"We're Sorry" Free EQM Email
Jan 21, 2022, 4:40 pm
#2
Original Poster
Join Date: Oct 2021
Location: Portland, OR
Programs: AS MVP Gold 100k - UA Premier Gold - AA Platinum Pro
Posts: 186
Bummer that he referred to me as a 75k when hopefully, any day now, I will finally be recognized as the 100k that I am!
Nice gesture, though. Especially considering I wasn't directly impacted by any of the disruptions earlier this month.
Nice gesture, though. Especially considering I wasn't directly impacted by any of the disruptions earlier this month.
Jan 21, 2022, 4:49 pm
#6
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Over the Bay Bridge, CA
Programs: Jumbo mas
Posts: 38,651
Jan 21, 2022, 4:58 pm
#8
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,375
I haven’t been on an AS jet since late Oct (not per plan; AS cancelled our 28 Dec SEA-MKE trip), and I’m probably cancelling my SEA-IAD flight for Sun afternoon, but I’m certainly not complaining about this
Mrs767 (who made MVP on our 26 Oct OGG-SEA flight) got her “here’s your 1200-EQM apology” email a couple hours later
Mrs767 (who made MVP on our 26 Oct OGG-SEA flight) got her “here’s your 1200-EQM apology” email a couple hours later
Last edited by jrl767; Jan 21, 2022 at 9:21 pm
Jan 21, 2022, 4:59 pm
#9
Join Date: Oct 2015
Location: Australia / USA
Programs: AS 100K, UA 1K, VA Platinum, HA Platinum, QF Gold, HH Diamond, Hyatt Globalist, Marriott Gold
Posts: 414
I received the email with the 5K miles. My appointed MVP got the email with 1,200 miles. I imagine gold is around 2,500?
If some elites didn’t receive it as intended, perhaps the reason others like myself did is due to being disrupted during that final week of December and 1st week of January. I had several delays and cancellations for my family and I trying to navigate via SEA. If you also experienced disruptions but no email, you definitely deserve those miles too and should ring up customer care.
5K eqms could easily make or break a tier especially if there no longer will be any bonuses for this upcoming year as of now.
If some elites didn’t receive it as intended, perhaps the reason others like myself did is due to being disrupted during that final week of December and 1st week of January. I had several delays and cancellations for my family and I trying to navigate via SEA. If you also experienced disruptions but no email, you definitely deserve those miles too and should ring up customer care.
5K eqms could easily make or break a tier especially if there no longer will be any bonuses for this upcoming year as of now.
Jan 21, 2022, 5:01 pm
#10
Join Date: Apr 2017
Programs: AS 100k, DL PM, New Sagaya
Posts: 1,292
EDIT: I was caught in the wave of weather cancellations after Christmas. Also received the apology video too.
Last edited by williwaw; Jan 21, 2022 at 5:28 pm
Jan 21, 2022, 5:02 pm
#11
Join Date: Oct 2019
Location: PDX, OGG or between the two
Programs: AS 75K
Posts: 2,867
I got mine - I had a flight delayed for mechanical issues and had to be rebooked due to missing a connection. It was during the crazy meltdown so I guess that's why I got it. At first I thought it was 5000 RDMs which was okay but EQMs are much more appreciated.
Jan 21, 2022, 5:09 pm
#15
Join Date: Jun 2001
Location: SAN
Programs: AS 100K, DL MM, AA PLT
Posts: 2,934
