Jan 2, 2016, 5:51 pm
Last edit by: JDiver
AA Predeparture Beverages: When, What and Why not?
NOTE: Due to PDB service cancellation, this thread will rest until PDB resumption.
Older posts can be read in the archived thread here.NOTE: Due to PDB service cancellation, this thread will rest until PDB resumption.
Post by brc757rr, July 2015:
Originally Posted by AA policy regarding PDB
Pre-departure beverages are expected to be offered on all flights. On domestic flights, customers should be offered a beverage of choice. On international flights with bonded liquor, we offer a choice of orange juice, water, sparkling water, sparkling wine and mimosas and will fulfill requests for non alcoholic beverages of choice provided that supplies can be obtained without opening bonded carts and carriers. If pre-departure beverages cannot be served because of operational reasons, flight attendants are expected to apologize to customers and advise that beverages will be served as soon as possible after take off.
I was able to receive the exact language of the company policy from American Airlines today via Twitter regarding PDB's. I was actually quite impressed they followed up with me regarding a conversation that started a few days ago. I also received a nice note from Hector Adler who I also reached out to who said that pre-departure services were discussed at great length at a meeting late last week. Let's hope things begin to improve and if not we continue to press the FA's to follow company policy.
...
So there you have it.
...
So there you have it.
Originally Posted by RogerD408
Did a little searching on Twitter. A good hashtag could be just #PDBServed and the condition listed before that. So, something like:
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
Predeparture Drinks / Beverage (PDB) - When, What and Why Not? (consolidated)
Sep 11, 2018, 2:33 pm
#811
Join Date: Sep 2009
Location: Global
Posts: 5,998
AA153 - MCO-ORD - 3/4 PDB. Water and juice tray. Requested a coke and it was delivered without issue.
Sep 11, 2018, 2:48 pm
#812
Join Date: Apr 2006
Location: ASE
Programs: UA 1MM, AA1MM PLTPRO, Hertz PC, National EXC, Hyatt Explorist, Hilton/Marriott Gold, IHG Platinum
Posts: 3,357
DEN-LAX Compass E175 - PDB of choice! ^
Sep 11, 2018, 3:12 pm
#813
Join Date: Jan 2005
Location: BMI
Programs: AA EXP, Delta, Amtrak, Hertz PC
Posts: 658
ORD-SAN 9/4 AA1168 - 737-800 full PDB service offered. Had water but could have had anything. Crew did dinner orders and first drink order pre-departure. Overall crew was very good.
SNA-ORD 9/7 AA2420 - 737-800 tray of water offered before flight, after departure drink order taken. Crew sat in crew seats for 40 minutes after departure (smooth air). Overall worst crew I have had in first class in last 10 years.
SNA-ORD 9/7 AA2420 - 737-800 tray of water offered before flight, after departure drink order taken. Crew sat in crew seats for 40 minutes after departure (smooth air). Overall worst crew I have had in first class in last 10 years.
Sep 11, 2018, 8:14 pm
#814
Join Date: Mar 2011
Location: SoCal
Programs: AA EXP, HHonors LTDia, Marriott Plat
Posts: 639
Sun LAX-DFW 789 water or juice only. No service until 60min after departure. I had to ask for an extra drink. DFW-IND full PDB and the FA came around every 15min - AAaplause cert given.
Sep 12, 2018, 12:09 am
#815
Join Date: Apr 2006
Location: ASE
Programs: UA 1MM, AA1MM PLTPRO, Hertz PC, National EXC, Hyatt Explorist, Hilton/Marriott Gold, IHG Platinum
Posts: 3,357
LAX-HNL - LAA A321B - PDB of choice!
Sep 12, 2018, 1:17 am
#816
Join Date: Feb 2008
Location: LAX/ORD/HNL
Programs: AA EXP, 4.6 MM, LT Pt, HH Diamond, Marriott Titanium
Posts: 443
9/11, AA 298, HNL/LAX, PDB consisted of OJ or water.
Sep 12, 2018, 10:09 pm
#817
Join Date: Sep 2009
Location: Global
Posts: 5,998
AA187 - ORD-PEK - Standard PDB of Champagne, Water, Juice. 3 top offs before takeoff and the best darn service ever (for me) on an AA flight. FA worked hard the entire flight filling drinks, offering snacks, all with a great attitude and smile. Gave her two applause certs - one for great service. One for a great attitude. Funny thing, she seemed surprised and delighted she got them which made it any better.
Sep 13, 2018, 8:04 am
#818
Join Date: Mar 2011
Location: SoCal
Programs: AA EXP, HHonors LTDia, Marriott Plat
Posts: 639
AA2543 LAX-DFW on 789 water or juice only even though it was an afternoon flight. Did not come around for a full 60 minutes after departure with drinks. I asked for a 2nd vodka and the FA seemed put out. Never came back after meal service. AA2711 DFW-IND full PDB, excellent service, came by every 10-15min, AAplause delivered.
It's funny how the service on a beat up 737 with (broken) flip down screens is way better than a brand new Dreamliner.
It's funny how the service on a beat up 737 with (broken) flip down screens is way better than a brand new Dreamliner.
Sep 13, 2018, 4:40 pm
#820
Join Date: Apr 2006
Location: ASE
Programs: UA 1MM, AA1MM PLTPRO, Hertz PC, National EXC, Hyatt Explorist, Hilton/Marriott Gold, IHG Platinum
Posts: 3,357
HNL-LAX - LAA A321B - NO PDB. Nada. Zilch. Pathetic, with no reason why. 
LAX-DEN - Compass E175 - PDB of choice!
LAX-DEN - Compass E175 - PDB of choice!
Sep 13, 2018, 4:50 pm
#821
Join Date: Mar 2005
Location: Austin, TX
Programs: CoUniHound 1K 1MM, AA EXP 2MM, DL Plat, Marriott Lifetime Titanium
Posts: 1,625
9/10/2018 AA1914 AUS-CLT
9/10/2018 AA1897 CLT-BWI
9/13/2018 AA1403 BWI-DFW
9/13/2018 AA1584 DFW-AUS
Full PDB on each and every one!!! I'm going out to buy a lottery ticket tonight.
9/10/2018 AA1897 CLT-BWI
9/13/2018 AA1403 BWI-DFW
9/13/2018 AA1584 DFW-AUS
Full PDB on each and every one!!! I'm going out to buy a lottery ticket tonight.
Sep 13, 2018, 9:00 pm
#822
Join Date: Apr 2009
Programs: American EXP; British Airways Gold
Posts: 1,896
AA2543 LAX-DFW on 789 water or juice only even though it was an afternoon flight. Did not come around for a full 60 minutes after departure with drinks. I asked for a 2nd vodka and the FA seemed put out. Never came back after meal service. AA2711 DFW-IND full PDB, excellent service, came by every 10-15min, AAplause delivered.
It's funny how the service on a beat up 737 with (broken) flip down screens is way better than a brand new Dreamliner.
It's funny how the service on a beat up 737 with (broken) flip down screens is way better than a brand new Dreamliner.
Sep 14, 2018, 7:18 am
#823
Original Poster
Join Date: Mar 2010
Location: DEN
Programs: Double OWE (AA EXP, QF Plat), FI Gold
Posts: 1,887
I've always received a full PDB service on the 772 DFW-MIA, whereas the 737s and 767s on the same route are lucky to get anything at all. Anything for an excuse...
Sep 14, 2018, 8:02 am
#824
Join Date: Nov 2016
Location: Raleigh NC
Programs: AA P DL MR UA
Posts: 81
PDX-ORD AA2298 9/10--No PDB offered
ORD-RDU AA0019 9/10--Full PDB offering, even added extra lime at my request.
ORD-RDU AA0019 9/10--Full PDB offering, even added extra lime at my request.
Sep 17, 2018, 10:59 pm
#825
Join Date: Mar 2018
Location: Sacramento CA area
Programs: Hyatt Globalist, AS MVP Gold 100K, Hilton Diamond(Amex), Marriott Platinum
Posts: 207
9-17, AA 576, SMF-CLT Full PDB