Feb 18, 2015, 5:57 pm
Last edit by: rrgg
AAdvantage eShoppping by Cartera Commerce
Using, earning miles, problems, etc. (Consolidated thread)
American Airlines is not the contact for Cartera / AAdvantage eShopping .
AAdvantage eShopping FAQs and an e-contact form can be found via the "Contact Us" link at the bottom left corner of the home page.
If you have trouble getting purchases to track, there's also a browser extension to help.
A related article, highlighting an interview of Cartera Commerce CEO Tom Bercher, is "Secrets of Cartera Commerce Revealed: Inside the Company that Brings You Miles for Online Shopping" by Gary Leff on March 3, 2014. Link.
As described in this thread, AAdvantage Shopping now offers a downloadable button installable on your desktop (not mobile) device to facilitate e-shopping. Link.
Older posts may be read at http://www.flyertalk.com/forum/ameri...or-consol.html
Notes about Giftcards.com:
Some anti-virus software silently blocks tracking, and you may want to consider disabling it for your purchase.
Using, earning miles, problems, etc. (Consolidated thread)
American Airlines is not the contact for Cartera / AAdvantage eShopping .
AAdvantage eShopping FAQs and an e-contact form can be found via the "Contact Us" link at the bottom left corner of the home page.
If you have trouble getting purchases to track, there's also a browser extension to help.
Cartera website: http://www.cartera.com
Cartera Commerce, Inc.
One Cranberry Hill
Lexington, Massachusetts 02421
Tel. (781) 541-6800 Fax: (781) 541-6801
For general inquiries, please contact [email protected] or 888.456.6255
Cartera Commerce, Inc.
One Cranberry Hill
Lexington, Massachusetts 02421
Tel. (781) 541-6800 Fax: (781) 541-6801
For general inquiries, please contact [email protected] or 888.456.6255
MODERATOR GUIDEPOST (Please do not alter contents following)
This thread is the sole thread to address issues with AAdvantage eShopping (operated by Cartera Commerce). Other queries or complaints will invariably end up merged into this thread. All posts must comply with FlyerTalk Guidelines and Rules / TOS, or may be summarily deleted or edited by moderators.
This thread is the sole thread to address issues with AAdvantage eShopping (operated by Cartera Commerce). Other queries or complaints will invariably end up merged into this thread. All posts must comply with FlyerTalk Guidelines and Rules / TOS, or may be summarily deleted or edited by moderators.
A related article, highlighting an interview of Cartera Commerce CEO Tom Bercher, is "Secrets of Cartera Commerce Revealed: Inside the Company that Brings You Miles for Online Shopping" by Gary Leff on March 3, 2014. Link.
As described in this thread, AAdvantage Shopping now offers a downloadable button installable on your desktop (not mobile) device to facilitate e-shopping. Link.
Older posts may be read at http://www.flyertalk.com/forum/ameri...or-consol.html
Notes about Giftcards.com:
- A separate thread exists for discussing Giftcards.com and likely has more data points than this generic thread.
- Purchases from giftcards.com earn miles on the first $2,000 spent in the named calendar month, meaning for example between March 1st and March 31st. [Note: as of Aug 2023, the $2k limit is per order, not per purchase]
- Giftcards.com has had various limits over the years, and it was always by calendar month.
- Some data points show the $2,000 monthly limit is not always enforced. [Note: as of Aug 2023, the $2k limit is per order, not per purchase]
- In 2022, larger orders track more slowly, and you may need to wait a full month to see miles. Strong advice from the thread is to make multiple small purchases (say under $300) rather than large ones to avoid the dreaded "manual review"
Some anti-virus software silently blocks tracking, and you may want to consider disabling it for your purchase.
AAdvantage eShopping / Cartera Questions / Discussion / Vendors / Issues (archive)
Jul 19, 2022, 8:39 am
#1216
Join Date: Dec 2021
Programs: AA, Cap1
Posts: 36
I've been having a hell of a time with GC.com. I have tried 3 different credit cards using both my name and my wife's name and can't get a single card order to go through for a Visa GC. Have never had this issue up until now and only have about $2,500 total spend on gc.com over the last 3 months. Has anyone been able to get around the cancelled orders somehow?
I still don’t have it down to a science but I eventually got one transaction to process at $30. The next day I got $100 to process. Unfortunately I got impatient and tried $120 that same day, which was cancelled. A month later, $250 and $80 were cancelled, but $70 processed.
The advice I got on this site was to try a small transaction. Then a larger one the next day. Larger the next. Only one per day.
Jul 19, 2022, 9:45 am
#1218
Join Date: Apr 2022
Location: ATL
Programs: AA EXP
Posts: 113
Did you get this resolved? I was having this problem. It caused me to miss a recent bonus miles offer by like $30 😤
I still don’t have it down to a science but I eventually got one transaction to process at $30. The next day I got $100 to process. Unfortunately I got impatient and tried $120 that same day, which was cancelled. A month later, $250 and $80 were cancelled, but $70 processed.
The advice I got on this site was to try a small transaction. Then a larger one the next day. Larger the next. Only one per day.
I still don’t have it down to a science but I eventually got one transaction to process at $30. The next day I got $100 to process. Unfortunately I got impatient and tried $120 that same day, which was cancelled. A month later, $250 and $80 were cancelled, but $70 processed.
The advice I got on this site was to try a small transaction. Then a larger one the next day. Larger the next. Only one per day.
Jul 19, 2022, 2:59 pm
#1221
Join Date: Sep 2009
Programs: AA Executive Platinum, Marriott Lifetime Titanium, IHG Platinum
Posts: 1,450
(I just signed up today for $79, and almost immediately received a confirmation email from AA Shopping stating that is is being tracked)
Hopefully there will be no issue with getting the points.
Jul 20, 2022, 12:49 pm
#1222
Join Date: Mar 2009
Posts: 85
Does anybody think I could do one $2000 gift card per month? I want to use them to pay my estimated income taxes and I don't relish keeping track of 8 $250 cards per month. I realize we don't know the algorithm, but any experience?
Jul 20, 2022, 12:54 pm
#1223
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
Max on the prepaid debit cards is $250, or $500 on the physical business ones.
Jul 20, 2022, 1:20 pm
#1224
Join Date: Apr 2011
Programs: AAdvantage (Platinum)
Posts: 470
For estimated tax the fed’s vendors charge a reduced fee for debit cards but are limited to 2 transactions per quarter (seems to be IRS payment periods than actual calendar quarters).
Jul 20, 2022, 2:13 pm
#1225
Join Date: Mar 2009
Posts: 85
Awesome, thank you so much for the reply. I failed to catch that limit. I did a 250 today and it was a very easy and smooth transaction.
Jul 20, 2022, 5:05 pm
#1226
Join Date: Feb 2007
Location: Nashville, TN
Programs: AA PP; Bonvoy SE
Posts: 265
If there's a FB group other than AA Adv Members then I'd love to be in, something more advanced on earning options perhaps including runs and portal bonuses. Some of these change day to day and I don't check often enough.
Jul 20, 2022, 8:43 pm
#1227
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,937
Strange that the AA miles would show up before the shopping portal status changes to "Confirmed." I have a slew of giftcards.com orders that show as "Pending" but the orders were auto-cancelled immediately after being placed (I have two emails that came within seconds of each other, one for "Your giftcards.com order xxx has been created!" and immediately "Your giftcards.com order has been cancelled."). I see the miles and LPs for those on my AA account. I assume they'll get clawed back at some point.
Jul 21, 2022, 7:31 am
#1228
Join Date: May 2022
Programs: American EP
Posts: 16
Nope. I have been trying all sorts of different methods the last few days and every single order has been cancelled for the same reason: not passing the security check. The miles are still posting to my account though so I assume I'll have a bunch of clawbacks soon. I have not yet tried ordering a smaller gift card though. Maybe I'll try that today.
Jul 21, 2022, 11:41 am
#1229
Join Date: Sep 2019
Location: NYC, SEA
Programs: Hyatt Glob, Marriott Titanium, AA EXP, DL PM, AS 100k (fake), B6 M3 (fake), BA Gold (fake), UA FO.
Posts: 740
With respect to Marriott, does anyone have a sense for which rates, specifically, are excluded? The language I'm concerned about is "Rooms offered at specially negotiated rates for Marriott Bonvoy™ members (e.g. Marriott Bonvoy™ offer discount, Marriott Bonvoy™ offer package), with the exception of Marriott Bonvoy™ Member rates are not eligible." What does that mean? Are the new biz credit cardholder rates ineligible? Rates offered to those with elite status? Very frustrating that this isn't more predictable/reliable..
Jul 21, 2022, 11:50 am
#1230
Join Date: Apr 2011
Programs: Marriott Ambassador, AA ExecPlat, Amtrak Select Exec, former WN apologist
Posts: 1,428
With respect to Marriott, does anyone have a sense for which rates, specifically, are excluded? The language I'm concerned about is "Rooms offered at specially negotiated rates for Marriott Bonvoy™ members (e.g. Marriott Bonvoy™ offer discount, Marriott Bonvoy™ offer package), with the exception of Marriott Bonvoy™ Member rates are not eligible." What does that mean? Are the new biz credit cardholder rates ineligible? Rates offered to those with elite status? Very frustrating that this isn't more predictable/reliable..