Jan 2, 2016, 5:51 pm

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AA Predeparture Beverages: When, What and Why not?

NOTE: Due to PDB service cancellation, this thread will rest until PDB resumption.

Older posts can be read in the archived thread here.

Post by brc757rr, July 2015:

Quote:

Originally Posted by AA policy regarding PDB

Pre-departure beverages are expected to be offered on all flights. On domestic flights, customers should be offered a beverage of choice. On international flights with bonded liquor, we offer a choice of orange juice, water, sparkling water, sparkling wine and mimosas and will fulfill requests for non alcoholic beverages of choice provided that supplies can be obtained without opening bonded carts and carriers. If pre-departure beverages cannot be served because of operational reasons, flight attendants are expected to apologize to customers and advise that beverages will be served as soon as possible after take off.

Quote:

Originally Posted by brc757rr

I was able to receive the exact language of the company policy from American Airlines today via Twitter regarding PDB's. I was actually quite impressed they followed up with me regarding a conversation that started a few days ago. I also received a nice note from Hector Adler who I also reached out to who said that pre-departure services were discussed at great length at a meeting late last week. Let's hope things begin to improve and if not we continue to press the FA's to follow company policy.
...
So there you have it.

Quote:

Originally Posted by RogerD408

Did a little searching on Twitter. A good hashtag could be just #PDBServed and the condition listed before that. So, something like:

@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed

This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?

Thanks to RogerD408

Predeparture Drinks / Beverage (PDB) - When, What and Why Not? (consolidated)

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Aug 6, 2018, 12:27 pm

#736

AANYC1981

Suspended

Join Date: May 2013

Location: NYC

Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First

Posts: 7,344

LGA-MSP (Republic E175) and full PDB
MSP-LGA (Republic E175) and full PDB

Last edited by AANYC1981; Aug 8, 2018 at 4:53 pm

Aug 6, 2018, 9:53 pm

#737

jcatman

Join Date: Apr 2009

Programs: American EXP; British Airways Gold

Posts: 1,896

Quote:

Originally Posted by Snuggs

I did see you on my last UA flight, sitting across the aisle in F, reading over my shoulder to see if I’ve read the entire thread.

I don’t know which is funnier, being unequivocally advised whether I did or didn’t have a pdb, assuming that it’s the PMAAs, that I’m confused about something, or the people that ‘liked’ the comments.

If this is a private discussion, sorry for intruding.

No need to be "sorry" about intruding. But, if you have done any recent and frequent flying on both UA and AA, you'd know the significant difference between those two carriers when it comes to the PDB experience.

Aug 7, 2018, 11:12 am

#738

cynicAAl

Join Date: Jan 2007

Location: Laguna Niguel, CA

Programs: AA PLT, 1.8mm

Posts: 6,988

1141 SNA-ORD, full PDB by excellent FA
1568 ORD-SNA. tray of water and OJ (no ice) offered. I asked for a G&T, and was told "I'm not doing those now". This cabin crew was completing a SNA-ORD-SNA turn, so she was probably already tired after working a 3 hour flight.

Aug 7, 2018, 7:47 pm

#739

Snuggs

Join Date: Jun 2010

Location: Chicagoland

Programs: AA exp 3mm Hertz 5*

Posts: 335

Quote:

Originally Posted by jcatman

Hey, thanks. Maybe the issue isn’t that I’m talking out of the wrong end. Maybe, those are my experiences. I didn’t hear any questions, just righteous flaming. Yes, I have travelled both recently and frequently enough to be exp. Less so on UA.

I’ll leave the thread to the “real” ff’ers.

Aug 10, 2018, 9:59 pm

#740

bostonkarl

Join Date: May 2012

Posts: 56

8/10. BOS/DCA. #2120 . Full PDB. Excellent service.

Aug 10, 2018, 11:16 pm

#741

tismfu

Join Date: Jan 2003

Location: Dallas/Orlando

Programs: AA EXP

Posts: 2,716

2791 DFWMCO Friday 10AUG.
Originally scheduled at 6:34. Delayed due to mechanical. New gate. New plane. New departure 8:20. Everyone boarded by 8:20. Delayed due to issue with one seat. Mechanic arrives at 8:45. Seat inoperable. Door closes. Door opens. Captain: “Neither my copilot or I checked the fuel. We don’t have enough. So we’ve called for a fuel truck.” [This was truly said by the captain over the PA.]

We ultimately depart at 9:25. PDB is a tray of waters so at least something

Aug 14, 2018, 12:15 pm

#742

CMK10

In Memoriam, FlyerTalk Evangelist

Join Date: Jul 2002

Location: Durham, NC (RDU/GSO/CLT)

Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC

Posts: 33,857

8/13 AA 1537 RDU-ORD MD-80: No PDB. This flight is always delayed 15-20 minutes due to a tight turn around on the inbound and because of that I rarely get a drink on it.

Aug 14, 2018, 12:55 pm

#743

Flyer78

Join Date: Jun 2008

Location: PHL

Programs: AA EXP / HH Diamond

Posts: 592

8/13 AA696 LAS-PHL A321: After an inbound aircraft delay of more than 5 hours, Full PDB even though catering had not yet arrived (!) but every effort was made for the first few that got it with the leftover inbound stock (first- and second-choice orders) and then a full offering as catering came mid-way through, and a refresh/replace offered to those that went first. (PMUS crew if there was any doubt)

Global321, zpaul, brc757rr and 1 others like this.

Aug 14, 2018, 11:51 pm

#744

TWAL10114Ever

Join Date: Oct 2007

Location: DFW

Programs: AA EXP (2MM), HHonors Diamond

Posts: 443

AA2240 DFW-SEA 13AUG - Choice of water, water or water when we were done boarding 10 mins prior to pushback. Super lAAzy senior crew who were terrible the entire flight. Watched the #1 do her crossword puzzle and enjoy her lunch on the front J/S while never making an appearance in the cabin for well over an hour because she was too busy with her newspaper and feeding herself.

Aug 16, 2018, 9:38 am

#745

CHOPCHOP767

Join Date: Apr 2012

Location: MIA

Programs: AA EXP (AC), DL G (SC), Bonvoy LTP, & IHG AMB

Posts: 1,798

AA 1287
BOS->ORD
B738

Somebody pinch me, full PDB to Chicago? I thought I must be on UA for a moment. Ordered a Voodo Ranger since they’re disappearing on 1Sept. Great way to start 10 days of vacation; thanks AA!

brc757rr likes this.