is a terrible idea.
At no time after the FAs hand out beverages do they touch the contents. The risk of "transmission" must be something like .000001%. Leaving service standards up to individual FAs is a terrible idea.
Aug 11, 2020, 8:19 am
#867
Join Date: Mar 2017
Location: Chicago
Programs: AAdvantage EXP | United Silver | HH Diamond | Bonvoy Platinum | Hyatt Explorist
Posts: 718
The CC pitch thing drives me INSANE. It's a pandemic so we cant provide you food or drink but we can provide you a paper application. Also were here for your safety. OK.
Aug 11, 2020, 8:34 am
#868
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
Has anyone tried requesting a beverage while the CC applications are being waved in your face down the aisle? That would be a hilarious and embarrassing predicament for the FA.....you want to hand a paper application to literally EVERYONE on the plane but are hesitant to bring me a Diet Coke?
Aug 11, 2020, 10:45 am
#869
Join Date: Feb 2009
Location: PWM
Programs: AA Lifetime Gold, 1MM, Bonsai Plat-Pro, Bonvoy Gold, IHG Platinum
Posts: 381
Has anyone tried requesting a beverage while the CC applications are being waved in your face down the aisle? That would be a hilarious and embarrassing predicament for the FA.....you want to hand a paper application to literally EVERYONE on the plane but are hesitant to bring me a Diet Coke?
Aug 11, 2020, 11:01 am
#870
Join Date: Dec 2005
Location: FLL
Programs: AA PLT 2.7 MM, DL GLD, UA Prem, BW Diamond, PC PLT, HH Diamond
Posts: 1,285
Have you ever been on a plane where nearly everyone fills out a CC application?
I have not.
But, I have been on a plane where nearly everyone partakes of the food and beverage service for which you do not have to wear a mask.
You are simplifying the situation to the point of absurdity then calling them to task for it.
FACE FACTS:
1) very few people ask for a CC application
2) Even is they do they keep their mask on.
3) If food and drink is offered most will partake and take off their mask to do so.
No comparison. Your argument is specious at best and absurd at the least.
I have not.
But, I have been on a plane where nearly everyone partakes of the food and beverage service for which you do not have to wear a mask.
You are simplifying the situation to the point of absurdity then calling them to task for it.
FACE FACTS:
1) very few people ask for a CC application
2) Even is they do they keep their mask on.
3) If food and drink is offered most will partake and take off their mask to do so.
No comparison. Your argument is specious at best and absurd at the least.