Social Distance Seat Blocking (Through 1/6/2021)
#106
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
James
#107
Join Date: Nov 2016
Location: On a plane or a beach
Programs: Yes
Posts: 3,156
I have been in 1A on the E175 for the same flights and sometimes I’ll get 1A or I’ll get bumped at the gate and 1A/1C are empty. In either case, FA sat alone in 1D.
I wish they would make something policy and stick with it. If I can’t pay for 1A I’d rather sit in PE.
I wish they would make something policy and stick with it. If I can’t pay for 1A I’d rather sit in PE.
Last edited by anteater; Jun 13, 2020 at 2:03 pm
#108
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,480
Thank you for contacting Alaska.
I am sorry to hear that you canceled your flight and flew with another carrier due to the fact that we oversold the first class cabin. We have committed to increasing many of these commuter flights beginning next week for just this reason as we realize we have not been able to maintain our promises even with these small occupancy increases. I have passed along your feedback to our corporate team so that we can do a better job maintaining social distancing as promised on our website. I very much apologize for having let you down and not keeping our word.
[Kacee] we thank you for your loyalty as an MVP Gold 75K and look forward to welcoming you aboard another Alaska flight soon.
I am sorry to hear that you canceled your flight and flew with another carrier due to the fact that we oversold the first class cabin. We have committed to increasing many of these commuter flights beginning next week for just this reason as we realize we have not been able to maintain our promises even with these small occupancy increases. I have passed along your feedback to our corporate team so that we can do a better job maintaining social distancing as promised on our website. I very much apologize for having let you down and not keeping our word.
[Kacee] we thank you for your loyalty as an MVP Gold 75K and look forward to welcoming you aboard another Alaska flight soon.
All I can is wow. The honesty is truly refreshing. This is great customer service. Now if they can just get the schedule stabilized . . . .
#109
Join Date: Aug 2019
Location: London, UK
Programs: AS MVP Gold 75K, Marriot Platinum
Posts: 602
Flight 6/12 and 6/14 sea-sjc oak-sea
F was 6/12 full on E175. I had an email about a travel advisory that they might not be able to socially distance on one of my flights, but I had no issues. Even Economy looked free for everyone to socially distance where necessary.
It again looked like 1C was occupied but it was empty. FA sat in normal seats.
F was 6/12 full on E175. I had an email about a travel advisory that they might not be able to socially distance on one of my flights, but I had no issues. Even Economy looked free for everyone to socially distance where necessary.
It again looked like 1C was occupied but it was empty. FA sat in normal seats.
#110
Join Date: Dec 2018
Location: Seattle
Programs: Alaska airlines 100k
Posts: 923
Flight 6/12 and 6/14 sea-sjc oak-sea
F was 6/12 full on E175. I had an email about a travel advisory that they might not be able to socially distance on one of my flights, but I had no issues. Even Economy looked free for everyone to socially distance where necessary.
It again looked like 1C was occupied but it was empty. FA sat in normal seats.
F was 6/12 full on E175. I had an email about a travel advisory that they might not be able to socially distance on one of my flights, but I had no issues. Even Economy looked free for everyone to socially distance where necessary.
It again looked like 1C was occupied but it was empty. FA sat in normal seats.
getting on a mid con flight now on an E75. Was
placed in 3C next to 3D occupied. I suspect automated seating choice. I changed to the single 3A.
under normal times 2C and 3C are my typical first choices on a Boeing.
#111
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Join Date: Jun 2007
Location: PDX
Programs: AS 75K, BW Plat, Marriott Gold, IHG Plat, Hilton Gold
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Flight 6/12 and 6/14 sea-sjc oak-sea
F was 6/12 full on E175. I had an email about a travel advisory that they might not be able to socially distance on one of my flights, but I had no issues. Even Economy looked free for everyone to socially distance where necessary.
It again looked like 1C was occupied but it was empty. FA sat in normal seats.
F was 6/12 full on E175. I had an email about a travel advisory that they might not be able to socially distance on one of my flights, but I had no issues. Even Economy looked free for everyone to socially distance where necessary.
It again looked like 1C was occupied but it was empty. FA sat in normal seats.
#112
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Join Date: Apr 2013
Location: PHX
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Presumably they have just tweaked their normal booking algorithm, but demand is different from anything they've ever seen before, and the algorithm is not predicting accurately. They're not doing very well with their scheduling either. Understand these are challenging times for the airline, but it's a real hassle from the perspective of the passenger who's trying to make plans.
#113
Join Date: Aug 2019
Location: London, UK
Programs: AS MVP Gold 75K, Marriot Platinum
Posts: 602
FA yesterday said they reduced their flights so much and put so many FAs on leave that they now have not enough seats on many commuter flights and not enough FAs to add more. So they're either going to quickly reduce the social distancing available on the flights or start adding more flights. I suspect it might be a bit of both. However, given the rise in cases, I do hope they can still do the social distancing on most flights.
Funny thing, when I got that travel advisory notice, I was booked into 2A on the E175, so there was no possible way there could have been someone next to me. When I spoke to the customer service agent, she couldn't see any conflict for me either. It was very strange. I assumed they just sent it to everyone on the flight regardless of class.
Funny thing, when I got that travel advisory notice, I was booked into 2A on the E175, so there was no possible way there could have been someone next to me. When I spoke to the customer service agent, she couldn't see any conflict for me either. It was very strange. I assumed they just sent it to everyone on the flight regardless of class.
#114
Join Date: Sep 2009
Location: Seattle
Programs: AS MM, MVPGold100k, Hilton Diamond, Hertz Presidents Circle
Posts: 1,475
I would LOVE to be sure that the seat next to me will be blocked for my SEA TUC flight on Thursday. When I booked all the PE and FC seats were taken, I was left with rows 10-13, 18, and 20 to choose from. I have not sat that far back in years on an AS flight. I suspect that it is due to seat blocking that my choices were so limited. Hopefully, I will be able to sit semi sideways to have enough leg room.
#116
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Location: PDX
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My guess is that AS won't WANT to do this since they're obviously having operational issues right now with keeping the middle seats empty, but they will feel forced to if the competition extends the empty middle seat policy. It feels like we're getting to the point where they could almost run a few flights a day between PDX-SEA for employees only....lol.
#117
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Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
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I'm probably not going to fly it, but I have SEA-LAX on an E75 on 8 July; only the B seats in coach show as blocked (all aisles were blocked when I booked a couple months ago) ... return 739 has all middles blocked as expected
#118
Join Date: Aug 2018
Programs: AA Exec Plat, Bonvoy Platinum, Hilton Diamond
Posts: 621
My guess is that AS won't WANT to do this since they're obviously having operational issues right now with keeping the middle seats empty, but they will feel forced to if the competition extends the empty middle seat policy. It feels like we're getting to the point where they could almost run a few flights a day between PDX-SEA for employees only....lol.
#119
Join Date: Apr 2002
Location: SEA, MKE, PSP
Programs: AS MVP75K
Posts: 397
I’m currently in an E175. There are 8 in first. But row 1 is completely empty and 2D. I asked the agent if they will fill 1A and 1D. She no we can only put 8 people in first. So even though couples are flying together and seated together They will not fill those other seats.
#120
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Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
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The policy is designed to ensure that you can sit in a window or aisle with an empty middle. It's resulted in my return to flying WN after several years of studiously avoiding them.