Feb 18, 2015, 5:57 pm
Last edit by: rrgg
AAdvantage eShoppping by Cartera Commerce
Using, earning miles, problems, etc. (Consolidated thread)
American Airlines is not the contact for Cartera / AAdvantage eShopping .
AAdvantage eShopping FAQs and an e-contact form can be found via the "Contact Us" link at the bottom left corner of the home page.
If you have trouble getting purchases to track, there's also a browser extension to help.
A related article, highlighting an interview of Cartera Commerce CEO Tom Bercher, is "Secrets of Cartera Commerce Revealed: Inside the Company that Brings You Miles for Online Shopping" by Gary Leff on March 3, 2014. Link.
As described in this thread, AAdvantage Shopping now offers a downloadable button installable on your desktop (not mobile) device to facilitate e-shopping. Link.
Older posts may be read at http://www.flyertalk.com/forum/ameri...or-consol.html
Notes about Giftcards.com:
Some anti-virus software silently blocks tracking, and you may want to consider disabling it for your purchase.
Using, earning miles, problems, etc. (Consolidated thread)
American Airlines is not the contact for Cartera / AAdvantage eShopping .
AAdvantage eShopping FAQs and an e-contact form can be found via the "Contact Us" link at the bottom left corner of the home page.
If you have trouble getting purchases to track, there's also a browser extension to help.
Cartera website: http://www.cartera.com
Cartera Commerce, Inc.
One Cranberry Hill
Lexington, Massachusetts 02421
Tel. (781) 541-6800 Fax: (781) 541-6801
For general inquiries, please contact [email protected] or 888.456.6255
Cartera Commerce, Inc.
One Cranberry Hill
Lexington, Massachusetts 02421
Tel. (781) 541-6800 Fax: (781) 541-6801
For general inquiries, please contact [email protected] or 888.456.6255
MODERATOR GUIDEPOST (Please do not alter contents following)
This thread is the sole thread to address issues with AAdvantage eShopping (operated by Cartera Commerce). Other queries or complaints will invariably end up merged into this thread. All posts must comply with FlyerTalk Guidelines and Rules / TOS, or may be summarily deleted or edited by moderators.
This thread is the sole thread to address issues with AAdvantage eShopping (operated by Cartera Commerce). Other queries or complaints will invariably end up merged into this thread. All posts must comply with FlyerTalk Guidelines and Rules / TOS, or may be summarily deleted or edited by moderators.
A related article, highlighting an interview of Cartera Commerce CEO Tom Bercher, is "Secrets of Cartera Commerce Revealed: Inside the Company that Brings You Miles for Online Shopping" by Gary Leff on March 3, 2014. Link.
As described in this thread, AAdvantage Shopping now offers a downloadable button installable on your desktop (not mobile) device to facilitate e-shopping. Link.
Older posts may be read at http://www.flyertalk.com/forum/ameri...or-consol.html
Notes about Giftcards.com:
- A separate thread exists for discussing Giftcards.com and likely has more data points than this generic thread.
- Purchases from giftcards.com earn miles on the first $2,000 spent in the named calendar month, meaning for example between March 1st and March 31st. [Note: as of Aug 2023, the $2k limit is per order, not per purchase]
- Giftcards.com has had various limits over the years, and it was always by calendar month.
- Some data points show the $2,000 monthly limit is not always enforced. [Note: as of Aug 2023, the $2k limit is per order, not per purchase]
- In 2022, larger orders track more slowly, and you may need to wait a full month to see miles. Strong advice from the thread is to make multiple small purchases (say under $300) rather than large ones to avoid the dreaded "manual review"
Some anti-virus software silently blocks tracking, and you may want to consider disabling it for your purchase.
AAdvantage eShopping / Cartera Questions / Discussion / Vendors / Issues (archive)
Mar 2, 2023, 3:47 am
#2326
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,047
An accountant could easily conclude that Giftcards is an overall money loser when looking at all of the administrative costs to Cartera of AA status chasers trying to get their transactions processed properly... Other cashback websites might not have the same volume of gift card activity...
Mar 2, 2023, 4:42 am
#2327
Join Date: Jul 2013
Programs: AA ExecPlat, Marriott LT Titanium, HH Diamond, UA Silver
Posts: 131
And if gc.com was removed by the airline because it was clearly an offer that could be exploited easily, why do they let RM offers continue?
Last edited by Cooper21; Mar 2, 2023 at 4:44 am Reason: sp
Mar 2, 2023, 5:36 am
#2328
Join Date: Sep 2018
Location: DSM
Programs: AA EXP
Posts: 110
Does anybody have any experience with Macy's and "Macy's Marketplace"? I bought three items on Macys.com (through the portal) on Saturday, did not notice at the time that one item was sold & shipped by a third party seller. The LP's for the first two items have credited to my account, leaving me currently 67 LP's short of EXP. The fine print on Macy's listing on the portal says "Not eligible on sales from partner sites that have their product listings linked to Macys.com." I'm guessing that's what the "sponsored" listings are, and I'm SOL on that part of the purchase?
I still have a couple other inquiries for missing miles under review, hopefully one of them comes through...
I still have a couple other inquiries for missing miles under review, hopefully one of them comes through...
Mar 2, 2023, 8:00 am
#2329
Join Date: Feb 2002
Location: BOS
Programs: AA EXP 1MM, DL PM, Bonvoy Titanium (Plat Life), HH G, Amtrak, B6, MR
Posts: 1,548
What's annoying, though, is that if you do a product search on the AA shopping site, and Thrive Market carries the products, you get back results implying you could get the 20 miles/dollar on that purchase of the products. They really should turn that off if they're only paying out on the membership.
Mar 2, 2023, 9:54 am
#2330
Join Date: Feb 2006
Location: Cockeysville, MD
Programs: Marriott Rewards Lifetime Titanium, Amex Plat, Hertz Gold 5*, National Exec, AA Plat
Posts: 9,467
Question for the group...12400 LP's posted that were missing from December. I got this email. Maybe I am too dense, does this mean they count in 2022 for 2023 status? That's what should have happened and what I want. It says it goes by transaction date, but then counts for 2023 status.
Mar 1 2023 VERIZON
12/03/2022 Missing Online Transaction (ORDER # XXXXX)
$1.00 Pending 12400
You should now be able to find the 12,400 miles for this order posted to your account on that time frame. If you still cannot see the reward posted for this order after following the above steps, please let me know.
Please reach out to me for any further questions or concerns.
We understand that there might be a concern that the reward for an order will post after the February 28th deadline to achieve or maintain Status on your American Airlines account. Please note that American Airlines posts rewards to member accounts using the transaction date, so any rewards posting after the deadline with a transaction date on or before February 28th will still be counted towards your 2023 Status.
Please know that due to increased inquiry volume, we may be slightly delayed in responding to your questions. Please be assured that we are trying our best to get back to you as soon as we can.
Mar 1 2023 VERIZON
12/03/2022 Missing Online Transaction (ORDER # XXXXX)
$1.00 Pending 12400
You should now be able to find the 12,400 miles for this order posted to your account on that time frame. If you still cannot see the reward posted for this order after following the above steps, please let me know.
Please reach out to me for any further questions or concerns.
We understand that there might be a concern that the reward for an order will post after the February 28th deadline to achieve or maintain Status on your American Airlines account. Please note that American Airlines posts rewards to member accounts using the transaction date, so any rewards posting after the deadline with a transaction date on or before February 28th will still be counted towards your 2023 Status.
Please know that due to increased inquiry volume, we may be slightly delayed in responding to your questions. Please be assured that we are trying our best to get back to you as soon as we can.
Mar 2, 2023, 10:11 am
#2331
Join Date: Aug 2003
Location: Henderson, NV, USA
Programs: Hilton Diamond; Hertz PC; AA Platinum; Marriott Lifetime Gold
Posts: 162
Question for the group...12400 LP's posted that were missing from December. I got this email. Maybe I am too dense, does this mean they count in 2022 for 2023 status? That's what should have happened and what I want. It says it goes by transaction date, but then counts for 2023 status.
Mar 2, 2023, 10:47 am
#2332
Join Date: Oct 2009
Location: OMA
Programs: AA PLT 1MM, HHonors Diamond, IHG Gold, National Exec, Hertz 5-Star
Posts: 120
I looks like Walgreens is back on the portal after a brief departure.
Mar 2, 2023, 4:14 pm
#2333
Join Date: Mar 2016
Location: Dallas, TX
Posts: 67
Quick question about AA eshopping portal. I'm going to start using it for anything I need, but was wondering if I already have an account at REI for example, but then use the AA shopping portal for REI. After clicking on REI button on the AA eshopping portal, can I log into my REI account and make a purchase, make a purchase, and get LP - or - am I not allowed to log in to REI? Thank you!
Mar 2, 2023, 4:37 pm
#2334
Join Date: Jan 2023
Programs: AA EXP 2MM
Posts: 114
Quick question about AA eshopping portal. I'm going to start using it for anything I need, but was wondering if I already have an account at REI for example, but then use the AA shopping portal for REI. After clicking on REI button on the AA eshopping portal, can I log into my REI account and make a purchase, make a purchase, and get LP - or - am I not allowed to log in to REI? Thank you!
Mar 2, 2023, 7:51 pm
#2335
Join Date: Feb 2002
Location: BOS
Programs: AA EXP 1MM, DL PM, Bonvoy Titanium (Plat Life), HH G, Amtrak, B6, MR
Posts: 1,548
So I've got a timing question and I wonder if anyone actually knows the answer since technically this type of scenario wasn't possible until now.
If I made a purchase in February which takes a very long time to post -- such as a hotel reservation for June, for example, which typically posts some weeks after checkout -- do I get the LPs towards the new year or the old year? I know stuff typically posts with the transaction date, which is in the past. But with the transaction date being so far in the past, and in fact in the prior qualification year, how does it work?
The earnings rate at the time I made the reservation was higher than normal, which is why I made it. I am certainly going to keep an eye on it and if the earnings rate goes back up and the room rate is still the same I'll cancel and rebook, just to be sure. But I thought I'd throw the question out there.
If I made a purchase in February which takes a very long time to post -- such as a hotel reservation for June, for example, which typically posts some weeks after checkout -- do I get the LPs towards the new year or the old year? I know stuff typically posts with the transaction date, which is in the past. But with the transaction date being so far in the past, and in fact in the prior qualification year, how does it work?
The earnings rate at the time I made the reservation was higher than normal, which is why I made it. I am certainly going to keep an eye on it and if the earnings rate goes back up and the room rate is still the same I'll cancel and rebook, just to be sure. But I thought I'd throw the question out there.
Mar 2, 2023, 10:01 pm
#2336
Join Date: Aug 2013
Location: Isle of Man/East Palo Alto
Programs: AA - CK/Airpass
Posts: 1,046
Quick question about AA eshopping portal. I'm going to start using it for anything I need, but was wondering if I already have an account at REI for example, but then use the AA shopping portal for REI. After clicking on REI button on the AA eshopping portal, can I log into my REI account and make a purchase, make a purchase, and get LP - or - am I not allowed to log in to REI? Thank you!
That said - certain coupons or other sales that might be tied to your user account can invalidate the offers on eShopping. Make sure to read the terms and conditions of the offer and that they don’t exclude any discount you might be looking to leverage.
Mar 3, 2023, 7:28 am
#2337
Join Date: Feb 2006
Location: Cockeysville, MD
Programs: Marriott Rewards Lifetime Titanium, Amex Plat, Hertz Gold 5*, National Exec, AA Plat
Posts: 9,467
FYI I can confirm that missing LP's from December finally posted after 5 inquiries and applied to 2022 pushing me over 75K and plat for this year. Now starting at 0 again and hoping MF posts in March. 
Mar 3, 2023, 1:57 pm
#2339
FlyerTalk Evangelist
Join Date: Aug 2014
Programs: Top Tier with all 3 alliances
Posts: 11,668
It's gonna be a long and painful road to 200-250k LPs...if we ever going to make it there...
Mar 3, 2023, 2:58 pm
#2340
Join Date: May 2022
Programs: American EP
Posts: 16
Walgreens
This would be great.