Jan 2, 2016, 5:51 pm
Last edit by: JDiver
AA Predeparture Beverages: When, What and Why not?
NOTE: Due to PDB service cancellation, this thread will rest until PDB resumption.
Older posts can be read in the archived thread here.NOTE: Due to PDB service cancellation, this thread will rest until PDB resumption.
Post by brc757rr, July 2015:
Originally Posted by AA policy regarding PDB
Pre-departure beverages are expected to be offered on all flights. On domestic flights, customers should be offered a beverage of choice. On international flights with bonded liquor, we offer a choice of orange juice, water, sparkling water, sparkling wine and mimosas and will fulfill requests for non alcoholic beverages of choice provided that supplies can be obtained without opening bonded carts and carriers. If pre-departure beverages cannot be served because of operational reasons, flight attendants are expected to apologize to customers and advise that beverages will be served as soon as possible after take off.
I was able to receive the exact language of the company policy from American Airlines today via Twitter regarding PDB's. I was actually quite impressed they followed up with me regarding a conversation that started a few days ago. I also received a nice note from Hector Adler who I also reached out to who said that pre-departure services were discussed at great length at a meeting late last week. Let's hope things begin to improve and if not we continue to press the FA's to follow company policy.
...
So there you have it.
...
So there you have it.
Originally Posted by RogerD408
Did a little searching on Twitter. A good hashtag could be just #PDBServed and the condition listed before that. So, something like:
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
Predeparture Drinks / Beverage (PDB) - When, What and Why Not? (consolidated)
Sep 20, 2019, 8:47 am
#1291
Join Date: Mar 2019
Programs: AA EXP and Marriott Titanium
Posts: 776
9/20 AA 2470 ORD-DEN Full PDB
Sep 20, 2019, 8:53 am
#1292
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
SXM-MIA LAA 75L boarding via 2L
MIA-JFK LAA 738
Both full PDB
MIA-JFK LAA 738
Both full PDB
Sep 20, 2019, 9:07 am
#1293
Join Date: Mar 2015
Location: Austin, TX - AUS
Programs: AA Platinum, Hilton, Hyatt, IHG, Marriott
Posts: 1,625
9/16:
AA3977 FCA-DFW: full PDB
AA2636 DFW-AUS: full PDB
AA3977 FCA-DFW: full PDB
AA2636 DFW-AUS: full PDB
Sep 20, 2019, 9:19 am
#1294
Join Date: Mar 2010
Location: ORD
Programs: AA EXP, AA 3M Bonvoy Titanium Elite
Posts: 110
9/18 358-ORD-LGA Full PDB- Recognized one of the FAs when boarding and knew it would be great. Second round PDB waiting for pilots
9/19 380 LGA-ORD Full PDB and GREAT service
9/19 380 LGA-ORD Full PDB and GREAT service
Sep 20, 2019, 2:26 pm
#1295
Join Date: Apr 2009
Programs: American EXP; British Airways Gold
Posts: 1,896
9/18 AA0340 LAX-MIA LAA321 Tray of sparkling wine or OJ.
9/18 AA1254 MIA-SJU LAA 321 No PDB.
9/18 AA1209 SJU-MIA LAA 321 Tray of water with ice.
9/18 AA2289 MIA-LAX LUS321 No PDB. While plane being catered, lead FA cut her hand on galley cabinet door handle; crew and gate staff discussions ensued about location of first-aid kit and whether to call paramedics. One bandage later, flight departed.
9/18 AA1254 MIA-SJU LAA 321 No PDB.
9/18 AA1209 SJU-MIA LAA 321 Tray of water with ice.
9/18 AA2289 MIA-LAX LUS321 No PDB. While plane being catered, lead FA cut her hand on galley cabinet door handle; crew and gate staff discussions ensued about location of first-aid kit and whether to call paramedics. One bandage later, flight departed.
Sep 21, 2019, 9:26 am
#1296
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
9/20 AA 1643 ATL-CLT 737-800: Full PDB despite delay
9/10 AA 1794 CLT-RDU A-320: Full PDB
I really think AA is getting better at this, I haven't missed a PDB in months and I've been on all routes, all aircraft, delays, no delays etc.
9/10 AA 1794 CLT-RDU A-320: Full PDB
I really think AA is getting better at this, I haven't missed a PDB in months and I've been on all routes, all aircraft, delays, no delays etc.
Sep 21, 2019, 11:00 am
#1297
Join Date: Sep 2009
Location: Global
Posts: 5,998
9/6 AA 683 RDU-CLT A-320: Full PDB ^^
9/6 AA 1925 CLT-LAX A-321: Full PDB ^^
9/8 AA 2543 LAX-DFW 789: Full PDB ^^ (This flight was delayed too)
9/8 AA 1155 DFW-RDU 738: Full PDB ^^ (This flight was delayed due to later crew AND later catering)
Nice reminder of what AA can be like
9/6 AA 1925 CLT-LAX A-321: Full PDB ^^
9/8 AA 2543 LAX-DFW 789: Full PDB ^^ (This flight was delayed too)
9/8 AA 1155 DFW-RDU 738: Full PDB ^^ (This flight was delayed due to later crew AND later catering)
Nice reminder of what AA can be like
Sep 22, 2019, 7:40 pm
#1298
Join Date: Jul 2017
Location: California
Programs: AA EXP; Hyatt Globalist; Marriott Bonvoy Titanium Elite
Posts: 1,970
Been flying between ONT and DFW and ONT to AUS via DFW recently. Two of the last four flights have had no PDB, two others have had water/OJ as the only choice. The streak is over.
Sep 23, 2019, 2:08 pm
#1299
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
Awesome run.... but the vast majority of these are pmUS. So while I hope you are correct, I think you are seeing the pmUS routes that are still delivering full PDB. Whereas I have been flying more pmAA routes lately and have gotten the tray of water/oj almost without exception; Requests for a different drink have been met with 50/50 yes/no, most with attitude.
9/21 AA 2472 RDU-DFW 737-800: Full PDB
9/21 AA 3209 DFW-COU CRJ-700: Full PDB
9/22 AA 4343 MCI-MIA EMB-175: Full PDB
9/22 AA 1286 MIA-RDU A-319: Full PDB
Crew on RDU-DFW had old AA scissor logo badges, one crew member on MIA-RDU had the old wreath at the collar style uniform on.
Sep 23, 2019, 5:01 pm
#1300
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
Well I'm going to have to supply some further data that disagrees with you:
9/21 AA 2472 RDU-DFW 737-800: Full PDB
9/21 AA 3209 DFW-COU CRJ-700: Full PDB
9/22 AA 4343 MCI-MIA EMB-175: Full PDB
9/22 AA 1286 MIA-RDU A-319: Full PDB
Crew on RDU-DFW had old AA scissor logo badges, one crew member on MIA-RDU had the old wreath at the collar style uniform on.
9/21 AA 2472 RDU-DFW 737-800: Full PDB
9/21 AA 3209 DFW-COU CRJ-700: Full PDB
9/22 AA 4343 MCI-MIA EMB-175: Full PDB
9/22 AA 1286 MIA-RDU A-319: Full PDB
Crew on RDU-DFW had old AA scissor logo badges, one crew member on MIA-RDU had the old wreath at the collar style uniform on.
Sep 24, 2019, 7:09 am
#1301
Join Date: Dec 2003
Location: ADL
Programs: QF WP, QP Life, LT Gold, AA, DL
Posts: 142
9/23
AA 700, SFO-PHL
no PDB
AA 700, SFO-PHL
no PDB
Sep 24, 2019, 5:09 pm
#1302
Join Date: Sep 2011
Location: LGA, JFK, LAX, SFO
Programs: AA EXP
Posts: 303
9/23 LGA-MIA A321 LAA - Full PDB by a super friendly new hire. Shocked.
Sep 24, 2019, 5:52 pm
#1303
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
LGA-ORD and no PDB as seen from MCE.
Also a couple were holding hands across the aisle in FC during takeoff LOL.
Also a couple were holding hands across the aisle in FC during takeoff LOL.
Sep 30, 2019, 9:11 am
#1304
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
9/26 AA 1794 RDU-CLT A-320: Full PDB
9/26 AA 732 CLT-LHR A-330-300: Choice of Sparkling Wine, Sparkling Water or OJ
9/30 AA 1534 ORD-RDU 737-800: Full PDB
The international flight is my first non full PDB since July.
9/26 AA 732 CLT-LHR A-330-300: Choice of Sparkling Wine, Sparkling Water or OJ
9/30 AA 1534 ORD-RDU 737-800: Full PDB
The international flight is my first non full PDB since July.
Sep 30, 2019, 4:18 pm
#1305
Join Date: Mar 2019
Programs: AA EXP and Marriott Titanium
Posts: 776
AA 482 DEN - PHX Full PDB
AA 3074 PHX - ABQ Full PDB
AA 3074 PHX - ABQ Full PDB