Jan 2, 2016, 5:51 pm
Last edit by: JDiver
AA Predeparture Beverages: When, What and Why not?
NOTE: Due to PDB service cancellation, this thread will rest until PDB resumption.
Older posts can be read in the archived thread here.NOTE: Due to PDB service cancellation, this thread will rest until PDB resumption.
Post by brc757rr, July 2015:
Originally Posted by AA policy regarding PDB
Pre-departure beverages are expected to be offered on all flights. On domestic flights, customers should be offered a beverage of choice. On international flights with bonded liquor, we offer a choice of orange juice, water, sparkling water, sparkling wine and mimosas and will fulfill requests for non alcoholic beverages of choice provided that supplies can be obtained without opening bonded carts and carriers. If pre-departure beverages cannot be served because of operational reasons, flight attendants are expected to apologize to customers and advise that beverages will be served as soon as possible after take off.
I was able to receive the exact language of the company policy from American Airlines today via Twitter regarding PDB's. I was actually quite impressed they followed up with me regarding a conversation that started a few days ago. I also received a nice note from Hector Adler who I also reached out to who said that pre-departure services were discussed at great length at a meeting late last week. Let's hope things begin to improve and if not we continue to press the FA's to follow company policy.
...
So there you have it.
...
So there you have it.
Originally Posted by RogerD408
Did a little searching on Twitter. A good hashtag could be just #PDBServed and the condition listed before that. So, something like:
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
Predeparture Drinks / Beverage (PDB) - When, What and Why Not? (consolidated)
Jun 19, 2019, 7:13 am
#1201
Join Date: Feb 2008
Location: LAX/ORD/HNL
Programs: AA EXP, 4.6 MM, LT Pt, HH Diamond, Marriott Titanium
Posts: 443
6/18/19, AA 2601, LAX to ATL, 738, full PDB and the inflight service was very good.
Jun 19, 2019, 2:33 pm
#1202
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
6/15 AA 665 CLT-DFW A-321: Full PDB
6/15 AA 997 DFW-EZE 788: OJ/Water/Sparkling Wine
6/18 AA 900 EZE-MIA 777: OJ/Water/Sparkling Wine
6/19 AA 1796 MIA-RDU 738: OJ/Water
6/15 AA 997 DFW-EZE 788: OJ/Water/Sparkling Wine
6/18 AA 900 EZE-MIA 777: OJ/Water/Sparkling Wine
6/19 AA 1796 MIA-RDU 738: OJ/Water
Jun 23, 2019, 7:42 am
#1203
Join Date: May 2012
Posts: 56
6/22/19. AA1729/AA1634. SBA/PHX/DCA
Full PDBs and great service on both flights.
Full PDBs and great service on both flights.
Jun 23, 2019, 3:31 pm
#1204
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
6/22
AA 260 MCO-MIA 737-800: Full PDB
Surprising too as it was a full 738 etc. etc.
Surprising too as it was a full 738 etc. etc.
Jun 23, 2019, 4:31 pm
#1205
Join Date: Nov 2018
Programs: Global Entry
Posts: 125
What does a full PDB entail? Basically if they serve alcohol, that makes it a full PDB?
Jun 23, 2019, 5:54 pm
#1207
Join Date: Nov 2018
Programs: Global Entry
Posts: 125
so how do you know if it's actually a "full" PDB? you just ask FAs if it's a full PDB? lol don't FAs usually just ask "can I get you something to drink?" I don't see how one could conclude from that question alone whether it's truly a full PDB.
Jun 23, 2019, 6:14 pm
#1208
Join Date: Sep 2009
Location: Global
Posts: 5,998
If they ask you what you want to drink it is Full PDB.
Jun 24, 2019, 8:43 am
#1209
Original Poster
Join Date: Mar 2010
Location: DEN
Programs: Double OWE (AA EXP, QF Plat), FI Gold
Posts: 1,887
There are various scenarios:
- Nothing. No water, no juice, nada. Not a full PDB.
- A pre-loaded tray with (normally) water and juice is passed through the cabin and special requests are not accommodated. Not a full PDB.
- A pre-loaded tray with water, juice, and sparkling wine is passed through the cabin and special requests are not accommodated. Not a full PDB even though alcohol is on the tray. Normally mid- to long-haul J and F and transcon.
- A pre-loaded tray with (normally) water and juice is passed through the cabin and special requests are accommodated. Full PDB (though often a reluctant one since the tray is meant to silence the requests).
- Pax are asked individually what they would like to drink and all orders are accommodated (within reason). Full PDB.
Last edited by zpaul; Jun 24, 2019 at 10:00 am
Jun 24, 2019, 9:09 am
#1210
Join Date: Feb 2008
Location: LAX/ORD/HNL
Programs: AA EXP, 4.6 MM, LT Pt, HH Diamond, Marriott Titanium
Posts: 443
6/23/19, AA 1409, ATL to LAX, 738, PDB consisted of OJ or water, inflight service was just adequate.
Jun 26, 2019, 5:07 am
#1211
Join Date: May 2012
Posts: 56
6/ 24/19. AA2150. DCA/BOS
Full PDBs a from a fantastic shuttle crew.
Full PDBs a from a fantastic shuttle crew.
Jun 26, 2019, 9:00 am
#1212
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
AA 1537 RDU-ORD 737-800: Full PDB
My good luck continues, this route often doesn't get it because it's a quick turn around and the flight is usually full.
My good luck continues, this route often doesn't get it because it's a quick turn around and the flight is usually full.
Jun 29, 2019, 10:42 am
#1213
Join Date: Oct 2010
Location: SEA
Programs: UA 1K, AS MVPG, DL GM, Marriott Titanium, Hilton Diamond
Posts: 2,266
AA738 ATL-DFW no PDB despite ample time and nobody in aisle - another pAAthetic AA experience
Honestly this is a great reminder why I no longer fly this carrier unless absolutely need to - AA is the joke of the US majors - Spirit and Southwest provide better service and reliability at this point.
Honestly this is a great reminder why I no longer fly this carrier unless absolutely need to - AA is the joke of the US majors - Spirit and Southwest provide better service and reliability at this point.
Last edited by GYEWorldTraveler; Jun 29, 2019 at 8:17 pm
Jul 5, 2019, 2:28 pm
#1214
Join Date: Apr 2016
Location: San Diego
Programs: Plat Pro AAdvantage, but defected to BAEC
Posts: 1,222
AA 1936 SAN-CLT July 2nd. Full PDB service from a wonderful CLT crew. Flight was late in departing by about 15 mins which is better than we were expecting when we headed to the airport. Metal was changed 3 times in the interim, (was initially LUS321 coming in from PHL, and then swapped to a LUS321 from CLT that was not scheduled to arrive into SAN until after our scheduled departure so ended up on a LAA321with IFE and power, so best of both worlds with the metal and crew. The flight was made even better as no inflight credit card pitch.
AA 895 CLT-CUN July 3 Another full PBD service from another good CLT based crew, thought this lot made up for the lack of the credit card pitch for the previous flight. They made an announcement shortly after take off to listen out for an amazing new offer. Got the full spiel about 40 mins out from CUN about the now 60K miles on offer. and then another follow up with about 15 mins to go.
AA 895 CLT-CUN July 3 Another full PBD service from another good CLT based crew, thought this lot made up for the lack of the credit card pitch for the previous flight. They made an announcement shortly after take off to listen out for an amazing new offer. Got the full spiel about 40 mins out from CUN about the now 60K miles on offer. and then another follow up with about 15 mins to go.
Jul 8, 2019, 9:55 am
#1215
Join Date: Jun 2006
Posts: 78
6/28 - DCA-XNA #3494 (Envoy) - wonderful crew as usual on this flight. We were served full PDB and FA offered refills during a ground delay sparked (so to speak) by lightning in the area. (FWIW, pilot also kept us VERY updated on what was going on, which I very much appreciated.)