Jan 2, 2016, 5:51 pm
Last edit by: JDiver
AA Predeparture Beverages: When, What and Why not?
NOTE: Due to PDB service cancellation, this thread will rest until PDB resumption.
Older posts can be read in the archived thread here.NOTE: Due to PDB service cancellation, this thread will rest until PDB resumption.
Post by brc757rr, July 2015:
Originally Posted by AA policy regarding PDB
Pre-departure beverages are expected to be offered on all flights. On domestic flights, customers should be offered a beverage of choice. On international flights with bonded liquor, we offer a choice of orange juice, water, sparkling water, sparkling wine and mimosas and will fulfill requests for non alcoholic beverages of choice provided that supplies can be obtained without opening bonded carts and carriers. If pre-departure beverages cannot be served because of operational reasons, flight attendants are expected to apologize to customers and advise that beverages will be served as soon as possible after take off.
I was able to receive the exact language of the company policy from American Airlines today via Twitter regarding PDB's. I was actually quite impressed they followed up with me regarding a conversation that started a few days ago. I also received a nice note from Hector Adler who I also reached out to who said that pre-departure services were discussed at great length at a meeting late last week. Let's hope things begin to improve and if not we continue to press the FA's to follow company policy.
...
So there you have it.
...
So there you have it.
Originally Posted by RogerD408
Did a little searching on Twitter. A good hashtag could be just #PDBServed and the condition listed before that. So, something like:
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
Predeparture Drinks / Beverage (PDB) - When, What and Why Not? (consolidated)
Jul 23, 2019, 11:50 pm
#1231
Join Date: Jan 2012
Location: OC, CA
Programs: AA EXP, 2MM, HH Diamond
Posts: 832
7/21 SNA-PHX full PDB
7/21 PHX-SFO full PDB
7/21 PHX-SFO full PDB
Jul 24, 2019, 12:46 am
#1232
Join Date: Sep 2014
Location: between MUC and NUE
Programs: BA Gold, LH Senator
Posts: 423
Probably a stupid question: Are they even allowed to serve alcoholic drinks as PDB on flights between the US and Canada or are there any customs or tax regulations forbidding this?
Jul 24, 2019, 3:05 pm
#1233
Join Date: Aug 2005
Posts: 102
Atlanta to lax: nothing
AA 2737, July 24, Atlanta to LAX, nothing, not even water, offered. Disappointing.
Jul 24, 2019, 4:39 pm
#1234
Join Date: Sep 2009
Location: Global
Posts: 5,998
JFK-MIA
AA1571, water/oj only.
Service in the air was good.
AA1571, water/oj only.
Service in the air was good.
Jul 25, 2019, 7:55 am
#1235
Join Date: Dec 2008
Posts: 505
7/18 DCA-ORD B738 Full PDB
7/21 ORD-DCA B738 Full PDB
Friendly and proficient service both ways, even with the outbound not being catered at DCA due to weather IRROPS. As a UA flyer, I'm always pleasantly surprised at how much better AA is (for the handful of flights I take per year).
7/21 ORD-DCA B738 Full PDB
Friendly and proficient service both ways, even with the outbound not being catered at DCA due to weather IRROPS. As a UA flyer, I'm always pleasantly surprised at how much better AA is (for the handful of flights I take per year).
Jul 25, 2019, 6:06 pm
#1236
Join Date: Dec 2013
Location: ORD, sadly...
Programs: AA Exec Plat
Posts: 599
7/25 3889 (Envoy) OMA-ORD: Prompt full PDB from an awesome, super professional FA.
Jul 29, 2019, 9:22 am
#1237
Join Date: Sep 2000
Location: DCA/IAD
Programs: AA EXP; 1W Emerald; HHonors Diamond; Marriott Gold; UA dirt
Posts: 7,819
You know it’s going to be a good flight when your CLT-SFO crew finishes boarding and then holds the plane so we can have enough drink mixers for the flight! Rock on!
Jul 29, 2019, 9:37 am
#1238
Join Date: Aug 2007
Location: NYC
Programs: AA EXP/OWE, Marriott Ambassador
Posts: 880
Jul 29, 2019, 4:57 pm
#1239
Join Date: Oct 2008
Location: Phoenix, AZ, USA
Programs: DL, HH, Bonvoy
Posts: 204
7/24 AA515 PHX > CUN - Full service
7/29 AA1343 CUN > DFW - OJ and water
7/29 AA1885 DFW > PHX - OJ and water
7/29 AA1343 CUN > DFW - OJ and water
7/29 AA1885 DFW > PHX - OJ and water
Jul 29, 2019, 8:00 pm
#1240
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
7/27 AA 1599 SNA-DFW 737-800: No PDB 
7/27 AA 1010 DFW-STL MD-80: Full PDB ^^
7/27 AA 1010 DFW-STL MD-80: Full PDB ^^
Jul 30, 2019, 11:06 am
#1241
Join Date: Jan 2019
Location: HAM
Programs: BA Gold, A3*G, LH FTL, IHG Diamond
Posts: 304
7/28 AA 1194 MIA - MCO nothing, despite a 20 min delay while still being at the gate in MIA
7/28 AA 2757 MCO - LAX nothing, people had spend a 2.5 h weather delay in the airport (AC long closed) so maybe at least some water or juice would have been appreciated...
7/28 AA 2757 MCO - LAX nothing, people had spend a 2.5 h weather delay in the airport (AC long closed) so maybe at least some water or juice would have been appreciated...
Jul 30, 2019, 12:30 pm
#1242
Join Date: Apr 2006
Location: ASE
Programs: UA 1MM, AA1MM PLTPRO, Hertz PC, National EXC, Hyatt Explorist, Hilton/Marriott Gold, IHG Platinum
Posts: 3,357
ASE-PHX - Skywest CR7 (6 seat F-cabin) - PDB of choice! Once in the air, thanked for being an Executive Platinum - can't remember the last time that happened on AA! ^^
PHX-LAS - LUS A319 - PDB of choice! ^
PHX-LAS - LUS A319 - PDB of choice! ^
Last edited by UAPremierGuy; Jul 30, 2019 at 4:19 pm
Jul 30, 2019, 6:37 pm
#1243
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
7/30 AA 2030 DCA-CLT A-319: Full PDB
Jul 30, 2019, 7:02 pm
#1244
Join Date: Dec 2002
Location: La Conner, WA
Programs: IHGPlatinum, Marriott Silver
Posts: 158
7/30/19:
AA2504 SLC-DFW 738: Full PDB
AA4024 (Envoy) DFW-GRR E175: Full PDB
AA2504 SLC-DFW 738: Full PDB
AA4024 (Envoy) DFW-GRR E175: Full PDB
Last edited by AkWxMan; Jul 30, 2019 at 7:10 pm
Jul 30, 2019, 7:41 pm
#1245
Join Date: Aug 2009
Location: ILM/STT
Programs: AA Exp, Admirals Club
Posts: 192
7/26/19
ILM to CLT AA0439 full PDB
Doubles after take off. Full cans of mixer.
CLT to LAS 776 full PDB
7/30/19
LAS to CLT 1665 nothing offered, water would have been great. Orders right after take off. Doubles when delivered.
Didn’t make first for final leg.
ILM to CLT AA0439 full PDB
Doubles after take off. Full cans of mixer.
CLT to LAS 776 full PDB
7/30/19
LAS to CLT 1665 nothing offered, water would have been great. Orders right after take off. Doubles when delivered.
Didn’t make first for final leg.