Booking AA Award travel on Etihad / EY - [2015-17 ARCHIVE]
May 24, 2017, 9:46 am
#2791
Join Date: Sep 2009
Location: Durham, NC USA
Programs: AA EXP and 1MM, UA 1K, HH Lifetime Diamond
Posts: 424
Just booked two first class redemption tickets SYD-AUH-JFK, all on A380. Had to call the Australian number as the US could not see availability.
Total of 430,000 miles but I could not get a business or first sAAver redemption directly from Australia. Since AA wanted 500,000 for AAnytime in business and 600,000 for first, it was a no-brainer.
Total of 430,000 miles but I could not get a business or first sAAver redemption directly from Australia. Since AA wanted 500,000 for AAnytime in business and 600,000 for first, it was a no-brainer.
May 29, 2017, 6:14 am
#2792
Join Date: Feb 2002
Location: USA
Programs: AA2, DL2, Amtrak2, US2, SPG1, MAR2
Posts: 2,550
Point of reference:
1) Saw GuestFirst availability AUH-JFK on EY website
2) Called AA US and they could only see Y availability
3) Called AA AU, pressed option 3 (Advantage) and they could also not see F
4) Called AA AU, pressed option 2 (Res) and they could also not see F
So no luck (yet)
1) Saw GuestFirst availability AUH-JFK on EY website
2) Called AA US and they could only see Y availability
3) Called AA AU, pressed option 3 (Advantage) and they could also not see F
4) Called AA AU, pressed option 2 (Res) and they could also not see F
So no luck (yet)
May 29, 2017, 4:22 pm
#2793
Join Date: Sep 2008
Location: The Front Cabin.
Programs: AA EXP; DL Gold; PC Plat; SPG Gold; HHonors Gold
Posts: 318
Data point:
1. Found EY availability on EY website for JFK-AUH-MLE in J
2. Called AA AUS (pressed Option 2: General Reservations). Could only see Y for the JFK-AUH segment (but J for AUH-MLE). No thanks.
3. Hung up, and called AA AUS (pressed Option 3: AAdvantage desk), saw J for both segments and held award.
This is my fourth time in the past 18 months redeeming AA miles for EY premium cabin -- and this is the first time I've encountered AA AUS not being able to see availability (and I never bother with AA US anymore, except to ticket). Fortunately, good ol' HUCA fixed that issue!
1. Found EY availability on EY website for JFK-AUH-MLE in J
2. Called AA AUS (pressed Option 2: General Reservations). Could only see Y for the JFK-AUH segment (but J for AUH-MLE). No thanks.
3. Hung up, and called AA AUS (pressed Option 3: AAdvantage desk), saw J for both segments and held award.
This is my fourth time in the past 18 months redeeming AA miles for EY premium cabin -- and this is the first time I've encountered AA AUS not being able to see availability (and I never bother with AA US anymore, except to ticket). Fortunately, good ol' HUCA fixed that issue!
May 30, 2017, 5:31 pm
#2794
Join Date: May 2016
Programs: BA G CX S AS G DL PM
Posts: 127
AA Etihad Award AUH-SIN-HKG-PEK F
I am veryyyy confused... I called AA Agents(around the globe) several times - some did not see availability at all, and some only have availability for 1 leg etc. I checked on Etihad website - 2 guest seats are wide open, and with HKG-PEK - every single flight has 2 F open according to BA. And more puzzling - some agents priced it as 82.5 K, saying it has to be broken down into 2 legs... This does not exceed MPM, and it does not violate their routing rules. Why are they showing this?
May 30, 2017, 5:49 pm
#2795
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,046
I am veryyyy confused... I called AA Agents(around the globe) several times - some did not see availability at all, and some only have availability for 1 leg etc. I checked on Etihad website - 2 guest seats are wide open, and with HKG-PEK - every single flight has 2 F open according to BA. And more puzzling - some agents priced it as 82.5 K, saying it has to be broken down into 2 legs... This does not exceed MPM, and it does not violate their routing rules. Why are they showing this?
May 30, 2017, 6:39 pm
#2796
Join Date: Apr 2001
Location: Austin
Posts: 4,629
I agree that its likely to be a no published fare issue with the higher quoted number of miles.
May 30, 2017, 7:14 pm
#2797
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
I am veryyyy confused... I called AA Agents(around the globe) several times - some did not see availability at all, and some only have availability for 1 leg etc. I checked on Etihad website - 2 guest seats are wide open, and with HKG-PEK - every single flight has 2 F open according to BA. And more puzzling - some agents priced it as 82.5 K, saying it has to be broken down into 2 legs... This does not exceed MPM, and it does not violate their routing rules. Why are they showing this?
/Moderator
May 30, 2017, 10:00 pm
#2798
Join Date: Aug 2016
Programs: AAdvantage, UR
Posts: 18
Honeymoon booked
AUS->DFW AA F
DFW->AUH EY F (77L)
AUH->MLE EY F
Then
MLE->AUH J
AUH->JFK F (A380)
LGA->DFW F
DFW->AUS F
So excited to get to fly the A380! Took a few calls to Australia at midnight CST when award availability released. The 77L was much easier than getting the A380, but it worked out! 460,000 AA miles but will be well worth it.
AUS->DFW AA F
DFW->AUH EY F (77L)
AUH->MLE EY F
Then
MLE->AUH J
AUH->JFK F (A380)
LGA->DFW F
DFW->AUS F
So excited to get to fly the A380! Took a few calls to Australia at midnight CST when award availability released. The 77L was much easier than getting the A380, but it worked out! 460,000 AA miles but will be well worth it.
May 31, 2017, 6:26 am
#2799
Join Date: Mar 2011
Location: NY, NY
Posts: 695
Honeymoon booked
AUS->DFW AA F
DFW->AUH EY F (77L)
AUH->MLE EY F
Then
MLE->AUH J
AUH->JFK F (A380)
LGA->DFW F
DFW->AUS F
So excited to get to fly the A380! Took a few calls to Australia at midnight CST when award availability released. The 77L was much easier than getting the A380, but it worked out! 460,000 AA miles but will be well worth it.
AUS->DFW AA F
DFW->AUH EY F (77L)
AUH->MLE EY F
Then
MLE->AUH J
AUH->JFK F (A380)
LGA->DFW F
DFW->AUS F
So excited to get to fly the A380! Took a few calls to Australia at midnight CST when award availability released. The 77L was much easier than getting the A380, but it worked out! 460,000 AA miles but will be well worth it.
May 31, 2017, 10:49 am
#2800
Join Date: Sep 2005
Location: Columbia, SC
Programs: AA Plat, SPG/Marriot Gold, HHonors Diamond, Hyatt Expl
Posts: 2,363
Data point: I was just able to place on hold SYD-AUH in F for a date later in the fall through calling the regular US-based call center. I gave the agent origin, destination, date, and class of service and she quoted me the availability that matched what EF showed me. Two F on hold while I deal with the other arrangements!
May 31, 2017, 3:45 pm
#2801
Join Date: Oct 2015
Location: Omaha, NE
Programs: Marriott Gold, Delta, AMEX Membership Rewards
Posts: 140
How long does it normally take for you AA award to ticket with EY? I swear my award has been "On request" for almost two weeks now.
May 31, 2017, 3:47 pm
#2802
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,605
At 2 weeks, I would be telephoning and seeing what the problem is
May 31, 2017, 5:35 pm
#2803
Join Date: Mar 2008
Location: New Zealand
Programs: AA ExPlat
Posts: 184
how many points for F redemption LHR to SYD on Etihad
HI
I looked at the AA partner award redemption chart and it says Europe to SWP is 115,000 points LHR SYD one-way in F ...
Called Aadvantage and told will be 162,500 as 2 separate awards needed even though Etihad publish a through fare LHR to SYD
Is this correct?
Have had a look on AA website and not been able to find anything that says this but agent was adamant
I could do on Qatar or Qantas via Doha and Dubai for 115,000 miles ...
Thanks in advance
I looked at the AA partner award redemption chart and it says Europe to SWP is 115,000 points LHR SYD one-way in F ...
Called Aadvantage and told will be 162,500 as 2 separate awards needed even though Etihad publish a through fare LHR to SYD
Is this correct?
Have had a look on AA website and not been able to find anything that says this but agent was adamant
I could do on Qatar or Qantas via Doha and Dubai for 115,000 miles ...
Thanks in advance
May 31, 2017, 5:55 pm
#2804
Join Date: Jul 2001
Programs: AA EP
Posts: 2,203
Correct. EY would be 2 awards. QF and AqR would be 1 award
HI
I looked at the AA partner award redemption chart and it says Europe to SWP is 115,000 points LHR SYD one-way in F ...
Called Aadvantage and told will be 162,500 as 2 separate awards needed even though Etihad publish a through fare LHR to SYD
Is this correct?
Have had a look on AA website and not been able to find anything that says this but agent was adamant
I could do on Qatar or Qantas via Doha and Dubai for 115,000 miles ...
Thanks in advance
I looked at the AA partner award redemption chart and it says Europe to SWP is 115,000 points LHR SYD one-way in F ...
Called Aadvantage and told will be 162,500 as 2 separate awards needed even though Etihad publish a through fare LHR to SYD
Is this correct?
Have had a look on AA website and not been able to find anything that says this but agent was adamant
I could do on Qatar or Qantas via Doha and Dubai for 115,000 miles ...
Thanks in advance
May 31, 2017, 6:25 pm
#2805
Join Date: Feb 2015
Posts: 539
AA has a few random routing rules for award travel. One is that you can't transit a third region (Middle East) between two regions (Europe & Australia). They also have exceptions though and one is that you can fly that route on QR or European carriers. But not EY.