Promo: Double EQM - again! DBLEQ, Sep 2 - Dec 15 2009 (consolidated)
Sep 16, 2009, 9:27 pm
#361
Join Date: Sep 2008
Location: Denver
Programs: Ex-HHonors Diamond (now nothing), former AA EXP
Posts: 425
I think that the question has already been answered in this thread earlier. But, if you are already PLAT or EXP, then the minimum for a short segment is 500miles and so it would be 1000 with DBLEQ.
Sep 16, 2009, 10:05 pm
#362
Join Date: Apr 2009
Location: TPA
Programs: AA EXP, Hertz Club Gold, HHonors Gold
Posts: 282
Sep 17, 2009, 12:19 pm
#363
Join Date: Oct 2006
Location: AUS, LAX
Programs: AA EXP - 2.2 MM, Admirals Club, Hilton Diamond, Marriott Titanium, Avis Presidents, National Exec
Posts: 1,581
Like many on here, I registered for the promotion PRIOR to my flight on 9/2 and have yet to receive my DBLEQ miles. I'm hoping the "6 to 8 weeks" post time is true and I have nothing to worry about. Regardless I have my spreadsheet ready for proof of making it to EXP by the end of the year if AA begs to differ.
Sep 17, 2009, 12:26 pm
#364
Join Date: Oct 2006
Location: AUS, LAX
Programs: AA EXP - 2.2 MM, Admirals Club, Hilton Diamond, Marriott Titanium, Avis Presidents, National Exec
Posts: 1,581
I hope my BOS-DFW gets picked up as well...
Sep 20, 2009, 7:56 pm
#365
FlyerTalk Evangelist
Join Date: Sep 2006
Programs: Fabulous on one of the US carriers..
Posts: 11,878
Ick, ick, ick!! I hate phone agents.
I sent an email to AA regarding the ELTRW question - if points were posted after December 31, would we get the reward. No one would answer me in email (they told me to call the help desk). When AA was called, the dude told me "whatever is in your account on December 31 is what you are eligible for". So if no DEQMs posted and you need them for the reward, you are SOL (he didn't use those words, I did).
Something needs to be gotten in writing from AA. And (to be sure) as noted above, I did send multiple emails. But that particular group was not able to help with any questions.
Grrr.
I sent an email to AA regarding the ELTRW question - if points were posted after December 31, would we get the reward. No one would answer me in email (they told me to call the help desk). When AA was called, the dude told me "whatever is in your account on December 31 is what you are eligible for". So if no DEQMs posted and you need them for the reward, you are SOL (he didn't use those words, I did).
Something needs to be gotten in writing from AA. And (to be sure) as noted above, I did send multiple emails. But that particular group was not able to help with any questions.
Grrr.
Did you ever call AA back and get a response on this? It probably behooves us as a community to get more than one person to corroborate the post. Although I'm not admitting to being a liar 
, something as important as this needs more scrutiny to put our collective minds at rest.
FWIW, I called the AA number on the back of my gold card. I spoke with a guy about the DBLEQ thing, and he was able to reassure me that it would count for this year's elite qualification even if the double miles posted after 2009 ended. When asked about ELTRW, he was not so sure. He put me on hold for about 10 minutes because he said he wanted to ask a colleague. When he came back, he said he got more information than he needed to answer my question, and that's when he explained the rationale to me about AA wanting to avoid lazy non-checkers from giving them trouble. However, as much as I'd like to give people the benefit of the doubt, I would not risk my reputation in the off-chance that perhaps the AA agent was lazy himself and decided to say stuff to appease me, or that he honestly didn't know and just said whatever. (This has happened to me with AT&T so I'm vary wary about verbal communication)
If you do find anything, prove or disprove, can you please post it here so the rest of us will know?
Thanks!
, something as important as this needs more scrutiny to put our collective minds at rest.FWIW, I called the AA number on the back of my gold card. I spoke with a guy about the DBLEQ thing, and he was able to reassure me that it would count for this year's elite qualification even if the double miles posted after 2009 ended. When asked about ELTRW, he was not so sure. He put me on hold for about 10 minutes because he said he wanted to ask a colleague. When he came back, he said he got more information than he needed to answer my question, and that's when he explained the rationale to me about AA wanting to avoid lazy non-checkers from giving them trouble. However, as much as I'd like to give people the benefit of the doubt, I would not risk my reputation in the off-chance that perhaps the AA agent was lazy himself and decided to say stuff to appease me, or that he honestly didn't know and just said whatever. (This has happened to me with AT&T so I'm vary wary about verbal communication)
If you do find anything, prove or disprove, can you please post it here so the rest of us will know?
Thanks!
Last edited by Flyer_70; Sep 20, 2009 at 8:02 pm Reason: Clear up flow of events.
Sep 20, 2009, 8:02 pm
#366
Join Date: May 2009
Location: SLC
Programs: AA EXP, DL GLD, STARWOOD GLD, HH SLVR, HYATT GLD, GPP SLVR
Posts: 163
Ick, ick, ick!! I hate phone agents.
I sent an email to AA regarding the ELTRW question - if points were posted after December 31, would we get the reward. The dude told me "whatever is in your account on December 31 is what you are eligible for". So if no DEQMs posted and you need them for the reward, you are SOL (he didn't use those words, I did).
Something needs to be gotten in writing from AA. And (to be sure) I did originally send an email (multiple in fact) to them but they always wrote back saying "you need to call this number.. we can't answer your question".
Grrr.
I sent an email to AA regarding the ELTRW question - if points were posted after December 31, would we get the reward. The dude told me "whatever is in your account on December 31 is what you are eligible for". So if no DEQMs posted and you need them for the reward, you are SOL (he didn't use those words, I did).
Something needs to be gotten in writing from AA. And (to be sure) I did originally send an email (multiple in fact) to them but they always wrote back saying "you need to call this number.. we can't answer your question".
Grrr.
Sep 20, 2009, 11:37 pm
#367
Join Date: Jun 2009
Location: LAX
Posts: 6,769
Ick, ick, ick!! I hate phone agents.
I sent an email to AA regarding the ELTRW question - if points were posted after December 31, would we get the reward. No one would answer me in email (they told me to call the help desk). When AA was called, the dude told me "whatever is in your account on December 31 is what you are eligible for". So if no DEQMs posted and you need them for the reward, you are SOL (he didn't use those words, I did).
Something needs to be gotten in writing from AA. And (to be sure) as noted above, I did send multiple emails. But that particular group was not able to help with any questions.
Grrr.
I sent an email to AA regarding the ELTRW question - if points were posted after December 31, would we get the reward. No one would answer me in email (they told me to call the help desk). When AA was called, the dude told me "whatever is in your account on December 31 is what you are eligible for". So if no DEQMs posted and you need them for the reward, you are SOL (he didn't use those words, I did).
Something needs to be gotten in writing from AA. And (to be sure) as noted above, I did send multiple emails. But that particular group was not able to help with any questions.
Grrr.
Also it's interesting that they don't reply via email. Perhaps they know it can be used against them, it being in writing and all. I don't suppose recording conversations count.
I would call again myself just to get another data point, but I'm sort of busy right now finishing up my taxes
This matters to me since I do have several flights starting after mid-November, well past the 8 weeks before Jan 9, 2010. I'll be sure to post here though if I get through.
Sep 21, 2009, 7:51 am
#368
Join Date: Apr 2005
Location: HKG/LHR/JFK
Programs: AA EXP, BAEC Bronze, DL Plat UA, HHonors Platinum, SPG Gold, Hyatt
Posts: 3,253
It seems that it will be retrospectively applied, and dated with the date of the flight (as with the previous promotion).
Otherwise, think about someone who did enough to just qualify for EXP (or PLT or GLD), but wouldn't get it... that just makes no sense.
Otherwise, think about someone who did enough to just qualify for EXP (or PLT or GLD), but wouldn't get it... that just makes no sense.
Sep 21, 2009, 8:10 am
#369
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SJC
Programs: AA EXP, BA Silver, Hyatt Globalist, Hilton diamond, Marriott Platinum
Posts: 33,535
These promotions are designed to work together. AA miles (remember, these are AA flights) post within about 3 days, except when there are snafus. If they screw up, they're certainly going to fix it. It may take some time, knowing them, but they're not going to screw up and then say "sorry, doesn't apply."
Enough the the Chicken Littling
Cheers.
Sep 21, 2009, 11:24 am
#370
Join Date: Jan 2009
Location: DEN
Programs: UA 1K, AA Gold, Marriott PP
Posts: 174
I emailed them asking specifically regarding DBLEQ and posting of flights in early December. I got this response in writing from AA today. Hopefully this will end the 'will these flights count in 2009' questions.
Dear <redacted>,
We're so glad you contacted us. It's always our pleasure to assist our
valued AAdvantage® Platinum members.
I appreciate your concerns regarding the timing of the bonus miles
earned through the Double Elite Qualifying Miles Promotion. You are
correct in assessing that bonus miles for December flights could
potentially post in February of 2010. While this is the case, all bonus
miles will be posted by the beginning of the elite membership year,
March 1, 2010.
Rest assured if you achieve Executive Platinum through the Double Elite
Qualifying Miles Promotion you will enjoy a full 12 months of benefits
beginning on March 1, 2010 and continuing through February 2011.
If you achieve Executive Platinum status by literally flying 100,000
miles without the assistance of a promotion, your status will update
upon the posting of the qualifying flight. Therefore, it may be
possible to enjoy your status with a bonus month or two prior to the
start of the elite Membership Year on March 1st.
Either way, you are guaranteed to enjoy a minimum of 12 months at the
highest status you achieve.
Again, thank you for giving me the opportunity to respond. I look
forward to assisting you in the future.
Regards,
<redacted>
AAdvantage Customer Service
American Airlines
We're so glad you contacted us. It's always our pleasure to assist our
valued AAdvantage® Platinum members.
I appreciate your concerns regarding the timing of the bonus miles
earned through the Double Elite Qualifying Miles Promotion. You are
correct in assessing that bonus miles for December flights could
potentially post in February of 2010. While this is the case, all bonus
miles will be posted by the beginning of the elite membership year,
March 1, 2010.
Rest assured if you achieve Executive Platinum through the Double Elite
Qualifying Miles Promotion you will enjoy a full 12 months of benefits
beginning on March 1, 2010 and continuing through February 2011.
If you achieve Executive Platinum status by literally flying 100,000
miles without the assistance of a promotion, your status will update
upon the posting of the qualifying flight. Therefore, it may be
possible to enjoy your status with a bonus month or two prior to the
start of the elite Membership Year on March 1st.
Either way, you are guaranteed to enjoy a minimum of 12 months at the
highest status you achieve.
Again, thank you for giving me the opportunity to respond. I look
forward to assisting you in the future.
Regards,
<redacted>
AAdvantage Customer Service
American Airlines
Last edited by daeus; Sep 22, 2009 at 8:32 am Reason: added emphasis (my own)
Sep 21, 2009, 1:28 pm
#371
Join Date: Aug 2009
Location: IAD/DCA
Programs: AAdvantage, HHonors, Amex Platinum
Posts: 184
....
I appreciate your concerns regarding the timing of the bonus miles
earned through the Double Elite Qualifying Miles Promotion. You are
correct in assessing that bonus miles for December flights could
potentially post in February of 2010. While this is the case, all bonus
miles will be posted by the beginning of the elite membership year,
March 1, 2010.
....
I appreciate your concerns regarding the timing of the bonus miles
earned through the Double Elite Qualifying Miles Promotion. You are
correct in assessing that bonus miles for December flights could
potentially post in February of 2010. While this is the case, all bonus
miles will be posted by the beginning of the elite membership year,
March 1, 2010.
....
So much for them doing a batch process on December 31.Sorry... this is my IT background kicking in. I see no reason why these bonus miles can't post right after a qualifying flight or at the latest one month (i.e.: When the AAdvantage email goes out).
Last edited by MM983; Sep 21, 2009 at 1:30 pm Reason: clarification
Sep 21, 2009, 1:40 pm
#372
Join Date: Jan 2009
Location: DEN
Programs: UA 1K, AA Gold, Marriott PP
Posts: 174
Sep 21, 2009, 4:02 pm
#373
Join Date: Sep 2009
Location: BRU
Posts: 290
Do I hafta TAKE the flight to earn DBLEQ?
I've tried looking in the FAQ and Wiki and doing a search (but I'm probably doing a search for the wrong words or something) but have found nothing.
I have booked a MR (LHR - DFW - EWR JFK -LHR) for an upcomming weekend (leave Saturday morning arrive back sunday evening.) I am doing this simply for the DEQMs. I am content that I had to pay that fare to get what I want....but do I actually have to take the flight(s)? I would prefer to just get the (D)EQMs and RDMs and not have to spend the time and energy actually doing the trip - if AA would just give me the milage as if I were on the flight. They can keep my airfare and the extra fuel it would cost them haulling me around. I don't suppose there is anyone at AA that can arrange it, is there?
I have booked a MR (LHR - DFW - EWR JFK -LHR) for an upcomming weekend (leave Saturday morning arrive back sunday evening.) I am doing this simply for the DEQMs. I am content that I had to pay that fare to get what I want....but do I actually have to take the flight(s)? I would prefer to just get the (D)EQMs and RDMs and not have to spend the time and energy actually doing the trip - if AA would just give me the milage as if I were on the flight. They can keep my airfare and the extra fuel it would cost them haulling me around. I don't suppose there is anyone at AA that can arrange it, is there?
Sep 21, 2009, 4:04 pm
#374
FlyerTalk Evangelist
Join Date: Apr 2006
Location: SJC/VCE
Programs: AA PLT (2.9+ MM), HH GLD, Hyatt Diamond, SPG PLT
Posts: 10,161
I've tried looking in the FAQ and Wiki and doing a search (but I'm probably doing a search for the wrong words or something) but have found nothing.
I have booked a MR (LHR - DFW - EWR JFK -LHR) for an upcomming weekend (leave Saturday morning arrive back sunday evening.) I am doing this simply for the DEQMs. I am content that I had to pay that fare to get what I want....but do I actually have to take the flight(s)?
I have booked a MR (LHR - DFW - EWR JFK -LHR) for an upcomming weekend (leave Saturday morning arrive back sunday evening.) I am doing this simply for the DEQMs. I am content that I had to pay that fare to get what I want....but do I actually have to take the flight(s)?