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AS Mobile App - Questions / Comments / Suggestions

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Old May 27, 2023, 9:00 am
  #76  
 
Join Date: Mar 2013
Location: DCA - PDX - LAX
Programs: AA Gold, UA Silver, Marriott Titanium, AS 75k
Posts: 767
Originally Posted by snidge
Would be nice to have an iPad version of iOS app like some other airlines. Wondering why there isn’t one…
probably don’t want people struggling to scan their boarding pass on iPad. . Probably just not enough of an important market. With the sluggishness of the iPhone app, I would also rather have them focus on it (and making simple things like lounge locations native rather than a website)
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Old Jan 31, 2024, 10:03 am
  #77  
 
Join Date: Aug 2015
Location: SFO
Programs: AS 75K (OW), SK Silver (*A), UR, MR
Posts: 3,347
I seem to remember there’s a master thread for the Alaska app, and maybe this is it?

2/2019-5/2023 6 pages
AS Mobile App - Questions / Comments / Suggestions
5/2019-3/2022 5 pages
Alaska iPhone App
6/2021-1/2024 5 pages
What Are the Alaska App's Shortcomings?
6/2021-12/2023 2 pages
AS App - iOS
3/2023-3/2023 1 page
New express check in option online?
11/2023-11/2023 1 page
New AS app feature: Bag loaded onto plane
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Old Jan 31, 2024, 12:14 pm
  #78  
 
Join Date: Aug 2015
Location: SFO
Programs: AS 75K (OW), SK Silver (*A), UR, MR
Posts: 3,347


I wasn't going to change flights or bring any bags, so this morning I chose Express check-in for my reservation of six flights. The app happily checked me in for the first five flights. I'll check in for the sixth when the time comes. Somehow my TSA Pre wasn't picked up for the fifth flight. The boarding passes look as accurate in the iPhone wallet as in the app.
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Old Feb 22, 2024, 8:25 am
  #79  
 
Join Date: Aug 2015
Location: SFO
Programs: AS 75K (OW), SK Silver (*A), UR, MR
Posts: 3,347


I’m on no such flight and haven’t been for a long time! 👀
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Old Feb 22, 2024, 8:29 am
  #80  
 
Join Date: Jul 2015
Location: San Francisco
Programs: UA MM Plat, UA 1MM, Hilton Lifetime Gold, Marriott Gold, Hertz Gold, CLEAR, AS MVP Gold
Posts: 3,621
I believe they are having some kind of system issues given my experiences as well (see other thread on upgrade/seat selection issues).
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Old Feb 22, 2024, 9:33 am
  #81  
 
Join Date: Aug 2015
Location: SFO
Programs: AS 75K (OW), SK Silver (*A), UR, MR
Posts: 3,347
Yes that, and probably also, I see now, that 3302 cover multiple flights.
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Old Feb 23, 2024, 11:51 am
  #82  
 
Join Date: Feb 2019
Programs: AS MVP Gold
Posts: 146
I don't like that the AS app bundles my BP's with all previous ones horizontally in the iPhone Wallet. My most recent AS BP's that were standalone were pre-Great Plague in 2018.
Is there any way to change this?
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Old Feb 23, 2024, 12:08 pm
  #83  
 
Join Date: Jan 2022
Location: Seattle
Programs: AS MVP Gold 100K: NEXUS: Global Entry
Posts: 63
iPhone wallet moves my used BP’s to expired. I only see unused BP and Lounge pass in wallet.
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Old Feb 23, 2024, 2:07 pm
  #84  
 
Join Date: Feb 2019
Programs: AS MVP Gold
Posts: 146
I like to keep all old BP's there, and to scroll frantically to access membership cards at the bottom of my wallet. But now I see why this is not an issue to normal people.
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Old Feb 23, 2024, 3:17 pm
  #85  
 
Join Date: Sep 2019
Location: SAN
Programs: AS Mileage Plan 100k, Bonvoy Titanium
Posts: 991
Originally Posted by Agosti
I like to keep all old BP's there, and to scroll frantically to access membership cards at the bottom of my wallet. But now I see why this is not an issue to normal people.
This is what I refuse to delete:

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Old Apr 5, 2024, 6:50 am
  #86  
 
Join Date: Aug 2015
Location: SFO
Programs: AS 75K (OW), SK Silver (*A), UR, MR
Posts: 3,347
The new update fixes a few UI issues and bugs.
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Old Apr 5, 2024, 6:42 pm
  #87  
 
Join Date: Nov 2010
Location: SEA
Programs: AS 100K
Posts: 19
Originally Posted by vanillabean
The new update fixes a few UI issues and bugs.
added a bug for me - crashes when I hit the book tab. I saw others on twitter say the same.
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Old Apr 5, 2024, 8:33 pm
  #88  
 
Join Date: Nov 2016
Location: On a plane or a beach
Programs: Yes
Posts: 3,156
Originally Posted by jbs2886
added a bug for me - crashes when I hit the book tab. I saw others on twitter say the same.
I didn't want to believe this was true - that AS would push a release where a core function was broken. Welp, it afflicts anteater too and 99% of my booking research is via the app (AFK mostly). ¯\_(ツ)_/¯

edit

5.22.1 released today and it’s fixed
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Last edited by anteater; Apr 6, 2024 at 9:18 pm
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