Miles "with no expiration" to be converted to normal miles, with 25% bonus Nov 1 2012
#91
Join Date: Dec 2003
Location: NYC
Posts: 6,433
No, that statement was a reservation of rights to make changes to the AAdvantage program except as to the old miles, which AA agreed would never expire and which AA agreed could be redeemed against the old award chart.
Absent a bankruptcy filing, AA has no legal right to ever cancel the old miles, convert them to something else involuntarily or to terminate the old award chart. But AA did file for bankruptcy protection.
Given that AA is currently in Ch 11, and could cancel the entire AAdvantage program if it decided to do so, there's very little anyone can do to challenge this decision by AA. As I earlier posted, however, I'll bet that someone files an attempted class action suit within a week.
Absent a bankruptcy filing, AA has no legal right to ever cancel the old miles, convert them to something else involuntarily or to terminate the old award chart. But AA did file for bankruptcy protection.
Given that AA is currently in Ch 11, and could cancel the entire AAdvantage program if it decided to do so, there's very little anyone can do to challenge this decision by AA. As I earlier posted, however, I'll bet that someone files an attempted class action suit within a week.
If, as some have stated in this thread, the old miles are covered by a court case or settlement, that would obviously control over the words of a letter.
Given the ease of drafting and filing a complaint, you're likely to win that bet.
#92
FlyerTalk Evangelist
Join Date: May 2001
Location: LAX; AA EXP, MM; HH Gold
Posts: 31,789
To me it seems that they were rather generous when they suspended the expiry of "old" miles in that they allowed choosing of which miles to use rather than automatically using the old miles
If they had a get out that they reserved right to make changes, then there is ,imo, nothing dishonest and they have given 23 years to use these miles so hardly a quick backflip
If they had a get out that they reserved right to make changes, then there is ,imo, nothing dishonest and they have given 23 years to use these miles so hardly a quick backflip
#93
Join Date: May 2009
Location: dfw
Programs: exp 4.3mm miles
Posts: 124
I have a little over 110,000 old miles
I'd appreciate suggestions on best use of these miles. I am thinking that if the 75a award is valid for 2 RT's to Hawaii that would be great. With 35k remaining, any thoughts on best use of that? Has anyone confirmed 75a good for Hawaii?
Once I pull the trigger on 75a, does anyone know if date changes would be allowed. Say I do the 75a for 2rt's DFW to Hawaii, traveling 6/15/13 to 6/22/13, could I change travel dates AFTER November 1, 2012?
Taking it another step, and maybe a tad beyond the pale, should I cancel and request redeposit of miles into account, does AA deposit 75k + 25% or just 75k? My guess is only 75 k and maybe a call to EXP might get me the extra 25%, if there is an EXP desk at that point!
Not really that concerned on the rededposit but more on allowable changes and best use of 110k miles.
I'm not upset with AA on changing the old miles rule. Just wish I had another 10,000 miles to get 2 business class tickets to Europe!
Thanks for your help FT'ers!
I'd appreciate suggestions on best use of these miles. I am thinking that if the 75a award is valid for 2 RT's to Hawaii that would be great. With 35k remaining, any thoughts on best use of that? Has anyone confirmed 75a good for Hawaii?
Once I pull the trigger on 75a, does anyone know if date changes would be allowed. Say I do the 75a for 2rt's DFW to Hawaii, traveling 6/15/13 to 6/22/13, could I change travel dates AFTER November 1, 2012?
Taking it another step, and maybe a tad beyond the pale, should I cancel and request redeposit of miles into account, does AA deposit 75k + 25% or just 75k? My guess is only 75 k and maybe a call to EXP might get me the extra 25%, if there is an EXP desk at that point!
Not really that concerned on the rededposit but more on allowable changes and best use of 110k miles.
I'm not upset with AA on changing the old miles rule. Just wish I had another 10,000 miles to get 2 business class tickets to Europe!
Thanks for your help FT'ers!
#94
FlyerTalk Evangelist
Join Date: May 2001
Location: LAX; AA EXP, MM; HH Gold
Posts: 31,789
The bankruptcy filing does moot the issue, so we'll never know what a court would do with the matter if it was presented in another context. The Gunn letter did reserve the right to cancel the entire AAdvantage program following notice.
If, as some have stated in this thread, the old miles are covered by a court case or settlement, that would obviously control over the words of a letter.
If, as some have stated in this thread, the old miles are covered by a court case or settlement, that would obviously control over the words of a letter.
Some background can be found in the Wolens decision:
The litigation now before us, two consolidated state court class actions brought in Illinois, was sub judice when we decided Morales. Plaintiffs in both actions (respondents here) are participants in American Airlines' frequent flyer program, AAdvantage. AAdvantage enrollees earn mileage credits when they fly on American. They can exchange those credits for flight tickets or class of service upgrades. Plaintiffs complained that AAdvantage program modifications, instituted by American in 1988, devalued credits AAdvantage members had already earned. Plaintiffs featured American's imposition of capacity controls (limits on seats available to passengers obtaining tickets with AAdvantage credits) and blackout dates (restrictions on dates credits could be used). Conceding that American had reserved the right to change AAdvantage terms and conditions, plaintiffs challenged only the retroactive application of modifications, i. e., cutbacks on the utility of credits previously accumulated. These cutbacks, plaintiffs maintained, violated the Illinois Consumer Fraud and Deceptive Business Practices Act (Consumer Fraud Act), 815 Ill.Comp. Stat. §505 (1992) (formerly codified at Ill. Rev. Stat., ch. 121½, ¶261 et seq. (1991)), and constituted a breach of contract. Plaintiffs currently seek only monetary relief. [n.3]
#95
Join Date: Apr 2006
Posts: 889
Never expire means, well never expire. 23 years is less than never so my analogy to demonstrate that.
Owning the miles has nothing to do with it. AA agreed the miles wouldn't expire. Now they are saying they do. Breach of contract.
#97
Join Date: Apr 2006
Posts: 889
No, that statement was a reservation of rights to make changes to the AAdvantage program except as to the old miles, which AA agreed would never expire and which AA agreed could be redeemed against the old award chart.
Absent a bankruptcy filing, AA has no legal right to ever cancel the old miles, convert them to something else involuntarily or to terminate the old award chart. But AA did file for bankruptcy protection.
Given that AA is currently in Ch 11, and could cancel the entire AAdvantage program if it decided to do so, there's very little anyone can do to challenge this decision by AA. As I earlier posted, however, I'll bet that someone files an attempted class action suit within a week.
Absent a bankruptcy filing, AA has no legal right to ever cancel the old miles, convert them to something else involuntarily or to terminate the old award chart. But AA did file for bankruptcy protection.
Given that AA is currently in Ch 11, and could cancel the entire AAdvantage program if it decided to do so, there's very little anyone can do to challenge this decision by AA. As I earlier posted, however, I'll bet that someone files an attempted class action suit within a week.
BTW Chapter 11 does not give a company the unilateral right to abrogate an agreement. They can petition the court but the ultimate decision is up to the judge. I don't see anything to indicate that this is the case here.
Futhermore AA isn't canceling the AAdvantage program, something I'd think they can do since they only agreed the miles would not expire. Of course if they did that people would be howling.
Which is what makes this so insidious. AA knows that most of their customers don't have many of these miles and are depending on the fact that those who don't will not raise a ruckus. Divide and conquer. Just wait until they refuse to make good the next time.
Those of you who think this is the right thing to do ask yourselves how you would feel if you had several hundred thousand miles (or more) that you accumulated after being promised specifically that you were guaranteed the right to use them against an certain award chart for life. This guarantee was made to cement the airlines relationship with you and entice you to choose them over their competitors during a time when the airline business was undergoing significant change and it wasn't clear who was going to come out a winner so you took a significant risk by consolidating your business with this one company.
Then when it came time for you to redeem your miles you not only find out that they have broken their promise with regards to the miles expiring they attempt to change the terms of the award chart to force you to buy a much more expensive ticket than the terms required.
Ethical enterprises honor their contractual obligations unless there are extreme extenuating circumstances that prohibit them from doing so.
They made us an offer and they should honor it.
Last edited by sbedelman; Jul 15, 2012 at 12:14 am
#98
Join Date: Apr 2006
Posts: 889
AA always reserved the right to make changes, but the issue in the litigation that caused the settlement (and prompted Gunn to mail us that letter) was the ability to make changes that the plaintiffs characterized as retroactive (capacity controls, new redemption levels and mileage expiration on already-earned miles).
Some background can be found in the Wolens decision:
http://www.law.cornell.edu/supct/html/93-1286.ZO.html
Some background can be found in the Wolens decision:
http://www.law.cornell.edu/supct/html/93-1286.ZO.html
Also any idea who represented the customers in the settlement? I'd very much like to let them know what is going on.
Thanks.
#99
Join Date: Dec 2003
Location: NYC
Posts: 6,433
It's clearly the wrong thing for them to do.
BTW, you were responding to my response to FWAAA.
#100
FlyerTalk Evangelist
Original Poster
Join Date: Mar 2004
Location: SJC
Programs: AA EXP, BA Silver, Hyatt Globalist, Hilton diamond, Marriott Platinum
Posts: 33,535
Yes, true. They can do this if they decide you've done something wrong, for example...whether you did not not. Th burden is on you since it's their miles. Very one-sided, and not at all like the example you gave.
Not saying that I like it any more than you do. I'm just more realistic about who owns these miles, what ownership means, and what they can do with them.
Cheers.
#101
Join Date: Mar 2004
Location: Plano, Texas USA
Programs: AA EXP, 8 MM; Hilton Diamond
Posts: 1,893
AA may get out from under this either through bankruptcy or otherwise but it is WRONG! THEY SAID THEY'D ALWAYS BE THERE. So how big a "freakin" deal this may or may not be, probably varies in the community based on retirements like mine or how many old miles you have. But to say we have had "23 freakin' years" to use them shows ignorance of your fellow flyers.
#103
FlyerTalk Evangelist
Original Poster
Join Date: Mar 2004
Location: SJC
Programs: AA EXP, BA Silver, Hyatt Globalist, Hilton diamond, Marriott Platinum
Posts: 33,535
OK, for those that are "not OK" with this (and it seems that there are certainly a few )
What if they were to keep the non-expiring miles as non-expiring, but change the redemption order so that redemptions came first from those miles instead of from expiring miles first? From what I've read here, there is nothing in any of the agreements to prevent that. Seems that they were pretty generous to let those miles hang around all this time while using the volatile miles.
This would (as far as I can see) satisfy their prior agreement while also depleting the indeterminate liability.
Other than "I really wouldn't want that because I don't," is there any reason why that would violate any agreements, obligations or such?
Cheers.
What if they were to keep the non-expiring miles as non-expiring, but change the redemption order so that redemptions came first from those miles instead of from expiring miles first? From what I've read here, there is nothing in any of the agreements to prevent that. Seems that they were pretty generous to let those miles hang around all this time while using the volatile miles.
This would (as far as I can see) satisfy their prior agreement while also depleting the indeterminate liability.
Other than "I really wouldn't want that because I don't," is there any reason why that would violate any agreements, obligations or such?
Cheers.
#104
Join Date: Sep 2008
Location: AUS
Programs: BAEC Gold, AA PPro, Hyatt Globalist, Amex Plat
Posts: 7,043
Regards
#105
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Just a reminder - this is FlyerTalk,
As long as posts hew to the TOS and are civil and mutually respectful, we will not be limiting discussion to those who possess the old miles, have earned a PhD or own a pet iguana. Posts expressing such intent have been deleted.
JDiver/ Moderator
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FlyerTalk features discussions and chat boards that covers the most up-to-date traveler information. An interactive community dedicated to your favorite topic: travel! That's right: all travel, all the time. The FlyerTalk forums are open for business 24 hours, 7 days a week. Even better, all travelers -- from vacation travelers to mileage junkies -- are welcome in the community. Just choose a forum and you can get to the business at hand: conversing about programs, how to make the most of your miles and points, general travel, airports, destination and dining information.
JDiver/ Moderator