AS Mobile App - Questions / Comments / Suggestions
#31
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
- GGU support (searching for K+ space, and applying a GGU)
- International partner award space search and booking
Basically, it works be great if the search functionality could match the non-mobile website. The days of settling for a inferior experience because you're on your phone should be long gone -- for many people, phones are their ONLY method of accessing the internet. Having to request the mobile site on your phone web browser is a horrible workaround (too advanced for most people)
- International partner award space search and booking
Basically, it works be great if the search functionality could match the non-mobile website. The days of settling for a inferior experience because you're on your phone should be long gone -- for many people, phones are their ONLY method of accessing the internet. Having to request the mobile site on your phone web browser is a horrible workaround (too advanced for most people)
#32
Join Date: Dec 2018
Location: Seattle
Programs: Alaska airlines 100k
Posts: 923
#34
Join Date: Sep 2009
Location: Seattle
Programs: AS MM, MVPGold100k, Hilton Diamond, Hertz Presidents Circle
Posts: 1,475
+1 bag tracking,
Also, show gate and terminal information at outstations where AS has only 1 or maybe 2 gates but the airport may have 2 or more terminals.
Also, show gate and terminal information at outstations where AS has only 1 or maybe 2 gates but the airport may have 2 or more terminals.
#36
Join Date: Jan 2017
Programs: AS 100K, Marriott Titanium, Delta Gold, United Silver
Posts: 250
Adding a “where is my plane now” feature so that I don’t have to toggle over to my Flight Aware app. If my flight is delayed, the first thing I check is the progress of the incoming aircraft
#38
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
#39
Join Date: Nov 2018
Location: NYC
Programs: AS 75K, DL Platinum
Posts: 631
AA has this feature, but hilariously they often don’t use it to update delay times. So the app will say departing “now” while you can plainly see 1 click away your plane is in fact still in the air an hour away.
#41
Join Date: Dec 2017
Posts: 490
the United app has had this for years and it works great. Especially considering you can track the flight when onboard an Alaska flt, tracking on the ground should be so hard!
#42
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,857
+2
i don’t check bags all that often, and I rarely fly AA, but the other day I had a three leg trip to Europe with AS the first flight and then two AA segments. And the connections were a bit tighter than I had hoped due to weather. It was very nice and comforting to be able to check the bag status in the AA app while waiting at the gate to board the next flight or sitting aboard.
i don’t check bags all that often, and I rarely fly AA, but the other day I had a three leg trip to Europe with AS the first flight and then two AA segments. And the connections were a bit tighter than I had hoped due to weather. It was very nice and comforting to be able to check the bag status in the AA app while waiting at the gate to board the next flight or sitting aboard.
#43
Join Date: Jul 2018
Location: sometimes, strangely, I find myself at home
Programs: I need to do better in managing my affiliations. Oops, I overshot the runway for status next year.
Posts: 651
I recently messaged Alaska via FB messenger to ask about a bug in the Alaska app I encountered. They said they'd forward my comment to the IT team, and more interestingly they said a refresh of the app was on the list for 2019. With that said, what's on your wish list for improvements and new functions in the "refreshed" Alaska App?
My wish list:
My wish list:
- checked bag tracking
- Providing the baggage carousel number after landing
- Make it easier to filter on upgrade fare types when looking to book a reservation
- On the Book a Flight menu, make the Depart and Return fields one field/ selection (like the united app).
My priorities would be for what I would use most often: tracking inbound plane so I don't go to the gate too early or have to go to a second app, on-device beverage/snack ordering, full access to mywallet, and baggage tracking with accurate carousel notifications.
I emphasize that all suggestions have appeal to me.
#44
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,375
duplicate the “Next flight” and “Continue” buttons at the top of the seat map display ... on an itinerary involving connections, this eliminates scrolling thru the entire length of the plane to get to the seat map for the next flight, or to lock in selections
concur 100% with ability to use “My Wallet” in the app; also would like the ability to use Miles & Money
concur 100% with ability to use “My Wallet” in the app; also would like the ability to use Miles & Money
#45
Suspended
Join Date: Aug 2017
Location: LAX, BOS, and Seat 1A
Programs: DL Plat, VS Gold, UA Plat, VX Gold (RIP), AS MVP 75K, Starriot Plat, Hertz President's Circle
Posts: 387
Maybe we have! Maybe not! I do not know!
Regardless, coffee alone does not constitute a PDB.
What do you mean, if I may ask, by "upgraded on a W fare" (on LAX-PVR) "from a prior JL award".