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Old Feb 26, 2018, 9:52 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: dayone



https://www.alaskaair.com/content/travel-info/flight-experience/first-class/food-and-drink
Choose your meal before your flight.
First Class Pre-Select is available on most Boeing and Airbus flights over 3.5 hours. That's 100 flights daily, including all coast-to-coast and West Coast to/from Hawaii flights; we're planning to offer it on all flights in 2019. First Class guests can choose between two main dishes, or have an Alaska's Signature Fruit and Cheese platter, served on a plate.

To get started, make sure you’re using the latest version of the Alaska Airlines mobile app.


Here's how First Class Pre-Select works

First Class meal options can be reserved from 24 hours to two weeks prior to your flight.

Within the app, head to the Trips section and then select your upcoming flight.
Once you're looking at the full details for your upcoming flight, scroll down and click the "Food menu" option.
Next, you'll see a menu of the complimentary meals available on your flight.
Choose the meal you'd like, then click the arrow to confirm your choice.
Presto! Your meal is pre-selected. The flight attendant will deliver it during your flight's meal service.
Note: if you change flights, your meal choice will not transfer to the new flight. You'll need to make a new choice within that new reservation.

Please list routes/flight numbers plus date/time with success:

ASXXX SEA-XXX XX:XX AM March X, 2018

Transcon flights without pre-order and date/time:

AS754 SEA-RDU 8:15 AM March 2, 2018
AS767 BWI-SEA 6:59 PM March 1, 2018
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Preordering First Class Meals

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Old Feb 6, 2023, 8:38 am
  #496  
 
Join Date: Jan 2011
Location: FL35
Programs: DL DM, AS MVPG, AA PP, UA 1K, Bonvoy Plat, Hyatt Globalist, HH Gold, Avis PC, Hertz PC, Natl EE
Posts: 420
I keep having an issue where I have reserved a coach BOB meal in the app. Then get upgraded at around T-20 ish. When I board the FA says I can have my BOB plated, but there isn't a FC meal for me/my seat because i had already placed that other order. Is this common? its not every time. I can't tell if it is a system/software glitch or an "FA" glitch
BallardFlyer is offline  
Old Feb 6, 2023, 10:11 am
  #497  
 
Join Date: Jan 2022
Location: Seattle
Programs: AS MVP Gold 100K: NEXUS: Global Entry
Posts: 63
Originally Posted by BallardFlyer
I keep having an issue where I have reserved a coach BOB meal in the app. Then get upgraded at around T-20 ish. When I board the FA says I can have my BOB plated, but there isn't a FC meal for me/my seat because i had already placed that other order. Is this common? its not every time. I can't tell if it is a system/software glitch or an "FA" glitch
If I get my FC upgrade after the window to pre order is closed (and am in the last FC row), when the FA gets to me there is usually no more choices and FA will ask if I would like to have my premium pre order or what is left.
Seattle123 is offline  
Old Feb 6, 2023, 11:27 am
  #498  
 
Join Date: May 2007
Programs: UA 1K, Hyatt Globalist
Posts: 5,456
FWIW preordering works for me in the app again, for flights 10 and 13 days out.
anteater likes this.
dkc192 is offline  
Old Feb 6, 2023, 12:19 pm
  #499  
 
Join Date: Jan 2010
Location: Honolulu
Programs: UA
Posts: 159
Meals

My phone app says, "No meals." under DETAILS. However, under FOOD, I was given a choice between a cheese plate or a vegan salad. The flight departs at 2345.
Is this normal? This is a question, not a complaint.
abacaxi is offline  
Old Feb 22, 2023, 5:47 am
  #500  
 
Join Date: Jan 2010
Location: Honolulu
Programs: UA
Posts: 159
Originally Posted by abacaxi
My phone app says, "No meals." under DETAILS. However, under FOOD, I was given a choice between a cheese plate or a vegan salad. The flight departs at 2345.
Is this normal? This is a question, not a complaint.
Follow up.
Flight 828 Scheduled departure February 20 at 2345. Actual departure February 21 at 0045
Flight record showed pre-ordered meals. None served. Fortunately, we didn't have high hopes of a cheese/fruit plate
Opinion: Looks like a programming disconnect.
abacaxi is offline  


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