Jan 2, 2016, 5:51 pm
Last edit by: JDiver
AA Predeparture Beverages: When, What and Why not?
NOTE: Due to PDB service cancellation, this thread will rest until PDB resumption.
Older posts can be read in the archived thread here.NOTE: Due to PDB service cancellation, this thread will rest until PDB resumption.
Post by brc757rr, July 2015:
Originally Posted by AA policy regarding PDB
Pre-departure beverages are expected to be offered on all flights. On domestic flights, customers should be offered a beverage of choice. On international flights with bonded liquor, we offer a choice of orange juice, water, sparkling water, sparkling wine and mimosas and will fulfill requests for non alcoholic beverages of choice provided that supplies can be obtained without opening bonded carts and carriers. If pre-departure beverages cannot be served because of operational reasons, flight attendants are expected to apologize to customers and advise that beverages will be served as soon as possible after take off.
I was able to receive the exact language of the company policy from American Airlines today via Twitter regarding PDB's. I was actually quite impressed they followed up with me regarding a conversation that started a few days ago. I also received a nice note from Hector Adler who I also reached out to who said that pre-departure services were discussed at great length at a meeting late last week. Let's hope things begin to improve and if not we continue to press the FA's to follow company policy.
...
So there you have it.
...
So there you have it.
Originally Posted by RogerD408
Did a little searching on Twitter. A good hashtag could be just #PDBServed and the condition listed before that. So, something like:
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
Predeparture Drinks / Beverage (PDB) - When, What and Why Not? (consolidated)
Jun 11, 2019, 1:58 pm
#1186
Original Poster
Join Date: Mar 2010
Location: DEN
Programs: Double OWE (AA EXP, QF Plat), FI Gold
Posts: 1,887
Jun 11, 2019, 2:02 pm
#1187
Join Date: Apr 2017
Location: WAS
Programs: Free Agent
Posts: 1,757
6/06 AA1803 DCA-MIA Full PDB.
The FA even asked one foreign passenger about his beer preferences to help him select the closest match from AA's selection. I was impressed.
The FA even asked one foreign passenger about his beer preferences to help him select the closest match from AA's selection. I was impressed.
Jun 11, 2019, 4:47 pm
#1188
Join Date: May 2019
Posts: 6
AA1191 DFW-LGA, 6/11, no PDB
This flight had a listed boarding time of 5:01 from DFW gate C35. The inbound had arrived at 4:30ish so I thought we would be all set. At 5:10 we were all still standing around. The GA announced that we were still waiting for flight attendants who had arrived at 4:30 in terminal A. About 5:20 the flight attendants finally strolled up to the gate in a leisurely manner, talking among themselves. Seeing all of us standing there, one of them commented “oh, are we late?” Naturally, they then did not offer PDBs, likely due to the late boarding caused by their taking the scenic route between terminals A and C.
Jun 11, 2019, 5:37 pm
#1189
Join Date: Dec 2013
Location: ORD, sadly...
Programs: AA Exec Plat
Posts: 599
6/11 5982 DFW-DRO: Full PDB from an outstanding Mesa FA. GA was great, too.
Jun 14, 2019, 6:52 am
#1190
Join Date: May 2012
Posts: 56
AA 2173 on 6/14
6/14 AA2173 BOS/DCA
Full PDBs offered by a top notch FA crew.
Old school shuttle service.
Full PDBs offered by a top notch FA crew.
Old school shuttle service.
Jun 14, 2019, 10:46 am
#1191
Join Date: Mar 2012
Location: DCA
Programs: American AAdvantage EXP, World of Hyatt Explorist, Marriott Rewards Titanium, MGM Rewards Gold
Posts: 429
6/14 AA2582 BWI-ORD: Full PDB
6/14 AA773 ORD-DEN: Nada
6/14 AA773 ORD-DEN: Nada
Jun 14, 2019, 11:33 am
#1192
Join Date: Nov 2017
Location: CLT
Programs: AA EXP, 2 Million Miler
Posts: 821
6/14 ATL - CLT nothing. FAs were busy snacking during boarding.
Jun 14, 2019, 11:42 am
#1193
Join Date: Jan 2007
Location: Laguna Niguel, CA
Programs: AA PLT, 1.8mm
Posts: 6,988
When I fly F, I get an email survey from AA a few days later, about half my flights. One of the questions is whether I received a PDB. Do FAs know that AA is attempting to track this info ? Or do they just not care ? Is there any enforcement or accountability between Mgt and the FA when the service has not been provided ?. Just wondering...
Jun 15, 2019, 10:39 am
#1194
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
6/14 AA 2018 RDU-PHL EMB-190: Full PDB
Jun 15, 2019, 12:04 pm
#1195
Join Date: Oct 2007
Location: DFW
Programs: AA EXP (2MM), HHonors Diamond
Posts: 443
6/11 AA2745 DFW-RDU - No PDB (NYC crew)
6/14 AA2472 RDU-DFW - Full PDB (DFW crew)
It always annoys me to no end when there are TWO F/A's standing at the front of the plane and between the two of them they can't manage to serve 16 PDBs. That just screams I don't give a crap.
6/14 AA2472 RDU-DFW - Full PDB (DFW crew)
It always annoys me to no end when there are TWO F/A's standing at the front of the plane and between the two of them they can't manage to serve 16 PDBs. That just screams I don't give a crap.
Jun 15, 2019, 3:39 pm
#1196
Join Date: Dec 2013
Location: ORD, sadly...
Programs: AA Exec Plat
Posts: 599
6/15 5731 DRO-DFW (Mesa): Full PDB with a smile
6/15 1463 DFW-ORD: Full PDB with a smile. A rare domestic 787 flight without the kindergarten tray.
6/15 1463 DFW-ORD: Full PDB with a smile. A rare domestic 787 flight without the kindergarten tray.
Jun 16, 2019, 7:48 pm
#1197
Join Date: May 2012
Posts: 56
6/15. AA202 DCA/DFW. Full PDBs with friendly service throughout.
6/16. AA1472 DFW/ONT. Full PDB (no alcohol on the ground in Dallas on Sun morning. , not FAs fault!). Amazing, friendly service.
6/16. AA1472 DFW/ONT. Full PDB (no alcohol on the ground in Dallas on Sun morning. , not FAs fault!). Amazing, friendly service.
Jun 16, 2019, 8:01 pm
#1198
Join Date: Nov 2018
Programs: Global Entry
Posts: 125
Is it standard for FAs not to serve a PDB to an F passenger boarding in the last group? Happened to me twice in AA domestic F and once in DL domestic F recently; on all three occasions I did not board with group 1 but elected to board with the last group. Again, on all three occasions, I was the only one in the F cabin who was not offered a PDB. I had assumed it was because of my boarding in later groups, but even then it seemed odd?!
Last edited by flyinggum; Jun 16, 2019 at 8:55 pm
Jun 16, 2019, 10:15 pm
#1199
Join Date: Jan 2003
Location: NYLON - AA EXP 1MM, SPG Gold
Posts: 1,234
What bubbles are served nowerdays in 3 class international first for PDB? Is it the same champagne used in flight or a ’sparkling wine’ to save on the taxes on the ground?
Jun 18, 2019, 4:37 am
#1200
Join Date: Sep 2009
Location: Global
Posts: 5,998
6/17 - AA1277 - ORD-MIA - Full PDB. Nice FA and decent service throughout the flight.