Jan 2, 2016, 5:51 pm
Last edit by: JDiver
AA Predeparture Beverages: When, What and Why not?
NOTE: Due to PDB service cancellation, this thread will rest until PDB resumption.
Older posts can be read in the archived thread here.NOTE: Due to PDB service cancellation, this thread will rest until PDB resumption.
Post by brc757rr, July 2015:
Originally Posted by AA policy regarding PDB
Pre-departure beverages are expected to be offered on all flights. On domestic flights, customers should be offered a beverage of choice. On international flights with bonded liquor, we offer a choice of orange juice, water, sparkling water, sparkling wine and mimosas and will fulfill requests for non alcoholic beverages of choice provided that supplies can be obtained without opening bonded carts and carriers. If pre-departure beverages cannot be served because of operational reasons, flight attendants are expected to apologize to customers and advise that beverages will be served as soon as possible after take off.
I was able to receive the exact language of the company policy from American Airlines today via Twitter regarding PDB's. I was actually quite impressed they followed up with me regarding a conversation that started a few days ago. I also received a nice note from Hector Adler who I also reached out to who said that pre-departure services were discussed at great length at a meeting late last week. Let's hope things begin to improve and if not we continue to press the FA's to follow company policy.
...
So there you have it.
...
So there you have it.
Originally Posted by RogerD408
Did a little searching on Twitter. A good hashtag could be just #PDBServed and the condition listed before that. So, something like:
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
Predeparture Drinks / Beverage (PDB) - When, What and Why Not? (consolidated)
Apr 7, 2019, 6:51 pm
#1096
Join Date: Jan 2017
Location: PHX, ICN
Programs: OZ Diamond Plus, Marriott Gold
Posts: 502
3/23: AA 3777 LEX - DFW full PDB
3/24: AA? DFW - PHX water.OJ.champagne (morning)
3/24: AA? DFW - PHX water.OJ.champagne (morning)
Apr 8, 2019, 10:37 am
#1097
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
4/3 AA 595 RDU-CLT A-320: Full PDB
4/3 AA 4672 CLT-MSY EMB-175: Full PDB
4/4 AA 2607 MSY-DFW 737-800: No PDB. Great service in the air at least and we were delayed but still,
4/4 AA 618 DFW-PHX A-321: Missed Upgrade
4/7 AA 2765 PHX-ORD 737-800: Full PDB
4/7 AA 19 ORD-RDU 737-800: Initially no PDB. Not until we were 30 minutes into a m/x delay did we get one
4/3 AA 4672 CLT-MSY EMB-175: Full PDB
4/4 AA 2607 MSY-DFW 737-800: No PDB. Great service in the air at least and we were delayed but still,
4/4 AA 618 DFW-PHX A-321: Missed Upgrade
4/7 AA 2765 PHX-ORD 737-800: Full PDB
4/7 AA 19 ORD-RDU 737-800: Initially no PDB. Not until we were 30 minutes into a m/x delay did we get one
Apr 11, 2019, 1:56 pm
#1098
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Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
JFK-MIA 763 LAA MIA based crew (amazing service from this LAA crew which really seemed to love what they do). Felt like the old Flagship flights before US Airways.
MIA-JFK 777
both OJ/Water only but if you asked for something different it was accommodated so full PDB in my case on this tricky route!
MIA-JFK 777
both OJ/Water only but if you asked for something different it was accommodated so full PDB in my case on this tricky route!
Apr 11, 2019, 6:38 pm
#1099
Join Date: May 2012
Posts: 56
AA 2116
Usuay the shuttle is on point. But tonight. Nada. Zip. zilch. Not even a coat hangup. For the whopping 8 of us in First. Kinda sad.
Apr 12, 2019, 1:22 am
#1100
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Location: NYC
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Posts: 7,344
Apr 13, 2019, 8:34 am
#1101
Join Date: Apr 2012
Location: MIA
Programs: AA EXP (AC), DL G (SC), Bonvoy LTP, & IHG AMB
Posts: 1,798
But speaking of consistency:
4/12 AA1579 BOS-ORD A321
No PDB from this ORD based crew. Moreover, I don’t think I’ve had an ontime ORD flight in the last three months. On a positive note, the “meat plate” as it was described by the FA continues to be a winner, but jeez no power outlets and no seat back screen. I don’t know what’s worse: oasis or this configuration. Honestly looking forward to giving DL a shot when they start service to ORD and DCA in September. It’s getting harder and harder to shell out F prices for AA’s “premium” cabins.
Apr 13, 2019, 8:49 am
#1102
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Yikes, the Shuttle IME is the last vestige of consistency we appreciate: on time departures, PDBs, etc.
But speaking of consistency:
4/12 AA1579 BOS-ORD A321
No PDB from this ORD based crew. Moreover, I don’t think I’ve had an ontime ORD flight in the last three months. On a positive note, the “meat plate” as it was described by the FA continues to be a winner, but jeez no power outlets and no seat back screen. I don’t know what’s worse: oasis or this configuration. Honestly looking forward to giving DL a shot when they start service to ORD and DCA in September. It’s getting harder and harder to shell out F prices for AA’s “premium” cabins.
Apr 16, 2019, 1:03 pm
#1103
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
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4/14 AA 5643 YYZ-CLT CRJ-900. No PDB. The flight attendant mentioned something about being unable to unlock the cart until after we took off. Not sure if that's true
4/15 AA 1798 CLT-RDU A-320. Full PDB
4/15 AA 1798 CLT-RDU A-320. Full PDB
Apr 16, 2019, 2:02 pm
#1104
Join Date: Jan 2007
Location: Laguna Niguel, CA
Programs: AA PLT, 1.8mm
Posts: 6,988
ha, I've heard that one once before too. We boarded, no PDB offered. Then a 45 min mechanical delay, so I asked for something and was told "I'll ask the captain if it's OK to unlock the cart". Since I was in 3E, I could see that she never asked the captain, and no PDB ever came.
Apr 17, 2019, 10:12 am
#1105
Join Date: Sep 2011
Location: LGA, JFK, LAX, SFO
Programs: AA EXP
Posts: 303
These latest posts make me happier I’ve dumped this airline for Delta. On my flight today the 2 FAs split up...one started PDBs in the front and one started PDBs in the back. Not sure what it will take to make service at American consistent and customer friendly.
Apr 17, 2019, 6:43 pm
#1106
Join Date: Apr 2009
Programs: American EXP; British Airways Gold
Posts: 1,896
Doug "The Music Man" Parker certainly has not been able to pull it off.
Apr 17, 2019, 11:15 pm
#1107
Join Date: Nov 2016
Location: CMH
Programs: BA Gold, AA Plat, NK $9 fare club
Posts: 666
I'm with you 100%. The last few months have been noticeably lackluster, with the occasional excellent flight; courtesy of a flight attendant that has made the proper career choice! Crews haven't seemed too thrilled lately though.
Apr 23, 2019, 8:56 am
#1108
Join Date: Apr 2012
Location: MIA
Programs: AA EXP (AC), DL G (SC), Bonvoy LTP, & IHG AMB
Posts: 1,798
4/22 AA91 LHR-ORD B788
Standard PDB offering of water, OJ, and bubbles. Cabin was empty with maybe ten pax. First time on the new smaller J cabin and actually enjoyed it. Service was pretty good throughout the flight.
4/23 AA2264 ORD-BOS B738
Breaking all the rules here, kkkk, full PDB offered and jackets taken! Oh and an on time departure. I should go buy lotto tickets!
Standard PDB offering of water, OJ, and bubbles. Cabin was empty with maybe ten pax. First time on the new smaller J cabin and actually enjoyed it. Service was pretty good throughout the flight.
4/23 AA2264 ORD-BOS B738
Breaking all the rules here, kkkk, full PDB offered and jackets taken! Oh and an on time departure. I should go buy lotto tickets!
Apr 23, 2019, 9:22 am
#1109
Join Date: Sep 2009
Location: Global
Posts: 5,998
4/22 AA91 LHR-ORD B788
Standard PDB offering of water, OJ, and bubbles. Cabin was empty with maybe ten pax. First time on the new smaller J cabin and actually enjoyed it. Service was pretty good throughout the flight.
4/23 AA2264 ORD-BOS B738
Breaking all the rules here, kkkk, full PDB offered and jackets taken! Oh and an on time departure. I should go buy lotto tickets!
Standard PDB offering of water, OJ, and bubbles. Cabin was empty with maybe ten pax. First time on the new smaller J cabin and actually enjoyed it. Service was pretty good throughout the flight.
4/23 AA2264 ORD-BOS B738
Breaking all the rules here, kkkk, full PDB offered and jackets taken! Oh and an on time departure. I should go buy lotto tickets!
Apr 23, 2019, 11:53 am
#1110
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Location: NYC
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LGA-MEM E175 on Republic and full PDB and coats hung.
MEM-ORD CR7 on Envoy and nothing as seen from the first row of MCE.
MEM-ORD CR7 on Envoy and nothing as seen from the first row of MCE.