Alaska Airlines Canadian MasterCard
Jul 28, 2015, 11:06 am
#766
Join Date: Dec 2012
Location: YVR, HNL
Programs: AS 75k, UA peon, BA Bronze, AC E50k, Marriott Plat, HH Diamond, Fairmont Plat (RIP)
Posts: 7,833
Jul 28, 2015, 11:34 am
#768
Join Date: Dec 2012
Location: YVR, HNL
Programs: AS 75k, UA peon, BA Bronze, AC E50k, Marriott Plat, HH Diamond, Fairmont Plat (RIP)
Posts: 7,833
Sorry, we are experiencing technical difficulties, please try again later.
To return to online banking:
Have tried from a bookmarked link, from the link in the email telling me my statement is ready and from a Google-searched link. Also from several different locations over the past 10 days (not just from home). Nada. Is it really just me?
Jul 28, 2015, 11:45 am
#770
Join Date: Dec 2012
Location: YVR, HNL
Programs: AS 75k, UA peon, BA Bronze, AC E50k, Marriott Plat, HH Diamond, Fairmont Plat (RIP)
Posts: 7,833
Doesn't work for me. Just tried Mr. Fink's account and his is fine. I am on the phone with them now and they are trying to figure it out.
Jul 28, 2015, 11:50 am
#771
Join Date: Jan 2011
Location: YVR to SEA
Posts: 2,535
Hmm, just tried again. This is what I get:
Sorry, we are experiencing technical difficulties, please try again later.
To return to online banking:
Have tried from a bookmarked link, from the link in the email telling me my statement is ready and from a Google-searched link. Also from several different locations over the past 10 days (not just from home). Nada. Is it really just me?
Sorry, we are experiencing technical difficulties, please try again later.
To return to online banking:
Have tried from a bookmarked link, from the link in the email telling me my statement is ready and from a Google-searched link. Also from several different locations over the past 10 days (not just from home). Nada. Is it really just me?
I feel it's some sort of cache/cookie issue
Jul 28, 2015, 11:54 am
#772
Join Date: Dec 2012
Location: YVR, HNL
Programs: AS 75k, UA peon, BA Bronze, AC E50k, Marriott Plat, HH Diamond, Fairmont Plat (RIP)
Posts: 7,833
So the tech just confirmed that it is a problem on their back end where some customers cannot log in. The system erased the contact details for some accounts and the system will not allow affected customers to access the account until the contact info is restored. This cannot be done just by them re-inputting the contact info as it is a back end issue. He has escalated the issue and sent my account in for a fix. It will take 5 business days to resolve (!).
So for anyone else who is affected and is unable to log in, call in as it won't resolve itself without intervention.
So for anyone else who is affected and is unable to log in, call in as it won't resolve itself without intervention.
Jul 28, 2015, 11:54 am
#773
FlyerTalk Evangelist
Join Date: May 2015
Location: BOS, YVR, ZRH
Programs: *G
Posts: 17,403
Is the card hard to get, credit score wise? It's all about how long I'll wait to let my score recover from my last AOR... Is there any difference between the WE/regular card, aside from WE bonuses? (which is basically what I already get with Visa Infinite anyway)
Jul 28, 2015, 12:00 pm
#774
Join Date: Dec 2012
Location: YVR, HNL
Programs: AS 75k, UA peon, BA Bronze, AC E50k, Marriott Plat, HH Diamond, Fairmont Plat (RIP)
Posts: 7,833
Jul 31, 2015, 2:06 pm
#777
Join Date: Dec 2012
Location: YVR, HNL
Programs: AS 75k, UA peon, BA Bronze, AC E50k, Marriott Plat, HH Diamond, Fairmont Plat (RIP)
Posts: 7,833
Jul 31, 2015, 2:18 pm
#778
Join Date: Jan 2011
Location: YVR to SEA
Posts: 2,535
Jul 31, 2015, 3:14 pm
#779
Join Date: Sep 2012
Posts: 1,098
Aug 4, 2015, 11:33 am
#780
Join Date: Sep 2012
Location: YVR
Posts: 1,847