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Originally Posted by bscooter26
(Post 31146681)
Thanks, I suppose I figured as much. Anything to look out for regarding inventory as I get closer?
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Some more data points..... PPRO with about 6K rolling EQD as my 2018 Oz trip fell off last month. LAX-HKG Sat. 5/25. Flight was J7 the day before and there was even inventory in I (3 or 4 I can’t recall exactly) and a dozen unallocated seats. Drive up to LAX and arrive 4hrs before departure. Now J2 and 2 unallocated seats. Checked in at the airport (green cards have a sticker extension, so unable to check in online, hence 4hrs early). Get added to the upgrade list and my wife and I are now 1 and 2 of 6. About an hour later we drop to 3 and 4. Come boarding time, 1 and 2 clear, so we board when called. Settled into our seats in PE and some other passengers in the cabin are asking about upgrades and the crew mention the upgrade list and it’s order. About 10 mins before we close the doors the gate agent comes aboard and asks two different passengers who were part of a larger party in PE if they would like to move to J which they did. (as an aside, one other passenger was moved from Y to the last seat remaining in F!). I have no idea why the gate agent didn’t ask us as we were definitely next on the list. I refreshed the app several times before the door closed, but never saw anyone else with the check mark except 1 and 2 on the list. For the return on Mon 5/27, the flight was J7/I7 upon our arrival on the Sunday, but we still hadn’t cleared. Mid morning an EF C availability alert went off, so I checked and saw that the flight was C3, so I called AA and asked them to process the upgrade. The agent needed my credit card number as there was no record of it on the reservation which was strange as I had provided that information when submitting the miles + copay request months ago. I’m guessing it was also missing on the outbound request and the gate agent couldn’t be bothered to get it from us as we were already aboard and as it was close to departure time, skipped us. :( |
Originally Posted by Gabrca
(Post 31136070)
Just as an update, the flight was zeroed out in all classes about 3 days before departure. At check in they said economy was oversold, but 5 seats remained free in J. Ended up being number 1 on the list out of 8. As predicted, 5 upgrades cleared but only exactly 60 minutes before departure. T-2 driving to the airport, get a call from American, they want to offer me $400 per ticket for us to go on later flight. I'm think something is fishy here so I pass (I saw them give away 2 vouches for $800 on a LGA monday morning flight.. I refused, Mrs. Deac83 wanted to take money, I could see it unfolding we were going to get the UG's. Over sold flight in coach, what appears to be a half empty J (sure I now the seat map does not equal ticket sold but ...). Check-in T-20, still in coach. Get to Admirals Club, we are moved to J. Look at seat map, now only 3 open seats in J, but X now empty (assume they moved all of X into J. Sitting on the plane at 15 till departure, now X is full. What I took from all of this (and I've seen it on other trans-con flights), AA now will over sell Y and stop selling J and X. I'm missing the long game AA has for this, they are not offering to sell any of those empty J and X seats, but are happy to do last minute EVIP UGs and X to J free UGs. This entire process seems messed up now, AA was willing to pay us $800, when we had EVIP's in the queue that were going to clear. |
Originally Posted by deac83
(Post 31155105)
My related experience this past Sunday, Had to move from DFW-PHL-EDI do to maint delays on inbound aircraft. Took the only two 'open' seats on DFW-LHR flght 20. Only one of us had a seat initially confirmed. J=0, X=0 4hours before the flight.
What I took from all of this (and I've seen it on other trans-con flights), AA now will over sell Y and stop selling J and X. I'm missing the long game AA has for this, they are not offering to sell any of those empty J and X seats, but are happy to do last minute EVIP UGs and X to J free UGs. This entire process seems messed up now, AA was willing to pay us $800, when we had EVIP's in the queue that were going to clear. The pro-active calling of passengers is handled by a completely different 'same day' department which is an extension of customer relations. The purpose is to minimize impact and large payouts at the gate due to bumping rules. What you experienced clearly was a case of the right arm not talking to the left arm and some groups work off systems that do not have a overall picture of whats going on (Sabre vs SAGE vs others). |
As an EXP, using my SWU recently for flight from
SXM-MIA -. was initially told 1 seat left in Business - but finally someone else with a higher status (? a CK member?) cleared ahead of me MIA-CLT - cleared when purchasing the ticket CLT-SAN - again another failure Since the last 2 years, even as an EXP - clearing upgrades on both status or SWU has been very poor - I believe even the 100 hrs out upgrade for EXP is a fairytale from the past. Cheers! |
Originally Posted by nldogbert
(Post 31158198)
Snipped...
I believe even the 100 hrs out upgrade for EXP is a fairytale from the past. Cheers! SFO-DFW A321 DFW-MIA A332 (cleared [MENTION=878868]t10[/MENTION]0 hrs) MIA-STI 738 STI-MIA 738 (cleared [MENTION=878868]t10[/MENTION]0 hrs.) MIA-DFW 752 DFW-SFO A321 Ultimately, all legs cleared at the gate or during my connection flight. One just have to have faith... |
Originally Posted by nldogbert
(Post 31158198)
As an EXP, using my SWU recently for flight from
SXM-MIA -. was initially told 1 seat left in Business - but finally someone else with a higher status (? a CK member?) cleared ahead of me MIA-CLT - cleared when purchasing the ticket CLT-SAN - again another failure |
Originally Posted by bse118
(Post 31158840)
So you ended up burning an SWU on MIA-CLT? Ouch. :eek:
Cheers! |
Originally Posted by nldogbert
(Post 31158198)
I believe even the 100 hrs out upgrade for EXP is a fairytale from the past
Originally Posted by Zacnlinc
(Post 31158705)
It does exist... I was cleared two weeks ago at the 100 hr mark accordingly:
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Ditto; for Mrs Remedy & me (!). Short flight from PHX => BUR but nice none-the-less.
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I cleared phx-dfw yesterday and I cleared earlier on the week (Monday). I was very happy and pleased to be up front.
It seems odd that I get upgraded on a hub to hub flight on a Friday no less but Thursday this week I was number 12 on the list out of 25 for a 48 minute TUL-DFW hop. Crazy. |
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I cleared DCA-MIA for tomorrow at T-100 and then MIA-MSY for Thursday at T-100 today, so I guess it's *still* a YMMV situation. 🤷.♂️
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Originally Posted by FleyeSkyHigh
(Post 31157894)
You are correct. AA is definitely overselling Y into W/J and overselling W into J (thereby underselling J). Revenue management will only do it when Y is oversold and the goal is to claim revenue that otherwise would go unclaimed. It's my understanding that is largely a manual process and one that's not automated yet influenced by historical sales data based on day of week, time of year, time of day and prior year sales for the particular class. Incidentally the availability of C space is now nearly 100% automated by algorithm.
The pro-active calling of passengers is handled by a completely different 'same day' department which is an extension of customer relations. The purpose is to minimize impact and large payouts at the gate due to bumping rules. What you experienced clearly was a case of the right arm not talking to the left arm and some groups work off systems that do not have a overall picture of whats going on (Sabre vs SAGE vs others). |
Upgrade Y->J using SWU for AA 107 (LHR-JFK) on Sunday June 2nd: it cleared automatically around 4 hours before take-off.
I could see 8 biz seats available/not assigned on Expertflyer the day before, and it was showing as 'J4'. So far in 2019: 4/4 SWU on TATL flights cleared. ('low' EXP with ~14k$ spent in 2018 if I recall) |
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