Dec 1, 2015, 8:52 am
Last edit by: Shawn02139
American Airlines AirPass PrePaid Travel
NOTE: The program is Airpass; no longer named "AAirpass"
Link to aa.com AirPass contact and links page.
Prepaid, Unrestricted Air Travel at a Fixed Rate
As an AirPass member, you won’t have to search for fares or pay extra for last-minute trips. Your airfare is pre-paid at a fixed rate and your account is ready when you need to travel to any of the more than 350 destinations in the combined American Airlines and US Airways network.
As an AirPass member, you won’t have to search for fares or pay extra for last-minute trips. Your airfare is pre-paid at a fixed rate and your account is ready when you need to travel to any of the more than 350 destinations in the combined American Airlines and US Airways network.
AirPass, depending on level of purchase, includes status and may include up to Executive Platinum status and Admirals Club membership, or even Concierge Key, which includes both.
AirPass members get a courtesy drink and a snack if they're traveling in Coach, much as Executive Platinums do; unlike Executive Platinums, their traveling companion does also.
14 Jan 2016 jmappleby said: "...they take credit via wire transfer at $10k (Gold), $20k (Platinum), $30k (EP). Concierge Key is available for $50k individual spend or $75k team spend."
Contact AirPass
AirPass Customer Service
800-433-6355
817-931-9029 - Fax
Monday - Friday
8 a.m. - 5 p.m. (CT)
Send us a letter
FedEX / UPS / Overnight mail
American Airlines
AirPass Customer Service
4255 Amon Carter Blvd.
MD 4106
Fort Worth, TX 76155
U.S mail
American Airlines, Inc.
AirPass Customer Service
P.O. Box 619616
MD 4106
DFW Airport, TX 75261-9616
AirPass Customer Service
800-433-6355
817-931-9029 - Fax
Monday - Friday
8 a.m. - 5 p.m. (CT)
Send us a letter
FedEX / UPS / Overnight mail
American Airlines
AirPass Customer Service
4255 Amon Carter Blvd.
MD 4106
Fort Worth, TX 76155
U.S mail
American Airlines, Inc.
AirPass Customer Service
P.O. Box 619616
MD 4106
DFW Airport, TX 75261-9616
The best deal seems to be the -UP fares, where you pay the standard economy, but book a confirmed seat into business
AirPass Prepaid Travel (née AAirpass, not Lifetime Airpass) Master Thread
Feb 10, 2016, 9:35 am
#406
Join Date: May 2014
Location: PHL and beyond
Programs: AA CK, Marriott Platinum, Hertz PC
Posts: 247
OK answered my own question. I also had a non-refundable A cabin ticket on the 12pm flight tomorrow (I needed to move my flight to get in earlier). This was blocking the booking of the 9am flight.
Airpass very kindly moved the 12pm reservation to the 9pm flight, so problem solved.
Airpass very kindly moved the 12pm reservation to the 9pm flight, so problem solved.
Feb 14, 2016, 4:28 pm
#408
Join Date: May 2014
Location: PHL and beyond
Programs: AA CK, Marriott Platinum, Hertz PC
Posts: 247
Feb 14, 2016, 7:42 pm
#409
Join Date: Dec 2009
Location: DFW
Programs: AA EXP
Posts: 1,590
Ha - I could definitely see them lowering the base rate while also tinkering with the multipliers - resulting, of course, in a price increase.
Feb 29, 2016, 5:29 pm
#410
Join Date: May 2014
Location: PHL and beyond
Programs: AA CK, Marriott Platinum, Hertz PC
Posts: 247
Right, and they have done that in the past. I believe AA is smart: the Airpass rate is pinned to be much less than inflated last minute rates and more than anything else. They know exactly what the market will pay.
Apr 8, 2016, 8:42 pm
#411
Join Date: May 2014
Location: PHL and beyond
Programs: AA CK, Marriott Platinum, Hertz PC
Posts: 247
Airpass is ending?
I was trying to ticket a flight in TPA with my Airpass and the AA folks at the ticket desk told me that they were trying to get rid of Airpass.
Note: I wouldn't necessarily call this a reliable source, since the lady in question wasn't able to even ticket me, and told me Airpass was losing money.
In recent talks with the Airpass team they inferred they intended to step up marketing, which is in conflict.
I suspect it's just an AA employee confusing Airpass with Lifetime Airpass, because Lifetime Airpass is a product with which AA clearly has sellers remorse...
Still, I'm interested in what others have heard.
Note: I wouldn't necessarily call this a reliable source, since the lady in question wasn't able to even ticket me, and told me Airpass was losing money.
In recent talks with the Airpass team they inferred they intended to step up marketing, which is in conflict.
I suspect it's just an AA employee confusing Airpass with Lifetime Airpass, because Lifetime Airpass is a product with which AA clearly has sellers remorse...
Still, I'm interested in what others have heard.
Apr 9, 2016, 5:21 am
#413
Join Date: Jan 2011
Location: CLT
Programs: AA EXP
Posts: 866
I've found that normal res/ticketing agents actually know very little about Airpass- as in usually nothing at all aside from maybe knowing how to make an Airpass booking. I wouldn't put any stock into what that agent in TPA told you.
Dealing with Airpass agents directly though is great- they are very competent and helpful, but you are SOL if calling after DFW business hours or on a weekend. That being said, I never got the impression that the program is going away, and certainly hope it won't.
Dealing with Airpass agents directly though is great- they are very competent and helpful, but you are SOL if calling after DFW business hours or on a weekend. That being said, I never got the impression that the program is going away, and certainly hope it won't.
Apr 9, 2016, 7:09 am
#414
Join Date: Dec 2009
Location: DFW
Programs: AA EXP
Posts: 1,590
AAirpass group is actively negotiating renewals so I don't think it's going anywhere.
Furthermore, last year I was a guest at a sporting event and a manager told me that ole Dougie had indicated he was "impressed with the numbers on AAirpass." Of course, this person is likely no more reliable than the person jmappleby spoke to!
Furthermore, last year I was a guest at a sporting event and a manager told me that ole Dougie had indicated he was "impressed with the numbers on AAirpass." Of course, this person is likely no more reliable than the person jmappleby spoke to!
Apr 9, 2016, 7:18 am
#415
Join Date: May 2014
Location: PHL and beyond
Programs: AA CK, Marriott Platinum, Hertz PC
Posts: 247
Apr 9, 2016, 7:38 am
#416
Join Date: Dec 2009
Location: DFW
Programs: AA EXP
Posts: 1,590
I don't want to open a public discussion of what AA is/is not willing to do in AAirpass contracts or as goodwill gestures that are contrary to the letter of the agreement. I believe the standard issue doc they will send you, however, allows for the 1-time extension of unused funds up to 12 months.
Apr 9, 2016, 7:53 am
#417
Join Date: May 2014
Location: PHL and beyond
Programs: AA CK, Marriott Platinum, Hertz PC
Posts: 247
AAirpass group is actively negotiating renewals so I don't think it's going anywhere.
Furthermore, last year I was a guest at a sporting event and a manager told me that ole Dougie had indicated he was "impressed with the numbers on AAirpass." Of course, this person is likely no more reliable than the person jmappleby spoke to!
Furthermore, last year I was a guest at a sporting event and a manager told me that ole Dougie had indicated he was "impressed with the numbers on AAirpass." Of course, this person is likely no more reliable than the person jmappleby spoke to!
But it's not a like-like comparison, because I'm able to reach more customers and therefore do more business, by booking approximate travel in advance on Airpass, and changing it if needs be. Doing that with discount tickets is a killer, because you get hit by change fees and the fare difference for last minute travel. Before, I just stuck with my original routes. So that's a win-win for AA and I, which is kinda the point.
Also, the main problem with Airpass is they totally suck at marketing themselves. I work with a lot of people who travel a LOT, and none of them have ever heard of it.
Last edited by jmappleby; Apr 9, 2016 at 7:59 am
Apr 9, 2016, 10:57 am
#418
Join Date: Oct 2015
Location: BNA
Programs: UA 1K
Posts: 766
After evaluating whether airpass would be a good choice for my business, I've settled on the following: the $ amount of the Airpass should be on the order of the $ amount of last-minute flying that we do.
That's where the value and flexibility could be a big advantage.
There would be no good reason to book advance tickets that are unlikely to change using the Airpass.
That's where the value and flexibility could be a big advantage.
There would be no good reason to book advance tickets that are unlikely to change using the Airpass.
Apr 9, 2016, 11:20 am
#419
Join Date: May 2014
Location: PHL and beyond
Programs: AA CK, Marriott Platinum, Hertz PC
Posts: 247
After evaluating whether airpass would be a good choice for my business, I've settled on the following: the $ amount of the Airpass should be on the order of the $ amount of last-minute flying that we do.
That's where the value and flexibility could be a big advantage.
There would be no good reason to book advance tickets that are unlikely to change using the Airpass.
That's where the value and flexibility could be a big advantage.
There would be no good reason to book advance tickets that are unlikely to change using the Airpass.
The thing that's hard to explain is it has changed my flying habits. Because I can change tickets easily, I do, and so get to more customers, justifying the cost. You won't know if that works for you until you try it
Apr 9, 2016, 12:37 pm
#420
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
If you can carry out business travel by planning in advance and buy nonrefundable fares and eat an occasional change and current fare package, that's great. Continue doing so.
If you tend to have more last minute travel or have to make changes and adjustments to your travel, particularly close to travel time, it may well be more cost effective to buy AirPass prepaid travel.
If you tend to have more last minute travel or have to make changes and adjustments to your travel, particularly close to travel time, it may well be more cost effective to buy AirPass prepaid travel.