Booking AA Award travel on Etihad / EY - [2015-17 ARCHIVE]
Jun 4, 2017, 9:36 pm
#2836
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Join Date: Jan 2002
Posts: 44,600
I've read the wiki and the last 10 pages or so... I have an MLE-xAUH-MEL itinerary on hold, unfortunately the AA callcentre can't see F on AUH-MEL leg even though EF is showing O2 and EY website shows guest seat available.
I did the booking on the Australian number, and have called back a 2nd time to get them to check again, but they can't see F seats on AUH-MEL for my date and the 3 dates before, but can for the day after. All dates are showing 2 F Award seats on EF and EY Website.
Any tricks/tips to help get these AUH-MEL booked into the F i can see available?
Update: I called again with some different dates where i could see availability, and same problem. she said yes, but as soon as she grabbed the MLE-AUH seat in F, then she couldn't add the AUH-MEL leg in F (but could in J).
If added the MLE-AUH leg in J then she could add the AUH-MEL leg in F (exact same flights both times)....
Anyone have any ideas? otherwise i'm going to have to 'put up' with MLE-AUH in J for the same price.
She confirmed she could book the 2 legs separate but would be 100K + 40K instead of 100k all the way
I did the booking on the Australian number, and have called back a 2nd time to get them to check again, but they can't see F seats on AUH-MEL for my date and the 3 dates before, but can for the day after. All dates are showing 2 F Award seats on EF and EY Website.
Any tricks/tips to help get these AUH-MEL booked into the F i can see available?
Update: I called again with some different dates where i could see availability, and same problem. she said yes, but as soon as she grabbed the MLE-AUH seat in F, then she couldn't add the AUH-MEL leg in F (but could in J).
If added the MLE-AUH leg in J then she could add the AUH-MEL leg in F (exact same flights both times)....
Anyone have any ideas? otherwise i'm going to have to 'put up' with MLE-AUH in J for the same price.
She confirmed she could book the 2 legs separate but would be 100K + 40K instead of 100k all the way
Jun 4, 2017, 11:14 pm
#2837
Join Date: Aug 2010
Programs: QF WP
Posts: 42
I suspect you meant MLE-MEL? if so it doesn't show anything. I didn't think it would be married sectors since they have no problems booking it as mixed J/F... Normally married sectors wouldn't be restricted only by class would it?Is there anyway around this or should i just settle for J/F?
Jun 4, 2017, 11:39 pm
#2838
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Join Date: Jan 2002
Posts: 44,600
AUH-MEL is the individual sector I suspect you meant MLE-MEL? if so it doesn't show anything. I didn't think it would be married sectors since they have no problems booking it as mixed J/F... Normally married sectors wouldn't be restricted only by class would it?
Is there anyway around this or should i just settle for J/F?
I suspect you meant MLE-MEL? if so it doesn't show anything. I didn't think it would be married sectors since they have no problems booking it as mixed J/F... Normally married sectors wouldn't be restricted only by class would it?Is there anyway around this or should i just settle for J/F?
That there is no availability showing for MLE-MEL would be consistent with what the agents are stating
Married sectors are vey much by class. You are needing the 1st class inventory for MLE-MEL via AUH. when searching for MLE-MEL, there could be inventory in different cabins
That there is O available from MLE-AUH and separately from AUH-MEL doesn't mean that O is necessarily available for MLE-MEL via AUH. That O is unavailable doesn't mean that I cannot be available
Jun 5, 2017, 3:06 am
#2839
Join Date: Aug 2010
Programs: QF WP
Posts: 42
I did mean MLE-MEL
That there is no availability showing for MLE-MEL would be consistent with what the agents are stating
Married sectors are vey much by class. You are needing the 1st class inventory for MLE-MEL via AUH. when searching for MLE-MEL, there could be inventory in different cabins
That there is O available from MLE-AUH and separately from AUH-MEL doesn't mean that O is necessarily available for MLE-MEL via AUH. That O is unavailable doesn't mean that I cannot be available
That there is no availability showing for MLE-MEL would be consistent with what the agents are stating
Married sectors are vey much by class. You are needing the 1st class inventory for MLE-MEL via AUH. when searching for MLE-MEL, there could be inventory in different cabins
That there is O available from MLE-AUH and separately from AUH-MEL doesn't mean that O is necessarily available for MLE-MEL via AUH. That O is unavailable doesn't mean that I cannot be available
Sounds like i'll have to suck it up and take the MLE-AUH in J
For what it's worth I had no problems booking MEL-xAUH-MLE in F as a single ticket
Jun 5, 2017, 7:05 am
#2841
Join Date: Aug 2010
Programs: QF WP
Posts: 42
Ok thank you. Interesting why they would do that, marry the O to I... I wonder if I tried to book with VA if they would have the same problem (but i'm avoiding them as it will be 900AUD taxes one way per person vs 100AUD with AA).
Sounds like i'll have to suck it up and take the MLE-AUH in J
For what it's worth I had no problems booking MEL-xAUH-MLE in F as a single ticket
Sounds like i'll have to suck it up and take the MLE-AUH in J
For what it's worth I had no problems booking MEL-xAUH-MLE in F as a single ticket
So now I have MLE-AUH-SYD in F all the way, but another roadblock is he couldn't add SYD-MEL on QF to get me home to MEL. He could only see morning flights (11AM latest which would misconnect) despite there being availability for all QF flights on AA website later in the day. He confirmed he could see the SYD-MEL award if he did a new booking, but couldn't add it to my EY booking so said it would be an extra 20k to get the SYD-MEL.
Any way around this or am i stuck with booking myself home from SYD?
Jun 5, 2017, 8:00 am
#2842
Join Date: Jun 2015
Posts: 644
With the current Qatar fiasco is it possible that Etihad will start cancelling already booked award tickets using AA miles because they will now have huge traffic for paid tickets?
Jun 5, 2017, 8:06 am
#2843
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This is a large, unwieldy and emerging issue, will take a while to get a good picture of what it all means.
Jun 5, 2017, 8:15 am
#2844
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Improbable scenario -- about as likely as that of seeing Rudolph the red-nose reindeer flying just outside the window of an EY flight over Saudi Arabia.
Jun 5, 2017, 3:23 pm
#2845
Join Date: May 2013
Posts: 190
I have two F class tickets (my wife and I) from AUH to SFO. I'm planning to call and pick my seats soon. Is it worth it to take the center 2 seats as a couple? It does seem convenient but having a window seat would be nice too.
Jun 5, 2017, 3:39 pm
#2846
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Absolutely, we've done both and prefer 2DG which has more than enough space. If the cabin is not full that day, ask your FA to make your bed in one of the adjacent unoccupied window seats so you can sample both and be together most of the flight.
Last edited by SFO777; Jun 5, 2017 at 5:26 pm
Jun 5, 2017, 5:25 pm
#2847
Join Date: Oct 2005
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Data point:
1. Found EY availability on EY website for JFK-AUH-MLE in J
2. Called AA AUS (pressed Option 2: General Reservations). Could only see Y for the JFK-AUH segment (but J for AUH-MLE). No thanks.
3. Hung up, and called AA AUS (pressed Option 3: AAdvantage desk), saw J for both segments and held award.
This is my fourth time in the past 18 months redeeming AA miles for EY premium cabin -- and this is the first time I've encountered AA AUS not being able to see availability (and I never bother with AA US anymore, except to ticket). Fortunately, good ol' HUCA fixed that issue!
1. Found EY availability on EY website for JFK-AUH-MLE in J
2. Called AA AUS (pressed Option 2: General Reservations). Could only see Y for the JFK-AUH segment (but J for AUH-MLE). No thanks.
3. Hung up, and called AA AUS (pressed Option 3: AAdvantage desk), saw J for both segments and held award.
This is my fourth time in the past 18 months redeeming AA miles for EY premium cabin -- and this is the first time I've encountered AA AUS not being able to see availability (and I never bother with AA US anymore, except to ticket). Fortunately, good ol' HUCA fixed that issue!
Jun 6, 2017, 12:09 pm
#2848
Join Date: May 2017
Programs: UA, Latam, Delta, AA
Posts: 106
The CC will see the same amount of pts that I see under EY's website, correct?
I'm finding JFK-MLE one way for 64k in Guest Economy for one pax...does that seem about right for EY?
I'm finding JFK-MLE one way for 64k in Guest Economy for one pax...does that seem about right for EY?
Jun 7, 2017, 4:39 am
#2849
Join Date: Nov 2010
Programs: IHG Platinum
Posts: 1,066
Would an AA award booking on EY that is changed to RJ + EY attract the $150 fee if origin and destination are the still the same?
Jun 7, 2017, 7:23 am
#2850
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