Jan 2, 2016, 5:51 pm
Last edit by: JDiver
AA Predeparture Beverages: When, What and Why not?
NOTE: Due to PDB service cancellation, this thread will rest until PDB resumption.
Older posts can be read in the archived thread here.NOTE: Due to PDB service cancellation, this thread will rest until PDB resumption.
Post by brc757rr, July 2015:
Originally Posted by AA policy regarding PDB
Pre-departure beverages are expected to be offered on all flights. On domestic flights, customers should be offered a beverage of choice. On international flights with bonded liquor, we offer a choice of orange juice, water, sparkling water, sparkling wine and mimosas and will fulfill requests for non alcoholic beverages of choice provided that supplies can be obtained without opening bonded carts and carriers. If pre-departure beverages cannot be served because of operational reasons, flight attendants are expected to apologize to customers and advise that beverages will be served as soon as possible after take off.
I was able to receive the exact language of the company policy from American Airlines today via Twitter regarding PDB's. I was actually quite impressed they followed up with me regarding a conversation that started a few days ago. I also received a nice note from Hector Adler who I also reached out to who said that pre-departure services were discussed at great length at a meeting late last week. Let's hope things begin to improve and if not we continue to press the FA's to follow company policy.
...
So there you have it.
...
So there you have it.
Originally Posted by RogerD408
Did a little searching on Twitter. A good hashtag could be just #PDBServed and the condition listed before that. So, something like:
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
Predeparture Drinks / Beverage (PDB) - When, What and Why Not? (consolidated)
Jul 8, 2019, 10:27 am
#1216
Join Date: Nov 2018
Programs: Global Entry
Posts: 125
Just confirmed that boarding in the last group doesn't prevent you from getting a PDB. Someone boarded last and was still offered a PDB although the pax declined. This was in contrast to my previous three experiences spanning two different airlines unfortunately (where I boarded last and was not even asked for a PDB). 
It must be me. Either that or the FA on today's flight must have been the anomaly.
It must be me. Either that or the FA on today's flight must have been the anomaly.
Jul 8, 2019, 3:06 pm
#1217
Join Date: Sep 2010
Location: Las Vegas
Programs: BA Gold; Hilton Honors Diamond
Posts: 3,228
7/3 AA 2307 LAS - LAX: full PDB from a very good crew, plus another round of drinks during the ATC delay that kept us on the ground at Las Vegas for 30 minutes or so.
Jul 11, 2019, 4:25 pm
#1218
Join Date: Nov 2012
Location: BHM
Programs: AA Executive Platinum
Posts: 70
7/11
#400 DCA-CLT: Full PDB
#1346 CLT-AUA: Full PDB from an awesome, classic LUS senior flight crew! PDBs served with chaser minis, glasses never empty during flight, and warm/friendly service from a crew that clearly enjoyed their jobs! 👍👍
#400 DCA-CLT: Full PDB
#1346 CLT-AUA: Full PDB from an awesome, classic LUS senior flight crew! PDBs served with chaser minis, glasses never empty during flight, and warm/friendly service from a crew that clearly enjoyed their jobs! 👍👍
Jul 11, 2019, 4:45 pm
#1219
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
PHL-LGA on Republic E175 and full PDB....plus a 2nd round because there would be no service in-flight due to (non-existent) “turbulence”
Jul 15, 2019, 12:08 pm
#1220
Join Date: Dec 2013
Location: ORD, sadly...
Programs: AA Exec Plat
Posts: 599
7/15 2470 DEN-ORD: Full PDB plus a giant Dasani.
Jul 15, 2019, 1:03 pm
#1221
Join Date: Sep 2013
Posts: 12
7/3 AA 2639 ORD-SFO: Full PDB
7/7 AA 345 SFO-ORD: Tray of Water/Apple Juice
7/7 AA 345 SFO-ORD: Tray of Water/Apple Juice
Jul 16, 2019, 5:33 pm
#1223
Join Date: Dec 2013
Location: ORD, sadly...
Programs: AA Exec Plat
Posts: 599
6/15 3208 ORD-CLE: Full PDB
6/15 2470 CLE-ORD: Full PDB
6/15 2470 CLE-ORD: Full PDB
Jul 17, 2019, 7:45 am
#1224
Join Date: Dec 2017
Posts: 1,107
7/15: AA3212 (eagle, skywest) COU-DFW: No PDB
Surprised by this, but in fairness it was a really tight turn around for them. A bottle of water would have been nice, but the young FA did profusely apologize.
7/15: AA2206 DFW-MIA (772): No PDB.
This crew was bad. Couldn’t have cared less that there were passengers onboard. 45 min boarding, and not even a sniff of service. Plenty of time, but chatting was the priority. Service was forced and “shoved” at you. Maybe the port side aisle FA was better on service during the flight, but still nobody could be bothered to meet the service guidelines.
Surprised by this, but in fairness it was a really tight turn around for them. A bottle of water would have been nice, but the young FA did profusely apologize.
7/15: AA2206 DFW-MIA (772): No PDB.
This crew was bad. Couldn’t have cared less that there were passengers onboard. 45 min boarding, and not even a sniff of service. Plenty of time, but chatting was the priority. Service was forced and “shoved” at you. Maybe the port side aisle FA was better on service during the flight, but still nobody could be bothered to meet the service guidelines.
Jul 17, 2019, 10:08 am
#1225
Join Date: Dec 2018
Location: BOS, LAX
Programs: AA PLAT
Posts: 60
7/15 LAX-RNO AA 6064 Compass Full PDB
7/16 RNO-LAX AA 3095 Skywest Full PDB
7/16 RNO-LAX AA 3095 Skywest Full PDB
Jul 17, 2019, 1:41 pm
#1226
Join Date: Apr 2011
Location: Port of Spain, Trinidad & Tobago
Programs: BA Gold, Caribbean Miles Silver, Club Caribbean
Posts: 235
YYZ - MIA : Water Only (12:45pm departure)
MIA - POS: Full PDB with very friendly & attentive service.
MIA - POS: Full PDB with very friendly & attentive service.
Jul 17, 2019, 7:54 pm
#1227
Join Date: May 2019
Programs: American Airline EXP; Hyatt Globalist; Marriott Bonvoy Ambassador Elite
Posts: 10
7/17/2019 2674 MIA-SAN Flight delayed an hour. Drinks not offered until two hours after originally scheduled departure.
Jul 18, 2019, 5:16 am
#1228
Join Date: Jun 2011
Location: DCA
Programs: AA EXP; BoNVoY Tit LTP
Posts: 1,923
7/16 7/17 DCA-BOS BOS-DCA PDBs flowing freely practically before I sat down! Very good crews in both directions, hanging jackets and getting drinks out early and often.
Jul 23, 2019, 6:02 am
#1229
Join Date: Dec 2013
Location: ORD, sadly...
Programs: AA Exec Plat
Posts: 599
7/23 2986 (SkyWest) ORD-OMA: Full PDB
Jul 23, 2019, 10:33 am
#1230
Original Poster
Join Date: Mar 2010
Location: DEN
Programs: Double OWE (AA EXP, QF Plat), FI Gold
Posts: 1,887
7/19 AA2686 DEN-DFW Full PDB
7/19 AA5784 DFW-PIA (Envoy) Full PDB
7/22 AA1160 ORD-DEN Full PDB
7/23 AA2771 DEN-ORD Full PDB
7/19 AA5784 DFW-PIA (Envoy) Full PDB
7/22 AA1160 ORD-DEN Full PDB
7/23 AA2771 DEN-ORD Full PDB