Last edit by: rrgg
AAdvantage eShoppping by Cartera Commerce
Using, earning miles, problems, etc. (Consolidated thread)
American Airlines is not the contact for Cartera / AAdvantage eShopping .
AAdvantage eShopping FAQs and an e-contact form can be found via the "Contact Us" link at the bottom left corner of the home page.
If you have trouble getting purchases to track, there's also a browser extension to help.
A related article, highlighting an interview of Cartera Commerce CEO Tom Bercher, is "Secrets of Cartera Commerce Revealed: Inside the Company that Brings You Miles for Online Shopping" by Gary Leff on March 3, 2014. Link.
As described in this thread, AAdvantage Shopping now offers a downloadable button installable on your desktop (not mobile) device to facilitate e-shopping. Link.
Older posts may be read at http://www.flyertalk.com/forum/ameri...or-consol.html
Notes about Giftcards.com:
Some anti-virus software silently blocks tracking, and you may want to consider disabling it for your purchase.
Using, earning miles, problems, etc. (Consolidated thread)
American Airlines is not the contact for Cartera / AAdvantage eShopping .
AAdvantage eShopping FAQs and an e-contact form can be found via the "Contact Us" link at the bottom left corner of the home page.
If you have trouble getting purchases to track, there's also a browser extension to help.
Cartera website: http://www.cartera.com
Cartera Commerce, Inc.
One Cranberry Hill
Lexington, Massachusetts 02421
Tel. (781) 541-6800 Fax: (781) 541-6801
For general inquiries, please contact [email protected] or 888.456.6255
Cartera Commerce, Inc.
One Cranberry Hill
Lexington, Massachusetts 02421
Tel. (781) 541-6800 Fax: (781) 541-6801
For general inquiries, please contact [email protected] or 888.456.6255
MODERATOR GUIDEPOST (Please do not alter contents following)
This thread is the sole thread to address issues with AAdvantage eShopping (operated by Cartera Commerce). Other queries or complaints will invariably end up merged into this thread. All posts must comply with FlyerTalk Guidelines and Rules / TOS, or may be summarily deleted or edited by moderators.
This thread is the sole thread to address issues with AAdvantage eShopping (operated by Cartera Commerce). Other queries or complaints will invariably end up merged into this thread. All posts must comply with FlyerTalk Guidelines and Rules / TOS, or may be summarily deleted or edited by moderators.
A related article, highlighting an interview of Cartera Commerce CEO Tom Bercher, is "Secrets of Cartera Commerce Revealed: Inside the Company that Brings You Miles for Online Shopping" by Gary Leff on March 3, 2014. Link.
As described in this thread, AAdvantage Shopping now offers a downloadable button installable on your desktop (not mobile) device to facilitate e-shopping. Link.
Older posts may be read at http://www.flyertalk.com/forum/ameri...or-consol.html
Notes about Giftcards.com:
- A separate thread exists for discussing Giftcards.com and likely has more data points than this generic thread.
- Purchases from giftcards.com earn miles on the first $2,000 spent in the named calendar month, meaning for example between March 1st and March 31st. [Note: as of Aug 2023, the $2k limit is per order, not per purchase]
- Giftcards.com has had various limits over the years, and it was always by calendar month.
- Some data points show the $2,000 monthly limit is not always enforced. [Note: as of Aug 2023, the $2k limit is per order, not per purchase]
- In 2022, larger orders track more slowly, and you may need to wait a full month to see miles. Strong advice from the thread is to make multiple small purchases (say under $300) rather than large ones to avoid the dreaded "manual review"
Some anti-virus software silently blocks tracking, and you may want to consider disabling it for your purchase.
AAdvantage eShopping / Cartera Questions / Discussion / Vendors / Issues (archive)
#1291
Join Date: Oct 2013
Location: SFO
Programs: UA 1K, AA EXP, Hyatt Glob, Hilton Diamond, Marriott Plat, Total Wine & More Reserve
Posts: 4,524
#1292
Join Date: Jun 2018
Posts: 29
So I took advantage of the 4x Marriott Special yesterday and made some reservations. My accoount shows my recent visit to Marriott, but it is not showing my reservation number or amount of the reservation. I have used both Chrome and Firefox with no Ad Blocker active and no other shopping portal open. I also cleared all of my cookies and cache and tried again, but only see the recent visit.
Also wondering....in reading the fine print on what is eligible, are only the regular rates eligible or are the prepay rates eligible as well. I'm military and I typically book under the Government rate, but I know that rate is not eligible, so trying to make sure I pick the right eligible rate. In the reservations I made yesterday, I did pick the regular flexible member rate, which is the most expensive.
Finally, I also purchased the Motley"s Fool promotion ($79 for 7,400 miles). My account shows my recent visit to the site, but is also not showing the amount or confirmation. I definitely saw the special was activated and I got the congratulations banner after the purchase....so just wondering what is going on.
On previous purchases for Sam's Club and an older test Marriott Reservation, it showed the cost details in the recent stores visited tab.
Also wondering....in reading the fine print on what is eligible, are only the regular rates eligible or are the prepay rates eligible as well. I'm military and I typically book under the Government rate, but I know that rate is not eligible, so trying to make sure I pick the right eligible rate. In the reservations I made yesterday, I did pick the regular flexible member rate, which is the most expensive.
Finally, I also purchased the Motley"s Fool promotion ($79 for 7,400 miles). My account shows my recent visit to the site, but is also not showing the amount or confirmation. I definitely saw the special was activated and I got the congratulations banner after the purchase....so just wondering what is going on.
On previous purchases for Sam's Club and an older test Marriott Reservation, it showed the cost details in the recent stores visited tab.
#1293
Join Date: Dec 2016
Location: Long Island, NY
Programs: AA EXP, Hyatt Explorist, Marriott Gold
Posts: 732
So I took advantage of the 4x Marriott Special yesterday and made some reservations. My accoount shows my recent visit to Marriott, but it is not showing my reservation number or amount of the reservation. I have used both Chrome and Firefox with no Ad Blocker active and no other shopping portal open. I also cleared all of my cookies and cache and tried again, but only see the recent visit.
No LP yet while points from Nike were posted as of Aug 05.
#1294
Join Date: Oct 2013
Location: SFO
Programs: UA 1K, AA EXP, Hyatt Glob, Hilton Diamond, Marriott Plat, Total Wine & More Reserve
Posts: 4,524
Miles/LPs aren’t received until after checkout. And that can take a few weeks (as I noted above), or possibly a few months (per the terms up to 90 days post-checkout).
This is for standard bookings, at least. I’m not sure what happens on pre-paid stays.
#1295
Join Date: Jun 2018
Posts: 29
did you see your Marriott Reservation under your recnt store visits before the night of your stay or did it show up after you checked out
#1296
Join Date: Feb 2006
Location: DCA/IAD
Programs: AA EXP, UA Silver, Marriott Titanium, HHonors Diamond, National Exec, Hertz PC, Nexus
Posts: 413
IIRC, I think we've only hit 4-miles per dollar twice in 2022, both within the last 30 days, and both times it went up from 3 the prior day. I remember it hitting perhaps 3 miles per dollar a couple times earlier in the year.
#1297
Join Date: Sep 2019
Location: NYC, SEA
Programs: Hyatt Glob, Marriott Titanium, AA EXP, DL PM, AS 100k (fake), B6 M3 (fake), BA Gold (fake), UA FO.
Posts: 740
Mine have been posting somewhere between 60-90 days. They say not to contact them until 90 days have passed. Incidentally, I've had success getting retroactive bonus credit for stays that fell during a promo period (i.e. spend $xx and get X,XXX bonus points between these dates). Best of al, the retro bonuses posted as LPs.
#1298
Join Date: Jul 2021
Location: US
Programs: AA, AI-FR, ClubVistara, KrisFlyer, EK, InterMiles
Posts: 49
Miles for Meal Kit subscriptions
Hi all,
I was just looking through the AA e-shopping website and spotted some ~2k miles offers for meal kit subscriptions (Hello Fresh, Green Chef, et al.) - found that the "discounts" they provide are only for the first shipment with subsequent shipments costing a lot more. So, I'm checking here if others have had success with earning miles WHILE canceling the subscriptions after the first shipment ( to minimize the $/points value)
Eager to know about some data points
I was just looking through the AA e-shopping website and spotted some ~2k miles offers for meal kit subscriptions (Hello Fresh, Green Chef, et al.) - found that the "discounts" they provide are only for the first shipment with subsequent shipments costing a lot more. So, I'm checking here if others have had success with earning miles WHILE canceling the subscriptions after the first shipment ( to minimize the $/points value)
Eager to know about some data points
#1299
Join Date: Aug 2012
Location: SEA
Programs: Bonvoy Gold
Posts: 1,947
Hi all,
I was just looking through the AA e-shopping website and spotted some ~2k miles offers for meal kit subscriptions (Hello Fresh, Green Chef, et al.) - found that the "discounts" they provide are only for the first shipment with subsequent shipments costing a lot more. So, I'm checking here if others have had success with earning miles WHILE canceling the subscriptions after the first shipment ( to minimize the $/points value)
Eager to know about some data points
I was just looking through the AA e-shopping website and spotted some ~2k miles offers for meal kit subscriptions (Hello Fresh, Green Chef, et al.) - found that the "discounts" they provide are only for the first shipment with subsequent shipments costing a lot more. So, I'm checking here if others have had success with earning miles WHILE canceling the subscriptions after the first shipment ( to minimize the $/points value)
Eager to know about some data points
#1300
Join Date: Jul 2013
Location: 32 16N/110 57W
Programs: Asiana Club Diamond (*G), AA PPro (OWE), Korean Air Skypass MC (STE)
Posts: 157
Hi all,
I was just looking through the AA e-shopping website and spotted some ~2k miles offers for meal kit subscriptions (Hello Fresh, Green Chef, et al.) - found that the "discounts" they provide are only for the first shipment with subsequent shipments costing a lot more. So, I'm checking here if others have had success with earning miles WHILE canceling the subscriptions after the first shipment ( to minimize the $/points value)
Eager to know about some data points
I was just looking through the AA e-shopping website and spotted some ~2k miles offers for meal kit subscriptions (Hello Fresh, Green Chef, et al.) - found that the "discounts" they provide are only for the first shipment with subsequent shipments costing a lot more. So, I'm checking here if others have had success with earning miles WHILE canceling the subscriptions after the first shipment ( to minimize the $/points value)
Eager to know about some data points
Last edited by LittleBird; Aug 6, 2022 at 1:50 pm Reason: spelling
#1301
Join Date: Feb 2006
Location: DCA/IAD
Programs: AA EXP, UA Silver, Marriott Titanium, HHonors Diamond, National Exec, Hertz PC, Nexus
Posts: 413
I have gotten credit for prepaid stays at least twice. They're published and commissionable rates, so I don't know why you wouldn't. I've earned several times on AAA discount bookings as well. I book government rates frequently, and I use the portal 'just in case', but I've never gotten points for those stays, nor would I expect to.
#1302
Join Date: Oct 2013
Location: SFO
Programs: UA 1K, AA EXP, Hyatt Glob, Hilton Diamond, Marriott Plat, Total Wine & More Reserve
Posts: 4,524
I don't know why you wouldn't either. What I didn't know was the timing that miles/LPs from pre-paid stays post relative to checkout. (i.e. is an actual stay required to trigger the process of getting AA miles/LPs credited, or is payment sufficient?)
#1303
Join Date: Sep 2019
Location: NYC, SEA
Programs: Hyatt Glob, Marriott Titanium, AA EXP, DL PM, AS 100k (fake), B6 M3 (fake), BA Gold (fake), UA FO.
Posts: 740
I had two stays last weekend that I booked a couple weeks ago when eShopping was offering four miles per dollar. The bookings show on my shopping trips, but haven't posted yet. I don't think I've ever gotten credit sooner than 2 months after the stay. For the retro bonus, I had to contact them. I've had my stays post after the promo posted to my account, and I don't think their system will recognize the spend for bonus purposes. In the most recent instance, I earned 500 miles on non-Marriott spend during a promo period, but the Marriott spend would've netted me 1,000 miles. I wrote them and they manually credited me the additional 500-miles, which also posted as LPs. I've been holding on to the T&Cs to cite when I contact them. I've gotten retro miles twice and both times I got LPs. I think it's ambiguous whether the booking has to be made during the promo period or whether the stay must conclude within the bonus period. In both instances for me, the stay ended during the bonus period.
#1304
Join Date: Apr 2011
Programs: Marriott Ambassador, AA ExecPlat, Amtrak Select Exec, former WN apologist
Posts: 1,428
In my experience, they either post within ~two weeks or not at all. But when they don't post you still have to wait the full 90 days before filing a claim. I wind up with a lot of calendar reminders.
#1305
Join Date: Nov 2021
Location: LBB
Programs: AA EXP, Hyatt Explorist, Hilton Diamond
Posts: 48
Hi all,
I was just looking through the AA e-shopping website and spotted some ~2k miles offers for meal kit subscriptions (Hello Fresh, Green Chef, et al.) - found that the "discounts" they provide are only for the first shipment with subsequent shipments costing a lot more. So, I'm checking here if others have had success with earning miles WHILE canceling the subscriptions after the first shipment ( to minimize the $/points value)
Eager to know about some data points
I was just looking through the AA e-shopping website and spotted some ~2k miles offers for meal kit subscriptions (Hello Fresh, Green Chef, et al.) - found that the "discounts" they provide are only for the first shipment with subsequent shipments costing a lot more. So, I'm checking here if others have had success with earning miles WHILE canceling the subscriptions after the first shipment ( to minimize the $/points value)
Eager to know about some data points