Last edit by: rrgg
AAdvantage eShoppping by Cartera Commerce
Using, earning miles, problems, etc. (Consolidated thread)
American Airlines is not the contact for Cartera / AAdvantage eShopping .
AAdvantage eShopping FAQs and an e-contact form can be found via the "Contact Us" link at the bottom left corner of the home page.
If you have trouble getting purchases to track, there's also a browser extension to help.
A related article, highlighting an interview of Cartera Commerce CEO Tom Bercher, is "Secrets of Cartera Commerce Revealed: Inside the Company that Brings You Miles for Online Shopping" by Gary Leff on March 3, 2014. Link.
As described in this thread, AAdvantage Shopping now offers a downloadable button installable on your desktop (not mobile) device to facilitate e-shopping. Link.
Older posts may be read at http://www.flyertalk.com/forum/ameri...or-consol.html
Notes about Giftcards.com:
Some anti-virus software silently blocks tracking, and you may want to consider disabling it for your purchase.
Using, earning miles, problems, etc. (Consolidated thread)
American Airlines is not the contact for Cartera / AAdvantage eShopping .
AAdvantage eShopping FAQs and an e-contact form can be found via the "Contact Us" link at the bottom left corner of the home page.
If you have trouble getting purchases to track, there's also a browser extension to help.
Cartera website: http://www.cartera.com
Cartera Commerce, Inc.
One Cranberry Hill
Lexington, Massachusetts 02421
Tel. (781) 541-6800 Fax: (781) 541-6801
For general inquiries, please contact [email protected] or 888.456.6255
Cartera Commerce, Inc.
One Cranberry Hill
Lexington, Massachusetts 02421
Tel. (781) 541-6800 Fax: (781) 541-6801
For general inquiries, please contact [email protected] or 888.456.6255
MODERATOR GUIDEPOST (Please do not alter contents following)
This thread is the sole thread to address issues with AAdvantage eShopping (operated by Cartera Commerce). Other queries or complaints will invariably end up merged into this thread. All posts must comply with FlyerTalk Guidelines and Rules / TOS, or may be summarily deleted or edited by moderators.
This thread is the sole thread to address issues with AAdvantage eShopping (operated by Cartera Commerce). Other queries or complaints will invariably end up merged into this thread. All posts must comply with FlyerTalk Guidelines and Rules / TOS, or may be summarily deleted or edited by moderators.
A related article, highlighting an interview of Cartera Commerce CEO Tom Bercher, is "Secrets of Cartera Commerce Revealed: Inside the Company that Brings You Miles for Online Shopping" by Gary Leff on March 3, 2014. Link.
As described in this thread, AAdvantage Shopping now offers a downloadable button installable on your desktop (not mobile) device to facilitate e-shopping. Link.
Older posts may be read at http://www.flyertalk.com/forum/ameri...or-consol.html
Notes about Giftcards.com:
- A separate thread exists for discussing Giftcards.com and likely has more data points than this generic thread.
- Purchases from giftcards.com earn miles on the first $2,000 spent in the named calendar month, meaning for example between March 1st and March 31st. [Note: as of Aug 2023, the $2k limit is per order, not per purchase]
- Giftcards.com has had various limits over the years, and it was always by calendar month.
- Some data points show the $2,000 monthly limit is not always enforced. [Note: as of Aug 2023, the $2k limit is per order, not per purchase]
- In 2022, larger orders track more slowly, and you may need to wait a full month to see miles. Strong advice from the thread is to make multiple small purchases (say under $300) rather than large ones to avoid the dreaded "manual review"
Some anti-virus software silently blocks tracking, and you may want to consider disabling it for your purchase.
AAdvantage eShopping / Cartera Questions / Discussion / Vendors / Issues (archive)
#2266
Join Date: Mar 2004
Location: Boston, MA
Programs: NWA WorldPerks, UA Mileage Plus & CX Marco Polo
Posts: 129
I understand this is an eshopping thread but I dont think cartera has anything to do with simplymiles, it appears that it is operated by AA directly.
#2267
Join Date: Jun 2021
Location: DFW
Programs: AA EXP, BAEC Gold, IHG Platinum
Posts: 322
Has anyone done Thrive Market to see how miles/ LP are calculated? I read the fine print, which makes it seem LP is awarded only to the initial membership fee, not anything paid toward grocery orders. With 20LP/$ though, I thought I'd ask.
#2268
Join Date: Jan 2016
Location: LAX/PHL
Programs: AA EXP
Posts: 292
Anyone tried Hello Fresh for LP? I signed up for 2,000 LP, first order totaled $24 delivered this Sunday so 83 LP/$. The fine print states that you need to cancel 5 days before your next order which would be Tuesday next week when the second delivery jumps to $61. I'm specifically interested in your experiences with:
- How long it took to post to your account
- How long after your first delivery you could cancel without effecting LP
#2269
FlyerTalk Evangelist
Join Date: Aug 2014
Programs: Top Tier with all 3 alliances
Posts: 11,670
deleted
#2270
Join Date: Sep 2002
Location: District of Columbia
Programs: AA ExecPl, AT Gold, Hyatt Globalist, IHG Diamond, Hilton Diamond, National
Posts: 2,440
Yes - the miles were only paid on the initial membership fee. I actually like the products, though, and have ordered a few times. (Turned off any autoship and autorenewal.)
#2271
Join Date: Aug 2012
Programs: AA PLT, SPG Gold
Posts: 2,405
Has anyone experienced seeing the "banner" at the time of purchase, yet LPs still not posting accurately? Spent way more than I should've on Adidas shoes a week+ ago, saw the "banner" confirming that my purchase was tracked, and still nothing. Still a week to go, but I've never had this kind of a delay before I don't think.
#2272
Join Date: Apr 2012
Location: NYC
Programs: QF LTG
Posts: 1,200
Anyone tried Hello Fresh for LP? I signed up for 2,000 LP, first order totaled $24 delivered this Sunday so 83 LP/$. The fine print states that you need to cancel 5 days before your next order which would be Tuesday next week when the second delivery jumps to $61. I'm specifically interested in your experiences with:
- How long it took to post to your account
- How long after your first delivery you could cancel without effecting LP
#2273
Join Date: Feb 2023
Posts: 1
You can spend the rest of your life messing with Catera. I think they are a scam!
#2274
Join Date: Apr 2011
Programs: Marriott Ambassador, AA ExecPlat, Amtrak Select Exec, former WN apologist
Posts: 1,429
Interesting first post on FT, welcome. I think "scam" is too strong, but certainly their technology and processes have significant flaws, and they are not the easiest to work with to resolve.
#2275
Join Date: Apr 2022
Location: ATL
Programs: AA EXP
Posts: 113
Hilton up to 3 miles/$. Scheduled my next two work trips today. Glad I procrastinated!
#2276
Join Date: Nov 2008
Location: ORD
Programs: AA PLT
Posts: 2,781
Just got an email that a GC.com purchase I made on Thanksgiving weekend that tracked at an incorrect amount is in the process of being posted.
#2277
Join Date: Jan 2016
Location: LAX/PHL
Programs: AA EXP
Posts: 292
Does this stack with HHonors? For example, 3 nights for $600 gives you both 1,800 LP + HHonors? I've been thinking about going through route over BAAH/RM which gives LP only with no hotel loyalty.
#2278
Join Date: Aug 2013
Location: USA
Programs: IHG/Spire Amb., Hilton/Diamond, SPG/Gold, Marriott/Gold, AA/Plat, Southwest/CP
Posts: 270
I recently wrote into AA Customer Relations about this and had asked to speak with a supervisor who could assist, so I'm wondering if that helped push things into gear. I missed a call from them yesterday that sounded fairly personal as though someone was actually willing to take an interest, so maybe that helped push things along. Also have been somewhat relentless about following up on the tickets, to the point that I've probably been a bit of a pain in the .... But, this 26K infusion will push me most likely into Platinum Pro territory, so I'm happy.
For others who are waiting, it seems like good cause for hope that these will eventually post.
#2279
Join Date: Aug 2013
Location: USA
Programs: IHG/Spire Amb., Hilton/Diamond, SPG/Gold, Marriott/Gold, AA/Plat, Southwest/CP
Posts: 270
Motley looks nice right now... 6,200 miles and they have a $79 offer for Stock Advisor through 2/28. With tax that comes out to just under 1.4cpp, which is basically what I redeem at on a bad day.
#2280
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,053
However, Hilton is notoriously bad at paying out the affiliate commissions. And, if paid, they would arrive months after the actual stay. Who knows if AA will upgrade you a level of status based on 2022 LPs arriving in October 2023 say...
If you need LPs now, do something else. If you need LPs for next year, then booking Hilton stays today via the AA shopping portal doesn't really help you.