May 4, 2015, 6:09 am
Last edit by: JDiver
NOTE: The 10% mileage rebate (to a maximum of 10,000 miles per card per year) is ending 1 May 2019.
Q. What are the basic contours of the AA 10% rebate on miles redemptions?
FAQ: Holders of certain Citi and Barclays cards receive a 10% miles rebate on awards
Q. What are the basic contours of the AA 10% rebate on miles redemptions?
A. Holders of certain "open and active" credit cards issued by Citibank and Barclays are eligible for a 10% rebate (up to 10,000 miles per calendar year) on award redemptions. Having more than one qualifying card will not allow you to receive a larger rebate (no "double dipping").
Which Citibank credit cards qualify for this benefit?The rebate program applies only to primary card holders of these Citi-issued cards:
It does not apply to the Citi Gold World MasterCard, Citi Executive products, or other Citi Business cards.
Q. Which Barclays credit cards qualify for this benefit?- Citi Platinum Select AAdvantage Visa Signature
- Citi Platinum Select AAdvantage World MasterCard
- Citi Platinum Select AAdvantage World Elite MasterCard
- Citi Select AAdvantage American Express
A. The rebate program applies only to primary card holders of these Barclays-issued cards: It does not apply to the Aviator or Aviator Blue cards.
Q. So if I have a qualifying Citibank card and and qualifying Barclays card, will I get double the rebate?- AA Aviator Red
- AA Aviator Silver
- US Airways Premier World (no longer issued)
A. No. As stated above, having more than one qualifying card does not increase your rebate.
Note that if you have at least one qualifying Citi card and at least one qualifying Barclays card, your rebate will be processed as two separate transactions with half attributed to each card. (For example, if you redeem 40,000 miles, you will see two separate AA mileage credits of 2,000 miles.)
Q. How soon should I receive the rebate?Note that if you have at least one qualifying Citi card and at least one qualifying Barclays card, your rebate will be processed as two separate transactions with half attributed to each card. (For example, if you redeem 40,000 miles, you will see two separate AA mileage credits of 2,000 miles.)
A. In most cases, the rebate posts within minutes after processing of an award redemption. On your AA transaction details it will show a 10% deposit on the same line as the mileage redemption, so it's all in one place.
Q. What if I redeem miles now for an award flight next year?A. For purposes of the 10,000-mile annual rebate cap, the date that matters is the date the award is issued, not the date on which the award will be used.
Q. Do I have to use my AA card to pay any taxes/fees in order to receive the rebate?A. No. You do not have to pay with your AA card.
Q. Does the rebate apply to AA partner flights?A. The rebate--subject to the annual 10K cap--applies to all award redemptions of AA miles.
Q. Does the rebate apply if I book an award for someone else?A. The rebate--subject to the annual 10K cap--applies to all award redemptions of AA miles.
Q. Does the rebate apply if I book a Citi/Barclays Reduced Miles Award?A. The rebate--subject to the annual 10K cap--applies to all award redemptions of AA miles.
Q. What happens if I claim an award, get the rebate but later cancel the award?A. The rebated miles for an award that is canceled will be "clawed back" by the card issuer.
Q. What happens if I'm short a few miles for my award, but the rebate would fulfill the miles needed when applied?A. Nothing. This is a rebate. The miles are rebated (soon) after you secure the award, not before or during.
FAQ: AAdvantage Citi / Barclays 10% miles / mileage rebate (ends 1 May 2019)
Mar 22, 2016, 3:53 pm
#181
Join Date: Mar 2003
Posts: 1,456
eta: You would then have your current balance plus 49.5 redeposited miles. The request to redeposit and request to pull the miles for the new award are entered one right after the other. Without your forethought to top up you would be short the 110K needed for the new F NA-ASIA award.
Last edited by alien; Mar 23, 2016 at 7:12 am
Mar 23, 2016, 10:56 pm
#182
Join Date: Nov 2006
Programs: AA MM PP, MR LT Plat, Globalist
Posts: 1,004
2nd Update & Final Resolution: This was finally resolved today. I happened to make a new award and my account activity showed the mileage redemption followed by mileage credits, in 1K increments altering between CITI and Barclays, for the 10% rebate. (So, if I had not made the new redemption I am thinking I would have had to call back and again direct them to other existing award reservations that the 10% could be reapplied to.)
Last year, I booked a J award for 55k - 5.5k = 49.5k miles.
This year, I upgraded that award to F and paid 67.5k miles.
The booking agent assured me that I will pay additional 12.5k (67.5 - 55). Do I have to get AAgent to manually reimburse me 5.5k miles?
(Due to AAgent's incompetence, 67.5k miles came out of my account and the reimbursed miles went into my dad's account. But that's another story..)
Mar 24, 2016, 8:23 am
#183
Join Date: Mar 2003
Posts: 1,456
My case is the same except that I've already received the this year's 10k bonus from other redemptions.
Last year, I booked a J award for 55k - 5.5k = 49.5k miles.
This year, I upgraded that award to F and paid 67.5k miles.
The booking agent assured me that I will pay additional 12.5k (67.5 - 55). Do I have to get AAgent to manually reimburse me 5.5k miles?
(Due to AAgent's incompetence, 67.5k miles came out of my account and the reimbursed miles went into my dad's account. But that's another story..)
Last year, I booked a J award for 55k - 5.5k = 49.5k miles.
This year, I upgraded that award to F and paid 67.5k miles.
The booking agent assured me that I will pay additional 12.5k (67.5 - 55). Do I have to get AAgent to manually reimburse me 5.5k miles?
(Due to AAgent's incompetence, 67.5k miles came out of my account and the reimbursed miles went into my dad's account. But that's another story..)
In 2015 you booked a 55K J award.
55K was taken from you account.
5.5K rebate from CITI was deposited into your account.
This year you booked an award where the full miles were taken out of your account and you subsequently were rebated the max 10K from CITI.
You then upgraded last year's 55K J award to an F 67.5 award.
So, 67.5 miles for the new F award was taken from your account?
The "55K" reinstatement was a line item in your father's account activity? *In reality 49.5 was reinstated as reflected in the Total Miles Posted being off by the 5.5K*
And, you're looking to recoup the 5.5K clawback from a 2015 55K award that was reinstated this year?
Mar 24, 2016, 9:09 am
#184
Join Date: Oct 2007
Location: DFW
Programs: AA EXP, Marriott Gold, Hilton Diamond, Hyatt Plat, CC Gold, IHG Plat Amb, Choice Plat
Posts: 306
10% rebate is good but it is turning out to be pain in my case...i had some redemptions last year and one of them had to be cancelled and redeposited this year and 10K was clawed back despite sum of all my last year redemptions still exceeds 10K
on top of that I had to cancel and redeposit couple of redemptions this year and its same story..calculations dont add up
AAAgents are more confused and its waste of time to explain all the details so in the end I feel I lost some miles due to this
on top of that I had to cancel and redeposit couple of redemptions this year and its same story..calculations dont add up
AAAgents are more confused and its waste of time to explain all the details so in the end I feel I lost some miles due to this
Mar 24, 2016, 9:55 am
#185
Join Date: Sep 2012
Posts: 4,431
I made a booking last year to fly this year (actually just completed the trip). I got the 10K AA rebate last year, but because a change was made last month, the refund was minus 10K and the re-book was for the full amount. In short, I'm short 10K. I called last month and was told that AA would do their monthly "review" for this known problem (their words) on 3/8. That has passed and I'm still short 10K. I dread calling them again for this, as I got nowhere last time. Any tips? I know others have had this problem before.
Mar 24, 2016, 6:57 pm
#186
Join Date: Nov 2006
Programs: AA MM PP, MR LT Plat, Globalist
Posts: 1,004
I'm not clear on your circumstances...
In 2015 you booked a 55K J award.
55K was taken from you account.
5.5K rebate from CITI was deposited into your account.
This year you booked an award where the full miles were taken out of your account and you subsequently were rebated the max 10K from CITI.
You then upgraded last year's 55K J award to an F 67.5 award.
So, 67.5 miles for the new F award was taken from your account?
The "55K" reinstatement was a line item in your father's account activity? *In reality 49.5 was reinstated as reflected in the Total Miles Posted being off by the 5.5K*
And, you're looking to recoup the 5.5K clawback from a 2015 55K award that was reinstated this year?
In 2015 you booked a 55K J award.
55K was taken from you account.
5.5K rebate from CITI was deposited into your account.
This year you booked an award where the full miles were taken out of your account and you subsequently were rebated the max 10K from CITI.
You then upgraded last year's 55K J award to an F 67.5 award.
So, 67.5 miles for the new F award was taken from your account?
The "55K" reinstatement was a line item in your father's account activity? *In reality 49.5 was reinstated as reflected in the Total Miles Posted being off by the 5.5K*
And, you're looking to recoup the 5.5K clawback from a 2015 55K award that was reinstated this year?
AA should just be charging the mileage difference - which means redepositing 55k and charging 67.5k.
You guys may have better luck calling AA customer care and getting them to manually add the miles.
As for me, equipment change downgraded the only F segment in my 67.5k "F" award. So, effectively, I have a 100% J award for now... not going to bring this to AA's attention for now.
Apr 8, 2016, 4:22 pm
#187
Join Date: Nov 2006
Programs: AA MM PP, MR LT Plat, Globalist
Posts: 1,004
Anyone had luck in getting AA to correct their balances?
Mine are still off, and I'm considering talking to AA customer care, since in the past they have been able to just drop miles instantly into my account.
Mine are still off, and I'm considering talking to AA customer care, since in the past they have been able to just drop miles instantly into my account.
Apr 14, 2016, 11:02 am
#188
Join Date: Sep 2012
Posts: 4,431
How soon after approval for the Citi AA card am I eligible for the 10% rebate? For example, if I apply now and am approved, and then make an award booking later tonight or tomorrow, will I get the rebate? Or will I need to have a card in hand, activated?
May 12, 2016, 8:13 am
#189
Join Date: May 2010
Location: DFW
Programs: American - Platinum Pro, Marriott - Platinum
Posts: 479
Double dip possible with 2nd card?
I've read the FAQ but curious about a hypothetical scenario.
I have Citi Visa currently, and have already received max 10K rebate this year.
If I cancel Visa first, then apply for Citi MC, get approved, and redeem awards worth 100K this year, can I again get a 10K rebate?
I have Citi Visa currently, and have already received max 10K rebate this year.
If I cancel Visa first, then apply for Citi MC, get approved, and redeem awards worth 100K this year, can I again get a 10K rebate?
Jun 6, 2016, 12:03 am
#191
Join Date: Nov 2006
Programs: AA MM PP, MR LT Plat, Globalist
Posts: 1,004
alien, DaveinLA: any luck getting AA to correct your balances? - your comment about how AA told you they'll auto-correct it in their monthly review - sounds like BS.
I did search before asking and don't believe our questions have been answered before...
I did search before asking and don't believe our questions have been answered before...
Jun 6, 2016, 10:52 am
#192
Join Date: Sep 2012
Posts: 4,431
There was no automatic correction, and I've been too lazy to call. I will try to get to it this week and will update here when I do.
Jun 11, 2016, 1:20 pm
#193
Join Date: Mar 2014
Posts: 322
If I'm understanding anecdotal evidence on this thread:
Say I have 50,000 miles in my account and book a theoretical award for 50,000.
I get back 5,000 miles a rebate.
I then add 5,000 miles to my account for a total of 10,000.
A seat in a higher cabin becomes available for 60,000 miles.
I call to upgrade the ticket and it will book successfully with the 10,000 additional miles needed from the original 50,000 I redeemed.
I know I have used the rebate several times, including with upgraded awards. I just can't see any of the history that far back to figure out what exactly happens. One would expect that when you call to book the higher award, the AA agent is able to do it because you have the miles needed. I just don't remember exactly, though I do recall somewhat, that booking the higher cabin will drop the original miles back and the new cabin would be booked using a total of all miles required for that cabin. I just don't know if it all works out so that the rebate miles are usable or the flow of operations is more like - miles redeposit, rebate clawed back, ticket re-booked, rebate newly applied. If that's the case, I would not have enough miles if using the rebate miles from the original booking.
Say I have 50,000 miles in my account and book a theoretical award for 50,000.
I get back 5,000 miles a rebate.
I then add 5,000 miles to my account for a total of 10,000.
A seat in a higher cabin becomes available for 60,000 miles.
I call to upgrade the ticket and it will book successfully with the 10,000 additional miles needed from the original 50,000 I redeemed.
I know I have used the rebate several times, including with upgraded awards. I just can't see any of the history that far back to figure out what exactly happens. One would expect that when you call to book the higher award, the AA agent is able to do it because you have the miles needed. I just don't remember exactly, though I do recall somewhat, that booking the higher cabin will drop the original miles back and the new cabin would be booked using a total of all miles required for that cabin. I just don't know if it all works out so that the rebate miles are usable or the flow of operations is more like - miles redeposit, rebate clawed back, ticket re-booked, rebate newly applied. If that's the case, I would not have enough miles if using the rebate miles from the original booking.
Jun 11, 2016, 4:06 pm
#194
Join Date: Jul 2003
Location: Wine Country, Finger Lakes
Programs: LFFRS BOD
Posts: 1,355
If I'm understanding anecdotal evidence on this thread:
Say I have 50,000 miles in my account and book a theoretical award for 50,000.
I get back 5,000 miles a rebate.
I then add 5,000 miles to my account for a total of 10,000.
A seat in a higher cabin becomes available for 60,000 miles.
I call to upgrade the ticket and it will book successfully with the 10,000 additional miles needed from the original 50,000 I redeemed.
I know I have used the rebate several times, including with upgraded awards. I just can't see any of the history that far back to figure out what exactly happens. One would expect that when you call to book the higher award, the AA agent is able to do it because you have the miles needed. I just don't remember exactly, though I do recall somewhat, that booking the higher cabin will drop the original miles back and the new cabin would be booked using a total of all miles required for that cabin. I just don't know if it all works out so that the rebate miles are usable or the flow of operations is more like - miles redeposit, rebate clawed back, ticket re-booked, rebate newly applied. If that's the case, I would not have enough miles if using the rebate miles from the original booking.
Say I have 50,000 miles in my account and book a theoretical award for 50,000.
I get back 5,000 miles a rebate.
I then add 5,000 miles to my account for a total of 10,000.
A seat in a higher cabin becomes available for 60,000 miles.
I call to upgrade the ticket and it will book successfully with the 10,000 additional miles needed from the original 50,000 I redeemed.
I know I have used the rebate several times, including with upgraded awards. I just can't see any of the history that far back to figure out what exactly happens. One would expect that when you call to book the higher award, the AA agent is able to do it because you have the miles needed. I just don't remember exactly, though I do recall somewhat, that booking the higher cabin will drop the original miles back and the new cabin would be booked using a total of all miles required for that cabin. I just don't know if it all works out so that the rebate miles are usable or the flow of operations is more like - miles redeposit, rebate clawed back, ticket re-booked, rebate newly applied. If that's the case, I would not have enough miles if using the rebate miles from the original booking.
They actually redeposit your miles so that bonus from booking has now disappeared.. so you can't count on those miles..
Jun 11, 2016, 7:34 pm
#195
Join Date: Mar 2014
Posts: 322
Thanks. Half expected that had been sorted out. I guess the only thing that sucks about that is if you book in 2016 and upgrade in 2017, you miss out on maximizing your 10% for 2016.
Last edited by hyperzulu; Jun 11, 2016 at 7:56 pm