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Old Feb 26, 2018, 9:52 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: dayone



https://www.alaskaair.com/content/travel-info/flight-experience/first-class/food-and-drink
Choose your meal before your flight.
First Class Pre-Select is available on most Boeing and Airbus flights over 3.5 hours. That's 100 flights daily, including all coast-to-coast and West Coast to/from Hawaii flights; we're planning to offer it on all flights in 2019. First Class guests can choose between two main dishes, or have an Alaska's Signature Fruit and Cheese platter, served on a plate.

To get started, make sure you’re using the latest version of the Alaska Airlines mobile app.


Here's how First Class Pre-Select works

First Class meal options can be reserved from 24 hours to two weeks prior to your flight.

Within the app, head to the Trips section and then select your upcoming flight.
Once you're looking at the full details for your upcoming flight, scroll down and click the "Food menu" option.
Next, you'll see a menu of the complimentary meals available on your flight.
Choose the meal you'd like, then click the arrow to confirm your choice.
Presto! Your meal is pre-selected. The flight attendant will deliver it during your flight's meal service.
Note: if you change flights, your meal choice will not transfer to the new flight. You'll need to make a new choice within that new reservation.

Please list routes/flight numbers plus date/time with success:

ASXXX SEA-XXX XX:XX AM March X, 2018

Transcon flights without pre-order and date/time:

AS754 SEA-RDU 8:15 AM March 2, 2018
AS767 BWI-SEA 6:59 PM March 1, 2018
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Preordering First Class Meals

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Old Oct 27, 2021, 9:45 pm
  #481  
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AS952 (OGG-SEA redeye) Tue 26 Oct had zero pre-order options starting at ~T-12 days (F seat map was 6/12; went to 9/12 at OLCI) … turkey wrap and F&C plate were offered on board
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Old Nov 8, 2021, 12:20 pm
  #482  
 
Join Date: Sep 2014
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Here is an interesting one for you. Used BofA 2for1 to book tixs for me and my wife. (I'm 75K/she's MVP) We were upgraded in that crazy early window when they may have fixed the upgrade processor. Anyway, when I went in to pick meals on the app, the options were the coach pre-pay ones. (Snack Packs.) When I went to the website, the FC ones were available for selection. Just a weird glitch in the app but at least there is a work-around.
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Old Nov 8, 2021, 7:30 pm
  #483  
 
Join Date: Oct 2021
Location: TX
Programs: Alaska, AA, Marriott
Posts: 943
Pre-ordered the hot harvest grain bowl for breakfast this morning on my Skywest E175 flight. Four days in to hot galleys and things are running great!
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Old Nov 10, 2021, 1:43 pm
  #484  
 
Join Date: Aug 2008
Location: San Francisco
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I just made the pre-order selections at Day 15 before departure. Wasn't expecting it to show up until at least day 10 or so. Just happened to look at seat options as I shuffle people around on outbound flight and noted that food options was an option in the app..
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Old Nov 30, 2021, 5:52 am
  #485  
 
Join Date: Mar 2007
Posts: 4,963
How does Alaska run out of pre order options? Flying to HNL next week snd 1/3 is the options are not available. And given that the cheese plate is one of the options always there it’s really like 50% of the actual preorder meals are gone.

Last edited by olouie; Nov 30, 2021 at 6:58 am
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Old Nov 30, 2021, 8:24 am
  #486  
 
Join Date: Apr 2008
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Originally Posted by olouie
How does Alaska run out of pre order options? Flying to HNL next week snd 1/3 is the options are not available. And given that the cheese plate is one of the options always there it’s really like 50% of the actual preorder meals are gone.
There's a whole thread about this: Pre-Ordered Food Can Sell Out?!
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Old May 21, 2022, 8:52 am
  #487  
 
Join Date: Jun 2011
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Programs: AA EXP; BoNVoY Tit LTP
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My preordered meal was not available (row 4 in F) and the only available meal was something I could not eat. Does Alaska do anything for such cases?
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Old May 21, 2022, 12:02 pm
  #488  
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Originally Posted by ckendall
My preordered meal was not available (row 4 in F) and the only available meal was something I could not eat. Does Alaska do anything for such cases?
Other than that one time the captain turned the plane around for me to get my proper meal - I've seen many a crew try and accommodate as best as possible with what may be left onboard. Nice passenger / good crew will try and figure something out. Otherwise, I'd expect that if you drop AS a polite note and explain (if it is the case) that there wasn't anything available onboard that you could eat, you'll get some travel credit in a sum similar to what a decent meal for one would cost.

[Many many years ago, several CEOs ago, I flew on a published meal flight, used upgrade certificates for the trip, and there wasn't a meal for anyone. AS sent me a check so I could go have a nice meal!]
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Old May 21, 2022, 3:57 pm
  #489  
 
Join Date: Jun 2011
Location: DCA
Programs: AA EXP; BoNVoY Tit LTP
Posts: 1,923
Originally Posted by Eastbay1K
Other than that one time the captain turned the plane around for me to get my proper meal - I've seen many a crew try and accommodate as best as possible with what may be left onboard. Nice passenger / good crew will try and figure something out. Otherwise, I'd expect that if you drop AS a polite note and explain (if it is the case) that there wasn't anything available onboard that you could eat, you'll get some travel credit in a sum similar to what a decent meal for one would cost.

[Many many years ago, several CEOs ago, I flew on a published meal flight, used upgrade certificates for the trip, and there wasn't a meal for anyone. AS sent me a check so I could go have a nice meal!]
Thanks
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Old Feb 5, 2023, 12:32 am
  #490  
 
Join Date: May 2007
Programs: UA 1K, Hyatt Globalist
Posts: 5,447
12 days out from LAX-HNL and can't preorder on the app or website. Has anyone else been having similar issues?
emma dog likes this.
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Old Feb 5, 2023, 12:55 am
  #491  
 
Join Date: Jan 2018
Location: SJC/SFO. EWR/JFK
Programs: AS MVP 100K, DL PL
Posts: 541
Originally Posted by dkc192
12 days out from LAX-HNL and can't preorder on the app or website. Has anyone else been having similar issues?
Same issue here
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lonelygod is offline  
Old Feb 5, 2023, 2:05 pm
  #492  
 
Join Date: Apr 2006
Programs: AA, AS, TZ, UA, Clipper, EZ-Link, Hop, Navigo, Octopus, Oyster
Posts: 417
Same issue. Paid F, PDX-JFK, 11 days out.
Error message says "First Class Menu Unavailable"
FWIW, the F cabin currently only shows as half-full so it seems unlikely all the meals have been snapped up already.
dieselbear is offline  
Old Feb 5, 2023, 2:45 pm
  #493  
 
Join Date: Oct 2001
Location: SW WA
Posts: 3,886
I’m having the same problem for PDX-BUR next week…
Buster is offline  
Old Feb 5, 2023, 3:28 pm
  #494  
 
Join Date: Mar 2012
Location: ORD
Programs: DL DM, AS MVP Gold 100K, HHonors Diamond, Hyatt Globalist
Posts: 300
Same issue for ORD-SFO next week.

Oddly enough, ORD-SFO for this week still appears available for pre-ordering and I am still able to see the menu without issues.
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Old Feb 5, 2023, 4:06 pm
  #495  
 
Join Date: Oct 2003
Location: New York, NY USA
Programs: UA Gold = nothing, UA Million Miler; Alaska MVP Gold 100K
Posts: 315
Same issue.
11 days out - JFK —-> SAN
FragranceMarketingGuy is offline  


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